Problem
Cause & Solution
The document is not fed into
the unit when using the unit
as a scanner (KX-MB2010/
KX-MB2025/KX-MB2030
only).
R
Remove the document in the automatic document feeder and re-insert it.
Even after clicking [Cancel],
scanning continues.
R
Please wait. It may take a while for the cancel request to be accepted.
The name of the desired
computer is not displayed on
the unit when scanning
documents from the unit
(KX-MB2000/KX-MB2010/
KX-MB2030, LAN connection
only).
R
The printer driver has not been installed. Install it on your computer
(page 24).
R
The PC name list up feature has been set to
[Off]
. Set
[PC name list up
on device]
to
[On]
R
The maximum number of computers on the LAN is connected to the unit (up
to 30 computers). Set
[PC name list up on device]
to
[Off]
on the other
R
The IP address of the unit may have changed. To detect the IP address,
proceed as follows.
[Start]
A
[All Programs]
or
[Programs]
A
[Panasonic]
A
the unit’s
name
A
[IP Address Checker]
R
The IP address for the unit will be detected.
10.3.4 Copier
Problem
Cause & Solution
The unit will not make a copy.
R
You cannot make a copy during programming. Make the copy after
programming.
R
The document was not fed into the unit properly. Re-insert the document.
R
Recording paper is not loaded or the unit has run out of paper. Load paper
(page 14).
Letters on the copied
documents are not clear.
R
The original document is too dark or too light. Change the contrast
(page 34) and try again.
The copied documents are
too dark and cannot be read.
R
You used a coloured paper as a document. Change the contrast (page 34)
and make a lighter copy of the document, using
“
TEXT
”
resolution
10.3.5 Fax (KX-MB2025/KX-MB2030 only)
Problem
Cause & Solution
I cannot send documents.
R
The telephone line cord is connected to the
[EXT]
socket on the unit.
Connect to the
[LINE]
R
The other party’s fax machine is busy or has run out of recording paper. Try
again.
R
The other party’s machine is not a fax machine. Check with the other party.
R
The other party’s fax machine failed to answer the fax automatically. Send
the fax manually (page 41).
R
Set the maximum fax speed to
“
14.4Kbps
”
I cannot send a fax overseas.
R
Use the overseas transmission mode (feature #411 on page 60).
R
Add two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted.
R
If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
R
Another telephone on the same line is off the hook. Hang up the extension
telephone and try again.
82
10. Help
