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How to Install the ONYX Printer Driver

Introduction

This section explains how to install and configure the ONYX ProductionHouse or
PosterShop installation files for the Océ Arizona 318 GL / 360 GT and Océ Arizona 360
XT printers.

Purpose

The printer installation file configures the ONYX software so that it knows how to
communicate with the Océ Arizona 318 GL / 360 GT. This prepares the printer so that
the operator can manage print jobs.

Before you begin

Make sure that the ONYX application software is installed before you install the printer
driver.

Note:

The ONYX Printer Installation Driver File can be installed as the final step in the instal-
lation of the ONYX ProductionHouse or PostShop software application or it can be
downloaded separately and installed later. However, it must be available for the software
to communicate with the printer.

Installation Procedure

1.

Power on the printer.

2.

Select the Setup tab in the printer software to access the printer's network name.

3.

Verify that there is an Ethernet network connection between the ONYX host computer
and the printer. To do this click on the Windows Start button the select My Computer,
My Network Places and ensure that the network name for the Océ Arizona 318 GL /
360 GT is on the list.

4.

Install the Printer Installation File on the ONYX host computer (if you have not already
done this during the installation of the software). To install, click Start, All Programs,
then ProductionHouse or PosterShop and select Add Printer.

5.

Select the media to be installed and continue with the installation.

Chapter 5 - How to Operate Your Océ Arizona Printer

78

How to Install the ONYX Printer Driver

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Summary of Contents for Arizona 180 GL

Page 1: ...Oc Arizona 318 GL 360 GT Oc Arizona 318 GL 360 GT XT Revision A Oc User Manual...

Page 2: ...representation or warranties with respect to the contents hereof and specifi cally disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Oc reserves th...

Page 3: ...rface Hardware 42 Printer Interface Software 44 Print Job Control Module 46 Periodic Maintenance 56 Counters Module 58 Settings Module 59 Tools and Utilities Module 64 Installation and Upgrade Module...

Page 4: ...ctors 133 Chapter 8 How to Use the Static Suppression Upgrade Kit 137 Reduce Static with a Static Suppression Kit 138 Chapter 9 How to Work With White Ink 141 Operator Guidelines for White Ink 142 Whi...

Page 5: ...ds 225 How to Clean the UV Lamp Filter 229 How to Remove Ink 231 Empty the Ink Waste Tray 233 Fill the Coolant Reservoir 235 Replace the Spit Catcher Foam Pad 238 Clean Gantry Rails 240 How to Change...

Page 6: ...6 Contents...

Page 7: ...Chapter 1 Introduction...

Page 8: ...refer to these printers The manual orients you to the many fea tures and procedures that allow you to print professional quality images on various media with these printers Multi Language Support The...

Page 9: ...ation about the problem as possible and have it ready to provide to your customer care center The more information you can provide initially the more quickly the problem can be corrected Statement of...

Page 10: ...e responsibility of the operator to try to eliminate simple problems before calling a service representative But knowing when to call for service is also important An un trained operator must not atte...

Page 11: ...mercial environments Operation of this equipment in a residential area may cause interference in which case the user at his own expense is required to take whatever measures are required to correct th...

Page 12: ...1995 E and declared according to ISO4871 1984 E Measurements taken at the sample in 5 different locations Printer in normal operation with Vacuum Pump does not exceed 75dB maximum measured value 66dB...

Page 13: ...il info oce com Toxic and Hazardous Substances or Elements in the Product Poly brominat ed dipenylether PBDE Polybro miated biphenyls PBB Hexava lent CrVI Cadmi um Cd Mercury Hg Lead pb Part Name No N...

Page 14: ...Chapter 1 Introduction 14 Product Compliance...

Page 15: ...Chapter 2 Product Overview...

Page 16: ...Roll Media Option is available to facilitate printing on roll media Illustration 2 Arizona 360 GT Printer Printer Specifications The printer must be operated in accordance with the environmental cond...

