Oki Data CONFIDENTIAL
44871001TH Rev.6
8-55
8. TROUBLESHOOTING PROCEDURES
8.5.5. (4) Feed jam (Error code 380, 381)
(4-1) Jam occurs immediately after the power is turned on.
Check item
Check operation
Actions for NG
results
(4-1-1) Check condition of paper running path
Paper running path
of the front unit
Open the front cover check if paper is not
jammed in the paper running path.
Remove the
paper
(4-1-2) Check condition of the mechanical parts
Write sensor
Does the write sensor lever work normally?
(It moves freely by touching.)
Replace the
paper sensor
plate.
Clean a sensor.
Replace the main
board.
(4-2) Jam occurs immediately after the paper feed is started.
Check item
Check operation
Actions for NG
results
(4-2-1) Check condition of paper running path
Paper running path
of the front unit
Open the front cover check if paper is not
jammed in the paper running path.
Remove the
paper
(4-2-2) Check condition of the mechanical parts
Write sensor
Does the paper reach the write sensor lever?
YES:
Go next question.
NO:
Go Check paper
feed roller.
Does the ejection sensor lever work normally?
(It moves freely by touching.)
Replace the write
sensor lever.
Is theIN_WR connector of the main board
connected properly?
Connect the
IN_WR connector
properly.
Clean the write sensor
Replace the main
board.
Paper feed roller
Does the paper feed roller rotate?
Replace Paper
Feed Roller or
Paper Feed
Clutch.
Is the image drum cartridge appropriately set?
Set the image
drum cartridge
appropriately.
Summary of Contents for MB461MFP
Page 1: ...MB461 MB471 MB491 MB491 MB491 LP MPS4200mb MPS4700mb Maintenance Manual 031314C ...
Page 72: ...Oki Data CONFIDENTIAL 44871001TH Rev 6 3 21 3 MFP INSTALLATION Sample MB471 Sample MB491 ...
Page 114: ...44871001TH Rev 6 4 36 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS ...
Page 138: ...Oki Data CONFIDENTIAL 5 LUBRICATING POINT 5 1 Lubrication point 5 2 ...