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Clearing Media Misfeeds

157

CAUTION

If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.

If, after clearing the media misfeed, the misfeed message in the message
window persists, open and close the engine cover. This should clear the mis-
feed message.

Media Misfeed Messages and Clearing Procedures

Media Misfeed Message

Page Reference

PAPER MISFEED

(Displaying alternately)

OPEN FRONT COVER

page 158

PAPER JAM

(Displaying alternately)

OPEN FRONT COVER

page 158

PAPER JAM

(Displaying alternately)

OPEN DUPLEX COVER

page 168

ORIGINAL DOC. JAM

(Displaying alternately)

OPEN DOC. FEED COVER

page 169

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Summary of Contents for Omega 2030CN

Page 1: ...Omega 2030CN Printer Copier Scanner User s Guide ...

Page 2: ...his manual is free of inaccuracies and omissions However we make no warranty of any kind including but not limited to any implied warranties of merchantability and fitness for a particular purpose with regard to this manual We assumes no responsibility for or liability for errors contained in this manual or for incidental special or consequential damages arising out of the furnishing of this manua...

Page 3: ...icates Legal Documents z Food stamps z Postage stamps canceled or uncanceled z Checks or drafts drawn by government agencies z Internal revenue stamps canceled or uncanceled z Passports z Immigration papers z Motor vehicle licenses and titles z House and property titles and deeds General z Identification cards badges or insignias z Copyrighted works without permission of the copyright owner In add...

Page 4: ...ity for appropriate dis posal instructions In the case of a new device being purchased the used one can also be given to our dealer for appropriate disposal Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling ...

Page 5: ... 6 Applications CD ROM 7 Applications 7 Utility 7 System Requirements 8 2 Control Panel and Configuration Menu 9 About the Control Panel 10 Control Panel Indicators and Keys 10 Display Indications 14 Main Screen 14 Print Screen 16 Checking the Machine Status and Settings 17 TONER REMAINING 17 TOTAL PAGE 17 TX RX RESULT 18 PRINT REPORT 18 Functions Available With the Function Key 20 Configuration M...

Page 6: ... Margins 46 Loading Media 47 Tray 1 Multipurpose Tray 47 Loading Plain Paper 47 Other Media 50 Loading Envelopes 50 Loading Labels Postcard Thick Stock Transparency Glossy media 57 Tray 2 59 Loading Plain Paper 59 About Duplex Printing 62 Double Sided 62 Booklet 63 Output Bin 64 Media Storage 66 Original Media 67 Specifications 67 Documents that can be Placed on the Original Glass 67 Documents tha...

Page 7: ...ing Direct Print 87 Camera Direct Photo Printing 88 Printing Directly from a Digital Camera 88 6 Using the Copier 91 Making Basic Copies 92 Basic Copy Operation 92 Specifying the Copy Quality 93 Specifying the Zoom Ratio 94 Selecting a Preset Zoom Ratio 94 Specifying a Custom Zoom Ratio 94 Selecting the Copy Density 95 Selecting the Media Tray 95 Making Advanced Copies 96 Setting 2in1 Copying 96 I...

Page 8: ...Dial Key 115 Using the Speed Dial Function 116 Using the List Function of the Phone Book 116 Using the Search Function of the Phone Book 117 Changing the Scanned Image Size 118 Entering Text 118 Key Operation 118 Changing Input Mode 119 Inputting Example 119 Correcting Text And Input Precautions 119 8 Replacing Consumables 121 Replacing the Toner Cartridge 122 To Replace a Toner Cartridge 124 Repl...

Page 9: ...isfeed from the ADF 169 Solving Problems with Media Misfeeds 171 Solving Other Problems 174 Solving Problems with Printing Quality 180 Status Error and Service Messages 186 Status Messages 186 Error Messages 187 Service Messages 194 11 Installing Accessories 195 Introduction 196 Duplex Option 197 Installing the Duplex Option 197 Tray 2 201 Installing Tray 2 201 A Appendix 203 Technical Specificati...

Page 10: ......

Page 11: ...1 Introduction ...

Page 12: ...to the recommended space requirements detailed below The options appear shaded in the above illustration Installation Precautions When setting up this machine on a desk make sure that the supports do not extend off the desk 528 mm 20 8 Front View Side View 138 mm 5 4 581 mm 22 9 902 mm 35 5 531 mm 20 9 233 mm 9 2 100mm 3 9 100 mm 3 9 768 mm 30 2 100mm 3 9 187mm 7 4 ...

Page 13: ... 2 Control panel 3 Automatic Document Feeder ADF 3 a ADF feed cover 3 b Document guide 3 c Document feed tray 3 d Document output tray The ADF may appear as document cover in sta tus and error messages 4 Engine cover 5 Digital Camera Direct Photo Print port 6 Tray 1 Multipurpose tray 7 Front cover 8 Original glass 9 Original cover pad 10 Scanner unit 11 Scanner unit release lever 8 10 11 9 1 7 2 3...

Page 14: ...phone line jack 4 USB port 5 10Base T 100Base TX IEEE 802 3 Ethernet Interface port Inside 1 Fuser unit 2 Fuser separator levers 3 Transfer belt unit 4 Drum cartridge 5 Toner cartridge carousel con taining 4 toner cartridges C M Y and K 6 Scanner lock 7 Toner cartridge 1 2 3 4 5 3 1 4 5 2 2 6 4 7 ...

Page 15: ...Getting Acquainted with Your Machine 5 Front View with Options 1 Tray 2 Rear View with Options 1 Duplex option 1 1 ...

Page 16: ... XP Server 2003 2000 Me 98SE These drivers give you access to all of the printer features including finishing and advanced layout See also Dis playing Printer Driver Settings on page 74 Drivers Use Benefit TWAIN Driver for Windows XP Server 2003 2000 This drivers enables you to set scan ning functions such as the color set ting and size adjustments For details refer to Scanner Driver Settings on p...

Page 17: ...it Local Setup Device LSD This software enables one touch dial ing speed dialing and group dialing for faxes to be created and edited from the computer In addition the status of this machine can be checked Utility Use Benefit Easy Web Management With the web browser the status of printers can be checked and each setting can be changed For details refer to the Color Laser MFP Network Utility Guide ...

Page 18: ... Home Professional Edition Windows Server 2003 Windows 2000 Windows Me Windows 98SE Free hard disk space 256 MB or more RAM 128 MB or more CD ROM DVD drive I O interface 10Base T 100Base TX IEEE 802 3 Ethernet interface port USB Revision 2 0 and USB Revision 1 1 compliant port The Ethernet cable and USB cable are not included with the machine ...

Page 19: ...2 Control Panel and Configuration Menu ...

Page 20: ...ser s Guide 2 Error indicator Lights up when an error has occurred 3 Function key Press to specify tray settings duplex Double Sided printing settings ID card copy settings Clone Copy and Poster Copy The tray settings and duplex Double Sided printing settings cannot be specified if the optional media feed unit and duplex are not installed 2 4 6 7 10 11 14 15 17 15 16 18 19 20 13 21 22 23 1 3 5 12 ...

