Pantum CM9106 Series User Manual Download Page 15

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XIV

Install 2 x 500-sheet tray (tray 3, tray 4) ............................................................................ 99

Install 3000-sheet large-capacity tray ............................................................................. 104

Install the stapler, hole punch or booklet finisher .......................................................... 114

11 Troubleshooting .......................................................................................................................... 120

Avoiding jams ........................................................................................................................... 120

Correct loading of paper................................................................................................... 120

Use recommended paper ................................................................................................. 121

Locate jammed paper .............................................................................................................. 122

Cleaning Jammed Paper.......................................................................................................... 123

Paper jam in the automatic document feeder (ADF) ..................................................... 123

The paper is jammed in the multi-purpose paper feeder ............................................... 124

The paper is jammed in the door C ................................................................................. 126

The paper is jammed in the door D ................................................................................. 129

The paper is jammed in the 3000-sheet tray .................................................................. 131

The paper is jammed in the stapler ................................................................................. 132

Staples are stuck in the hole punch and stapler finisher ............................................... 137

Staples are stuck in the booklet finisher ......................................................................... 139

Software Failure........................................................................................................................ 141

Error Message........................................................................................................................... 142

Common Troubleshooting ....................................................................................................... 143

Common Trouble .............................................................................................................. 143

Image Defects ................................................................................................................... 145

12Product Specifications ................................................................................................................ 150

Overview of the Specifications ................................................................................................ 150

Print Specifications .................................................................................................................. 151

Copy Specifications .................................................................................................................. 151

Scan Specifications .................................................................................................................. 152

Summary of Contents for CM9106 Series

Page 1: ...Pantum CM9106 CM9706 Series Color Multifunction Printer...

Page 2: ...y Zhuhai Pantum Electronics Co Ltd It is prohibited to copy translate modify and transmit this User Guide by any means or in any form without the prior written consent of Zhuhai Pantum Electronics Co...

Page 3: ...on please do not randomly disassemble the printer Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure The p...

Page 4: ...plug with a wet hand can result in an electric shock The fuser unit is hot when and after printing Touching the fuser unit the shaded area as shown may cause burns The fuser unit is attached with a hi...

Page 5: ...tes a risk of injury CAUTION SHOCK HAZARD Indicates a risk of electrical shock CAUTION HOT SURFACE Indicates a risk of burn if touched CAUTION TIPPING HAZARD Indicates a crush hazard CAUTION PINCH HAZ...

Page 6: ...iture and walls If any of these things happen it could result in a risk of fire or electrical shock Inspect the power cord regularly for signs of such problems Remove the power cord from the electrica...

Page 7: ...ent to prevent instability and possible personal injury For more information on supported equipment please contact the distributor where you purchased the printer CAUTION ROLLOVER To reduce the risk o...

Page 8: ...read and understand the section in your operating instructions that discusses the guidelines for selecting print media properly to avoid the possibility of harmful emissions This product may produce...

Page 9: ...device which otherwise may result in fire or electric shock Take care not to spill liquids onto the equipment 12 Do not disassemble the equipment so as to avoid the risk of electric shock Necessary r...

Page 10: ...f the product sold is inconsistent with the package list please go to the specified Aftersales Service Centre to solve the problem 24 Install this product in a place with the temperature between 10 an...

Page 11: ...ad you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment Ref EU Directive 2002 96 EC on Waste Electrical and Electro...

Page 12: ...th Tablet 17 Scan with the automatic document feeder ADF 19 03Driver installation and uninstallation 20 Install the printer driver 20 Installation of rpm format 20 Installation of deb format 21 Add Pr...

Page 13: ...Copying function 39 Copying method 39 Copying cancel 40 Common copying setting 40 Color for copying 41 Duplex copy 41 Image quality 42 Collated copy 42 Resizing 43 Multipage 43 Advanced portrait 44 B...

Page 14: ...PSW 63 Job Control 64 10Routine Maintenance 65 Cleaning the Printer 65 Please use mild detergents 65 Clean the scanner 66 Clean print head lenses 71 Empty the punching box 72 Replacing parts and consu...

Page 15: ...jammed in the multi purpose paper feeder 124 The paper is jammed in the door C 126 The paper is jammed in the door D 129 The paper is jammed in the 3000 sheet tray 131 The paper is jammed in the stap...

