25
Troubleshooting
n
Starting Up
You have forgotten the pass-
word.
l
Supervisor Password or User Password: Contact Panasonic Tech-
nical Support (
è
pages 40 - 48).
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Administrator password:
If you have a password reset disk, you can reset the administra-
tor password. Set the disk and enter any wrong password, then
follow the on-screen instructions and set a new password.
If you do not have a password reset disk, reinstall (
è
page 19)
and set up Windows, and then set a new password.
“Remove disks or other
media. Press any key to
restart” or a similar message
appears.
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A floppy disk is in the drive (optional) and it does not contain
system startup information. Remove the floppy disk and press any
key.
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If a device is connected to the USB port, disconnect the device, or
set [USB Port] or [Legacy USB Support] to [Disabled] in the [Ad-
vanced] menu of the Setup Utility.
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If the problem persists after removing the disk, it may be a hard
disk failure. Contact Panasonic Technical Support (
è
pages 40
- 48).
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Set [UEFI Boot] to [Disabled] in the [Boot] menu of the Setup Util-
ity.
Windows startup and opera-
tion is slow.
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Press
F9
in the Setup Utility (
è
Reference Manual
“Setup
Utility”) to return the Setup Utility settings (excluding the pass-
words) to the default values. Start the Setup Utility and make the
settings again. (Note that the processing speed depends on the
application software, so this procedure may not make Windows
faster.)
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If you installed a resident software after purchase, turn off the
residence.
The date and time are incor-
rect.
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Make the correct settings.
A
Open the Control Panel.
1. Perform either of the following procedures.
Right-click
at the bottom left corner of the Desktop
screen.
Click
on the Start screen.
2. Click [Control Panel].
Click (Start) - [Control Panel].
B
Click [Clock, Language, and Region] - [Date and Time].
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If the problem persists, the internal clock battery may need to be
replaced. Contact Panasonic Technical Support (
è
pages 40 -
48).
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When the computer is connected to LAN, check the date and time
of the server.
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The 2100 A.D. or later year will not be correctly recognized on this
computer.
[Executing Battery Recali-
bration] screen appears.
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The Battery Recalibration was cancelled before Windows was
shut down last time. To start up Windows, turn off the computer by
the power switch, and then turn on.