Page 17: ...through 240VAC 10 50Hz Single Phase 318 GL 360GT 2 AC lines 16A Inlet 1 and 8A Inlet 2 360XT 2 AC lines 16A Inlet 1 and 16A Inlet 2 Recommended Circuit Breaker North America 20A European Union 16A Pow...

Page 18: ...Chapter 2 Product Overview 18 Printer Specifications...

Page 19: ...Chapter 3 Safety Information...

Page 20: ...ses with side shields when handling inks Read and practice safety guidelines as outlined in the MSDS for each ink Post these documents in the work area as required by prevailing law MSDS are provided...

Page 21: ...Ozone As a UV lamp warms up it briefly passes through a section of the light spectrum which excites oxygen molecules enough to create ozone Once a UV lamp has completely warmed up only very minute am...

Page 22: ...ustrial Protective Eyewear with lenses that block both UVA and UVB Gloves and long sleeved work clothes are essential to reduce the skin s exposure to UV emissions Chapter 3 Safety Information 22 UV C...

Page 23: ...sabled and UV lamps are turned off if they were On when the station drawer is open The Interlock system is automatically reset when the drawer is closed Power up Interlock Test for Carriage On power u...

Page 24: ...that looking at the UV light source is dangerous Wear protective eye wear with side shields gloves and long sleeves when using this printer Ultraviolet Light Radiation Hazards Emission Ef fective UV i...

Page 25: ...rriage can create a pinch hazard as it moves along the gantry Located on both ends and the rear of the carriage Crush Hazard Keep hands clear while operating A reminder that vertical movement of the c...

Page 26: ...anger High Voltage Warning that High Voltage is present behind marked panel 17 Isolate Power Warning Isolate Power Before Servicing Refer to the section How to Power the Printer On and Off and sub sec...

Page 27: ...the table strut If pressure is put on the table strut it can bend and thus affect the level of the printer table and therefore print quality 21 PE K PE K GND Protective Earth Identification Chapter 3...

Page 28: ...but would compromise the capabilities of the printer if changed Therefore they are pointed out as a precaution the operator must be aware of when using the printer Attention The photos in the followi...

Page 29: ...riage to move manually if it is al ready in motion If you do move the car riage a Motion Error message will display and you will have to use the mouse to click Reset on the user inter face LCD display...

Page 30: ...and you will have to use the mouse to click Reset on the user interface LCD dis play 24 Do not push gantry When the Mainte nance Station is open to perform printhead maintenance do not touch the UV la...

Page 31: ...t your hands in this area during daily print head maintenance as this process causes the carriage to move up and down 26 Carriage Crush Hazard Avoid placing fingers hands or other objects in the IGUS...

Page 32: ...ter is engineered to minimize machine components and operating procedures that may compromise operator safety However in order to maintain some machine operations and functionality certain compromises...

Page 33: ...d by the movement of the carriage and gantry supports Keep hands away from this area unless the printer power is off 30 Carriage Guard and Gantry Rails A crushing hazard is created by the move ment of...

Page 34: ...Pinch hazard A high risk crush ing pinch hazard is created by the table and the gantry 32 Table Carriage Pinch Hazard A high risk crush ing pinch hazard is created by the table and the carriage Chapte...

Page 35: ...by the carriage and the gantry when the Z Axis is moving carriage moves up or down 34 Gantry Shear Hazard A high risk shearing hazard is created by the gantry and the gantry rail This pho to shows th...

Page 36: ...antry Shear Hazard A high risk shearing hazard is created by the gantry and the gantry rail This pho to shows another view from the bottom Do not place fingers or hands in this area Chapter 3 Safety I...

Page 37: ...high risk shearing hazard is created by the carriage and the gantry frame 37 IGUS Impact Hazard Entanglement hazard A medium risk of fin ger or material entan glement is created by the web assembly IG...

Page 38: ...car riage guard can be hot The Carriage Guard is an aluminum fence around the perimeter of the carriage If the guard is not properly seated all gantry and carriage motion is dis abled UV Lamps are swi...

