OGSI OG-75, Installation, Operation & Maintenance Manual, Page: 5 / 52

Effective April 2006
2
Technical Service and Assistance
This manual is intended as a guide for operators of OGSI Oxygen Generators
and Oxygen Generating Systems. It includes information on our warranty policy, on
how the machines work, on proper set up and operation, and finally on how to maintain
them.
It is our intention to provide complete customer satisfaction. This manual is one
way in which we hope to provide you with technical assistance.
If you do not find what you need in this manual or you have other questions
about this equipment, please feel free to contact us directly. This can be done in a
number of ways that are listed below. We look forward to serving your oxygen needs
and invite your inquiries. We will respond to you as promptly as possible.
Technical service personnel are available at OGSI from 8:00 A.M. through 5:00
P.M. Eastern (U.S.) Standard Time which is Greenwich Mean Time minus 5 hours
(GMT - 5). You may reach
OGSI personnel through the following means:
- By Telephone from within the United States two numbers may be used:
(800) 414-6474 - our toll free number (from within the USA only)
(716) 564-5165 - our direct number
- By Telephone from outside the United States you must dial:
Your local International Access Code (usually 0 or 00), followed by
The Country Code for the U.S. which is (1), followed by
Our Area Code and Number (716) 564-5165
- By Automated Voicemail:
at the numbers listed above -available 24 hours/day.
- By Fax from within or outside the United States as above at;
(716) 564-5173 - available 24 hours/day
- By E-Mail or through our World Wide Web site at :
ogsimail@ogsi.com - available 24 hours/day
http://www.ogsi.com - available 24 hours/day
- By Mail at:
OGSI
814 Wurlitzer Drive
North Tonawanda, New York 14120 USA
- By UPS, FedEx or Common Carrier at:(This address for return shipments)
OGSI
814 Wurlitzer Drive
North Tonawanda, New York 14120 USA
We also have a list of Distributors and Authorized Service Agents available upon
request.