EN
43
Troubleshooting
Reset the device
y
If the
On/Off
button does not reset your device, use the “pinhole reset” button,
locat ed on the back of the device.
The device reboots. Settings and data are NOT lost.
Touch screen does not respond
y
Ensure that the app provides full touch screen support.
y
Do not tap to hard on the screen; this can cause malfunctions.
No sound from earphones
y
Ensure that the volume setting is not too low and that the connection is ok.
Ensure that the earphones are clean. Corrupted MP3 files can cause
different noise or cannot be played. Ensure that the files are not damaged.
Try different earphones. Ensure that the Wi-Fi function is enabled and that a
wireless network is within range.
Characters are corrupted
y
Ensure that the language is set properly.
No Wi-Fi connection
y
Ensure that the Wi-Fi function is enabled and that a wireless network is within
range.
y
Enter the correct password. Observe special characters and case sensitivity.
Characters must be entered accordingly.
y
Follow the hints on the next page.
