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Return Material Authorization
SynapSense products carry a one year warranty from date of purchase and have a low
failure rate and most customer inquiries result in a solution without returning the product.
It is important to SynapSense to provide a high quality product; therefore, all failures are
taken seriously and we ask that all damaged or non-functional products be returned for
root cause analysis.
When it is necessary to return a damaged or defective product, a Return Material
Authorization (RMA) is required. Returns are only accepted with an accompanying RMA
number issued by SynapSense Technical Support.
Returning SynapSense Products
If a product supplied by SynapSense is suspected to be damaged or non-functional in
any way, follow these steps to resolve the problem and, if necessary, return the product
for replacement.
The procedure for returning damaged or non-functioning products is described below.
PRESSURE NODE INSTALLATION MANUAL
