Settings and Printing
Maintenance
Specifications
42
Make sure that the media thickness switch is set correctly for the installed
media (see
Settings and Printing
).
Make sure that you use a high-quality laser paper:
60-105
g
/m
2
(16-28 lbs.) paper in the media trays and
75-165
g
/m
2
(20-44 lbs.) paper in the multi-purpose tray.
Use only recommended transparencies (see
Specifications
).
We cannot guarantee the results of other transparencies.
Trouble
Corrective Action
Frequent media jams.
Fan the paper or transparencies before installing them in their respective
trays; this is especially important for transparencies because they tend to
stick together.
Make sure that you have loaded paper in the paper tray and
transparencies in the transparency tray.
Make sure that the media is installed under the hooks at the front of the
media tray.
If printing on transparencies and your printer has a 2nd Cassette Feeder,
make sure that the transparency tray is installed in the upper or middle
tray slot.
Clean the paper-pick rollers (see
page 2
for instructions).
If you are using media that is 105
g
/m
2
(28 lbs.), check if the Face Down
media output setting is selected in the driver. If it is, change the setting to
Face Up.
Make sure that the media is installed under the hooks at the front of the
media tray.
Do not overfill the media tray, as indicated by the red line on the right
side of the tray.
Clean the paper-pick rollers
(see
page 2
for instructions).
Frequent paper-
picking errors.
■
Media problems
Frequent media jams
at C.
The cleaning pad may be dirty with toner. Replace the cleaning pad (see
the supplement for supplies provided).
Troubleshooting