Panasonic AW-HE20WP Operating Instructions Manual Download

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Connecting with an HD Monitor

HD Monitor

HDMI signal

SDI signal

Supplied AC adaptor

Wireless Remote Control (Optional Accessory)

Up to four units can be operated using one remote control

[Note]



Cables not conforming to the HDMI standard will not work.



When connecting with an HDMI cable using an HDMI-to-DVI converter, etc., be sure to connect the

HDMI cable to the connector of the AW-HE20 last. Connecting the HDMI cable to the connector of
the AW-HE20 first may result in malfunction.

Installation Instructions

Summary of Contents for AW-HE20WP

Page 1: ...erca de las instrucciones de funcionamiento visite el sitio web de Panasonic https pro av panasonic net manual en index html y consulte las instrucciones de funcionamiento DEUTSCH Bitte lesen Sie sorgfältig die Bitte lesen Sie zuerst diesen Hinweis vor der Nutzung dieses Produkts Seiten 7 49 bis 52 Weitere Informationen zu den Bedienungsanleitungen finden Sie auf der Panasonic Webseite https pro a...

Page 2: ...ssebb biztonsági információkért és fontos értesítésekért látogasson el az alábbi weboldalra Latviešu Lai iegūtu jaunāko informāciju par drošību un skatītu svarīgus paziņojumus par šo produktu apmeklējiet tālāk norādīto tīmekļa vietni Lietuvių Jei reikia naujausios saugos informacijos ir svarbių pranešimų apie gaminį apsilankykite toliau nurodytoje svetainėje Polski Najnowsze informacje o bezpiecze...

Page 3: ...Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries Other names of companies and products contained in these Operating Instructions may be trademarks or registered trademarks of their respective owners About Copyright and License Distributing copying disassembling reverse compiling reverse engineering and also exporting in viola...

Page 4: ...4 System example 2 connection with commercially available controller RS 422 connection 25 System example 3 IP image transmission PoE 27 System example 4 connection with commercially available controller RS 232C daisy chain connection 28 System example 5 USB connection Web camera 30 Operating Instructions 31 Read this first For AW HE20KP AW HE20WP 31 Lire ces informations en premier 37 PourAW HE20K...

Page 5: ...y IP Setup Software to Establish the Unit s Settings 79 Use the EasyIP Setup Tool Plus Software to Establish the Unit s Settings 81 Setting the Initial Account 83 Starting the Web Setting Screen 85 Starting the Web Setting Screen Live Screen Setup Screen 85 Power on and Power Off the Camera Unit 88 Power on the Camera Unit 88 Power off the Camera Unit 89 Troubleshooting 90 Specifications 93 Index ...

Page 6: ...pparatus must be securely attached to the floor wall in accordance with the installation instructions ATTENTION Pour réduire les risques d incendie ou d électrocution faire l installation en s assurant que les vis de montage n entrent pas en contact avec un fil électrique présent dans le mur AVERTISSEMENT L installation ne doit être effectuée que par du personnel d installation qualifié Une mauvai...

Page 7: ...dad y posibles lesiones ADVERTENCIA Para evitar heridas este aparato debe estar firmemente instalado al piso pared de acuerdo con las instrucciones de instalación VORSICHT Zur Reduzierung der Gefahr von Brand und elektrischem Schlag bei der Installation sicherstellen dass die Befestigungsschrauben nicht mit in der Wand verlegten elektrischen Leitungen in Berührung kommen WARNUNG Die Installation d...

Page 8: ...re instabilità ed eventuali infortuni AVVISO Per prevenire ferite questo apparecchio deve essere montato saldamente al pavimento muro in conformità alle istruzioni di installazione ITALIANO ПРЕДОСТЕРЕЖЕНИЕ Для снижения риска возникновения пожара или удара электрическим током при выполнении установки следите за тем чтобы крепежные винты не коснулись электропроводки в стене ОСТОРОЖНО Установка должн...

Page 9: ...ng that is strong enough such as a concrete ceiling If the unit is to be installed on a ceiling which is not strong enough reinforce the ceiling sufficiently first Use the unit with an installation where the unit is suspended from an overhead surface or with a stand alone installation Do not use the unit on its side or tilted at an angle Note Be absolutely sure to use the 4 bracket mounting screws...

