76
Dealing with Problems
(Advanced)
Cannot read/write to a
floppy disk
Unable to write to a floppy
disk
How to format a floppy
disk is unclear
Unable to read/write to the
hard disk
When the previous item is
not the cause
Trouble has occurred with
the disc
The computer does not
recognize the CD drive
The access lamp (
)
does not light
Cannot play disc or read
data from it
Cannot eject disc
A blue background ap-
pears on the screen with
the MPEG image
The CD drive vibrates a
lot
The disc tray does not
close
Has the floppy disk been correctly inser ted?
Has the floppy disk been correctly formatted?
Has the Setup Utility been used to set [Floppy Operation] to [Enable]?
(
page 63
)
Your floppy disk content may be corrupted.
Is the floppy disk write-protected?
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact Panasonic Technical Support.
Try testing another drive or media.
You may need to clean the lens or disc.
Is the CD drive properly mounted in the multimedia pocket?
Have you installed the drivers?
Did you restart the computer after installing the drivers?
Is the disc loaded on the tray correctly?
Is the disc bent, scratched, or dirty?
Is the computer powered on?
To remove a disc when the computer is powered off, insert a sharp object such as the
bent-out tip of a paper clip into the emergency hole. Pushing it completely to the end
will free the tray so that it can be pulled out.
(The position of the emergency hole differs depending on the drive.)
Did you open the CD drive or remove the MPEG disc while it was operating?
Re-insert the MPEG disc and close the CD drive. Press Enter .
Is the disc bent labeled?
Set the [CD Drive Speed] to [Low] in the Setup Utility. (
page 64
)
Did you touch the eject button when you close the tray?
Disk Operations
Windows 98
Emergency Hole
<DVD-ROM drive>
