20
Useful Information
Installing Software
C
Click [Clear TPM…] under “Actions” on the right of the “TPM Manager on Local Com-
puter” screen.
D
Click [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
E
When “TPM configuration change was requested to ...” is displayed, press
F12
.
F
Click the Desktop tile, and when “TPM is ready” appears, click [Close].
n
Disk recovery
You can reinstall the OS that was pre-installed at the time of purchase (Windows 8.1 or Windows 7).
If reinstallation using the method described in “Remove everything and reinstall Win-
dows” is not successful, follow the steps below.
Preparation
l
Remove all peripherals.
l
Connect the AC adaptor and do not remove it until installation is complete.
1
Start the Setup Utility.
A
Display “Charm”, and click
- [Change PC settings] - [Update and recovery] - [Recov-
ery].
B
Click [Restart now] under “Advanced startup”.
C
Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
Turn on the computer, and press
F2
or
Del
while [Panasonic] boot screen is displayed.
l
If the [Panasonic] boot screen is not displayed, turn on the computer while holding down
F2
or
Del
.
l
If the password is requested, enter the Supervisor Password.
2
Write down all of the contents of the Setup Utility and press
F9
.
At the confirmation message, select [Yes] and press
Enter
.
3
Check the [UEFI Boot] setting of the Setup Utility.
Check the [UEFI Boot] setting of the Setup Utility.
[UEFI Boot] should be set to as follows.
When installing Windows 8.1 : [Enabled]
When installing Windows 7 : [Disabled]
4
<Only for model with onboard drive>
Check the [Primary boot drive] setting of the Setup Utility.
5 Press
F10
.
At the confirmation message, select [Yes] and press
Enter
.
Computer will restart.
6 Press
F2
or
Del
while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
l
If the password is requested, enter the Supervisor Password.
7
Select the [Exit] menu, then select [Recovery Partition] and press
Enter
.
8
Click [Next] and click [YES].
Click [Reinstall Windows] and click [Next].
9
At the License Agreement screen, click [Yes, I agree to the provisions
above and wish to continue!] and click [Next].