Page 16: ...NET Print Language PCL6 Control Panel Touch screen Print Speed One sided A4 65ppm A4 45ppm Automatic Two Sided Printing Auto Duplex Scan Copy Scan ADF Support Blank Unsupport Note This product series...

Page 17: ...rated voltage The socket should be close to the product and easy to use CAUTION SHOCK HAZARD To avoid the danger of electric shock please do not place or use this product near water or wet places Plac...

Page 18: ...ft 5 120mm for the back Side view 1 Automatic document feeder ADF 2 Control Panel 3 Multi purpose paper feeder 4 Standard 2 x 500 sheet tray 5 Standard output support Note Printer appearance may vary...

Page 19: ...o buy this product please contact the local distributor of the printer 3 2500 sheet built in large capacity tray If the 2500 sheet built in large capacity tray is installed 2x500 sheet tray will not b...

Page 20: ...5 Rear View 1 Power Interface 2 Network Interface 3 USB Interface Note Printer appearance may differ because of various models and functions so the schematic diagram is only for your reference...

Page 21: ...1 When the main power of the product is on the power button will enable the function of ON or OFF 2 To turn off the printer please press and hold the power button for 5 seconds Set the printer to slee...

Page 22: ...e characters Home screen Use home screen button and icons to initialize operations such as copying or scanning The layout is shown in the following figure No Name Functions 1 Copy Access to Copy menu...

Page 23: ...ormation The icon will become gray with a red cross sign on it when the wired network is not connected 11 Security Management Access the Lock Screen Password and Job Control menus and make settings 12...

Page 24: ...een button Layout of touch screen buttons of printer control panel is shown as below No Name Functions 1 Home button Go back to the Home 2 Radio button Select the item 3 Return button Return to the pr...

Page 25: ...gsm thick paper 2 121 157 gsm thick paper 3 158 209 gsm thick paper 4 210 256 gsm Media size A4 Short Side A4 Long Side A3 A5 Short Side JIS B5 Short Side JIS B5 Long Side Legal Letter Short Side Let...

Page 26: ...dia that does not meet the guidelines listed in this User Guide may result in poor print quality increased paper jam and excessive wear of the printer Properties such as weight composition texture and...

Page 27: ...7inch 5mm 0 197inch A4 5mm 0 197inch 5mm 0 197inch Scan A3 5mm 0 197inch 5mm 0 197inch A4 5mm 0 197inch 5mm 0 197inch Einlegen von Papier Note To reduce the risk of equipment instability please load e...

Page 28: ...13 Install paper tray 1 Pull out the tray Note Do not remove the tray while the printer is working 2 Adjust the guide to match the size of the loaded paper...

Page 29: ...r please place the side for printing face up and follow the operations below Note When loading the pre perforated paper make the holes on the front or left of the tray Do not slide paper into the tray...

Page 30: ...e other than plain paper please set the paper size and paper type from Control Panel to match the loaded paper Install the multi purpose paper feeder 1 Open the multi purpose paper feeder 2 Adjust the...

Page 31: ...align the paper edges before loading 4 Load the paper or special media When using the paper please execute any of the following operations 5 Set the paper size and paper type from Control Panel to ma...

Page 32: ...A4 long and short sides A3 A5 long and short sides Big 16K long and short sides 8K JIS B6 short side A6 short side Platen Plain paper thin paper thick paper transparent film carton paper label paper e...

Page 33: ...ntial than that on glass platen 4 Close the scanner cover gently Note Please put the paper or document on the scanner glass after the glue ink or correction fluid are completely dried Rough textured u...

Page 34: ...ument feeder supports single sided scanning and automatic duplex scanning Refer to Section 8 for the scanning method 1 Put the original into the ADF with its front upward and top fed first 2 Adjust th...

Page 35: ...Copy the driver installation package from the CD to the local disk 2 Open the Terminal command line tool and go to the local disk Right click on the local disk folder and click Open in Terminal 3 Exe...

Page 36: ...buntu systems 1 Enter the following command in Terminal to install the driver sudo dpkg i driver location path file name of installation package you can simply drag and drop the driver into the termin...