Page 21: ...ndications on page 14 Displays an error message when an error occurs For details on error messages refer to Status Error and Service Messages on page 186 7 Keypad Type in values such as the desired number of cop ies 8 Fax key Press to enter Fax mode The key lights up in green while the machine is in Fax mode For details refer to the Color Laser MFP Fax_PC Fax User s Guide 9 Scan key Press to enter...

Page 22: ...ation menu Press to select the setting that is currently dis played 18 Cancel C key Press to cancel the setting that is currently dis played Press to clear the specified number of copies Press to return to the first screen of a menu item or to the main screen Press to cancel printing from the print screen 19 TC Change key Press to display the message for replacing the toner cartridge For details o...

Page 23: ...ng and faxing Press to return the following to their default set tings Copy quality Copy density Zoom ratio Collate Number of copies Tray select Press to cancel the following functions 2in1 copy Duplex copy ID card copy Clone copy Poster copy Press to cancel toner replacing after the TC Change key is pressed No Name Function ...

Page 24: ...rs when 2in1 copying is set Appears when duplex Double Sided copying is set Appears when collated copying is set For details refer to Making Advanced Copies on page 96 4 Number of copies Indicates the number of copies 5 Copy density Indicates the copy density A appears when the following settings are speci fied The Quality key was pressed to select TEXT AUTO is selected while 1 MODE on the COPY SE...

Page 25: ...a size Indicates the media size that is selected Change the paper size from the PAPER SOURCE menu For details refer to PAPER SOURCE SETUP Menu on page 27 8 Status Displays messages such as when media is empty No Indication Description ...

Page 26: ...ay key then the key while PC PRN is displayed The following screen appears To cancel printing press the Cancel C key when the print screen appears Then select YES and press the Menu Select key No Indication Description 1 Status Displays messages indicating operations such as printing 2 Media tray media size Indicates the media tray and media size that is selected 1 2 ...

Page 27: ... toner remaining To return to the main screen press the Cancel C key TOTAL PAGE The total number of pages for each of the following can be checked B W COPY This counter shows the total number of pages copied in black and white COLOR COPY This counter shows the total number of pages copied in color B W PRINT This counter shows the total number of pages printed in black and white COLOR PRINT This co...

Page 28: ...he Color Laser MFP Fax_PC Fax User s Guide ACTIVITY REPORT Prints the results of fax transmissions and receptions For details refer to the Color Laser MFP Fax_PC Fax User s Guide MEMORY DATA LIST Prints the information for queued fax transmis sions For details refer to the Color Laser MFP Fax_PC Fax User s Guide MEMORY IMAGE PRINT Prints the information and a reduced first page of queued fax trans...

Page 29: ...cking the Machine Status and Settings 19 CONFIGURATION PAGE Prints a rough estimate of the parcentage of toner remaining and the settings information and status of this machine DEMO PAGE Prints a demo page ...

Page 30: ...talled 2 Cannot be set if the duplex option is not installed 1 TRAY SELECT Setting TRAY1 TRAY2 Select the tray For details refer to Selecting the Media Tray on page 95 2 DUPLEX Setting OFF LONG EDGE SHORT EDGE Select the setting for duplex Double Sided copying For details refer to Setting Duplex Double Sided Copying on page 99 3 ID CARD COPY Setting OFF ON Select the setting for ID card copying Fo...

Page 31: ...below Configuration Menu Press Menu Select key to enter the configuration menu Press the Cancel C key to return to the first screen of a menu item or to the main screen Main screen 1 AUTO PANEL RESET 2 ENERGY SAVE MODE 3 LCD CONTRAST 6 BUZZER VOLUME 7 INITIAL MODE 9 AUTO CONTINUE 10 CALIBRATION MACHINE SETTING 8 TONER EMPTY STOP 4 LANGUAGE 5 LAMP OFF TIME ...

Page 32: ...ional Tray 2 is installed 5 QUALITY 6 PAPER PRIOR ITY 4 COLLATE 2 DENSITY LEVEL A 3 DENSITY LEVEL M 1 MODE 1 ONE TOUCH DIAL 2 SPEED DIAL 3 GROUP DIAL 3 HEADER 1 MEMORY RX MODE 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER FAX REGISTRA TION 2 No of RINGS 1 SCAN DENSITY 2 RESOLUTION 7 SELECT TRAY TX SETTING RX SETTING ...

Page 33: ...TN PBX 1 TEL LINE TYPE 2 LINE MONITOR 3 RX RESULT REPORT REPORTING 1 FAX PTT SET TING 2 DATE TIME USER SETTING 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO 2 PAPER SIZE 3 N UP LAYOUT 2 SUBNET MASK 3 GATEWAY 4 DNS CONFIG DIRECT PRINT NETWORK SETTING 1 IP ADDRESS 6 USER NAME 1 IMAGE QUALITY ...

Page 34: ...uration Menu Overview 24 1 SENDER NAME 6 TEXT INSERT 7 DEFAULT SUB JECT 5 SMTP TIMEOUT 3 SMTP SERVER 4 SMTP PORT NO E MAIL SETTING 2 E MAIL ADDRESS 2 IMAGE FORMAT 3 CODING METHOD SCANNER SETTING 1 RESOLUTION ...

Page 35: ...Specify the length of time in minutes until the machine enters Energy Save mode 3 LCD CONTRAST Setting LIGHT DARK Specify the brightness of the message window 4 LANGUAGE Setting ENGLISH FRENCH GERMAN ITALIAN SPANISH PORTUGUESE RUSSIAN CZECH SLOVAKIAN HUNGARIAN POLISH JAPANESE Select the language of the menus and messages that appear in the message window 5 LAMP OFF TIME Setting MODE1 MODE2 Select ...

Page 36: ...en the toner has run out If ON is selected printing copying and faxing stop when the toner runs out If ON FAX is selected only faxing stops when the toner runs out If OFF is selected printing copying and faxing do not stop when the toner runs out 9 AUTO CON TINUE Setting ON OFF Select whether or not printing continues when a size error occurs during printing 10 CALIBRA TION Setting ON OFF Select w...

Page 37: ...E is selected COM10 C5 C6 DL MONARCH CHOU 3 YOU 4 CHOU 4 When POSTCARD is selected J POSTCARD DOUBLE POSTCARD Select the type and size of the media loaded into Tray 1 When a media type is selected a screen appears showing the available media sizes The available media sizes differ depending on the selected media type The default paper size for a setting other than ENVE LOPE or POSTCARD is LETTER fo...

Page 38: ...PRIORITY can also be specified by pressing the Function key then selecting 1 TRAY SELECT 1 MODE Setting MIX TEXT PHOTO Select the type of document being copied After selecting TEXT set the copy density to either AUTO or MANUAL 2 DENSITY LEVEL A Setting LIGHT DARK Adjust the density of the background color 3 DENSITY LEVEL M Setting LIGHT DARK Specify the default copy density 4 COLLATE Setting ON OF...

Page 39: ...ax destinations for one touch dialing speed dialing and group dialing For details refer to the Color Laser MFP Fax_PC Fax User s Guide 2 SPEED DIAL 3 GROUP DIAL 1 SCAN DEN SITY Specify settings for sending faxes For details refer to the Color Laser MFP Fax_PC Fax User s Guide 2 RESOLUTION 3 HEADER ...

