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Packard Bell DOTMA-111G16i, Service Manual

The Packard Bell DOTMA-111G16i Service Manual is a comprehensive user guide for this high-performance laptop. Available for free download at manualshive.com, this manual provides detailed instructions and troubleshooting tips to ensure optimal performance and utilization. Experience hassle-free access to this essential resource for your Packard Bell DOTMA-111G16i.

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VIII

Table of Contents

Removing the VGA Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the LAN Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Hinge Wells  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Mainboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the RTC Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the Thermal Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

 LCD Module Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

LCD Module Disassembly Flowchart   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the Camera Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the LCD Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the LCD Brackets and FPC Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the Antennas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Reassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Replacing the Antennas   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Replacing the LCD Cable and Brackets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the LCD Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Replacing the Camera Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Replacing the LCD Bezel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Main Module Reassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the Thermal Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the RTC Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Replacing the Mainboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Replacing the Hinge Wells   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the LCD module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the LAN Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the VGA Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Speaker Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the LED Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Replacing the Bluetooth Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the Card Reader Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Button Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Removing the Hinge Covers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Reassembling External Modules   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the WLAN Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the 3G Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the Hard Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the Lower Covers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Troubleshooting 123

Common Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Power On Issue   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
No Display Issue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Random Loss of BIOS Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
LCD Failure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Built-In Keyboard Failure   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
TouchPad Failure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Internal Speaker Failure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Downloaded from LpManual.com Manuals

Summary of Contents for DOTMA-111G16i

Page 1: ...ell dot M A Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw Downloaded from LpManual com Manuals ...

Page 2: ...II Revision History Please refer to the table below for the updates made to this service guide Date Chapter Updates Downloaded from LpManual com Manuals ...

Page 3: ...s hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or con...

Page 4: ...f additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Downloaded from LpManual com Manuals ...

Page 5: ... this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide Fo...

Page 6: ...VI Downloaded from LpManual com Manuals ...

Page 7: ...e HDD BIOS Password Utilities 31 Machine Disassembly and Replacement 33 Disassembly Requirements 33 Related Information 33 General Information 34 Pre disassembly Instructions 34 Disassembly Process 34 External Module Disassembly Process 35 External Modules Disassembly Flowchart 35 Removing the Battery Pack 36 Removing the Hard Disk Drive Module 37 Removing the DIMM Module 40 Removing the WLAN Boar...

Page 8: ...he Thermal Module 91 Replacing the RTC Battery 94 Replacing the Mainboard 94 Replacing the Hinge Wells 97 Replacing the LCD module 97 Replacing the LAN Board 99 Replacing the VGA Board 100 Replacing the Speaker Module 102 Replacing the LED Board 104 Replacing the Bluetooth Module 105 Replacing the Card Reader Board 106 Replacing the Button Board 108 Replacing the Upper Cover 109 Removing the Hinge...

Page 9: ...w 140 Clearing Password Check and BIOS Recovery 141 Motherboard CMOS Discharge 141 BIOS Recovery by Crisis Disk 142 FRU Field Replaceable Unit List 145 Packard Bell dot M A Exploded Diagrams 146 Main Assembly 146 LCD Assembly 147 Packard Bell dot M A Series FRU List 148 Model Definition and Configuration 154 Packard Bell dot M A Series 154 Test Compatible Components 157 Windows XP Environment Test...

Page 10: ...X Table of Contents Downloaded from LpManual com Manuals ...

Page 11: ...um memory size up to 2GB SODIMM Display and graphics 11 6 HD WXGA high brightness typical 200 nit Acer CrystalBrite TFT LCD 1366 x 768 pixel resolution Storage subsystem 2 5 9 5 mm 160 GB or larger hard disk drive 4 in 1 Card Reader xD SD MMC MS with push push type Audio subsystem High definition audio support Two built in stereo speakers MS Sound compatible Built in digital microphone 1 analog mi...

Page 12: ...ery life or 57 7 W 5200 mAh 6 cell Li ion battery pack 8 hour battery life 30 W adapter with power cord Special keys and controls 86 87 91 key keyboard Touchpad pointing device with two buttons I O interface Multi in 1 card reader Three USB 2 0 ports External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Environment Temperature Op...

Page 13: ... 2 PCIE 3 LED Panel LVDS 1ch AMP Speaker ALC272 G1453L RTL8103EL HTREF 66MHz PS 2 Silego SLG84605TTR IDT ICS951462 Transformer X TAL 14 318MHz X TAL 25MHz X TAL 32 768KHz X TAL 32 768KHz X TAL 25MHz CHARGER ISL88731 ISL6237 ISL6264A UP6111AQDD SMDDR_VREF TPS51116 RT9025 RT9025 RT9025 Thermal Protection PWM Thermal Sensor G781 Port 0 Port 7 LED D B 3VSUS Int MIC 21mm 21mm Digital SIM CARD Port 5 3G...

Page 14: ...utput 4 Keyboard For entering data into your computer 5 TouchPad Touch sensitive pointing device which functions like a computer mouse 6 Battery Bluetooth 3G Wireless LAN communication indicator Indicates the status of Battery Bluetooth 3G Wireless LAN communication only for certain models 7 Click buttons left and right The left and right buttons function like the left and right mouse buttons 8 St...

Page 15: ...nables disables the Bluetooth function 2 3G Wireless LAN communication switch Enables disables the 3G Wireless LAN No Icon Item Description 1 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 2 DC in jack Connects to an AC adapter 3 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse No Icon Item Description No Icon Item Description 1 2 3 4 5 1 2 5 6 3 4 Downloaded from LpManual ...

Page 16: ...B 2 0 devices e g USB mouse 5 Kensington lock slot Connects to a Kensington compatible computer security lock 6 External display VGA port Connects to a display device e g external monitor projector No Icon Item Description 1 Battery bay Houses the computer s battery pack Note The battery shown is for reference only Your PC may have a different battery depending on the model purchased 2 Battery rel...

Page 17: ...ory compartment Houses the computer s main memory 7 Battery lock Locks the battery in position 8 3G SIM card slot Accepts a 3G SIM card for 3G connectivity only for certain models Icon Function Description Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of Wireless LAN communication 3G communication Indicates the status of 3G communication HDD Indicates ...

Page 18: ...fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then use finger on the To...

Page 19: ... Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respecti...