Page 37: ...stall a USB printer 1 Upon successful installation of the driver the printer is connected to the computer via a USB cable The system will automatically generate the USB printer icon for users to print...

Page 38: ...ew Printer interface Click the Forward button The system automatically searches for installed drivers and add a USB printer 4 When the printer is successfully added a dialogue box will pop up to ask y...

Page 39: ...select Control Panel to enter the control panel interface 2 On the control panel interface select Printer to enter the printer settings interface 3 Click the Add button on the Printer Settings interf...

Page 40: ...ete the printer icon before driver uninstallation Delete the printer icon in the following steps 1 Click Start and select Control Panel to enter the control panel interface 2 On the control panel inte...

Page 41: ...river sudo e pantum r enter y and press Enter to execute as shown in the figure 2 After the uninstallation is completed you can enter the following command in the Terminal to check if the driver has b...

Page 42: ...nd Ubuntu systems 1 Enter the following command in Terminal to uninstall the driver sudo dpkg P pantum r enter y and press Enter to execute as shown in the figure 2 After the uninstallation is complet...

Page 43: ...e IP address assigned by server automatically It may take server minutes to receive IP address under the influence of network environment You can check the IP address of printer by printing Network se...

Page 44: ...ew the IP address of printer via control panel or print the NetConf Pg out to view the IP Address of printer 4 Click Log in option input user name and password the default user name is admin and the i...

Page 45: ...ace Note The printer supports using the following IPv6 addresses for network printing and management IPv6 local link address local IPv6 address set up by oneself addresses beginning with FE80 Stateful...

Page 46: ...nt to notify and then click Apply Sleep time setup 1 Log in the embedded Web server 2 Click Settings Machine settings System 3 Select sleep time according to you need and then click Apply Recover fact...

Page 47: ...ted 2 Start the computer Refer to Chapter 3 if you need to install the printer driver 3 Power on the printer and wait for the printer to enter standby mode Note If the computer fails to recognize the...

Page 48: ...rt side A4 Long Side A5 SHORT SIDE A5 Long Side A6 short side JIS B5short side JIS B5 Long Side Executiveshort side Executive Long Side Legal Note Trying the automatic two sided printing may damage th...

Page 49: ...an be enabled through printer settings between jobs between copies or disabled You can make the changes in the following steps as required 1 Open the file to be printed click the File menu in the uppe...

Page 50: ...rinter s control panel will be applied Skip Blank Pages This printer supports to skip blank pages in the printed document You can make the changes in the following steps as required 1 Open the file to...

Page 51: ...If you have installed the optional stapler you can set Folded Offset Staple Output Support and Punch for Binding Function in the paper interface of printing preferences Note If you choose to use the...

Page 52: ...t Print to enable the print driver 2 Select the appropriate model of printer 3 Click Printer Properties Preferences and configure printing 4 Enter the Layout option interface and check Booklet Note If...

Page 53: ...int again to send the secure print job 7 Select Secure Print on the printer s control panel and select the appropriate user for the secure print job information you have set 8 Select the document you...

Page 54: ...to improve the copying effect Collated copy Collate copies of an original Resizing Reduce or enlarge the size of image copied Multipage Print a multi page document to a piece of paper Booklet copy Typ...

Page 55: ...en to cancel the copying job Common copying setting Change related setting through setting menu for better copy result 1 Select the Copy button on the home screen of the printer 2 Determine copy setti...

Page 56: ...l portrait photocopied portrait Color Mono Duplex copy You can use flat plate and ADF for Auto Duplex copy ADF supports auto duplex copy Note ADF can hold up to 150 sheets of original portraits There...

Page 57: ...modes in total Auto default mode applicable to text and image originals Text image applicable to originals with mixed text and image Image applicable to original image Text applicable to original text...

Page 58: ...your needs For example Select A3 in Copy from and A4 Plain Paper Tray 1 in Copy to Then the copy job will automatically zoom out on the A3 to A4 size and use the paper from tray 1 to copy 2 Manual adj...

Page 59: ...t at the same time N in 1 does not support Duplex Duplex copy mode Advanced portrait According to the original you use adjust the color balance brightness saturation contrast original background elimi...