Page 10: ...oor which allows the outside air to come in Be absolutely sure to use the supplied brackets and screws to install the camera Do not mount the unit by employing any methods other than those specified Do not remodel the mounting bracket or mounting screws provided with the unit What to avoid to ensure that the unit will perform stably over a prolonged period Using the unit for a prolonged period in ...

Page 11: ... This unit does not have a power switch Before proceeding with maintenance be absolutely sure to disconnect the power plug from the power outlet Note Under factory default conditions the unit will be in Power ON mode when power is supplied for the first time Status display lamp Lit green When the power supply is cut off while the unit is in Standby mode the unit will be in Standby mode the next ti...

Page 12: ...1 meter 3 3 ft apart Alternatively run each cable through its own metal conduit The metal conduits must be grounded When connecting the cables ensure that the connector areas will not be subject to any load Doing so may cause malfunctioning PoE power supplies Use a PoE IEEE802 3at compatible hub or power supply device Note The unit is connected to PoE networks without routing to the outside plant ...

Page 13: ...n Mount to a Tripod 5 Connecting the cables Checking the Installation Location Refer to the illustration and determine where the unit is to be installed and in which direction it should be mounted with due consideration for the unit and the wiring space on the back Ensure that there is at least 200 mm 7 7 8 of space for wiring behind the rear cover Unit mm inch 165 1 φ77 0 134 7 176 2 118 7 163 1 ...

Page 14: ...t use any screws other than those supplied with the unit do not use wood screws nails etc Make sure the camera is firmly mounted to the ceiling with no tilting or wobbling 1 Check the mounting space Refer to the illustration below and determine where the unit is to be installed and in which direction it should be mounted In a case like this the 4 holes ø 4 5 mm for installing the mount bracket for...

Page 15: ...vention wire unto the protruding hole near the middle of the camera bottom panel Screw in the drop prevention wire with the supplied main unit mounting screw Clip in the other end of the drop prevention wire unto the protruding hole near the middle of the camera bottom panel Note Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit The drop prev...

Page 16: ...ecure the unit to the mount bracket using the main unit mounting screw M4 as supplied Attach the mount bracket securely with the prescribed tool using the clamping torque below Be absolutely sure to verify that none of the screws are loose Screw diameter Clamping torque M4 1 47 N m 15 kgf cm Insert the 3 holes on the camera bottom panel into the 3 protrusions on the mount bracket for installation ...

Page 17: ...thout fail using the main unit mounting screw before any the cables are connected 5 Cable fixing bracket Install the cable fixing bracket included in the ceiling mount package and you can better manage the power cable with a cable tie Screw in the cable fixing bracket with the supplied screw for cable fixing bracket M2 6 on the back panel of AW HE20 Clamping torque 0 39 Nm 4 kgf cm Slide a cable t...

Page 18: ...wer cable is secured 6 Check the mounting Check the following points Note The main unit mounting screw must be mounted securerly The unit must not tilt and it must be mounted properly The unit must be securely installed The unit pedestal part must not rotate even when at attempt is made to turn it ...

Page 19: ...enough to withstand the total mass approx 2 32 kg 5 15 lb which will be exerted once the camera is mounted When installing the unit on a ceiling ensure that there is at least 100 mm 3 15 16 inches of space above the ceiling panel in the place where the unit will be used The unit can be installed on a ceiling panel with a thickness ranging from 5 mm 3 16 inches to 40 mm 1 9 16 inches The drop preve...

Page 20: ...upplied with the WV Q105A as the mounting screws Fasten the AC adaptor securely to the bottom or other surface of the reinforcing member made of channel steel where dust and other foreign matter will not accumulate Do not place the AC adaptor directly onto the ceiling panel or other such surface 3 Install the AW HE20 camera by following the procedure starting with step 3 on page 15 When installing...

Page 21: ...nting the unit on a tripod Attach the tripod to the threaded holes for mounting the camera on the camera s bottom panel Place the tripod on a completely flat and level surface Tighten the screws by hand to mount the tripod securely Use screw for mounting tripod that satisfy the following standard Note Do not install the unit where people will be passing back and forth When using the unit mounted o...

Page 22: ...he RS 422 port For details on recommended products refer to the catalog or consult your local dealer Always disconnect the power supply before connecting or disconnecting cables Connecting or disconnecting cables while the power is turned on may result in malfunctions ...