Page 40: ...ide 2 NO of RINGS 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY 1 TEL LINE TYPE Specify the connection settings for faxing For details refer to the Color Laser MFP Fax_PC Fax User s Guide 2 LINE MONI TOR 3 PSTN PBX 1 ACTIVITY REPORT Specify the settings for printing the fax report For details refer to the Color Laser MFP Fax_PC Fax User s Guide 2 TX RESULT REPORT 3 RX RESULT REPORT ...

Page 41: ...ings For details refer to the Color Laser MFP Fax_PC Fax User s Guide 3 DATE FORMAT Specify the order of the year month and day specified in 2 DATE TIME For details refer to the Color Laser MFP Fax_PC Fax User s Guide 4 PRESET ZOOM Setting INCH METRIC Select whether the preset zoom ratios are set in inches or millimeters The default setting for USA and Canada is INCH and the default setting for ot...

Page 42: ...SIZE Tray TRAY1 TRAY2 Media type If TRAY1 is selected select the paper type PLAIN PAPER LABELS POST CARD THICK STOCK GLOSSY Media size If TRAY2 is selected only A4 or LET TER can be selected A4 B5 A5 LETTER STATEMENT If POSTCARD is selected J POST CARD can be selected If GLOSSY is selected PHOTO SIZE 4 6 PHOTO SIZE 10 15 LTR 2UP SPL A4 4UP SPL or A4 2UP SPL can be selected Select the tray media ty...

Page 43: ... whether to automatically retrieve the IP address or to specify a fixed IP address Consult your network administrator for information about the IP address to use 2 SUBNET MASK Enter the subnet mask of the network to be connected When IP ADDRESS is set to AUTO this menu option cannot be set 3 GATEWAY Enter the gateway address of the network to be con nected When IP ADDRESS is set to AUTO this menu ...

Page 44: ...ximum of 64 characters can be entered 4 SMTP PORT NO Settings 1 65535 Default 25 Specify the number of the port communicating with the SMTP server 5 SMTP TIME OUT Settings 30 300 Default 60 Enter the amount of time in seconds until the connec tion with the SMTP server times out 6 TEXT INSERT Settings ON OFF Select whether or not the previously specified text is inserted into the body of the email ...

Page 45: ...nned with the Color or Gray setting cannot be opened with the Windows Picture and FAX Viewer which is included with Windows XP as a standard component These files can be opened with image processing applications such as PhotoShop Microsoft Office Document Imaging or ACDsee 3 CODING METHOD Setting MH MR MMR Select the default compression method for scan to email operations With MMR the compression ...

Page 46: ...Configuration Menu Overview 36 ...

Page 47: ...3 Media Handling ...

Page 48: ... letter 8 0 x 10 5 203 2 x 266 7 1 No Yes Yes No No 16 K 7 7 x 10 6 195 0 x 270 0 1 No No Yes No No Photo size 4x6 4 0 x 6 0 101 6 x 152 4 1 No No Yes Yes No Photo size 10x15 3 9 x 5 9 100 0 x 150 0 1 No No Yes Yes No J Postcard 3 9 x 5 8 100 0 x 148 0 1 No Yes Yes Yes No Double Postcard 5 8 x 7 9 148 0 x 200 0 1 No Yes Yes No No B5 ISO 6 9 x 9 8 176 0 x 250 0 1 No Yes Yes No No Envelope 10 4 125 ...

Page 49: ... to the machine DO NOT use media that is Coated with a processed surface such as carbon paper and colored paper that has been treated Carbon backed Unapproved iron on transfer media such as heat sensitive paper heat pressure paper and heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers such as superfine paper glossy film and postcards Al...

Page 50: ... angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m2 24 lb bond is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift You can print continuously with thick stock However this could affect the media feed depending on the...

Page 51: ...lso referred to as 90 lb index stock Use envelopes that are Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem Approved for laser printing Dry DO NOT use envelopes that have Sticky ...

Page 52: ...nd print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels 43 lb bond is also referred to as 90 lb index stock Use label sheets that are Recommended for laser printing DO NOT use label sheets that Have labels that easily peel off or have parts of the label already removed Have b...

Page 53: ...rd However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending on their size and thickness Tray 2 Not supported Driver Media Type Letterhead Duplexing Not supported Capac...

Page 54: ...If you touch the face of the transparencies with your bare hands print quality may be affected Keep the media path clean Transparencies are especially sensitive to a dirty media path If there are shadows on either the top or the bottom of the sheets see chapter 9 Maintenance Remove transparencies as soon as possible from the output bin to avoid static buildup You can print continuously with transp...

Page 55: ...e acceptable performance and to ensure that the image does not shift You can print continuously with glossy media However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time DO NOT use glossy media that is Mixed with any other media in the trays as this will cause media misfeed ing Spe...

Page 56: ...color on legal size media the bottom margin is 18 mm 0 709 When printing on glossy media the top margin is 10 mm 0 394 Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type The envelope print orienta tion is deter mined by your appli cation Page Margins Margins are set through your application Some applications allow you to set custom page sizes and ...

Page 57: ...edia type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock transparencies or glossy media may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media...

Page 58: ...Loading Media 48 When loading Legal sized paper in Tray 1 open the front panel of Tray 1 2 3 Face up ...

Page 59: ...Loading Media 49 Do not load paper above the M mark Up to 200 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time 4 5 ...

Page 60: ...ing Media 50 Other Media When loading media other than plain paper set the media mode for exam ple Envelope Labels Thick Stock or Transparency in the driver for opti mum print quality Loading Envelopes 1 2 ...

Page 61: ...re that the folds of the flaps are firmly pressed other wise the envelopes may become wrinkled or a media misfeed may occur Up to 10 envelopes can be loaded into the tray at one time For envelopes with the flap along the long edge load the envelopes with the flap toward the left of the machine 4 Flap side down ...

Page 62: ...edia 52 5 6 Before printing on enve lopes be sure to perform steps 6 through 11 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Page 63: ...Loading Media 53 7 Be careful not to touch the plate on the back of the scanner unit 8 Do not touch the transfer belt ...

Page 64: ...Loading Media 54 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 9 ...

Page 65: ...Loading Media 55 10 ...

Page 66: ...Loading Media 56 11 Before printing on media other than envelopes be sure to move the fuser separator levers on the fuser unit to their original positions ...

Page 67: ...Loading Media 57 Loading Labels Postcard Thick Stock Transparency Glossy media 1 2 3 Up to 50 sheets can be loaded into the tray at one time Face up ...

Page 68: ...Loading Media 58 4 5 ...

Page 69: ...Loading Media 59 Tray 2 Only plain paper can be loaded in Tray 2 Loading Plain Paper 1 2 ...

Page 70: ...Loading Media 60 3 4 5 Do not load above the 100 line Up to 500 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time Face up 100 75 50 ...

Page 71: ...Loading Media 61 6 7 ...

Page 72: ... lb bond can be autoduplexed See Specifications on page 38 Duplexing envelopes labels transparencies postcards or glossy media is not supported The following Double Sided Booklet settings are available With duplexing the back side is printed first and then the front side is printed Double Sided If Short Edge Binding is selected the pages will be laid out to flip at the top If Long Edge Binding is ...

