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Station Hunting
System Features
Station Hunting
(CPC-S and CPC-M)
Station hunting allows calls to be automatically transferred among a
preselected group of phones
When a call terminates to a busy extension in a hunt group, the call
automatically transfers to another extension in the group If the second
extension is busy, the call automatically transfers to another member of the
group
Three types of hunt groups are available Terminal, Distributed, and Longest
Idle In addition, a software-defined pilot extension number is available
The DBS 824 also allow calls from busy hunt groups to overflow to a transfer
extension The transfer extension can be the pilot of another hunt group, the
pilot (0) of the attendant group, or a single extension number
Terminal Hunt Groups
When the Terminal method is selected, a call to the hunt group will repeatedly
search hunt group members until the Transfer Timer expires If none of the
members is free when the timer expires, the call is transferred to the transfer
extension
Distributed Hunt Groups
When the Distributed method is selected, calls are distributed through the
hunt group based on which extension in the group received a call in the last
search The incoming call begins its search at the next available extension in
the group
then repeatedly searches the group, in sequence, until the
Transfer Timer expires If none of the members is free when the timer expires,
the call is transferred to the transfer extension
Longest
Hunt Groups
With Longest Idle hunting, a call to the pilot number rings the extension in
the group that has been available the longest
As with the other two methods, the search then continues through the Hunt
Group until the Transfer Timer expires If a member does not become
available before the timer expires, the call is transferred to the transfer
extension
Related Programming
l
FF4 (Ringing and Hunt Groups) Hunt Group Type
l - 3 4
DBS 824-l O-700
Issue Date
Summary of Contents for DBS 824
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Page 118: ... u mw mamaa Digital Business System Section 400 Programming DBS 8 Dot Part No 550X04701 ...
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