Page 23: ...e operated using one remote control Note Cables not conforming to the HDMI standard will not work When connecting with an HDMI cable using an HDMI to DVI converter etc be sure to connect the HDMI cable to the connector of the AW HE20 last Connecting the HDMI cable to the connector of the AW HE20 first may result in malfunction Installation Instructions ...

Page 24: ...24 System example 1 IP control PoE SDI cable LAN cable A Remote Camera Controller AW RP60 B PoE switching hub C Monitor 1 Monitor 2 B C D A Note Use a category 5e cable for the LAN cable ...

Page 25: ...mmercially available controller RS 422 connection AW HE20 Note Daisy chain connections are not possible for RS 422 connections Select RS422 via either the WEB user interface or OSD menu of HE20 Then you can connect to a controller via RS422 ...

Page 26: ...on Protocol Select Standard for Serial Communication Protocol In the drop down list of Connector Select choose RS422 3 Click Set to enable the configuration of RS422 OSD Menu Select System Serial Com Protocol Panasonic RS422 is thus enabled Or Select System Serial Com Protocol Standard Right below Serial Com Protocol select Connector Select RS422 RS422 is thus enabled ...

Page 27: ...27 System example 3 IP image transmission PoE LAN cable A LAN connector B Personal computer C PoE compatible switching hub or PoE injector A A A B C ...

Page 28: ...r interface or OSD menu of HE20 Then you can connect to a controller via RS232C WEB User Interface Select Setup Image Audio System Connector Select RS232C Click Set to enable the configuration 1 Select Setup Image Audio System 2 You can scroll down and select Standard for Serial Communication Protocol 3 In the drop down list of Connector Select choose RS232C 4 Click Set to enable the configuration...

Page 29: ...29 OSD Menu Select System Serial Com Protocol Standard Right below Serial Com Protocol select Connector Select RS232C RS232C is thus enabled ...

Page 30: ...mera Note 1 Access Setup Basic Priority mode on the Web User Interface In the drop down list of Priority mode you can select either HDMI USB or USB Video Conference and click Set 2 Since USB Video Conference mode does not support HDMI output OSD menu cannot be accessed under USB Video Conference mode 3 Under USB Video Conference mode if you connect the unit to the PC using a USB cable only UVC con...

Page 31: ...e AC mains disconnect the power cord plug from the AC receptacle WARNING To reduce the risk of fire or electric shock do not expose this equipment to rain or moisture To reduce the risk of fire or electric shock keep this equipment away from all liquids Use and store only in locations which are not exposed to the risk of dripping or splashing liquids and do not place any liquid containers on top o...

Page 32: ... equipment could void the user s authority to operate this device FCC CAUTION This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonableprotection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radia...

Page 33: ...ment is compliant with Class A of CISPR 32 In a residential environment this equipment may cause radio interference WARNING Always keep the main unit mounting screw bracket mounting screws and drop prevention wire mounting screw out of the reach of infants and small children CAUTION The mains plug of the power supply cord shall remain readily operable The AC receptacle mains socket outlet shall be...

Page 34: ...r your socket outlet it should be cut off and appropriate one fitted FOR U K ONLY This appliance is supplied with a moulded three pin mains plug for your safety and convenience A 13 amp fuse is fitted in this plug Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 13 amps and that it is approved by ASTA or BSI to BS1362 Check for the ASTA mark or the BSI ma...

Page 35: ... digital audio signals use cables designed for AES EBU Use shielded cables which provide quality performance for high frequency transmission applications for analog audio signals Other connecting cables IEEE1394 USB Use double shielded cables which provide quality performance for high frequency applications as connecting cables When connecting to the DVI signal terminal use a cable with a ferrite ...

Page 36: ...ompanying documents means that used electrical and electronic products must not be mixed with general household waste For proper treatment recovery and recycling of old products please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you will help to save valuable resources and prevent any potential negative effects on human heal...

Page 37: ...ssoires recommandés AVERTISSEMENT L installation ne doit être effectuée que par du personnel d installation qualifié Une mauvaise installation peut avoir pour conséquence la chute de l appareil et provoquer des blessures AVERTISSEMENT Gardez toujours la vis de montage de l appareil principal celles de montage de la potence et celle de montage du fil antichute hors de portée des enfants et des nour...