Page 20: ...r folder L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box U Open Ease of Access Center BREAK Display the System Properties dialog box TAB Cycle through programs on the taskbar CTRL F Search for computers if you are on a network Note Depending on your edition of Windows XP some...

Page 21: ...ommunication switch Enables disables the Bluetooth function Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 TouchPad toggle Turns the internal TouchPad on and off Fn F8 Speaker toggle Turns t...

Page 22: ...hen press the 5 key at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol See www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings Downloaded from LpManua...

Page 23: ...cification Chipset North Birdge RS690E Package 465 Pin FCBGA 21 x 21 mm Features Supports the mobile and desktop Athlon 64 Athlon 64 FX Athlon X2 AMD Sempron AMD Turion 64 processors including both AM2 and S1 socket CPUs Supports 200 400 600 800 and 1000MHz HyperTransport HT interface speeds Supports LDTSTP interface CPU throttling and stutter mode Supports ATI HyperMemory technology Supports Side...

Page 24: ...c Power 3V 1 2V 3V_S5 1 2V_S5 1 8V VCC_SB TDP 4W Item Specification Memory size Up to 2GB DIMM socket number 1 Supports memory size per socket 2GB Supports maximum memory size 2GB Supports DIMM type DDR2 Supports DIMM Speed 667MHz Item Specification Vendor Model Name Hitachi HTS543216L9 SA00 Hitachi HTS545016B9 A300 Hitachi HTS545025B9 A300 Seagate ST9160310AS Seagate ST9160315AS Capacity GB 160 1...

Page 25: ...max 850 850 363 952 typical 363 952 typical DC Power Requirements Voltage tolerance 5V 5 5V 5 5V 5 5V 5 Item Specification BIOS vendor Phoenix BIOS BIOS Version V0 2105 BIOS ROM type Flash Item Specifications Vendor model name AUO B11 6XW02 CMO N116B6 L02 LG LP116WH1 TLA1 Samsung LTN116AT01 A01 Screen Diagonal mm 11 6 11 6 11 6 11 6 Active Area mm 256 125 x 144 256 125 x 144 256 13 x 144 256 125 x...

Page 26: ...ternet operation Full Bluetooth data rate USB 2 0 full speed compliant interface F W upgrade via Flash download Very low power consumption Support AFH Adaptive Frequency Hopping Support BCM WLAN co existence Item Specification Audio Controller Realtek ALC272 Azalia Codec and Amplifier G1454 Features HD Audio SNR 85 High performance DACs with 95dB SNR A Weighting ADCs with 85dB SNR A Weighting Inte...

Page 27: ...x 3 84 0 25 H mm 65X 7 9X 3 8 0 2mm Sensor type CMOS CMOS CMOS Pixel resolution 640 x 480 640 x 480 640 x 480 Pixel size TBD TBD 3 6um x 3 6um Image size TBD TBD 2 36mm H x 1 76mm V Item Specification Specification Specification Specification Type Atheros HB63 Atheros HB95 Atheros XB63 Broadcom 4312H 802 11g Radio Technology IEEE 802 11g standard compliant Operating Frequency 2412 2484MHz ISM band...

Page 28: ...ter Output Power 18dBm typically Item Specification 3 Cell 6 Cell Vendor model name Sanyo UM 2009A AW Sony UM 2009A AW Panasonic UM 2009A AW Simplo UM 2009A AW Sanyo UM 2009B 2 2 2 6 Sony UM 2009B 2 2 2 6 Panasonic UM 2009B Simplo UM 2009B Battery Type Li ion Li ion Pack capacity 2200 mAh 4400 5200 mAh Number of battery cell 3 6 Package configuration 3S1P 3S2P Item Specification Specification Spec...

Page 29: ...ut entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Power Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press ...

Page 30: ...t tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE PhoenixBIOS Setup Utility F1 Esc Help Exit Selec...

Page 31: ...mal POST messages while booting decreasing the time needed to boot the system Option Enabled or Disabled Network Boot Enables disables the system boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard di...

Page 32: ...rd is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set HDD0 Password Enter HDD password Password on Boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the Supervisor password for changes...

Page 33: ...sired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter 3 Press Enter twi...

Page 34: ... press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen displays the foll...

Page 35: ...m Specific Help Keys used to view or configure devices Up and Down arrows select a device F6 and F5 moves the device up or down F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE0 Hitachi HTS543216L9A300 2 CD DVD 3 PCI LAN Realtek Boot Agent 4 USB HDD 5 USB FDD 6 USB KEY 7 USB CD DVD 8 F5 F6 Main Boot Exit Secu...

Page 36: ...P item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes Exit Discardi...

Page 37: ...you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because th...

Page 38: ...T 32 partitions only 4 Execute the BIOS BAT batch file to update BIOS The flash process begins as shown PhoenixBIOS Setup Utility Item Specific Help Keys used to view or configure devices Up and Down arrows select a device F6 and F5 moves the device up or down F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE0...

Page 39: ...er is not plugged in the following message appears Plug in the AC adapter and rerun the Phlash utility if the above message appears 6 If the AC adapter is connected the following screen appears 7 Flash is complete when the message Flash programming complete displays Downloaded from LpManual com Manuals ...

Page 40: ... Double click the WinFlash executable WinPhlash2 0 3 4 to run the program 2 In the Specify New BIOS file field enter the BIOS ROM file name and path IMPORTANT Be sure the AC power is plugged in If not the following error message displays 3 Click OK to begin the update A progress screen displays 4 When the process is complete the system will reboot automatically Downloaded from LpManual com Manuals...

Page 41: ...erform the following steps 1 On a different machine run the HDD_PW EXE file along with the error code generated For example hdd_pw 15494 0 2 Select an option to generate upper case or lower case ASCII code for unlocking the HDD 3 Two strings are generated as output Select and note down either one of the strings 4 Reboot the machine with the locked HDD and then use either one of the strings as the ...

Page 42: ...rm the following steps 1 On a different machine run the BIOS_PW EXE file along with the error code generated For example bios_pw 14452 0 2 Four ASCII strings are generated as output Select and note down any one of the strings 3 Reboot the machine with the locked BIOS and then use either any of the strings as the BIOS user password Downloaded from LpManual com Manuals ...

Page 43: ...eezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Related Information The product previews seen in the disassembly procedures may not represent the final product color or configuration IMPORTANT Cable paths and positioning may not represent the actual ...

