30
Troubleshooting
Troubleshooting (Basic)
n
Others
No response.
l
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the
software application that is not responding.
l
An input screen (e.g., password input screen at startup) may be
hidden behind another window. Press
Alt
+
Tab
to check.
l
Press the power switch for 4 seconds or longer to shut down the
computer, and then press the power switch to turn it on. If the ap-
plication program does not work normally, uninstall and reinstall
the program. To uninstall,
A
Open the Control Panel.
1. Perform either of the following procedures.
Right-click
at the bottom left corner of the Desktop
screen.
Click
on the Start screen.
2. Click [Control Panel].
Click (Start) - [Control Panel].
B
Click [Program] - [Uninstall a program].
