Settings and Printing
Maintenance
Specifications
38
Corrective Action
Trouble
Possible Cause
Reinsert the color imaging unit
to correct the contact for the
charge unit.
The entire page prints in black,
including the borders.
Bad electrical contact for the
charge unit.
The charge unit is broken.
The transfer unit is worn out.
Replace the transfer unit.
Toner spots appear on the
back of the media.
Dark and wavy vertical
streaks appear in all colors.
Remove and reinsert the
charge unit.
Replace the charge unit.
The charge unit is dirty.
Remove and reinsert the
charge unit.
Replace the charge unit.
Troubleshooting
The page prints in black in the
image area only. (The borders
are clear.)
Either the image processor
board or engine control board
is not functioning properly.
Turn the printer off and back
on again. If the problem
persists, call for service on
your printer.