Page 60: ...sides and finally the booklet copying with the effect of duplex printing can be achieved Document feeder and copying with glass platen are supported There are two modes for creating a booklet 1 side t...

Page 61: ...gs The front and back cover effects of the booklet can be achieved through the cover page setting as shown in the following figure Inside front cover Outside front cover Inside and outside front cover...

Page 62: ...r should be consistent Watermark Copy You can add a watermark to your copies by the watermark function on the printer s control panel Note There are two preset watermark styles Draft and Confidential...

Page 63: ...ge Break function can be classified into the following situations according to different application scenarios Page break between jobs Page break between copies 1 Page break by collate 2 Non collate m...

Page 64: ...a is the best position for ID copying Change related setting through setting menu for better copy result 1 Select ID Copy button in printer control panel 2 Determine copy setting click Copy button to...

Page 65: ...m Different operating systems may have different interface styles Pull Scan You may scan with the scanning application in PC via USB or wired connection Please be sure the printer has been properly co...

Page 66: ...our and greyscale modes Landscape scan only supports such scan sizes as A4 A5 Big 16K JIS B5 Statement and Letter The Skip Blank Page function only supports colour and greyscale modes which can skip b...

Page 67: ...file to know more about the scan settings Push Scan This section will describe contents about how to scan documents to SMB E mail and FTP by making use of the printer control panel Note The types of s...

Page 68: ...in the group of group email After finishing scanning firmware will send the scanned documents to the mail server Then mail server sends the documents to every member of the group Scan to FTP Be sure...

Page 69: ...can reduce the energy consumption of printer effectively and Sleep time setting can be made in the idle time before the device enters sleep mode You can make the settings in the following methods as r...

Page 70: ...2 Click and select Time Date to set Time Format Date Format and Time 3 Click Save to complete the setup Screen brightness Screen luminance is used to adjust the screen brightness of the printer panel...

Page 71: ...Click the Settings button on the home screen to enter the System Settings interface 2 Click to select Restore the factory defaults and click Yes to restore the factory defaults Sound volume You may se...

Page 72: ...set it Paper size type Paper size type can be used to set the paper size and paper type of each tray of the machine You can make the settings in the following methods as required 1 Click the Settings...

Page 73: ...58 Advanced portrait In order to get better printing effect you can adjust Color Balance Print Density Saturation and Contrast in the Advanced Portrait...

Page 74: ...er s Printing Preferences interface Error Processing In order to ensure your printing safety the printer will handle the print job according to your settings when there are errors such as no paper and...

Page 75: ...ork Settings interface 2 Click and select Network Settings to set the relevant networks Network Information You can check the network status through Network Information You can make the settings in th...

Page 76: ...red 1 Click the Information Report button on the home screen to enter the Information Report interface 2 In the Information Report interface you can print the product report as needed The printable pr...

Page 77: ...n the Consumables Information interface you can check the remaining amount of toner and other information Data clearing function In order to ensure the security of user data the printer will automatic...

Page 78: ...ange the default password You can enter the User Management interface to change the password LockScrnPSW You can control the printer panel by using the lock screen password function to prevent any use...

Page 79: ...scan functions After these restrictions are enabled no copy or scan operations are available You can make the settings in the following methods as required 1 Click the ScrtyMgmnt button on the home s...

Page 80: ...when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding Please perform this job every few months Damage...

Page 81: ...66 Clean the scanner 1 Open the scanner cover 2 Wipe the following areas with a piece of soft and lint free wet cloth ADF Glass...

Page 82: ...67 ADF glass mat Scanner glass Scanner glass mat...

Page 83: ...68...

Page 84: ...69 3 Open the door B1 4 Wipe the following areas ADF glass in door B1...

Page 85: ...70 ADF glass mat in door B1 5 Close the cover 6 Wipe the sensor area with a clean and wet cotton swab 7 Close the scanner lid...

Page 86: ...71 Clean print head lenses 1 Open the door A 2 Remove waste toner bottles 3 Clean the print head lenses with the print head brush...

Page 87: ...72 4 Insert the brush blade back to its original place 5 Insert the waste toner bottle and close the door Empty the punching box 1 Open the door H...

Page 88: ...73 2 Remove and then empty the punching box 3 Insert the punching box 4 Close the cover...