Page 38: ...s symboles présents sur ce produit y compris sur les accessoires signifient les choses suivantes Certains symboles ne sont pas affichés surcet appareil FRANÇAIS NOTIFICATION Canada CAN ICES 003 A NMB 003 A MARCHE Veille ARRÊT CA CC Équipement de Classe II Le produit a été fabriqué avec une double isolation ...

Page 39: ...nterférences n utiliser que les accessoires recommandés AVERTISSEMENT L installation ne doit être effectuée que par du personnel d installation qualifié Une mauvaise installation peut avoir pour conséquence la chute de l appareil et provoquer des blessures ATTENTION Pour maintenir une bonne ventilation ne pas installer ni placer l appareil dans une étagère un meuble encastré ni aucun endroit confi...

Page 40: ...et appareil est équipé de 2 types de cordon d alimentation L un est pour l Europe continentale etc l autre pour le Royaume Uni exclusivement Dans chacune des régions respectives le cordon d alimentation adéquat doit être utilisé l utilisation de l autre cordon n étant pas possible POUR L EUROPE CONTINENTALE ETC Ne doit pas être utilisé au Royaume Uni POUR LE ROYAUME UNI EXCLUSIVEMENT Informations ...

Page 41: ...es câbles blindés qui assurent des performances de qualité pour les applications haute fréquence comme des câbles de connexion Lors du raccordement à la borne de signal DVI utilisez un câble avec un noyau de ferrite Si votre appareil est fourni avec un ou plusieurs tore s magnétique s ils doivent être fixés sur le s câble s selon les instructions figurant dans la présent manuel 2 Niveau de perform...

Page 42: ...ent être séparés des ordures ménagères Afin de permettre le traitement la valorisation et le recyclage adéquats des appareils usagés veuillez les porter à l un des points de collecte prévus conformément à la législation nationale en vigueur En les éliminant conformément à la réglementation en vigueur vous contribuez à éviter le gaspillage de ressources précieuses ainsi qu à protéger la santé humai...

Page 43: ...endio debidos al recalentamiento asegúrese de que las cortinas y otros materiales no obstruyan la ventilación PRECAUCIÓN No quite la cubierta desatornillándola No quite la tapa para evitar el riesgo de sacudidas eléctricas Las piezas del interior no requieren mantenimiento por parte del usuario Solicite las reparaciones al personal de servicio calificado PRECAUCIÓN Compruebe la instalación al meno...

Page 44: ...continuación Los símbolos en este producto incluidos los accesorios representan losiguiente Algunos símbolos no se muestran en esta unidad ESPAÑOL ENCENDIDO En espera APAGADO CA CC Equipamiento de Clase II Producto fabricado con aislamiento doble ...

Page 45: ...y otros materiales no obstruyan la ventilación ADVERTENCIA Mantenga siempre el tornillo de montaje de la unidad los tornillos de montaje de la ménsula y el tornillo de montaje del cable para evitar caídas fuera del alcance de los niños y bebés PRECAUCIÓN El enchufe del cable de la alimentación deberá poder conectarse y desconectarse fácilmente La toma de CA toma de la red deberá estar cercadel equ...

Page 46: ... está equipado con 2 tipos de cable de alimentación de CA Uno es para Europa continental etc y el otro es para el Reino Unido solamente En cada una de las zonas deberá utilizarse el cable de alimentación apropiado ya que el otro tipo de cable no es adecuado para ello PARA EUROPA CONTINENTAL ETC No debe utilizarse en el Reino Unido PARA EL REINO UNIDO SOLAMENTE indica información de seguridad ...

Page 47: ...e conexión IEEE1394 USB Utilizar cables apantallados que proporcionan un rendimiento de calidad para aplicaciones de transmisión en alta frecuencia como cables de conexión Para conectar el terminal de señales DVI utilice un cable con un núcleo de ferrita Si el aparato está equipado con núcleo s de ferrita tiene que conectarse al cable s siguiendo las instrucciones contenidas en este manual 2 Nivel...

Page 48: ... con los residuos domésticos Para el adecuado tratamiento recuperación y reciclaje de los productos viejos llévelos a los puntos de recogida de acuerdo con su legislación nacional Si los elimina correctamente ayudará a preservar valiosos recursos y evitará potenciales efectos negativos sobre la salud de las personas y sobre el medio ambiente Para más información sobre la recogida o reciclaje por f...

