E-026-3-E
3.11 Troubleshooting
3.11.1 If There is No Response
If there is a problem preventing communication between the PC and flowmeter when the flowmeter is
connected as described in section "3.2 Starting LinkTop and Connections", or while this application is
being used, then a message box will appear as shown in Fig. 3-96 . Click "OK" button if this happens,
then verify the following and try reconnecting as described in section "3.2 Starting LinkTop and
Connections":
Is the smart communication unit's probe or unit disconnected?
Is the flowmeter transmitter receiving power?
Is the polling address correct?
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Fig. 3-96
3.11.2 If It is Not Possible to Connect to the Flowmeter
When connecting the flowmeter in "3.2 Starting LinkTop and Connections", a message box in Fig. 3-97
will be displayed if the transmitter is not supported by this application software. Click "OK" button and
make sure the type of connected transmitter corresponds to the applicable transmitter of the application
software, and then carry out the connection again following the section "3.2 Starting LinkTop and
Connections".
Fig. 3-97