8/19/03
910-198E
Model 8500
Page 9-7
9.6
Repair and Technical Assistance
You may contact a Panametrics-NDT’ service representative by
phone or e-mail. Please have the following information available:
your company name, address, and telephone number; the model and
serial number of your unit; and a description of the problem or
request.
Phone within the U.S.: (800)225-8330
Phone outside the U.S.: (781)899-2719
Telefax: (781)899-1552 - Telex 6817337
E-mail: [email protected]
Outside the United States, please contact your local sales
representative or Panametrics-NDT office.
If you need to return equipment, you will be given an RA (Return
Authorization) number to attach to you packing slip. This number
allows prompt handling and tracking of your equipment during repair.
Additionally, if your unit requires repair or replacement parts that the
warranty does not cover, please also have your purchase order
number ready. Ship Magna-Mike 8500 units requiring service to:
Panametrics
223 Crescent Street
Waltham, MA 02453
USA
Attn: NDT Repair/RA#
Remember to use you RA Number.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