Page 44: ...n unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the Mainboard you must first remove the Keyboard and LCD Module then disassemble the inside assembly frame in that order Main Screw Li...

Page 45: ...bly Flowchart Screw List Step Screw Quantity Part No HDD Carrier M3 0 5 3 5I 4 86 TDY07 003 WLAN Board M2 3 1 86 S0207 001 HDD Module M2 3 2 86 S0207 001 3g Card M2 3 2 86 S0207 001 Disconnect power and signal cables from system Remove Battery Turn off system and peripherals power Remove DIMM Remove HDD Remove Lower Covers Remove WLAN Board Remove 3g Board Downloaded from LpManual com Manuals ...

Page 46: ...rn the computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 1 2 Downloaded from LpManual com Manuals ...

Page 47: ...r 3 37 Removing the Hard Disk Drive Module 1 See Removing the Battery Pack on page 36 2 Loosen the three captive screws in the HDD Cover 3 Lift the HDD cover up to remove Downloaded from LpManual com Manuals ...

Page 48: ...single screw securing the HDD Module in place 5 Slide the HDD in the direction of the arrow to disconnect the HDD from the interface connector Step Size Quantity Screw Type HDD Module M2 3 2 Downloaded from LpManual com Manuals ...

Page 49: ...mage to device avoid pressing down on it or placing heavy objects on top of it 7 Remove the four screws two each side securing the hard disk to the carrier 8 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 0 5 3 5I 4 Downloaded from LpManual com Manuals ...

Page 50: ... Chapter 3 Removing the DIMM Module 1 See Removing the Battery Pack on page 36 2 Loosen the two captive screws in the Memory Cover 3 Lift the Memory cover up to remove Downloaded from LpManual com Manuals ...

Page 51: ...Chapter 3 41 4 Push out the release latches on both sides of the DIMM socket to release the DIMM module 5 Remove the DIMM module Downloaded from LpManual com Manuals ...

Page 52: ...he WLAN Board 1 See Removing the Battery Pack on page 36 2 Loosen the two captive screws in the 3G Cover 3 Lift the 3G cover up to remove NOTE The 3g card is also located under this cover Downloaded from LpManual com Manuals ...

Page 53: ... the WLAN Board NOTE Cable placement is White to the MAIN terminal right and Black to the AUX terminal left 5 Remove the single screw securing the WLAN Board in place Step Size Quantity Screw Type WLAN Board M2 3 1 Downloaded from LpManual com Manuals ...

Page 54: ...44 Chapter 3 6 Remove the WLAN Board from the Mainboard Downloaded from LpManual com Manuals ...

Page 55: ...he 3g Board 1 See Removing the Battery Pack on page 36 2 Loosen the two captive screws in the 3G Cover 3 Lift the 3G cover up to remove NOTE The WLAN card is also located under this cover Downloaded from LpManual com Manuals ...

Page 56: ...E Cable placement is Yellow to the MAIN terminal right and Blue to the AUX terminal left 5 Remove the two screws securing the 3g Board in place 6 Remove the 3g Board from the Mainboard Step Size Quantity Screw Type 3g Board M2 3 2 Downloaded from LpManual com Manuals ...

Page 57: ...r M2 6 7 86 S6507 001 M2 4 12 86 W0107 003 Hinge Cover M2 10 2 Button Board M2 3 2 86 S0207 001 I O Board M2 3 2 86 S0207 001 VGA Board M2 3 1 86 S0207 001 LCD Module M2 3 2 86 S0207 001 LED Board M2 3 2 86 S0207 001 Speaker Module M2 3 3 86 S0207 001 Mainboard M2 3 3 86 S0207 001 Thermal Module M2 3 5 86 S0207 001 Remove External Modules before proceeding Remove Mainboard Remove LCD Module Remove...

Page 58: ...ssing down with a suitable plastic tool IMPORTANT The use of metal tools may damage the outer casing Use plastic tools where available 4 Lift the Keyboard away from the Upper Cover as shown IMPORTANT Do not remove the Keyboard from the Upper Cover the Keyboard FFC is still attached 5 Turn the Keyboard over and open Keyboard FFC securing latch as shown Downloaded from LpManual com Manuals ...

Page 59: ...Chapter 3 49 6 Disconnect the FFC and remove the Keyboard Downloaded from LpManual com Manuals ...

Page 60: ... 1 See Removing the Battery Pack on page 36 2 Remove the two screws securing the hinge covers 3 Pull the Hinge Covers away from the Upper Cover as shown Step Size Quantity Screw Type Hinge Cover M2 10 2 Downloaded from LpManual com Manuals ...

Page 61: ...50 2 Remove the 11 screws securing the Upper Cover to the Lower Cover 3 Turn the computer over and disconnect the following cable from the Mainboard Step Size Quantity Screw Type Upper Cover Red callouts M2 6 7 Upper Cover Cyan callouts M2 4 4 Downloaded from LpManual com Manuals ...

Page 62: ...3 Release the locking latch and disconnect the FFC as shown 4 Remove the eight securing screws from the Upper Cover Step Size Quantity Screw Type Upper Cover red callout M2 4 8 Downloaded from LpManual com Manuals ...

Page 63: ...pper and Lower Covers as shown 6 Working along the front and to the right pry apart the covers as shown 7 Lift the upper cover up and rotate it leftwards along the left hinge until the hinge is cleared then lift the cover away Downloaded from LpManual com Manuals ...

Page 64: ...Pad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 51 2 Open the locking latches and disconnect the two FFCs from the Button Board as shown 3 Remove the two screws securing the button board to the Upper Cover Step Size Quantity Screw Type TouchPad M2 3 2 Downloaded from LpManual com Manuals ...

Page 65: ...the Button Board out from under the securing tabs in the Upper Cover as shown 5 Open the FFC locking latch and disconnect the FFC from the TouchPad connector 6 Pull the Mainboard FFC through the cover as shown IMPORTANT Ensure that the FFC pull tab is not torn off during removal Downloaded from LpManual com Manuals ...

Page 66: ...ving the Upper Cover on page 51 2 Open the locking latch and disconnect the FFC from the LED Board 3 Remove the two screws securing the LED Board to the Lower Cover Step Size Quantity Screw Type LED Board M2 3 2 Downloaded from LpManual com Manuals ...

