45530603TH Rev.2
4-8
Oki Data CONFIDENTIAL
4. TROUBLESHOOTING PROCEDURE
LCD Status Message
( represents a blank line.)
Online
indicator
Inspection
lamp
Details
Error
code
Please change
%TRAY% paper.
Ensure %MEDIA_
SIZE%, %MEDIA_
TYPE% is installed.
If printing fails,
cancel and re-adjust
tray settings.
Pressing OK will
print using current
paper tray settings.
Please see HELP for
details
Off
Blink
Indicates that either the paper size set to
the tray or the paper size/media type of
paper does not agree with the print data.
Prompts the user to load proper paper in
the tray. (It takes time until the statue is
cleared after insertion of the tray and rise
of the lever.)
Error 461: Tray 1
Error 462: Tray 2
Error 462: Tray 3
Error 464: Tray 4
Error 465: Tray 5
The unit of paper size in the Custom
mode follows the unit for display (menu
setting) specified for MP Tray unless
otherwise specified by the driver.
If specified by the driver, paper size is
displayed in the unit specified by the
driver.
Paper size display in the Custom mode:
“<Width> x <Length> <unit>”
ex : 210 x 297 mm
8.5 x 11.0 inch
When the user presses the OK button,
the printer ignores the error only for this
job and performs printing.
If Media_Size covers both portrait and
landscape, %MEDIA_SIZE% additionally
shows an icon indicating the paper
orientation after the paper size.
If the paper size of the tray matches with
the print data when the tray is set, the
printer automatically prints out the job.
Error
461
462
463
464
465
Remove Paper
%STACKER%
Please see HELP for
details
Off
Blink
The stacker of the printer unit is filled with
printed paper.
Error 480 : Face Down Stacker
Error 484 : Face Up Stacker
Error
480
484
LCD Status Message
( represents a blank line.)
Online
indicator
Inspection
lamp
Details
Error
code
Install %MEDIA_
SIZE% in MPTray
Please see HELP for
details
Off
Blink
Indicates that a print request has been
issued to the MP tray that has run out of
paper.
When the timeout (3 seconds), which
is set to PU firmware, has expired
after paper loading by the user, the
multipurpose tray moves up, and paper
feed resumes.
Also, when the user presses the OK
button before the timeout, paper feed
resumes.
Error 490: MP Tray
The unit of paper size in the Custom
mode follows the unit for display specified
by the menu unless otherwise specified
by the driver.
If specified by the driver, paper size is
displayed in the unit specified by the
driver.
This error occurs when the MP tray is at
the home position and the “PE SNS2”
sensor cannot detect paper.
Error
490
Install %MEDIA_
SIZE% in %TRAY%
Please see HELP for
details
Off
Blink
Indicates that a print request is issued
to the tray that has run out of paper.
Prompts the user to refill it with paper.
Error 491: Tray 1
Error 492: Tray 2
Error 493: Tray 3
Error 494: Tray 4
Error 495: Tray 5
The unit of paper size in the Custom
mode follows the unit for display specified
by the menu unless otherwise specified
by the driver.
The paper size displaying form of the
custom mode is the same as above.
If Media_Size covers both portrait and
landscape, %MEDIA_SIZE% additionally
shows an icon indicating the paper
orientation after the paper size.
Error
491
492
493
494
495