Page 89: ...74 Replacing parts and consumables Replace the toner cartridge 1 Open the door A 2 Remove the toner cartridge...

Page 90: ...75 3 Unpack the new toner cartridge 4 Shake the toner cartridge three times 5 Insert a new toner cartridge...

Page 91: ...76 6 Remove waste toner bottles 7 Clean the print head lenses with the print head brush 8 Insert the brush blade back to its original place...

Page 92: ...77 9 Insert the waste toner bottle and close the door...

Page 93: ...ner bottles 3 Remove the photosensitive drum Note Some parts of the printer are easily damaged by static electricity Touch the metal surface in an area away from the symbol before touching any part or...

Page 94: ...he photosensitive drum to direct sunlight for more than 1 minute Prolonged exposure to light may lead to print quality problems Do not touch the photosensitive drum Otherwise the quality of future pri...

Page 95: ...80 6 Clean the print head lenses with the print head brush 7 Insert the brush blade back to its original place 8 Insert the waste toner bottle and close the door...

Page 96: ...81 Replace waste toner bottles 1 Open the door A 2 Remove waste toner bottles 3 Clean the print head lenses with the print head brush 4 Insert the brush blade back to its original place...

Page 97: ...82 5 Unpack the new waste toner bottle 6 Insert a new waste toner bottle and close the door...

Page 98: ...83 Replace paper pickup paper feed and separation rollers 1 Paper pickup roller 2 Paper feed roller 3 Separation roller 1 Power off the printer...

Page 99: ...s not hit any cables connected to the printer If the 3000 sheet tray has been installed slide the tray to the right to open the door The inside of the printer may be very hot To avoid being burned by...

Page 100: ...85 4 Open the door D Note Door D will not be accessible until a 2 x 500 sheet tray is installed If the 3000 sheet tray has been installed slide the tray to the right to open the door 5 Find the roller...

Page 101: ...86 6 Remove the roller 7 Insert a new roller until it clicks into place Note Make sure the roller is inserted to the proper position 8 Close doors D and C 9 Insert the tray and power on the printer...

Page 102: ...door does not hit any cables connected to the printer If the 3000 sheet tray has been installed slide the tray to the right to open the door The inside of the printer may be very hot To avoid being b...

Page 103: ...88 3 Remove the door stop with the screwdriver stored inside the door A 4 Loosen the screws that hold the transfer belt...

Page 104: ...er guide 6 Remove the transfer belt 7 Unpack the new transfer belt Note Do not touch the transfer belt Otherwise the quality of future print jobs will be affected 8 Insert a new transfer belt until it...

Page 105: ...printer Replace the transfer roller 1 Open the door C Note Make sure that the door does not hit any cables connected to the printer If the 3000 sheet tray has been installed slide the tray to the righ...

Page 106: ...91 2 Remove the transfer roller 3 Unpack the new transfer roller 4 Insert a new transfer roller until it clicks into place 5 Close the cover...

Page 107: ...92 Replace the ADF separation roller 1 Power off the printer 2 Remove the ADF separation pad...

Page 108: ...93 3 Remove the ADF separation roller 4 Unpack the new separation roller 5 Insert a new separation roller...

Page 109: ...94 6 Insert the separation pad 7 Turn on printer power Replace the ADF paper pick up and feed rollers 1 Power off the printer...

Page 110: ...95 2 Open the door B 3 Remove the ADF pick up and feed rollers 4 Unpack the new paper pickup and feed rollers...

Page 111: ...96 5 Insert the new paper pickup and feed rollers 6 Close the door and power on the printer Replace the staple box Replace the staple box in hole punch and stapler finisher 1 Open the door H...

Page 112: ...97 2 Remove the staple box 3 Unpack the new staple box 4 Insert a new staple box until it clicks into place 5 Close the cover...

Page 113: ...98 Replace the staple box in booklet finisher 1 Open the door H and pull out the booklet maker 2 Remove the staple box...

Page 114: ...ks into place 5 Push the booklet maker back to its original place and close the door Installing optional tray Note If you want to buy this optional part please contact the local distributor of the pri...

Page 115: ...plug the power cord from the outlet and then unplug the power cord from the printer 3 Unpack the tray and remove all packaging materials 4 Install the stabilizers to the tray and then remove the rubbe...