Page 67: ...Chapter 3 57 4 Lift the LED Board from the Lower Cover Downloaded from LpManual com Manuals ...

Page 68: ...he Bluetooth Module 1 See Removing the Upper Cover on page 51 2 Disconnect the cable from the Bluetooth Module 3 Lift the Bluetooth Module left side first to remove it from the Lower Cover Downloaded from LpManual com Manuals ...

Page 69: ... Upper Cover on page 51 2 Open the locking latch and disconnect the FFC from the Card Reader Board 3 Remove the two screws securing the Card Reader Board to the Lower Cover Step Size Quantity Screw Type Card Reader Board M2 3 2 Downloaded from LpManual com Manuals ...

Page 70: ...60 Chapter 3 4 Tilt the board up as indicated and remove the board from the Lower Cover left side first to release the I O ports Downloaded from LpManual com Manuals ...

Page 71: ...ard on page 56 2 See Removing the Card Reader Board on page 59 3 Disconnect the Speaker cable from the Mainboard 4 Remove the three screws securing the Speakers to the Lower Cover Step Size Quantity Screw Type Speaker Module M2 3 3 Downloaded from LpManual com Manuals ...

Page 72: ... 5 Lift the right and left side speakers out from the Lower Cover as shown 6 Remove the Speaker cables from the cable channels Ensure that the cable is free from all cable clips Downloaded from LpManual com Manuals ...

Page 73: ...ngle screw securing the VGA Board to the Lower Cover 3 Lift the VGA Board left side first and turn it over to expose the VGA cable IMPORTANT Do not remove the board from the Lower Cover the VGA cable is still attached Step Size Quantity Screw Type VGA Board M2 3 1 Downloaded from LpManual com Manuals ...

Page 74: ...64 Chapter 3 4 Flip the VGA board over disconnect the cable from the VGA Board and remove the board from the Lower Cover Downloaded from LpManual com Manuals ...

Page 75: ...1 2 Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard 3 Open the FFC locking latch and disconnect the LAN Board cable from the Mainboard 4 Remove the LAN Board from the Lower Cover as shown Downloaded from LpManual com Manuals ...

Page 76: ...own NOTE The FFC Cable connector to the LAN board does not have a locking latch NOTE Reconnect the FFC cable to the mainboard if not immediately replacing the LAN board to prevent misplacing the FFC The LAN board replacement kit does not contain a spare FFC Downloaded from LpManual com Manuals ...

Page 77: ...on page 65 3 See Removing the Card Reader Board on page 59 4 Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard 5 Remove the Antenna cables from the cable channel on the Lower Cover as shown all the way to the hinge well Downloaded from LpManual com Manuals ...

Page 78: ...the LCD Module to the computer IMPORTANT Ensure that the LCD cables are free from all cable clips before removing the LCD Module 7 Using both hands lift the LCD Module away from the Lower Cover Step Size Quantity Screw Type LCD Module M2 3 2 Downloaded from LpManual com Manuals ...

Page 79: ...Chapter 3 69 Removing the Hinge Wells 1 See Removing the LCD Module on page 67 2 Slide the two hinge wells out of the Lower Cover as indicated Downloaded from LpManual com Manuals ...

Page 80: ... Cover on page 51 2 Open the locking latch and disconnect the LED Board FFC from the Mainboard 3 Disconnect the Bluetooth cable from the Mainboard 4 Open the locking latch and disconnect the Card Reader FFC from the Mainboard Downloaded from LpManual com Manuals ...

Page 81: ...ainboard right side first to release the I O ports and separate the board from the Lower Cover 7 Reach through the HDD bay opening and unplug the VGA cable from the main board 8 Turn the Mainboard over to expose the VGA cable connector Disconnect the VGA cable as shown 9 Lift the mainboard away from the assembly Step Size Quantity Screw Type Mainboard M2 3 3 Downloaded from LpManual com Manuals ...

Page 82: ...er 3 Removing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries 1 See Removing the Mainboard on page 70 2 Disconnect the RTC Battery as shown Downloaded from LpManual com Manuals ...

Page 83: ...inboard on page 70 2 Remove the adhesive and disconnect the fan power cable from the Mainboard 3 Remove the five screws securing the Thermal Module to the Mainboard Step Size Quantity Screw Type Thermal Module M2 3 5 1 3 2 4 5 Downloaded from LpManual com Manuals ...

Page 84: ...74 Chapter 3 4 Using both hands lift the Thermal Module clear of the Mainboard Downloaded from LpManual com Manuals ...

Page 85: ...e CPU 1 See Removing the Thermal Module on page 73 2 Using a flat blade screw driver rotate the CPU screw 90 clockwise to release the CPU from the socket 3 Lift the CPU clear of the socket Downloaded from LpManual com Manuals ...

Page 86: ...configuration The following procedure outlines the steps to disassemble the LCD Module on models with 3G functionality Models that do not support 3G do not require the removal of the yellow and blue Antenna cables detailed below LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No LCD Bezel M2 5 6 86 TG607 004 LCD Panel M2 2 2 TBD LCD Brackets M2 3 4 86 S0207 001 Remove LCD Pane...

Page 87: ...way from the panel Continue moving along the top prying the bezel away from the LCD Module If necessary use a plastic pry to release the corners of the bezel 3 Work down the sides as shown then pry apart the bottom edge to remove the bezel 4 Lift up the bezel and remove it from the LCD Module Downloaded from LpManual com Manuals ...

Page 88: ...ter 3 Removing the Camera Board 1 See Removing the LCD Bezel on page 77 2 Disconnect the cable from the Camera Board as shown 3 Remove the Camera Board from the LCD Module Downloaded from LpManual com Manuals ...

Page 89: ...e Camera Board on page 78 2 Lift the Microphone Module upward to detach the adhesive holding it in place 3 Remove the four screws securing the LCD Panel to the LCD Module Step Size Quantity Screw Type LCD Panel M2 2 4 Downloaded from LpManual com Manuals ...

Page 90: ...80 Chapter 3 4 Lift the LCD Panel out of the LCD Module front edge first Downloaded from LpManual com Manuals ...

