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3-44 Features
Available Prompt Options
* In the Interview service, no voice prompt is played. Callers will only hear the questions
recorded by the Subscriber. To utilize the Multi-Lingual service, the Subscriber must
record the questions in the appropriate language.
* In the Custom service, each Custom service menu has its own prompt mode. The menu
messages should be recorded separately in the appropriate language. See below.
Ex. Menu Message
If you wish to speak with Mr. Stephan Jones, press [1].
If with Ms. Sally Williams, press [2].
Supporting the Multi-Lingual Service in the Custom Service
Custom 1 acts as a language selection menu where the caller selects the
language he wishes to hear.
For example, to provide bilingual service in English and Spanish, record the
menu message of Custom 1 in English or Spanish as follows.
Outgoing
Services
Incoming
Services
Voice
Mail
Service
System
Manager
Non-
Subscriber
✔
—
—
—
Message
Manager
✔
—
—
—
✔
✔
✔
✔
Subscriber
✔
✔
✔
—
Automated Attendant
Service
✔
✔
✔
✔
Interview Service
✔
—
—
—
Custom Service
✔
✔
✔
✔
External Message
Delivery
✔
✔
✔
✔
Message Waiting
Notification
✔
✔
✔
—
User 2
Valid Setting
System
Selective
User 1
✔
=
an available option
M
3
Features and Services