Page 116: ...01 5 Align the printer with the tray with the side handle and then lower the printer in place 6 Remove the connector cover plate at the rear of the printer with the screwdriver stored inside the door...

Page 117: ...102 7 Connect the tray connector to the printer 8 Open the feed tray 2 3 and 4...

Page 118: ...l holder Front Rear 10 Close the tray and reinstall the connector cover 11 Connect the power cord to the printer and then to the outlet 12 Turn on printer power When installing hardware options instal...

Page 119: ...until a 2 x 500 sheet tray is installed 1 Power off the printer 2 Unplug the power cord from the outlet and then unplug the power cord from the printer 3 Unpack the tray 4 Disconnect the 2 x 500 shee...

Page 120: ...105 5 Open the feed tray 2 3 and 4 6 Remove the metal holder and locking clip that secure the 2 x 500 sheet tray to the printer Front...

Page 121: ...106 Rear 7 Close the tray 8 Use the side handles to remove the printer from the 2 x 500 sheet tray...

Page 122: ...107 9 Remove the stabilizers from the tray 10 Remove the rubber cover...

Page 123: ...108 11 Open the tray and remove the mounting bracket and guide cover 12 Install the side mounting bracket to the tray and then insert the guide plate into the guide...

Page 124: ...109 13 Install the guide and then install the mounting bracket and the guide cover 14 Close the tray 15 Align the printer with the tray with the side handle and then lower the printer in place...

Page 125: ...110 16 Align the 3000 sheet tray with the printer and then install the fixing column 17 Attach the tray cable with clips...

Page 126: ...111 18 Connect the tray cable to the printer 19 Install the tray cable cover...

Page 127: ...112 20 Slide the tray until it clicks into place 21 Install the stabilizers to the printer...

Page 128: ...113 22 Connect the 2 x 500 sheet tray connector to the printer 23 Open Feed Tray 2 3 and 4 and secure the 2 x 500 sheet tray to the printer with the locking clip and metal holder Front...

Page 129: ...en to the outlet 26 Turn on printer power Add a tray to the print driver to make it available for printing jobs Install the stapler hole punch or booklet finisher 1 Power off the printer 2 Unplug the...

Page 130: ...ort from the side or rear of the printer 4 Unpack the stapler hole punch or booklet finisher 5 Remove the standard output support and then remove the paper clamp 6 Remove the paper guide with the scre...

Page 131: ...116 7 Insert the paper transport components Note Use the screws provided along with the stapler 8 Connect the stapler to the printer...

Page 132: ...117 9 Insert the staple box into the stapler until it clicks into place 10 Remove filter cover Note This step is only applicable to some printer models...

Page 133: ...118 11 Connect the stapler cable to the printer 12 Reinstall the filter cover Note This step is only applicable to some printer models 13 Secure the cable 14 Insert the output support...

Page 134: ...port 2 is inserted The Output Support 3 is only supported in the booklet finisher 15 Install the publication support and then the clip 16 Connect the power cord to the printer and then to the outlet 1...

Page 135: ...the printer is powered on All of the protective parts are removed The toner cartridge is installed correctly The paper is correctly loaded into the tray The interface cable between the printer and th...

Page 136: ...ke sure that the tray is clamped tightly in the slot Use recommended paper Use only recommended paper or special media Do not load paper that is wrinkled creased damp bent or curled Flex fan out and a...

Page 137: ...aper No Paper jam locations 1 Automatic document feeder ADF 2 Door C 3 Door D 4 Multi purpose paper feeder 5 3000 sheet large capacity tray 6 2x 500 sheet tray 7 Stapler Booklet Finisher Hole Punch an...

Page 138: ...per jam in the automatic document feeder ADF 1 Remove all original documents from the ADF tray 2 Open the door B 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close t...

Page 139: ...that all paper fragments are removed 7 Close the cover The paper is jammed in the multi purpose paper feeder 1 Take out the paper from the multi purpose paper feeder 2 Remove the jammed paper Note Ma...

Page 140: ...components please wait for the surface to cool before touching the components Make sure that the door does not hit any cables connected to the printer If the 3000 sheet tray has been installed slide...