Page 73: ...bout Duplex Printing 63 Booklet If Left Binding is selected the pages can be folded as a left bound booklet If Right Binding is selected the pages can be folded as a right bound booklet 1 1 2 3 3 3 1 12 ...

Page 74: ... too high in the output bin your machine may experience media misfeeds excessive media curl or static buildup Remove transparencies as soon as possible from the output bin to avoid static buildup The output bin can be adjusted to two angles as shown in the illustra tion at the right Press and hold in the button on the right side of the output bin to lower the bin to the horizontal position ...

Page 75: ...put bin is slanted while printing the postcards may be curled and an error message may appear before the output bin contains 10 sheets In addition the output bin extension can be pulled out to two different positions Use the appropriate position depending on the size of the media being printed on ...

Page 76: ...up too much and cause misfeeding If media has been removed from its wrapper place it in its original pack aging and store in a cool dark place on a level surface Avoid moisture excessive humidity direct sunlight excessive heat above 35 C 95 F and dust Avoid leaning against other objects or placing it in an upright position Before using stored media do a trial print and check print quality ...

Page 77: ...uments can be loaded into the ADF Do not load the following types of documents into the ADF Documents containing pages of different sizes Wrinkled folded curled or torn documents Highly translucent or transparent documents such as overhead transpar encies or diazo photosensitive paper Coated documents such as carbon backed paper Documents printed on paper thicker than 128 g m 34 lb Documents with ...

Page 78: ...Original Media 68 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes ...

Page 79: ...Loading a Document to be Copied 69 Loading a Document to be Copied Placing a Document on the Original Glass 1 2 Align the document with the arrow on the left side toward the rear of the machine Document ...

Page 80: ...Loading a Document to be Copied 70 3 Loading a Document into the ADF 1 Before loading a docu ment into the ADF check that no document pages remain on the original glass 2 Document ...

Page 81: ...4 Using the Printer Driver ...

Page 82: ...lay the Printers directory Right click the DOCUJET 2026 printer icon and choose Printing Preferences Windows Me 98SE From the Start menu choose Settings and then Printers to display the Printers directory Right click the DOCUJET 2026 printer icon and choose Properties Choose Printer Properties 2 Select the Device Options Setting tab 3 Check that the options have been correctly identified 4 Select ...

Page 83: ...icon right click to select Delete 3 A dialog box Are you sure you want to delete the printer DOCUJET 2026 appears click Yes 4 Right click and choose Server Properties to access Print Server Prop erties dialog box 5 Choose Drivers tab select DOCUJET 2026 and the click remove button 6 A dialog box appears to ask Deleting this printer driver will remove it from the system Are you sure you want to del...

Page 84: ...UJET 2026 printer icon and choose Printing Prefer ences Windows 2000 Me 98SE 1 From the Start menu point to Settings and then click Printers to display the Printers directory 2 Display the printer driver settings Windows 2000 Right click the DOCUJET 2026 printer icon and choose Printing Preferences Windows Me 98SE Right click the DOCUJET 2026 printer icon and choose Properties then select Printer ...

Page 85: ...you save the setup of each tab for later recall when you want to use it again To save the current settings click the Save button Afterward you can recall the settings by selecting them from the pull down list Select Factory Defaults from the pull down list to reset all settings on the tab to their default values The button changes to Delete while an Easy Set setup is selected from the pull down li...

Page 86: ...The Printer Figure image shows a graphic image of what trays and other options are currently installed on the machine All installed options are dis played and the tray currently selected under Paper Source on the Setup tab appears in light blue ...

Page 87: ...x to print a border around each page when printing more than one document page on each sheet of paper Watermark Specify Watermark You can create a background image of text to print on each page of your document Select First Page Only check box when you want the watermark to be printed on the first page only Clear the check box to print the watermark on all pages ...

Page 88: ...is selected select Long Edge Short Edge or No Simplex for the binding position The optional Duplex Unit must be installed In addition the Duplex option must be added to the list of installed options in the device Options tab for the printer driver When using duplex printing select Plain Paper as the media type Paper Source Click the down arrow button and then select the tray from which paper shoul...

Page 89: ... display the Custom Sizes dialog box Output Paper Size Specify the output paper size Scale to Fit Selecting this check box caused the printed image to be resized automat ically so it matches the size selected in the Output Paper Size list Center Selecting this check box the scaled page image will be in the center of the page Zoom Specify the zoom ration for enlarging or reducing the print image ...

Page 90: ... be printed individually or if all copies of each page should be printed as a set Orientation Specify the orientation of the media Overlays Specify the overlay function An overlay is text and or images stored on the computer hard disk drive HDD as a special file format that can be printed on any document Overlays are often used to take the place of preprinted forms and letterhead paper Rather than...

Page 91: ...hen access printer properties 3 Select Paper tab and then click Edit Overlays button the Overlay window appears 4 In the Overlay Function group box click Create New Overlay and then click OK button 5 Type a name in the Create Overlay window and then click OK 6 In the Properties dialog box Click OK and then in the Print dialog box click OK to complete creating The overlay document size and orientat...

Page 92: ...t to added to all pages of your print job When Overlay Function is set to Two Overlays Odd Even Odd Page Overlay choosed which of the overlays you want to added to the odd pages of your print job and Even Page Overlay choosed which of the overlays you want to added to the even pages of your print job 4 Check Under Data to have the overlay printed under your print data Cover Page Specify to attach ...

Page 93: ...Quality Tab The Quality Tab allows you to Color Printing Specify whether to print in color or grayscale black and white Adjust Adjust the Contrast or Brightness Only available for Grayscale Printing Resolution Specify resolution ...

Page 94: ...tings 84 Device OptionsTab The Device Options SettingTab allows you to Automatically identify installed options Activate Tray 2 and or the duplex option Display version and copyright information about this printer driver ...

Page 95: ...t job from the con trol panel of the machine unit 1 Press Display key and then press the Right key on the Menu Select Make sure the copier s display shows PC PRINT PRINTING 2 Press the Cancel C key and then the PC JOB CANCEL confirma tion message appears on the dis play ...

Page 96: ...Canceling a Print Job 86 3 Press the Menu Select key to can cel the print job or the Cancel C key to resume printing ...

Page 97: ...5 Using Direct Print ...

Page 98: ...he same size as that selected for PAPER SIZE in the DIRECT PRINT menu The types of media that can be used with Camera Direct Photo Print ing are plain paper thick stock labels glossy media and postcard Printing Directly from a Digital Camera 1 From the DIRECT PRINT menu specify settings for IMAGE QUAL ITY PAPER SIZE and N UP LAYOUT If these settings can be specified from the digital camera they do...

Page 99: ...al Camera Direct Photo print port A USB cable is not included with the machine and must be purchased separately if not supplied with your digital camera 3 From the digital camera specify the image s that you wish to print and the desired number of copies 4 Start printing from the digital camera ...

Page 100: ...Camera Direct Photo Printing 90 ...

Page 101: ...6 Using the Copier ...

