Flat Bed Foil Printer
User Guide
Peleman Industries
72
9
FREQUENTLY ASKED QUESTIONS (FAQs)
Q1.
How to install the associated USB communication drivers for
Flat Bed Foil Printer
?
Ans. Driver will be automatically installed during the software installation process. Please
note that for some software versions you will need to switch off the driver signature
enforcement (see troubleshooting section).
Q2.
How to create a new design in
Flat Bed Foil Printer PC Tool
?
Ans. Section 5.5 of this manual may be referred to for details on creating a new design
based on the templates supported by the
Flat Bed Foil Printer PC Tool
.
Q3.
What is the lifetime of the printhead?
Ans. The lifetime is about 20km of ribbon. However, the value highly depends on the
usage of the printhead. For example, if you always print without ribbon, the lifetime is
only 1km.
Q4.
How to maintain the Flat Bed Foil Printer?
Ans. It is important to clean the printhead and metal bars with our cleaning wipes (item
SPUP0000138) on a regular basis. After a few years, use grease (item SPUP0000122) to
lubricate the spindle and check for loose parts. You may also need new underlay
foam pad (item
SPUP0000046) and new acrylic plate (item SPUP0000130. Contact
your distributor to place an order for these items or request a service check-up and
repair. Please
see chapter ‘Maintenance’
for more details.
Q5.
How can I find settings to print on my material?
Ans. To change settings, go to Tools->Customize and adjust settings for existing material
or make a new material. After saving the settings, go back to your design and select
that material. By changing burn time, torque and foil type, you will be able to find the
perfect settings.
Q6.
My printer is damaged, what can I do?
Ans. First, go through the troubleshooting section of this manual.
If the given options
proved to be unsuccessful, contact your local distributor or representative with the
serial number of the printer, clear problem description and pictures or a video of the
issue.
