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Issue
Possible Cause & Solution
Reference
Some features do not
work.
•
System management may restrict certain features.
→
Consult your manager.
—
•
The feature numbers have changed.
→
Confirm the revised number and try again.
Even though following the
manual instructions, none
of the operations work.
•
The Intercom line was not seized.
→
The seized line, when going off-hook, was changed by
personal setting.
•
In the manual, going off-hook means an Intercom line is
seized.
→
If the setting has been changed, on the
Programming
screen, press
INT'
or a PDN button after going off-hook
and follow the instructions.
The KX-NT400 does not
work using the personal
settings or with other
settings. (One-touch
dialling, forwarding
destination, etc.)
•
The settings for the KX-NT400 have been changed via the PC
Maintenance Console or changes have been made to the
PBX’s configuration.
→
Restart the KX-NT400 manually.
•
The previous settings have not been cleared.
→
Clear the settings, and then programme your desired
settings again.
I cannot remember the
feature numbers.
•
The feature numbers may have been changed.
→
Consult your administrator.
→
Ask your dealer to change the feature numbers for easier
use.
I forgot the password.
•
Ask the manager to assist you.
—
The background music
started suddenly.
•
Turn off the music.
The date and time are not
correct.
•
The KX-NT400 obtains its date and time information from the
PBX. Therefore, the date and time settings on the PBX are
incorrect.
→
Consult your administrator.
—
The Message/Ringer lamp
is lit.
•
Another extension left you a message waiting indication while
you were on the phone or away from your desk.
→
Check the message waiting message.
The
Feature Key
screen
or
Calls
screen (in Line
Buttons mode) indicates
that there are missed calls,
even though I viewed the
Missed
call log.
•
On the PBX, the Incoming Call Log Memory setting for the
KX-NT400 is not set to 0.
→
Use the PC Maintenance Console to change the Incoming
Call Log Memory setting on the PBX to 0. For details, see
the PBX’s documentation or consult your administrator.
An SDN button on my
extension does not work.
•
A PDN button is not assigned on the extension corresponding
to your SDN button.
→
Create a PDN button on the desired extension.
Operating Instructions
193
Appendix