Page 102: ...o and the copy density If the Fax key or Scan key lights up in green while copying press the Copy key Change the media size from the PAPER SOURCE menu For details refer to PAPER SOURCE SETUP Menu on page 27 Basic Copy Operation 1 Position the document to be copied For details on positioning the document refer to Placing a Document on the Original Glass on page 69 and Loading a Document into the AD...

Page 103: ...etting Collated Copying on page 101 For details on setting clone copying refer to Setting Clone Copy ing on page 102 For details on setting poster copying refer to Setting Poster Copy ing on page 103 3 Using the keypad specify the desired number of copies If the number of copies was incorrectly entered press the Cancel C key and then specify the correct number of copies 4 To print color copies pre...

Page 104: ...0 0 70 0 81 When USER SETTING PRESET ZOOM is set to INCH 1 29 1 54 2 00 0 50 0 64 0 78 The zoom ratio cannot be changed using the keypad Depending on the selected preset zoom ratio a sample of the change to the media size may appear in the status area in the lower right cor ner of the message window The sample of the media size change will disappear after 5 seconds Specifying a Custom Zoom Ratio 1...

Page 105: ...ensity can also be selected by pressing the Light Dark key Press the Light Dark key to display the DENSITY screen Press the or key to select the copy density and then press the Menu Select key Selecting the Media Tray If optional Tray 2 is not installed the tray cannot be selected 1 Press the Function key 2 Press the or key to select 1 TRAY SELECT and then press the Menu Select key If Tray 2 is no...

Page 106: ...lated copying clone copying and poster copying cannot be combined Setting 2in1 Copying If 2in1 copying is set two document pages can be copied together onto a sin gle page With 2in1 copying load the document into the ADF 2in1 copying can not be performed by using the original glass 1 Press the 2in1 key The zoom ratio is set to 0 64 on USA and Canada and 0 70 on other countries and appears in the m...

Page 107: ...e areas 4 mm at the top and 4 mm at the left are not within the print area those parts of the document are not copied There fore the position of the document to be copied may need to be adjusted The paper sizes that are available for ID card copying are A4 Let ter and Legal 1 Position the document on the original glass For details on positioning the document on the original glass refer to Placing ...

Page 108: ...or key To print monochrome copies press the Start B W key Scanning of the document begins 6 When NEXT PAGE appears position the back side of the document at the same location as the front side and then press the Start Color or Start B W key After the back side has been scanned printing automatically begins The main screen appears again ...

Page 109: ...oes not appear This screen appears only if the duplex option is installed 3 Press the or key to select LONG EDGE or SHORT EDGE and then press the Menu Select key The main screen appears again and appears in the message window When making Double Sided copies in full color printing will begin 30 to 50 seconds after scanning of the document is finished When LONG EDGE or SHORT EDGE is selected duplex ...

Page 110: ...nt on the Original Glass on page 69 2 Press the Function key and set duplex Double Sided copying For details on setting duplex Double Sided copying refer to Set ting Duplex Double Sided Copying on page 99 3 To print color copies press the Start Color key To print monochrome copies press the Start B W key Scanning of the document begins 4 When NEXT PAGE appears in the message window place the secon...

Page 111: ...om a multi page document With collated copying load the document into the ADF Collated copy ing cannot be performed by using the original glass 1 Press the Collate key appears in the message window If COPY SETTING 4 COLLATE is set to ON do not press the Collate key Collated copying cannot be specified if the ADF is open ...

Page 112: ...ying cannot be performed by using the ADF 1 Position the document on the original glass For details on positioning the document on the original glass refer to Placing a Document on the Original Glass on page 69 2 Press the Function key 3 Press the key three times to select the 4 CLONE COPY and then press the Menu Select key 4 Select ON and then press the Menu Select key 5 Press Color or B W key to...

Page 113: ...ed by using the ADF 1 Position the document on the original glass For details on positioning the document on the original glass refer to Placing a Document on the Original Glass on page 69 2 Press the Function key 3 Press the four times to select the 5 POSTER COPY and then press the Menu Select key 4 Select ON and then press the Menu Select key 5 Press Color or B W key to start copy Reduce Enlarge...

Page 114: ...Making Advanced Copies 104 ...

Page 115: ...7 Using the Scanner ...

Page 116: ...ation on page 109 1 Position the document to be scanned For details on positioning the document refer to Placing a Document on the Original Glass on page 69 and Loading a Document into the ADF on page 70 2 Start the application to be used for scanning 3 Start the scanner driver according to the application settings 4 Specify the necessary scanner driver settings 5 Click the Scan button in the scan...

Page 117: ...nual When Manual is selected settings can be specified for Rotation type Brightness Contrast Sharp Curves Level Color Bal ance and Hue Saturation Image size Shows the data size of the scan image Scan Click to begin scanning About Shows the software version information Close Click to close the scanner driver window Preview Window Displays a preview of the scan Clear Erases the preview ...

Page 118: ...Making Basic Scans 108 Width Height Shows the width and height of the area to be scanned Prescan Displays a preview in the preview window Help Displays the Help ...

Page 119: ...the original document is not loaded correctly it may not be fed in straight or an original document misfeed or damage to the document may occur Do not open the ADF cover while documents loaded into the ADF are being scanned 1 Press the Scan key to enter Scan mode 2 Make sure that there is no document on the original glass 3 Stack the document in the ADF document feed tray face up with the first pa...

Page 120: ...ied 8 After you have finished specifying the addresses for additional recipients press the Menu Select key twice 9 Using the and keys select the color mode GRAY or B W and then press the Menu Select key COLOR cannot be selected for the scan mode when the ADF is used In that case select GRAY or B W black and white 10 Using the and keys select the resolution 150 150 dpi 300 300 dpi or 600 600 dpi Th...

Page 121: ...ress the Menu Select key 15 Using the and keys select ADF To change the size of the scanned image press the key For information on changing the size refer to Changing the Scanned Image Size on page 118 16 Press the Start key Scanning starts and then the scan data is sent to the recipients To stop scanning and stop the transmission press the Stop Reset key A message appears requesting confirmation ...

Page 122: ...touch dial key Using the speed dial number Using the phone book function For information on entering text refer to Entering Text on page 118 For details on specifying the recipient refer to Specifying a Recipient on page 115 By specifying one TO address and 124 CC addresses a total of 125 recipients can be specified Email addresses specified after the Scan key is pressed are set as scan to email r...

Page 123: ...instead of pressing the key skip to step 16 13 Using the and keys select the data format TIFF or PDF for email attachments and then press the key If GRAY or COLOR was selected for the color mode in step 10 the screens in steps 14 and 15 do not appear press the Menu Select key skip tp step 16 PDF data can be opened in Adobe Acrobat Reader TIF files of images that have been scanned with the Color or...

Page 124: ...ess the Start key Transmission starts To stop scanning and stop the transmission press the Stop Reset key A message appears requesting confirmation to cancel the set ting Select Yes and then press the Menu Select key If you want to cancel a scanned document queued for transmission select CANCEL RESERV from the Function menu For details refer to the Color Laser MFP Fax_PC Fax User s Guide Scan data...