Page 49: ...hren Sie die Haupteinheit Befestigungsschrauben die Halterungs Befestigungsschrauben und die Befestigungsschraube für Fallschutzdraht stets außer Reichweite von Säuglingen und Kleinkindern auf VORSICHT Ein unbehinderter Zugang zum Netzstecker des Netzkabels muss jederzeit gewährleistet sein Die Steckdose Netzsteckdose sollte in der Nähe des Gerätes installiert werden und leicht zugänglich sein Zur...

Page 50: ...edenen Ausführungen geliefert Ein Netzkabel ist für Kontinentaleuropa usw das andere ausschließlich für Großbritannien bestimmt Bitte achten Sie unbedingt darauf das für das jeweilige Bestimmungsgebiet vorgesehene Netzkabel zu verwenden da die andere Ausführung nicht für Ihr Land geeignet ist ist die Sicherheitsinformation NUR FÜR GROSSBRITANNIEN FÜR KONTINENTALEUROPA USW Nicht für den Gebrauch in...

Page 51: ...ertige HF Anwendungen Für die Verbindung zum DVI Signalanschluss muss ein Kabel mit Ferritkern verwendet werden Wird Ihr Gerät mit Ferritkernen geliefert müssen diese an den Kabeln befestigt werden siehe Angaben in dieser Anleitung 2 Leistungsniveau Das Leistungsniveau des Geräts entspricht oder übersteigt das von diesen Standards verlangte Leistungsniveau Das Gerät kann aber durch Nutzung in eine...

Page 52: ... Sie alte Produkte zur Behandlung Aufarbeitung bzw zum Recycling gemäßden gesetzlichen Bestimmungen den zuständigen Sammelpunkten zu Indem Sie diese Produkte ordnungsgemäß entsorgen helfen Sie dabei wertvolle Ressourcen zu schützen und eventuelle negative Auswirkungen auf die menschlicheGesundheit und die Umwelt zu vermeiden Für mehr Informationen zu Sammlung und Recycling wenden Sie sich bitte an...

Page 53: ...surriscaldamento accertarsi che tende od altro materiale non ostacolino la ventilazione AVVISO Mantenere sempre la vite di montaggio dell unità principale le viti di montaggio staffa e la vite di montaggio del cavo anticaduta lontano dalla portata dei bambini PRECAUZIONE La spina del cavo di alimentazione deve essere sempre a portata di mano La presa c a presa di rete deve essere installata vicino...

Page 54: ... dotato di un cavo di alimentazione c a di 2 tipi Uno è per l Europa continentale ecc e l altro esclusivamente per il Regno Unito In ciascuna area locale bisogna usare il cavo di alimentazione appropriato perché ogni altro tipo di cavo non è adatto PER L EUROPA CONTINENTALE ECC Da non usare nel Regno Unito PER IL REGNO UNITO SOLTANTO sono le informazioni sulla sicurezza ...

Page 55: ...re cavi schermati che garantiscono prestazioni di qualità per le applicazioni ad alta frequenza Per la connessione al terminale del segnale DVI utilizzare un cavo dotato di anello in ferrite Se l apparato dell utente dispone di anima e in ferrite questa deve essere attaccata al cavo o ai cavi come indicato nelle istruzioni che seguono nel presente manuale 2 Livello di prestazioni Il livello di pre...

Page 56: ...ve essere effettuata una raccolta separata Per un trattamento adeguato recupero e riciclaggio di vecchi prodotti vi invitiamo a portarli negli appositi punti di raccolta secondo la legislazione vigente nel vostro paese Con uno smaltimento corretto contribuirete a salvare importanti risorse e ad evitare i potenziali effetti negativi sulla salute umana e sull ambiente Per ulteriori informazioni su r...

Page 57: ...тройства крепежные винты для кронштейна и крепежный винт троса для защиты от падения вне доступа младенцев и маленьких детей ПРЕДОСТЕРЕЖЕНИЕ Для обеспечения надлежащей вентиляции не устанавливайте и не размещайте данное устройство на книжном стеллаже во встроенном шкафу или в другом закрытом пространстве Для предотвращения риска поражения электрическим током или опасности возгорания вследствие пер...

