T R O U B L E S H O O T I N G
S Y N C H R O N I Z A T I O N
272
13
CH
AP
T
E
R
8
Restart your computer and make sure
the desktop sync software is running.
9
If problems persist and you’re
synchronizing through a USB hub, try
connecting the sync cable to a different
USB port or directly to your computer’s
built-in USB port.
10
If you’re already synchronizing through a
built-in USB port on the front of your
computer, move the sync cable to a
USB on the back of your computer if
your computer has USB ports in both
places.
11
Uninstall the desktop software that
came with your smartphone, and then
insert the Windows Mobile Getting
Started CD, which came with your
smartphone, and repeat the installation
process (see Reinstalling the desktop
software).
12
For a Windows XP computer only,
delete the existing partnership between
your smartphone and your computer
and create a new one by doing the
following steps in turn:
•
Disconnect your smartphone and your
computer from the sync cable.
•
Right-click the gray
ActiveSync
icon in the taskbar in the lower-right
corner of your computer screen, and
then select
Open Microsoft
ActiveSync
.
•
Click
File
, and then click
Delete
Mobile Device
. When asked to
confirm, click
Yes
.
•
Connect your smartphone and your
computer to the sync cable.
•
When the Synchronization Setup
Wizard appears, follow the steps to
establish a sync relationship between
your smartphone and your computer.
13
If your organization uses a firewall or a
VPN connection, synchronizing with
ActiveSync may not work. For a
Windows XP computer only, go to
www.microsoft.com and search for the
following topics to help with specific
firewall setup situations:
•
ActiveSync USB Connection
Troubleshooting Guide
•
ActiveSync with Sygate Personal
Firewall
•
ActiveSync with TrendMicro PC-cillin
Internet Security
Summary of Contents for TREO750
Page 1: ...User Guide Your Palm Treo 750 Smartphone...
Page 4: ......
Page 126: ...In this chapter Using the Messaging application 119 Customizing the Messaging application 128...
Page 158: ...In this chapter Camera 152 Pictures Videos 157 Windows Media Player Mobile 161...
Page 178: ...In this chapter Contacts 171 Calendar 174 Tasks 180 Notes 183...
Page 292: ...T R O U B L E S H O O T I N G V O I C E Q U A L I T Y 284 13 C H A P T E R...
Page 294: ...W H E R E T O L E A R N M O R E 286...
Page 300: ...T E R M S 292...
Page 308: ...I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N 300...
Page 312: ...S P E C I F I C A T I O N S 304...
Page 350: ...I N D E X 342...