Page 125: ...d email address hold down the Cancel C key for about one second or press the Stop Reset key Using a One Touch Dial Key If a recipient has been registered with a one touch dial key the recipient s email address can be entered simply by pressing the programmed one touch dial key The recipient must have been registered with a one touch dial key in advance For details refer to the Color Laser MFP Fax_...

Page 126: ... recipients name appears in the message window If an incorrect recipients was selected press the Cancel C key If the entered speed dial number is not registered with an email address the message NOT E MAIL ADDRESS appears In addition if the entered speed dial number is not registered with a recipient the message NOT REGISTERED appears Enter a speed dial number registered with an email address Usin...

Page 127: ... on entering text refer to Entering Text on page 118 Text up to 10 characters long can be entered 4 Press the Menu Select key The number of names beginning with the text entered in step 3 is dis played If there are no names programmed with one touch dial keys or speed dial numbers beginning with the entered text 0 is displayed and then the screen allowing you to enter the search text appears 5 To ...

Page 128: ...he Cancel C key The screen for select ing the document mode appears again Entering Text When specifying the user name or programming the recipient name with one touch dial keys letters accented characters numbers and symbols can be entered Key Operation Use the keypad to enter numbers letters and symbols List of characters available with each key of the keypad Keypad key Available characters Addit...

Page 129: ...ge the input mode so that letters can be entered 2 Press the 6 key twice N is entered 3 Press the 5 key once J is entered 4 Press the 0 key once A space is entered 5 Press the 6 key three times O is entered 6 Press the 3 key seven times f is entered 7 Press the key The cursor moves to the right 8 Press the 3 key seven times f is entered 9 Press the 4 key seven times i is entered 10 Press the 2 key...

Page 130: ... want to delete and then press the Cancel C key If multiple characters are assigned to a single key OK appears at the bottom of the screen If the same key is to be used to enter two characters in a row press the key after selecting the first character Refer to the above inputting exam ple To enter a space press the 0 key ...

Page 131: ...8 Replacing Consumables ...

Page 132: ...em off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off CAUTION If you get toner in your eyes wash it out immediately with cool water and consult a doctor Note Do not use refilled toner cartridges or unapproved toner cartridges Any damage to the machine or quality problems caused by a refilled toner cartridge or unapproved toner cartridge will ...

Page 133: ...noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use Level during handling and storage Do not hold stand or store car tridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally dis tributed Away f...

Page 134: ...d below to replace the toner cartridge 1 Check the display to see which color of toner is empty As an example the procedure for replacing the cyan toner cartridge is described below 2 Press the TC Change key The messages REPLACE MODE and CHANGE C TONER alternately appear and the cyan toner cartridge is moved so that it can be replaced Press the TC Change key once to move the cyan toner cartridge s...

Page 135: ...oner Cartridge 125 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit 4 Be careful not to touch the plate on the back of the scanner unit ...

Page 136: ...Replacing the Toner Cartridge 126 5 Do not touch the transfer belt If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin ...

Page 137: ...and K black 7 Do not manually rotate the toner cartridge carou sel In addition do not rotate the carousel with force otherwise it may be damaged Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge 8 Make sure that the toner roller cover is securely attached before shaking the toner cartridge New toner cartridge ...

Page 138: ...Cartridge 128 9 Do not touch or scratch the toner roller 10 Before inserting the toner cartridge make sure that the color of the toner car tridge to be installed is the same as the label on the toner cartridge carou sel 11 ...

Page 139: ...nt cover The front cover cannot be closed after the engine cover is closed 13 14 When the scanner unit is closed the black toner cartridge automatically moves so that it can be replaced With each press of the TC Change key the yellow then magenta toner cartridge moves so that it can be replaced ...

Page 140: ...no operation is performed for more than 30 seconds after the scanner unit is closed the machine is automatically reset so that it can print The machine must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open a cover before the machine is reset the calibration stops then starts over again after the cover is closed ...

Page 141: ...es the end of its service life the messages DRUM LIFE END and CHANGE DRUM alternately appear Follow the pro cedure described below to replace the drum cartridge 1 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Page 142: ...Replacing the Drum Cartridge 132 2 Be careful not to touch the plate on the back of the scanner unit 3 Do not touch the transfer belt ...

Page 143: ...ge 133 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 Note Dispose of the used drum cartridge according to your local regulations Do not burn the drum cartridge ...

Page 144: ...Replacing the Drum Cartridge 134 5 Do not touch the OPC drum on the drum car tridge 6 7 New drum cartridge ...

Page 145: ...135 8 The machine must complete a calibration cycle less than 2 minutes after a drum cartridge has been replaced If you open a cover before the machine is reset the calibration stops then starts over again after the cover is closed ...

Page 146: ...Replacing the Drum Cartridge 136 ...

Page 147: ...9 Maintenance ...

Page 148: ...d an electric shock may occur CAUTION The fuser unit is hot When the engine cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the machine or removing media misfeeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the machine Use a soft cloth to clean the machine Never spray cleaning soluti...

Page 149: ...ine and cause the print quality to deteriorate Keep media in the output bin at a minimum level If the media is stocked too high your machine may experience media misfeeds and excessive media curl Make sure two people are avail able to lift the machine when moving it Keep the machine level to avoid toner spillage When lifting the machine grasp the areas shown in the figure Do not lift the machine w...

Page 150: ...Cleaning the Machine CAUTION Be sure to turn off the machine and unplug the power cord before cleaning Use a soft dry cloth only Exterior Control Panel Ventilation Grill Machine Exterior Filter Original Cover Pad Original Glass ...

Page 151: ...ing the Machine 141 Interior Cleaning the Media Feed Roller and Laser Lens 1 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Page 152: ...Cleaning the Machine 142 2 Be careful not to touch the plate on the back of the scanner unit 3 Do not touch the transfer belt ...

Page 153: ...Cleaning the Machine 143 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 ...

Page 154: ...ht Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 5 BOTTOM VIEW Media feed roller ...

Page 155: ...Cleaning the Machine 145 6 7 BOTTOM VIEW Laser lens ...

Page 156: ...Cleaning the Machine 146 8 9 ...

Page 157: ...Cleaning the Machine 147 Cleaning the Duplex Option Feed Rollers 1 2 3 ...

Page 158: ...Cleaning the Machine 148 Cleaning the Media Feed Rollers for Tray 2 1 2 ...

Page 159: ...Cleaning the Machine 149 3 4 ...

Page 160: ...Cleaning the Machine 150 Cleaning the Media Feed Rollers for the ADF 1 2 3 ...

Page 161: ...Storing the Machine 151 Storing the Machine Note If this machine is not to be used for an extended period of time store it with the fuser separator levers moved as far back as possible ...

Page 162: ...Storing the Machine 152 ...

Page 163: ...10 10 Troubleshooting ...

Page 164: ...r at least guide you to the proper sources for help Preventing Media Misfeeds page 155 Understanding the Media Path page 156 Clearing Media Misfeeds page 156 Solving Problems with Media Misfeeds page 171 Solving Other Problems page 174 Solving Problems with Printing Quality page 180 Status Error and Service Messages page 186 ...

Page 165: ...perly adjusted can cause poor print quality media mis feeds and machine damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Fanning transparencies since this causes sta...