Page 58: ...ровод переменного тока 2 типов Один из них предназначен для европейского континента и т п а другой предназначен только для Великобритании В каждом местном регионе необходимо использовать соответствующий сетевой провод поскольку другой тип сетевого провода не подходит Данный знак обозначает информацию относящуюся к технике безопасности ТОЛЬКО ДЛЯ ВЕЛИКОБРИТАНИИ ДЛЯ ЕВРОПЕЙСКОГО КОНТИНЕНТА И Т П Не ...

Page 59: ...зовать кабели предназначенные специально для AES EBU Для передачи аналоговых аудиосигналов используйте экранированные кабели которые обеспечивают высокую производительность при работе свысокочастотными приложениями Другие типы соединительных кабелей IEEE1394 USB Следует использовать экранированные кабели которые обеспечивают высокую производительность при работе с высокочастотными приложениями При...

Page 60: ...аїна Примітки Дата виготовлення може бути визначена за допомогою комбінації літер та цифр серійного номера розташованого на продукті Приклад X X XXXXXXX Символы на данном изделии включая дополнительные принадлежности означают следующее Некоторые символы не отображаются на этом устройстве РУССКИЙ 7 років Термін служби виробу ВКЛ режим ожидания Переменный ток Постоянный ток Оборудование класса II Ко...

Page 61: ...tions that compensate for overexposure and loss of dark detail and a digital noise reduction DNR function that allows you to shoot scenes clearly by minimizing image lag even in dark locations Easy operation of unit enabled by its integration with a high performance pan tilt head unit High speed operations with maximum speed of 200 s during preset and 100 s during manual Wide rotational angles wit...

Page 62: ...igh degree of compatibility with Panasonic s currently available controllers enabling a flexible system to be put together A maximum of five units can be operated by serial control from one of Panasonic s currently available controllers AW RP60 AW RP150 The unit can also be used together with the cameras and pan tilt head unit systems currently available from Panasonic Connect Co Ltd so that an ex...

Page 63: ...macOS 10 12 OS X 10 11 Safari Google Chrome Other Graphics card support hardware acceleration for decode H 264 H 265 MJPEG streaming Adobe Reader for viewing the operating instructions available on the website IMPORTANT Failure to provide the required personal computer environment may slow down the delineation of the images on the screen make it impossible for the web browser to work and cause oth...

Page 64: ...THE PRODUCT BY THE USER 4 INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT 5 ANY PROBLEM CONSEQUENTIAL INCONVENIENCE OR LOSS OR DAMAGE ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY 6 ANY DEMANDS FOR COMPENSATION CLAIMS ETC OCCASIONED BY THE INFRINGEMENT OF PRIVACY BY INDIVIDUALS OR ORGANIZA...

Page 65: ...browsers Change the administrator password periodically To avoid passwords that can be guessed easily by third parties set a password of at least 8 characters in length including at least 3 different types of characters such as upper case lower case numbers and symbols Restrict access to the unit by authenticating the users for example to prevent setting information stored on the unit from leaking...

Page 66: ...le fixing bracket Cable Ties x2 Bracket mounting screws M4 x 10 mm 4 screws Main unit mounting screws M4 x 6 mm 2 screws Screw for cable fixing bracket M2 6 x 5 mm 1 screw Lens cap Optional accessories Optional accessories Wireless remote control AW RM50AG Size AA dry battery x2 obtained separately Direct ceiling mount bracket WV Q105A Note For details on optional accessories refer to the catalog ...

Page 67: ...y bright light source is pointed at the lens In a case like this change the angle or take some other remedial action When using the automatic functions In the Scene such as the camera menu the initial settings on some items has been set to auto making it impossible for these items to be operated manually To operate them manually switch from the auto settings to the manual settings as required When...

Page 68: ... direct contact with water Otherwise problems may occur When the unit is not in use Turn off the unit s power when it is not in use When the unit is no longer going to be used do not leave it lying around but be absolutely sure to dispose of it properly Do not touch the optical system Under no circumstances must they be touched In the unlikely event that they have become dusty remove the dust by u...

Page 69: ...void using the unit in an environment with high concentration of moisture or dust since these conditions will damage the internal parts Zooming and focusing When the focus is set manually out of focusing may occur during zooming After zooming if necessary either adjust the focus or set the focus to auto When using the focus at the manual setting proceed with zooming after setting the focus positio...

