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System Administrator
4.5.5
System Parameter Settings
4.5.5.6.5 Call Hold Parameters
System Administration Top Menu
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1
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5
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6
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5
Programming – System Parameter – Others – Call Hold Menu
Call Hold Mode ------------------------------------------------------- :
Enable
Call Queuing Announcement Mode ---------------------------- :
Enable
Call Retrieval Announcement Timing (1-30 sec) ---------- :
2
Redialing Cancel Timing ------------------------------------------- :
30
Call Hold Mode
Call Queuing
Announcement
Mode
Call Retrieval
Announcement
Timing
Redialing
Cancel Timing
1. Disable
2. Enable
(Enable)
1. Disable
2. Enable
(Enable)
1–30 sec
(2)
1. 15 sec
2. 30 sec
3. 45 sec
4. 60 sec
(30)
Value Range
(default)
Hold
p.3-26
Incomplete
Call
Handling
Service
p.3-29
Parameter
Description/Function
Reference
Specifies how long the VPS should wait before
asking the caller whether to redial.
Example:
To continue redialing, press [1].
If set to “Enable”, the caller can hold the call or
take an Incomplete Call Handling service option.
For example, leaving a message when the called
extension is busy.
While on hold, the VPS asks the caller repeatedly
whether he wishes to continue the hold or take an
Incomplete Call Handling service option.
If set to “Disable”, the VPS offers callers
Incomplete Call Handling service immediately.
If set to “Enable”, callers on hold are informed of
their current position in the call hold queue.
Example:
Sorry, two other people are waiting to
connect.
Specifies how long the VPS should wait before
asking the caller whether he wishes to keep
holding or retrieve the call to take an Incomplete
Call Handling service.
Example:
Redialing now, please wait a moment.
To retrieve the call, press [2].