Page 166: ... and cause further misfeeds Do not reload media that has misfed Note The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the printed face when removing the misfed media Make sure not to spill any toner inside the machine CAUTION Unfused toner can dirty your hands clothes or anything else it gets...

Page 167: ...ists open and close the engine cover This should clear the mis feed message Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference PAPER MISFEED Displaying alternately OPEN FRONT COVER page 158 PAPER JAM Displaying alternately OPEN FRONT COVER page 158 PAPER JAM Displaying alternately OPEN DUPLEX COVER page 168 ORIGINAL DOC JAM Displaying alternately OPEN DOC FEED COVE...

Page 168: ...Clearing Media Misfeeds 158 Clearing a Media Misfeed in the Machine 1 The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit ...

Page 169: ...Clearing Media Misfeeds 159 2 Be careful not to touch the plate on the back of the scanner unit 3 Do not touch the transfer belt ...

Page 170: ...Clearing Media Misfeeds 160 If there is media in the output bin remove it Before opening the engine cover be sure to fold up the output bin 4 ...

Page 171: ...ration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 5 ...

Page 172: ...Clearing Media Misfeeds 162 6 Always remove the mis fed media in the feed direction as shown only 7 ...

Page 173: ...Clearing Media Misfeeds 163 8 9 ...

Page 174: ...Clearing Media Misfeeds 164 10 11 12 ...

Page 175: ...Clearing Media Misfeeds 165 13 If the paper in Tray 2 is being used perform the procedure starting from step 14 for clearing a media misfeed 14 15 ...

Page 176: ...Clearing Media Misfeeds 166 16 17 18 19 ...

Page 177: ...Clearing Media Misfeeds 167 20 ...

Page 178: ...Clearing Media Misfeeds 168 Clearing a Media Misfeed from the Duplex Option 1 2 Always remove the mis fed media in the feed direction as shown only 3 ...

Page 179: ...Clearing Media Misfeeds 169 Clearing a Media Misfeed from the ADF 1 2 3 ...

Page 180: ...Clearing Media Misfeeds 170 4 5 6 ...

Page 181: ... Engine cover needs to be opened and closed again to reset the machine Open and close the engine cover again Some media remains misfed in the machine Recheck the media path and make sure that you have removed all of the misfed media Duplex option mis feeds Unsupported media wrong size thick ness type etc is being used Use approved media See Specifica tions on page 38 Plain paper recycled paper can...

Page 182: ...r rectly positioned in the tray Remove the misfed media and reposi tion the media properly in the tray The number of sheets in the tray exceeds the maximum allowed Remove the excess media and reload the correct number of sheets in the tray The media guides are not correctly adjusted to the media size Adjust the media guides in the Tray 1 to match the size of the media Warped or wrinkled media is l...

Page 183: ... machine with the flaps facing down Transparencies have collected static elec tricity in the tray Remove the transparencies and load them in Tray 1 one sheet at a time Do not fan transparencies before loading them Unsupported media wrong size thick ness type etc is being used Use approved media See Specifications on page 38 The media feed roller is dirty Clean the media feed roller For more detail...

Page 184: ...fications Use a power source with the specifica tions listed in appendix A Technical Specifications The control panel dis plays TONER LOW much sooner than expected One of the toner car tridges may be defec tive Remove the toner cartridges and check for damage If it is damaged replace it You printed with heavy toner cover age See specifications in Appendix A You can t print the machine sta tus list...

Page 185: ...d with the digital camera differs from the paper size speci fied with this machine The message Please confirm the printer appears on the digital camera and no error mes sage appears on this machine Specify the same paper size with the digital camera and with this machine A paper size other than A4 or LETTER was selected on this machine for layout printing No error message appears on this machine S...

Page 186: ...nted One or more of the toner cartridges are defective or empty Check the toner cartridges The image will not print correctly or not at all if the cartridges are empty The wrong media is being used Check that the media type Not all pages print The Cancel key was pressed Make sure no one pressed the Cancel key while your job was printing The tray is empty Check that the tray is loaded with media in...

Page 187: ...ke sure that you have not mixed media types in Tray 1 Make sure the duplex option is installed and declared in the printer driver Device Options Setting tab In the printer driver Layout Dou ble Sided choose Short Edge Bind ing flipped as on a clipboard or Long Edge Binding flipped as in a loose leaf notebook Set duplex Double Sided copying For details on setting duplex Dou ble Sided copying refer ...

Page 188: ...aper was being transferred with the ADF If a band appears in the copy after copying select a copy density setting that is one level darker If a band appears in the image after scanning scan using the original glass While scan ning with the ADF at 600 dpi the image has become lighter and the back ground has become darker Immediately after the machine is turned on the lamp intensity increases There ...

Page 189: ...defec tive Check them for damage If necessary contact Technical Support with the error information Unsupported media wrong size thick ness type etc is being used Use approved media See Specifica tions on page 38 Envelopes are being printed with the fuser separator levers in the plain paper posi tion Before printing envelopes place the fuser separator levers in the envelope position Symptom Cause S...

Page 190: ...aded in the machine Load the correct media in the machine The power source does not match the machine specifica tions Use a power source with the proper specifications Several sheets are being fed at the same time Remove the media from the tray and check for static electricity Fan plain paper or other media but not transpar encies and replace it in the tray Media is not set prop erly in the tray s...

Page 191: ... labels post cards thick stock glossy media or transparencies specify the appropriate media type in the printer driver Image is too dark The copy density is set too dark Select a lighter copy density The document was not pressed close enough against the original glass Position the document so that it is pressed close enough against the orig inal glass For details on positioning the document on the...

Page 192: ...r cartridges and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it The machine is not level Place the machine on a flat hard level surface Irregular print or mot tled image appears The media is moist from humidity Adjust the humidity in the media stor age area Remove the moist media and replace it...

Page 193: ...tridges are defective or installed incorrectly Remove the toner cartridges and check for damage If it is damaged replace it The fuser separator levers are adjusted for envelope printing Return the fuser separator levers to the plain paper setting There are toner smudges on the back side of the page whether or not it has been duplexed The media transfer roller is dirty Clean the media transfer roll...

Page 194: ...efective Remove the drum cartridge and check for damage If it is damaged replace it Lateral lines or bands appear on image The machine is not level Place the machine on a flat hard level surface The media path is dirty with toner Print several sheets and the excess toner should disappear One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is ...

Page 195: ...nd rein stall it One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The media is moist from humidity Remove the moist media and replace it with new dry media Line art does not print in color The line art setting for 2400 x 600 dpi requires Color Match ing to be turned off In the printer driver go to Quality tab and choo...

Page 196: ...ge means Do this CANCELLING JOB The job is being cancelled No action needed ENERGY SAVE The machine is in Energy Saver mode to reduce power consumption during periods of inactivity IMAGING The image from the digital camera is being rendered PLEASE WAIT After replacing a toner car tridge or after rebooting your machine after environ mental changes your machine automatically pauses to do an Auto Ima...

Page 197: ...IP address of the SMTP server could not be obtained from the DNS server Check the Network and E mail settings and send the data again COMM ERROR SMTP Server While data was being sent in Scan mode the connec tion to the server was cut Check the Network and E mail settings and send the data again DISCONNECT SMTP Server In Scan mode the connection to the server was cut Check the Network and E mail se...