Page 70: ... hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE Please refer to the detailed terms and conditions that can be downloaded from the web screen At least three 3 years from delivery of this product Panasonic will give to any third party who contacts us at the contact information provided below for a charge n...

Page 71: ...mote control ID Flashing 1Hz orange light The unit is receiving a wireless remote control signal with a different remote control ID Flashing 5Hz green light After Initialization 1 and Initialization 2 via DipSW High speed 5Hz flashing orange light When a signal from the wireless remote control is received while the wireless control is set to Disable from the web screen menu Flash 1Hz red light Fir...

Page 72: ...al 1 GND 5 TXD 2 6 RXD 3 RXD 7 4 TXD 8 8 RS 232C connectors RS 232C IN OUT Connect to RS 232C cables RS 232C IN OUT connector Mini DIN 8 pin JST RS 232C IN RS 232C OUT Pin No Signal Pin No Signal 1 DTR_IN 1 DTR_OUT 2 DSR_IN 2 DSR_OUT 3 TXD_IN 3 TXD_OUT 4 GND 4 GND 5 RXD_IN 5 RXD_OUT 6 GND 6 GND 7 IR OUT R 7 NC 8 IR OUT L 8 NC Note Be aware that the polarities of the serial data may be different de...

Page 73: ... the SERVICE switch to its previous setting Both SW1 and SW2 are set to OFF 3 Restart the unit to fully accomplish the setting of Initialization 1 Initialization 2 Initialization 2 restores the unit to its factory default including the setting of the menu and the Network Configuration After configuring the SERVICE switch in the manner of the following illustration power on the unit Note 1 Once Ini...

Page 74: ...al computer with USB Video Class 14 SDI OUT connector 3G SDI OUT This is the SDI video signal output connector For limitations that pertain when simultaneously outputting HDMI and SDI signals refer to the section on the Priority Mode in Operations and Settings 15 Screw hole for cable fixing bracket 16 DC IN connector 12V IN Connect the AC adaptor supplied with the unit to this connector to supply ...

Page 75: ...istered in the selected memory 5 MODE button Each time you press the button the signal switches between the color bar signal output and the camera image output 6 GAIN buttons OFF LOW HI AUTO These are used to set the gain The gain increase can be set in three steps using the OFF LOW and HI buttons OFF is set to 0 dB LOW is set to 9 dB and HI is set to 18 dB When the AUTO button is pressed the AGC ...

Page 76: ... the or button is pressed on the setting menu at the bottom hierarchical level the new setting is entered 10 SLOW button This is used to change the movement speed at which the panning tilting zooming and focusing operations are performed to the low speed 11 MENU button Press and hold for 2 seconds to display the camera menu of the unit 12 HOME button When this is pressed for 2 seconds the unit s d...

Page 77: ... using the wireless remote control Be sure to follow the steps below for installation and use Take steps to ensure that the wireless remote control signal light sensing area will not be exposed to the light from fluorescent lights plasma monitors or other such products or from the sun Install the unit away from fluorescent lights plasma monitors and other such products For about 10 minutes even af...

Page 78: ...78 Layout of wireless remote control signal light sensing areas Note The arrows in the figure below show the light sensing directions in which the wireless remote control signals travel ...

Page 79: ... the same network has the same IP address the network operations will not be performed properly Set the IP address in such a way that it does not duplicate an existing IP address Do not establish network settings from a multiple number of Easy IP Setup Software programs at the same time for a single camera Similarly do not perform the Auto IP setting operation of the remote camera controller AW RP...

Page 80: ...as concerned When the Access Camera button is clicked the Live screen of the selected camera is displayed 4 Input the network items and click the Save button When a DHCP server is being used DNS of the Easy IP Setup Software can be set to Auto After the Save button is clicked it takes about 1 minute for the settings in the unit to be completed If the AC adaptor or LAN cable is disconnected before ...

Page 81: ... in the same network has the same IP address the network operations will not be performed properly Set the IP address in such a way that it does not duplicate an existing IP address Do not establish network settings from a multiple number of EasyIP Setup Tool Plus Software programs at the same time for a single camera Similarly do not perform the Auto IP setting operation of the remote camera cont...

Page 82: ...ton is clicked the Live screen of the selected camera is displayed The screen display of EasyIP Setup Tool Plus may vary by its version 4 Input the network items and click the Setup button When a DHCP server is being used DNS of the EasyIP Setup Tool Plus Software can be set to Auto After the Setup button is clicked it takes about 1 minute for the settings in the unit to be completed If the AC ada...