Page 91: ... Cable 1 See Removing the LCD Panel on page 79 2 Remove the four securing screws two each side from the LCD Brackets 3 Turn the LCD panel over on a clean surface Step Size Quantity Screw Type LCD Brackets M2 3 4 Downloaded from LpManual com Manuals ...

Page 92: ...the cable to the LCD Panel 5 Carefully lift the adhesive tape securing the cable connector to the LCD Panel 6 Hold the adhesive tape clear of the LCD Panel and disconnect the LCD cable as shown 7 Remove the cable from the LCD Panel Downloaded from LpManual com Manuals ...

Page 93: ... the LCD Module IMPORTANT A strong adhesive is used to secure the Antenna pad in place Take care not to bend the pad during removal 3 Remove the cable from the cable channel Ensure that the cable is free from all cable clips 4 Carefully pry up the left Antenna pad as shown and remove the pad from the LCD Module Downloaded from LpManual com Manuals ...

Page 94: ...ong adhesive is used to secure the Antenna pad in place Take care not to bend the pad during removal 5 Remove the cable from the cable channel Ensure that the cable is free from all cable clips Downloaded from LpManual com Manuals ...

Page 95: ...e adhesive in place IMPORTANT be sure the cables pass behind the shielding material as shown 2 Run the left side cable down the side and along the lower edge of the LCD Module using all the available cable clips 3 Run the right side cable down the side of the LCD Module using all the available cable clips Be sure the cables pass behind the shielding material as shown Downloaded from LpManual com M...

Page 96: ...The LCD Module appears as shown when the Antennas are replaced correctly Ensure that the Antennas run through the hinge well as shown to avoid trapping when the LCD Panel is replaced Downloaded from LpManual com Manuals ...

Page 97: ...shown 2 Secure the connector by replacing the adhesive strip as shown Press down to secure the adhesive 3 Run the LCD cable along the panel as shown Press down to secure the adhesive 4 replace the four screws two each side securing the LCD Brackets to the LCD Panel Downloaded from LpManual com Manuals ...

Page 98: ... Lower the Panel in to the LCD Module ensuring the LCD cables are not trapped between the panel and the casing 2 Ensure the cables and Antennas pass through the hinge wells as shown 3 Press down to secure the adhesive holding the Microphone in place Downloaded from LpManual com Manuals ...

Page 99: ... securing screws 1 Align the locating slots on the Camera Module with the locating pins on the LCD Module 2 Place the Camera Module in the LCD Module and press down to secure it in place 3 Connect the Camera cable as shown Downloaded from LpManual com Manuals ...

Page 100: ...l bottom edge first as shown Ensure that the cables are not trapped between the bezel and LCD Module and pass through the hinge wells 2 Press down around the edges of the bezel until there are no gaps between the covers Downloaded from LpManual com Manuals ...

Page 101: ...cribed in Replacing the Thermal Module on page 91 2 Using a flat blade screw driver rotate the CPU screw 90 counterclockwise to lock the CPU into the socket Replacing the Thermal Module IMPORTANT Ensure all heat pads are in place before replacing the Thermal Module The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease or pad adhesive from the CPU and the...

Page 102: ... 2 Place the pads as shown 3 Place the Thermal Module onto the Mainboard and insert the screws in order from 1 to 5 Step Size Quantity Screw Type Thermal Module M2 3 5 1 3 2 4 5 Downloaded from LpManual com Manuals ...

Page 103: ...Chapter 3 93 4 Connect the fan power cable to the Mainboard and replace the adhesive Downloaded from LpManual com Manuals ...

Page 104: ...es 1 See Removing the Mainboard on page 70 2 Disconnect the RTC Battery as shown Replacing the Mainboard 1 Turn the assembly and Mainboard onto its side and connect the mainboard to the VGA cable as shown 2 Insert the main board into the lower cover port edge first Downloaded from LpManual com Manuals ...

Page 105: ... three screws to secure the Mainboard to the Lower Cover as indicated 4 Connect the Card Reader FFC to the Mainboard and close the locking latch Step Size Quantity Screw Type Mainboard M2 3 3 Downloaded from LpManual com Manuals ...

Page 106: ...96 Chapter 3 5 Connect the Bluetooth cable to the Mainboard 6 Connect the LED Board FFC to the Mainboard and close the locking latch Downloaded from LpManual com Manuals ...

Page 107: ...ver as indicated Replacing the LCD module 1 Using both hands lift the LCD Module away from the Lower Cover 2 Remove the two screws on the rear of the Lower Cover securing the LCD Module to the computer Step Size Quantity Screw Type LCD Module M2 3 2 Downloaded from LpManual com Manuals ...

Page 108: ...oving the LCD Module 3 Insert the Antenna cables into the cable channel on the Lower Cover as shown NOTE If replacing the LAN card skip the next step 4 Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in place Downloaded from LpManual com Manuals ...

Page 109: ...tor shown NOTE The FFC Cable connector to the LAN board does not have a locking latch 2 If the LVDS cable is still connected lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard 3 Insert the LAN Board into the Lower Cover as shown Downloaded from LpManual com Manuals ...

Page 110: ... and close the FFC locking latch 5 Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in place Replacing the VGA Board 1 Connect the cable from the VGA Board and flip the board over Downloaded from LpManual com Manuals ...

Page 111: ... 2 Insert the CRT Board left side first into the Lower Cover 3 Replace the single screw to secure the VGA Board to the Lower Cover Step Size Quantity Screw Type CRT Board M2 3 1 Downloaded from LpManual com Manuals ...

Page 112: ...e Speaker Module 1 Insert the Speaker cable into the cable channel Ensure that the cable passes through all cable clips 2 Place the right and left side speakers into the Lower Cover as shown Downloaded from LpManual com Manuals ...

Page 113: ... 3 103 3 Replace the three screws to secure the Speakers to the Lower Cover 4 Connect the Speaker cable to the Mainboard Step Size Quantity Screw Type Speaker Module M2 3 3 Downloaded from LpManual com Manuals ...

Page 114: ...eplacing the LED Board 1 Place the LED Board into the Lower Cover 2 Replace the two screws to secure the LED Board to the Lower Cover Step Size Quantity Screw Type LED Board M2 5 1 Downloaded from LpManual com Manuals ...

Page 115: ...nd close the locking latch 4 Connect the LED Board FFC to the Mainboard and close the locking latch Replacing the Bluetooth Module 1 Insert the Bluetooth Module right side first into Lower Cover so that it is held by the tab Downloaded from LpManual com Manuals ...

