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Dealing with Problems
Display
If an image is displayed for a prolonged period of time, an afterimage may appear.
This is not a malfunction. The afterimage will disappear when a different screen is
displayed.
An afterimage appears.
The motion of a mouse cursor
is not smooth.
Click [Start]-[Settings]-[Control Panel]-[Mouse]-[Motion] and check [Show pointer
trails].
Drives
Cannot access floppy disk drive.
Cannot access hard disk drive.
Cannot write to floppy disk.
Cannot format floppy disk.
Is the floppy disk drive properly installed?
Has the floppy disk been inserted correctly?
Has the floppy disk been correctly initialized?
Has the Setup utility been used to disable the floppy disk drive?
Consult your nearest Panasonic dealer.
Is the floppy disk write-protected?
Did you enter the correct command and parameters?
Is the cable connected properly?
Is the printer powered on?
Is the printer on-line?
Has the Setup utility been used to set "Parallel Port (Address)" to "Automatic
(PnP)", "378" or "3BC"?
Printer does not work.
Is the cable connected properly?
Is the mouse's device driver running? Refer to the manual accompanying your
mouse.
Is the mouse connected to both the serial port and the ext. mouse/keyboard port?
Has the Setup utility been used to set "Internal Pointing Device" to "Disable"?
Peripheral equipment
External mouse or trackball
connected to the serial port does
not work.
PC cards cannot be used.
Check the orientation of the card, and make sure it is firmly in place.
Use only specified cards.
It is necessary to update drivers to Windows 95. Contact the card manufacturer.
Be sure to reboot the computer after installing a PC card driver or other device
drivers.
Check the I/O port used by the PC card.
When the PC card cannot be used after the computer resumes from the suspend
or hibernation function, remove the PC card, then install it again.
The RAM module cannot be used.
Check the orientation of the card, and make sure it is firmly in place.
External mouse or trackball
connected to the PS/2 port does
not work.
In some circumstances, if a PS/2 external mouse with a serial interface conversion
function is connected to the port, it may not operate normally. Connect it to the serial
port.
