Oki Data CONFIDENTIAL
44871001TH Rev.6
8-21
8. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning
Description
12
Error
40959 (K)
1
2
3
4
5
Please check %COLOR% Toner
Cartridge.: %ERRCODE%
Please see Help for details.
Something is wrong with
the toner sensor.
This status is indicated in
Shipping Mode only.
If the same error is
detected in FACTORY
Mode, it is indicated as
service call of 163.
Error 543 : K
13
Error
30034
1
2
3
4
5
Paper Size Error
Please open the scanner unit and
the top cover
and check paper size.
Please see Help for details.
Inappropriate size paper
was fed from a tray.
Check the paper in the
tray or check for Multiple-
feed. Open and close the
cover to perform recovery
printing, and continue.
14
Error
40077
1
2
3
4
5
Paper Jam: 390
Please open the scanner unit and
the top cover.
Please see Help for details.
Paper Jam occurred
during paper feeding from
tray.
Error 390 : MP Tray
Error 390 : MANUAL
15
Error
40077
1
2
3
4
5
Paper Jam: %ERRCODE%
Please pull out the paper cassette
of the indicated tray.
Please see Help for details.
Paper Jam occurred
during paper feeding from
tray.
Error 391 : Tray1
Error 392 : Tray2
16
Error
40078
40079
1
2
3
4
5
Paper Jam: %ERRCODE%
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 381 : Transport
Error 382 : Exit
No.
Category
PJL Status
Code
Error Warning
Description
17
Error
40819
1
2
3
4
5
Paper Jam: 389
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred in
paper path.
Error 389 :
Printing Page lost
18
Error
40054
1
2
3
4
5
Paper Jam: 372
Please open the scanner unit and
the top cover.
Please see Help for details.
Jam has occurred nearby
DUPLEX unit.
Error 372 :
Misfeed from Duplex
19
Error
40996 (K)
1
2
3
4
5
Please install new Image Drum
Unit.
Please see Help for details.
The life of the image drum
(Alarm)
Error 353 : K
Warning status takes
effect at Cover Open/
Close.
20
Error
40936 (K)
1
2
3
4
5
Please install new Image Drum
Unit.
Please see Help for details.
The toner empty error is
occurred after the image
drum reached its life.
Error 563 : K
This is displayed until
a user exchanges the
image drum.
21
Error
40914 (K)
1
2
3
4
5
Please check %COLOR% Toner
Cartridge.: %ERRCODE%
Please see Help for details.
Shows that the toner is
not supplied (the toner
cannot be detected).
The lever of toner
cartridge may not be
locked, or toner cartridge
may be set with protection
tape.
Shows that the toner
cartridge lever has not
been locked.
%ERRCODE%: specifies
3 digits error code.
Error 547 : K
Summary of Contents for MB461MFP
Page 1: ...MB461 MB471 MB491 MB491 MB491 LP MPS4200mb MPS4700mb Maintenance Manual 031314C ...
Page 72: ...Oki Data CONFIDENTIAL 44871001TH Rev 6 3 21 3 MFP INSTALLATION Sample MB471 Sample MB491 ...
Page 114: ...44871001TH Rev 6 4 36 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS ...
Page 138: ...Oki Data CONFIDENTIAL 5 LUBRICATING POINT 5 1 Lubrication point 5 2 ...