Palm TREO750, User Manual

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T R O U B L E S H O O T I N G
S Y N C H R O N I Z A T I O N 270
13
CH
AP
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5 Create a new partnership (see
Connecting to devices with Bluetooth®
wireless technology.
Synchronization
Synchronization enables you to back up the
information on your smartphone onto your
computer or your server. If you ever need
to perform a hard reset or otherwise erase
all your information on your smartphone,
you can synchronize your smartphone with
your computer to restore the info. To make
sure you always have an up-to-date backup
of your info, synchronize frequently.
You can synchronize email and other
information directly with Microsoft
Exchange Server 2003 with Service Pack 2
or Exchange Server 2007 using Microsoft
Exchange ActiveSync
®
, or you can
synchronize your smartphone with your
computer, using the desktop sync software
from the Windows Mobile Getting Started
CD that came with your smartphone.
Desktop sync software
This section covers issues with
synchronizing using the desktop sync
software that came with your smartphone.
If you have a Windows XP computer, the
desktop sync software is called
ActiveSync
®
desktop software. If you have
a Windows Vista computer, the desktop
sync software is called Windows Mobile
Device Center.
NOTE
See Exchange ActiveSync (wireless
synchronization) for help with direct
wireless synchronization with an Exchange
server.
The desktop sync software does not
respond to sync attempt
As you complete the following steps,
synchronize after each step. If the
DID YOU KNOW
?
You can go to the Windows
Mobile website for more information at
www.windowsmobile.com.
DID YOU KNOW
?
A common cause of sync
problems is the presence of protective
software, such as VPNs or firewalls, on your
computer or network.