Page 116: ...ive strip to attach the cable to the Lower Cover 4 Connect the Bluetooth cable to the Mainboard Replacing the Card Reader Board 1 Place the board into the Lower Cover right side first so the I O ports align with the openings in the lower cover Downloaded from LpManual com Manuals ...

Page 117: ...d Reader Board to the Lower Cover 3 Connect the FFC to the Mainboard and close the locking latch 4 Connect the FFC to the Card Reader Board and close the locking latch Step Size Quantity Screw Type Card Reader Board M2 3 1 Downloaded from LpManual com Manuals ...

Page 118: ...er Cover To replace the TouchPad Board replace the entire Upper Cover 1 Push the FFC through the cover as shown 2 Connect the FFC to the TouchPad connector and close the FFC locking latch 3 Slide the button board under the securing tabs in the Upper Cover as shown Downloaded from LpManual com Manuals ...

Page 119: ...ng the Upper Cover 1 Place the Upper Cover into the Lower Cover left corner first Hook the hinge cover part of the upper cover around the left hinge making sure the LVDS cable passes through the opening in the upper cover then rotate the cover until it is aligned with the lower cover Step Size Quantity Screw Type TouchPad Bracket M2 3 3 1 2 Downloaded from LpManual com Manuals ...

Page 120: ... press the edges of the cover in place to connect it to the lower cover 3 Replace the eight securing screws to the Upper Cover Step Size Quantity Screw Type Upper Cover red callout M2 4 8 Downloaded from LpManual com Manuals ...

Page 121: ...Chapter 3 111 4 Connect the following cable to the Mainboard 5 Connect the FFC and close the locking latch as shown Downloaded from LpManual com Manuals ...

Page 122: ...rews securing the Upper Cover to the Lower Cover Removing the Hinge Covers 1 Connect the Hinge Covers to the Upper Cover as shown Step Size Quantity Screw Type Upper Cover Red callouts M2 6 7 Upper Cover Cyan callouts M2 4 4 Downloaded from LpManual com Manuals ...

Page 123: ...s Replacing the Keyboard 1 Turn the computer rightside up and open the lid to the full extent 2 Holding the keyboard on edge insert the Keyboard FFC and secure the latch as shown Step Size Quantity Screw Type Hinge Cover M2 10 2 Downloaded from LpManual com Manuals ...

Page 124: ...g care to align the mounting tabs 4 Press the keyboard into place in the four indicated points An audible click indicates the keyboard is in place Reassembling External Modules Replacing the WLAN Board 1 Insert the WLAN Board into the Mainboard Downloaded from LpManual com Manuals ...

Page 125: ...re the WLAN Board in place 3 Connect the Antenna cables to the WLAN Board NOTE Cable placement is Black to the MAIN terminal right and White to the AUX terminal left Step Size Quantity Screw Type WLAN Board M2 3 1 Downloaded from LpManual com Manuals ...

Page 126: ...er 3 Replacing the 3G Module 1 Insert the 3g Board into the Mainboard 2 Replace the two screws to secure the WLAN Board in place Step Size Quantity Screw Type 3g Board M2 3 2 Downloaded from LpManual com Manuals ...

Page 127: ... MAIN terminal right and Blue to the AUX terminal left Replacing the DIMM Module 1 Insert the DIMM module at an angle then push down into place until the latches on the sides click into place Replacing the Hard Disk Drive Module 1 Attach the HDD to the carrier Downloaded from LpManual com Manuals ...

Page 128: ... disk drive module into the bay NOTE To prevent damage to the device avoid pressing down on it or placing heavy objects on top of it 4 Slide the HDD in the direction of the arrow to connect the HDD to the interface connector Step Size Quantity Screw Type HDD Carrier M3 3 4 Downloaded from LpManual com Manuals ...

Page 129: ...5 Replace the single screw to secure the HDD Module in place Replacing the Lower Covers 1 Insert the HDD cover into the Lower Cover Step Size Quantity Screw Type HDD Module M2 3 1 Downloaded from LpManual com Manuals ...

Page 130: ... Chapter 3 2 Insert the Memory cover into the Lower Cover 3 Insert the 3G cover into the Lower Cover 4 Tighten the seven captive screws in the HDD Memory and 3G Covers Downloaded from LpManual com Manuals ...

Page 131: ...de the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide the battery pack into the main unit 2 4 Slide the battery lock unlock latch to the lock position 1 2 Downloaded from LpManual com Manuals ...

Page 132: ...122 Chapter 3 Downloaded from LpManual com Manuals ...

Page 133: ...re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 161 Symptoms Verified Go To Power On Issue Page 124 No Display Issue Page 125 LCD Failure Page 127 Internal Keyboard Failure Page 128 TouchPad Failure ...

Page 134: ...n the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 5 Remove any recently installed software 6 If the Issue is still not resolved see Online Support Information on page 161 Start Check AC Battery Power on Swa...

Page 135: ...stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 127 5 Disconnect power and all ...

Page 136: ... in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine ...

Page 137: ...ime to correct the problem Do not replace non defective FRUs Start Check LCD module Swap LCD cable LCD panel OK NG Check MB LCD connector and cable OK Reassemble Re plug LCD cable OK NG Swap M B Start Check LCD module Swap LCD cable LCD panel OK NG Check MB LCD connector and cable OK Reassemble Re plug LCD cable OK NG Swap M B Downloaded from LpManual com Manuals ...

Page 138: ... fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Keyboard properly connected No Disconnect and reconnect Keyboard functioning No Replace Keyboard Replace mainboard Downloaded from LpManual com Manuals ...

Page 139: ... replace non defective FRUs Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B Downloaded from LpManual com Manuals ...

Page 140: ...t all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right cl...

Page 141: ...blem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume...

Page 142: ...oller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS...

Page 143: ...eel fail perform the following general steps to correct the problem Do not replace non defective FRUs 1 Check whether the drive is OK 2 Verify that the Test Fixture is ok 3 Swap the mainboard and retest Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B OK Swap USB B and USB cable OK NG Swap M B Start Check USB B to M B cable Re assemble the USB B cable to M B OK N...

Page 144: ...t is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 124 1 Power off the computer 2 Visually check them for damage If any probl...