Page 141: ...y be very hot To avoid being burned by heating components please wait for the surface to cool before touching the components Note Make sure that the door does not hit any cables connected to the print...

Page 142: ...127 2 Remove the jammed paper from any position below Note Make sure that all paper fragments are removed Fuser area Below the fuser area...

Page 143: ...Duplex printing area Above the duplex printing area 3 Open the standard tray and then take out the jammed paper Note Make sure that all paper fragments are removed 4 Close the tray and then close the...

Page 144: ...1 Open the door D and then take out the jammed paper Note If the 3000 sheet tray has been installed slide the tray to the right to open the door Open the door C to confirm that all paper fragments hav...

Page 145: ...130 2 Open the tray and take out the jammed paper Note Make sure that all paper fragments are removed 3 Close the tray and then close the door...

Page 146: ...131 The paper is jammed in the 3000 sheet tray 1 Slide the 3000 sheet tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed...

Page 147: ...Note Make sure that all paper fragments are removed 4 Close the door and slide the tray back into its original place The paper is jammed in the stapler 1 Open the door G and then take out the jammed p...

Page 148: ...133 2 Open the door J 3 Open the door H...

Page 149: ...134 4 Remove the jammed paper from any position below Note Make sure that all paper fragments are removed Door J Area H1 and H2...

Page 150: ...135 Area H6 5 Pull out the booklet maker 6 Remove the jammed paper from any position below Note Make sure that all paper fragments are removed...

Page 151: ...136 Area H8 Area H9...

Page 152: ...137 Area H10 7 Push the booklet maker back to its original place 8 Close doors H and J Staples are stuck in the hole punch and stapler finisher 1 Open the door H...

Page 153: ...138 2 Remove the staple box holder 3 Remove the loose staples...

Page 154: ...139 4 Insert a new staple box holder until it clicks into place 5 Close the cover Staples are stuck in the booklet finisher 1 Open the door H and pull out the booklet maker...

Page 155: ...140 2 Remove the staple box holder 3 Remove the loose staples...

Page 156: ...after restarting the printer please reinstall the printer driver Make sure the network cable of USB cable is connected correctly Failed to install the driver Check whether the print spooler service i...

Page 157: ...cartridge Toner cartridge life expired The toner in cartridge runs out Please replace with a new toner cartridge Printer paper jam The print paper is loaded incorrectly Please correctly load the prin...

Page 158: ...ecked The printer has not recovered from an internal error such as a paper jam paper empty etc Driver program of printer is not installed correctly The LCD screen prompts error messages Ensure proper...

Page 159: ...on range Please clean the pickup roller Remove excess paper from the tray If you want to print on a special print medium please use the multi purpose paper feeder Paper Jam Too many papers in paper tr...

Page 160: ...t the usage specification For example the print media is textured damp or too rough The paper used has been stored in the air for a prolonged time Photosensitive drum is not installed normally Please...

Page 161: ...customer services center Light print A lower density is set when printing The print media does not meet the usage specification For example the print media is textured damp or too rough The resolution...

Page 162: ...ase correctly use the medium conforming to the specifications See Section 2 Keep the paper in its original wrapper before use Replace photosensitive drum Print is crooked or skewed The tray fails to l...

Page 163: ...rrectly use the medium conforming to the specifications See Section 2 Keep the paper in its original wrapper before use Remove the photosensitive drum and reinstall it Uneven print density The print h...

Page 164: ...se correctly use the medium conforming to the specifications See Section 2 Remove the photosensitive drum and reinstall it Clean print head lenses Replace photosensitive drum Vertical white lines The...

Page 165: ...uct Size W D H 921mm 615mm 697mm Product weight including enclosed consumables About 108 5kg Product weight including enclosed consumables and package About 135kg Touch screen 10 inch color touch scre...

Page 166: ...olor 61spm Max monthly print volume 275 000 pages month Recommended monthly print volume 8000 50000 pages Print Language PCL6 Duplex printing Support Print Time of First Page Black White 5 2s Color 6...

Page 167: ...ecifications Scan Type Flatbed ADF Scan Speed A4 single sided 80ppm duplex 160spm Scanning technique CCD Type of document feeder DADF Max ADF capacity 150 pages Scan Area Max A3 Scan resolution Max 12...

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