Page 198: ...aste toner bottle in the drum cartridge is full Replace the drum car tridge DUPLEX COVER OPEN Displaying alternately CLOSE DUPLEX COVER Duplex cover is open Close the duplex cover FILE FULL Displaying alternately PRESS ANY KEY The memory has becomes full while scanning a docu ment in Scan mode Turn the machine off and then after waiting a few seconds turn it on again Decrease the amount of data to...

Page 199: ... in the paper tray Load A4 Letter or Legal size paper in the paper tray ID card copying cannot be used with paper of a size other than A4 Let ter or Legal MEDIA TYPE ERROR Displaying alternately LOAD CORRECT MEDIA XX TRANSPARENCY was selected as the paper type but paper other than transparencies is loaded into Tray 1 Load the correct media type in Tray 1 A setting other than TRANSPARENCY was selec...

Page 200: ...menu NOT E MAIL ADDRESS An email address was not pro grammed in the one touch dial key or speed dial num ber This message appears if a fax number or email address is pro grammed for group dialing Before sending scan data using one touch dial keys or speed dial numbers register an email address with the one touch dial key or speed dial number NOT REGISTERD An email address was not pro grammed in th...

Page 201: ...m the tray Locate and remove the misfeed PAPER SIZE ERROR Displaying alternately RESET PAPER XX The size of the media loaded in the media tray is incor rect Load the correct media size in the specified tray REMOVE ORIG IN ADF ID card copying is specified but the document is loaded into the ADF Remove the document from the ADF ID card copying can only be used with a document placed on the original ...

Page 202: ...Y STOP on the MACHINE SET TING menu is set to ON FAX or OFF Replace the specified toner cartridge X TONER Displaying alternately INCORRECT The X toner car tridge is an unap proved type Install an approved toner cartridge of the appropriate type see page 122 X TONER Displaying alternately LOW The X toner car tridge is low and should be replaced within 200 pages at 5 coverage of let ter A4 pages Pre...

Page 203: ...ER The X toner car tridge is empty This message appears if 8 TONER EMPTY STOP on the MACHINE SET TING menu is set to ON Replace the toner car tridge TONER LIFE END Displaying alternately CHANGE X TONER The X toner car tridge is empty Replace the toner car tridge This message means Do this ...

Page 204: ...n turn it on again If the problem persists contact your local vendor or authorized service provider This service message means Do this CAUTION MACHINE TROUBLE Displaying alternately SERVICE CALL XX An error has been detected with the item indicated XX in the service message Reboot the machine This often clears the service message and machine opera tion can resume If the problem per sists contact T...

Page 205: ...11 11 Installing Accessories ...

Page 206: ...ries will void your warranty This chapter provides information about the following accessories Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation Duplex Option Auto duplexing Tray 2 Lower feeder unit with 500 sheet tray included ...

Page 207: ...Duplex Option 197 Duplex Option Duplex Double Sided printing can be performed automatically with the duplex option installed Installing the Duplex Option 1 ...

Page 208: ...Duplex Option 198 2 Be sure to remove the tape 3 Before installing the duplex option open the duplex cover and check that the knob is posi tioned vertically After checking the knob close the cover ...

Page 209: ...Duplex Option 199 4 5 Since the duplex option is not yet secured to the machine hold the duplex option in place when opening its cover ...

Page 210: ...Duplex Option 200 6 Make sure that both knobs are securely locked 7 ...

Page 211: ... to 500 sheets of A4 Letter size paper can be loaded in Tray 2 Installing Tray 2 Note Since consumables are installed in the machine be sure to keep the machine level when moving it in order to prevent accidental spills 1 ...

Page 212: ...Tray 2 202 2 Be sure to place Tray 2 on a level surface ...

Page 213: ...A Appendix ...

Page 214: ...on 2400 dpi 600 dpi 1200 dpi 600 dpi or 600 dpi 600 dpi First print Simplex Monochrome 13 0 seconds for A4 Letter plain paper Full color 22 0 seconds for A4 Letter plain paper First copy Simplex Monochrome 23 0 seconds for A4 Letter plain paper 600 dpi 300 dpi Full color 52 0 seconds for A4 Letter plain paper 600 dpi 300 dpi Print Copy speed Simplex Monochrome 20 0 pages per minute for A4 Letter p...

Page 215: ...t capacity Tray 1 Multipurpose Cassette Plain paper 200 sheets Envelope 10 envelopes Label Postcard Thick Stock Transparency Letterhead Glossy media 50 sheets Tray 2 Optional Plain paper 500 sheets Output capacity Output bin 100 sheets A4 Letter Operating temperature 10 to 35 C 50 to 95 F Operating humidity 15 to 85 Power supply 110 to 127 V 50 to 60 Hz 10 6 120 V 60 Hz 10 10 only USA and Can ada ...

Page 216: ...proximately 33 kg 70 5 lb excluding the dust cover Toner cartridge Standard in box cartridge 0 55 kg 1 21 lb Y M C Standard in box cartridge 0 65 kg 1 43 lb K Replacement cartridge with toner roller cover Standard capacity 0 60 kg 1 32 lb Y M C High capacity 0 70 kg 1 54 lb Y M C K Interface USB 2 0 and USB 1 1 compliant 10Base T 100Base TX IEEE 802 3 Ethernet Standard memory 128 MB SDRAM Main Boa...

Page 217: ...tinuous Replacement Cartridge Standard capacity 1 500 pages Y M C Continuous High capacity 4 500 pages Y M C K Continuous Drum cartridge At 5 coverage using A4 Letter plain paper Monochrome 45 000 pages Continuous Full color 11 250 pages Continuous Item Average Life Expectancy in Simplex Pages Fuser unit 120 000 pages Transfer belt unit Monochrome 125 000 pages Continuous Full color 33 700 pages C...

Page 218: ...chine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode after a period of inactivity An ENERGY STAR product uses energy more efficiently saves you money on utility bills and helps protect the environment ...

Page 219: ...sity 95 D Direct print 87 Duplex 99 Duplex option 195 E Entering direct 114 Envelope 41 G Glossy Media 45 I ID card copy 97 Imageable area 46 Installation precautions 2 L Labels 42 Layout tab 79 Letterhead 43 Loading document 69 Loading print media 47 M Machine Parts 3 Main screen 14 Maintenance 136 Media Clearing misfeeds 154 Path 154 Preventing misfeeds 153 Media misfeed ADF 167 Duplex option 16...

Page 220: ...ng 74 Q Quality 93 Quality tab 84 R Replace Drum cartridge 130 Toner cartridge 120 S Scan 106 TWAIN driver 107 Scan mode settings 117 Scan to email Basic scan to email operation 109 Scanned image size 118 Scanner driver 107 Select media tray 95 Service messages 192 Setting Clone Copying 102 Setting Poster Copying 103 Specifying a recipient 114 Direct entering 114 One touch dial key 114 Speed dial ...

Page 221: ...Index 3 W Watermark tab 83 Z Zoom ratio 94 ...

Page 222: ...Index 4 ...

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