Page 145: ...hecksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 512 KB base RAM 2Ch 1 3 4 1 RAM failure on a...

Page 146: ...tialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initiali...

Page 147: ... interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initializ...

Page 148: ...ng optional C7h Initialize notebook docking late C8h Force check optional C9h Extended checksum optional D2h Unknown interrupt Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize M...

Page 149: ...tem Description Item Description CN1 LVDS connector CN6 Speaker connector CN2 LAN connector CN7 I O Board Connector CN3 Keyboard connector CN8 LED board connector CN4 Touchpad connector CN9 Bluetooth connector Chapter 5 Downloaded from LpManual com Manuals ...

Page 150: ... FAN CN17 DDR Connector CN11 CRT B Connector PJ1 Battery connector CN12 RTC Battery Connector PJ2 DC in CN13 SATA Connector JSIM1 SIM card connector CN14 USB U10 RS690E CN15 WL Connector U15 GDDR CN16 3G Connector U14 CPU Socket Downloaded from LpManual com Manuals ...

Page 151: ...spire one Aspire one provides one Hardware Open Gap on the main board for clearing the CMOS and one Hotkey for enabling BIOS Recovery Motherboard CMOS Discharge Discharging the CMOS clears all user settings 1 Decompose the notebook and take out the Mainboard 2 Locate the RTC Battery and Jumpers 3 Disconnect the RTC battery Downloaded from LpManual com Manuals ...

Page 152: ...ry present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery by USB Flash Crisis Disk Before doing this a Crisis Diskette should be prepared ready in hand The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Plug in a blank USB disk 2 Laun...

Page 153: ...button then plug in AC power The Power button flashes orange once 3 Press Power button to initiate system CRISIS mode When CRISIS is complete the system auto restarts with a workable BIOS 4 Update the latest version BIOS for this machine by regular BIOS flashing process Downloaded from LpManual com Manuals ...

Page 154: ...144 Chapter 5 Downloaded from LpManual com Manuals ...

Page 155: ...art number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defe...

Page 156: ...inge Cover N A 2 Right Hinge Cover N A 3 Keyboard N A 4 Upper Cover N A 5 Mainboard N A 6 LED Board N A 7 Lower Cover N A 8 HDD Door N A 9 Memory Door N A 10 VGA Card N A 11 Hinge Well N A 12 I O Board N A 13 HDD N A 14 MiniPCI Door N A 3 5 6 7 9 10 14 4 1 13 11 2 12 8 Downloaded from LpManual com Manuals ...

Page 157: ...apter 6 147 LCD Assembly Item Description Part Number 1 LCD Bezel N A 2 LCD Bracket_L N A 3 LCD Panel N A 4 Camera N A 5 LCD Cover N A 6 LCD Bracket_R N A 1 2 3 4 5 6 Downloaded from LpManual com Manuals ...

Page 158: ...T LI UM09B7C 3S2P 5 2A BLACK S P BT 00607 075 ZA8 BATT LI UM09B44 3S2P 5 1A B S P N A BOARD ZK6 BLUETOOTH MODULE T60H928 33 S P BT 21100 006 Z01 BLUETOOTH ASSY FOX T60H928 11 S P BT 21100 005 ZA8 W L MINICARD 802 11BGN S P N A ZG8 WIRELESS HALF PCIE T77H032 02 S P NI 23600 048 ZA8 WLAN 802 11B G BROADCOM S P N A ZA8 LED B W 3G BT FOR ZA8 S P N A ZA8 LED B W BT WO 3G S P N A ZA8 LED B WO 3G BT FOR ...

Page 159: ... KAF2166 S P 27 TATV7 001 ZA8 CABLE BLUETOOTH 3 3V 5 8P 1A S P N A ZA8 CABLE CARDREAD 41MM 28P 1A 5V S P N A ZA8 CABLE FFC LED 35MM 12P 1A 5V S P N A ZA8 CABLE FFC LAN 48MM 12P 1A 5V S P N A ZA8 CABLE LCD 11 6 30 40 5 4P 1A 3V SP N A CATEGORY QUANTA DESCRIPTION ACER PN Downloaded from LpManual com Manuals ...

Page 160: ...ZA8 BASE CASE 3G WIFI BT RED S P N A ZA8 BASE CASE WIFI BT RED ASSY S P N A ZA8 HDD DOOR ASSY S P N A ZA8 RAM DOOR ASSY S P N A ZA8 3G DOOR ASSY S P N A ZA9 LCD COVER WIFI PB RED S P N A ZA9 LCD COVER 3G WIFI PB BK S P N A ZA8 LCD COVER WIFI GW BK ASSY S P N A ZA5 LCD BEZEL ASSY BK S P 60 BA307 006 ZA6 LCD BEZEL ASSY BK S P 60 BA307 008 ZA5 HINGE L FBZA5001 REV3A S P 33 WDP07 00 1 CATEGORY QUANTA ...

Page 161: ...A70421 S P KH 16007 024 ZK2 HDD 160G ST9160310AS 9EV132 188 S P KH 16001 034 Z06 HDD 160G MK1655GSX EUL S P KH 16004 006 SA1 HDD 160G WD1600BEVT 22ZCT0 S P KH 16008 022 Z06 HDD 250G ST9250315AS 9HH132 188 S P KH 25001 016 Z06 HDD 250G MK2555GSX EUL S P KH 25004 003 ZA8 HDD BKT ZA8 FAZA8003 REV3A S P N A KEYBOARD CATEGORY QUANTA DESCRIPTION ACER PN Downloaded from LpManual com Manuals ...

Page 162: ... 021 ZA5 K B SWISS BLACK S P KB I110G 022 ZA5 K B THAI BLACK S P KB I110G 023 ZA5 K B TURKISH BLACK S P KB I110G 024 ZA5 K B UK BLACK S P KB I110G 025 ZA5 K B TAIWAN BLACK S P KB I110G 006 ZA5 K B UI BLACK S P KB I110G 026 ZA5 K B HEBREW BLACK S P KB I110G 027 ZA5 K B FRA EN CAN BLACK S P KB I110G 028 ZA5 K B CZ SLOVAK BLACK S P KB I110G 005 ZA5 K B ARAB FR BLACK S P KB I110G 008 ZA5 K B SLOVAK BL...