Page 83: ...et lower cases Numerals Symbols _ When a password is set that does not adhere to the above policy take responsibility for use of the device with due consideration for the security risks in the installation environment etc A warning is displayed if the set password goes against the recommended setting policy When changing the password click the Back button and set the password again When continuing...

Page 84: ... screen is displayed The live screen Live is automatically displayed after about 10 seconds elapse after the completed screen is displayed If the live screen live is not displayed after 10 seconds elapse manually move to the live screen Live by clicking the please click here link This completes the process of registering the initial account ...

Page 85: ... computer to the same address as the unit 1 Start the web browser and enter http the IP address for the unit into the address bar If the IP address of the unit has been changed from the 192 168 0 10 set at the time of purchase enter the new IP address If the HTTP port number has been changed from the 80 set at the time of purchase enter http the IP address for the unit The port number Operating In...

Page 86: ...the unit from on to standby mode or viceversa C Operate the camera D The camera image is displayed 4 5 1 2 3 1 Zoom operation 2 Pan tilt operation 3 Preset memory registration retrieval 4 Focus operation 5 Brightness For details regarding camera operations refer to the Operating Instructions Operating the Camera unit ...

Page 87: ...andby mode If the wireless remote control and web browser are being used at the same time the content selected using the wireless remote control may not be reflected on the web setting screen When using both the wireless remote control and web browser be absolutely sure to check the settings using the wireless remote control or camera menu For details regarding the Setup screen refer to the Operat...

Page 88: ...rred to the standby mode The current pan tilt position is stored in the memory as a POWER ON preset and the panning tilting moves so that the camera points in the backward facing direction When transferring to the POWER ON mode Status indicator LED Green after the initial setting operation is completed The pan tilt unit is moved to the position which was stored in the memory when the transition to...

Page 89: ... on the wireless remote control for 2 seconds The unit enters STANDBY mode 3 The unit s status display lamp now lights up orange 4 If a multiple number of units are used repeat steps 1 and 2 as required 5 Set all the power switches of the units and devices connected in the system to OFF When performing the operations using the controller AW RP60 AW RP150 For details refer to the operating instruct...

Page 90: ...wn or have the batteries been installed with their polarities reversed If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal light sensing area it means that the batteries have run down Replace the batteries Is the correct Remote Control ID selected in the menu settings Is there a fluorescent light or plasma monitor near...

Page 91: ... IP control lit If it is not lit it means that something is wrong with the connection to the LAN or that the network at the connection destination is not working properly Check the LAN cable for defective contacts and check the wiring Is the power on If the unit s status display lamp is off or lights up orange it means that the unit s power is not on Has a valid IP address been set in the unit Is ...

Page 92: ... using the Easy IP Setup Software EasyIP Setup Tool Plus Software For Mac Using the OS X terminal execute ping c 10 IP address which has been set in the camera A reply returned from the unit signifies that there are no problems in operation If a reply is not received try following operation Reboot the unit and within 20 minutes change the IP address using the Easy IP Setup Software EasyIP Setup To...

Page 93: ...tion Dimensions W x H x D 165 1mm x 176 2mm x 176 1mm 6 5 inches x 6 94 inches x 6 93 inches Excluding protrusions ceiling mount bracket Mass Weight Approx 1 9 kg 4 19 lb Excluding ceiling mount bracket AC adaptor Indicates safety information Inrush current measured according to European standard EN55103 1 on initial switch on 4 5 A after a supply interruption of 5 s 16 A Input 100 V to 240 V AC 5...

Page 94: ... 27 L LAN connector 27 71 91 LAN indicator 71 Lens 71 Live screen 86 M Max Weight 93 N Network settings 11 80 82 Network Settings 79 O Operating temperature 67 Optional accessories 66 P PoE 11 24 27 68 90 93 PoE power supply 68 93 Power off 89 Power on 88 Power requirement 93 Power source 14 Power status indicator 71 protocol 93 R Remote control ID 71 S Specifications 93 Stand alone installation 2...

Page 95: ...95 MEMO ...

Page 96: ...Web Site https pro av panasonic net en Panasonic Connect Co Ltd 2022 ...

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Panasonic AW-HE20WP, Operating Instructions Manual

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