Page 163: ...2GB DDR2 M470T5663EH3 CE6 S P KN 2GB0B 01 1 THERMAL ZA8 THERMAL MODULE S P N A SPEAKER ZA8 SPEAKER MODULE W L R FG QT183 S P N A MISCELLANEOUS ZA8 FRONT LENS RUBBER S P N A ZA8 TOP RUBBER S P N A ZA8 FUNCTION LENS SPONGE S P N A Category Description Acer P N SCREW SCREW M2 0 3 0 I IRON 86 S0207 001 SCREW SCREW 2 0 4 0 86 W0107 003 SCREW SCREW M2 0 6 0 I 86 S6507 001 SCREW SCREW M3 0 5 3 5I 86 TDY0...

Page 164: ...A SP 600 DOTMA 111G16i EMEA Spain LU BCC0B 002 DOTMA 111G16i AOXPHGDTES1 UMACkk 1 1G 160 3L 5R CB_bg_0 3D_GEk_ES31 DOT_M A SP 400 DOTMA 111G16i WW WW S2 BCD0B 001 DOTMA 111G16i AOXPHGDTWW2 UMACrr 1 1G 160 BT 3L 5R CB_bg_0 3D_GEk_EN11 DOTMA 111G16i WW WW S2 BCE0Y 001 DOTMA 111G16i VHB32DTWW2 UMAGCkk 1 1G 160 BT 6L2 6 5R CB_bg_0 3D_3G_BAG_GEk_EN11 DOTMA 111G16i WW WW S2 BCF0B 001 DOTMA 111G16i AOXPH...

Page 165: ...F0B 001 3rd WiFi BG 3rd WiFi BG BT 2 1 3CELL2 2 N WW AOXPHG Acer Part No Country Kit OS Country Kit Softload K B User s Guide Power Cord LU BCC0B 004 FR1FR51 AOXPHGDT FR1FR51 FRFR French KB I110G 009 FR Continental LU BCC0Y 005 ME2AR61 VHB32DTM E2AR61 ENAR AR Arabic KB I110G 002 EN AR UK and US 110V LU BCC0Y 004 ME2AR61 VHB32DTM E2AR61 ENAR AR Arabic KB I110G 002 EN AR UK and US 110V LU BCC0B 003 ...

Page 166: ...ch Netbook Bag black LU BCC0Y 003 Black IMR N 884483811731 4712842835240 PackardBell 11inch Netbook Bag black LU BCC0Y 002 Black IMR N 884483811724 4712842835233 PackardBell 11inch Netbook Bag black LU BCC0Y 001 Black IMR N 884483810130 4712842833628 N S2 BCC0B 001 Black IMR N N N N LU BCC0B 001 Black IMR N 884483807062 4712842830450 N LU BCC0B 002 Black IMR N 884483807079 4712842830467 N S2 BCD0B...

Page 167: ...under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Gateway LT Series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B Downloaded from LpManual com Manuals ...

Page 168: ...OMMON black SDI 2 2F SIMPLO 3CELL2 2 Battery SIMPLO UM 2009AW Li Ion 3S1P LGC 3 cell 2200mAh Main COMMON white LG 2 2 S3 SIMPLO 6CELL2 2 Battery SIMPLO UM 2009B Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID UM09B73 SIMPLO 6CELL2 6 Battery SIMPLO UM 2009B Li Ion 3S2P LGC 6 cell 5200mAh Main COMMON Black LGC 2 6 B3 SIMPLO 6CELL2 2 Battery SIMPLO UM 2009B Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COM...

Page 169: ...1T Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard Black NONE Texture LAN Realtek RTL8103EA Realtek RTL8103EA LCD AUO NLED11 6WXGA G LED LCD AUO 11 6 WXGA Glare B116XW02 V0 LF 200nit 8ms 500 1 CMO NLED11 6WXGA G LED LCD CMO 11 6 WXGA Glare N116B6 L02 LF 200nit 10ms 500 1 LPL NLED11 6WXGA G LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit 8ms 500 1 SAMSUNG NLED11 6WXGA G LED LCD SAMSUNG 11 6 W...

Page 170: ...em Chipset AMD NB AMDRS690E AMD RS690E ATI SB SB600 SB600 Software NIS Antivirus application NIS VGA Chip None UMA UMA Intel WiFi Antenna WNC PIFA PIFA Wireless LAN Foxconn 3rd WiFi BG Foxconn Wireless LAN Atheros HB63 BG HM Foxconn 3rd WiFi BG Foxconn Wireless LAN Broadcom 4312H BG HM Foxconn 3rd WiFi BG Foxconn Wirelss LAN Atheros HB95 1x1 BG HM QMI 3rd WiFi BG QMI ATH_XB63 Atheros XB63 minicard...

Page 171: ... Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s Internati...

Page 172: ...162 Appendix C Downloaded from LpManual com Manuals ...

Page 173: ...k on indicator 7 Card Reader Board Removing 59 106 Common Problems 124 CPU Removing 75 CRT Board Removing 63 CRT Cable Removing 70 94 D DIMM Module Removing 40 117 Display 3 display hotkeys 11 E Euro Key 12 External Module Disassembly Flowchart 35 F Features 1 FLASH Utility 27 Flash Utility 27 FRU Field Replaceable Unit List 145 H Hard Disk Drive Module Removing 37 117 HDD Cover Removing 119 Hiber...

Page 174: ...Procedure 91 Main Unit Disassembly Flowchart 47 Mainboard Removing 70 94 media access on indicator 7 Memory Check 124 Memory Cover Removing 119 Microphone Removing 79 Replacing 88 Model Definition 154 N No Display Issue 125 num lock on indicator 7 O ODD Failure 133 Online Support Information 161 P Panel 4 left 4 PC Card 7 POST Codes Reference Tables 135 Power On Failure 124 R RTC Battery Removing ...

Page 175: ...Display 125 ODD 133 Other Failures 133 Power On 124 Touch Pad 129 USB 133 U Undetermined Problems 134 Upper Cover Removing 51 109 USB Failure Rightside 133 utility BIOS 19 27 V volume hotkeys 11 W Windows 2000 Environment Test 158 WLAN Board Removing 42 114 Downloaded from LpManual com Manuals ...

Page 176: ...166 Downloaded from LpManual com Manuals ...

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