Page 39: ...he printer with the Media Roll Option Situation and Action to Avoid How NOT to use the Roll Media Option Avoid these Situations For Your Personal Safety Do not place your hands near any of the media s...

Page 40: ...aft drive motors when the printer is printing or when the dual foot controls are pressed Do not place your hand on the Media Roll motor enclosure when the green bea con light is On as the gantry may m...

Page 41: ...Chapter 4 How to Navigate the User Interface...

Page 42: ...button The printer control software is displayed here 2 Operator Control Station Three vacuum zone control handles determine which of the three print zones on the printer table will be active when the...

Page 43: ...voir Ink filters remove unwanted particulate matter from the ink 11 Ink Filters Contains bags of ink with ID tags to ensure that the correct color of ink is installed and not expired 12 Ink Bay Used...

Page 44: ...The functional areas supports all operator input necessary to operate maintain and service the printer The status areas are used to report printer status Onscreen Keyboard Numeric Keypad A mouse is u...

Page 45: ...ed the amount of media printed and the number of print jobs started Also provides counters for the UV lamp bulbs use Printer Counters Counters Tab Displays information about and also allows you to cha...

Page 46: ...ntrol display is divided into functional and status areas The functional areas supports all operator input necessary to operate maintain and service the printer The status areas are used to report ima...

Page 47: ...job 9 Job Information and Parameters panel Use these tabs to select the different modules of the printer user interface 10 Interface Tabs Displays the current installed version of the printer softwar...

Page 48: ...s active only while a job is printing Note Use of the Pause Resume button may cause artifacts in a print because of the uneven curing of the ink if the job is paused Do not use this unless it is essen...

Page 49: ...Note that Special Prints will not move to the inactive list Cancels a currently printing job and moves it to the inactive list Note that the first click cancels the print but the carriage will contin...

Page 50: ...he Settings page Tie lamp controls together When en abled this feature automatically matches the power of the trailing UV lamp when power of the leading UV lamp changes It is still possible to adjust...

Page 51: ...ll timeout after 15 minutes of inactivity time can be changed by a service technician If lamps are extinguished when the timeout expired then the button changes its status to unchecked If lamps are of...

Page 52: ...e left A job count summary displays total number of active jobs and number of jobs put on hold Job order control buttons can be used to change order of jobs queued for printing The active job list has...

Page 53: ...nactive job list consists of a table and job count summary on top A job count summary displays the total number of inactive jobs The list can be sorted by clicking on the appro priate column header Th...

Page 54: ...that was selected in ProductionHouse Notes Appears only if a note was specified for the job Notes are entered in the ONYX software PrintParam eters Print Modes Explained Express mode provides faster...

Page 55: ...e Quality Layered mode with two CMYK layers to provide a similar effect Quality Layered allows you to place multiple layers in one print job It is most useful when printing with White Ink see Chapter...

Page 56: ...uency and costs will increase Note If you have not performed your daily Printhead Maintenance a dialog box appears with a query to Perform or Postpone this task If you choose to perform Printhead Main...

Page 57: ...this reminder is displayed in the Settings Printer menu Weekly Empty the waste ink tray Monthly Bleed the ink filter for that color ink See How to Change Ink Filters in the Maintenance section Ink bag...

Page 58: ...ble Counters Explained Function Component These counters display a cumulative total of ink consumed or area printed over the whole life of the printer Non resettable Counters These counters display a...

Page 59: ...printer settings and if installed the Roll Media settings Date and Time Settings 51 Date and Time Date display only cannot change the date Time change the time of day if required Whether Daylight Savi...

Page 60: ...a network consultant to determine what the setting must be for the network alternately you can purchase a DHCP router for your network that will automatically supply the network settings Network Name...

Page 61: ...you to change the following features Language Measurement Units Date format Time format Display job time Tie lamp controls together Hold on active Job delete confirmation Screen saver Screen saver ti...

Page 62: ...able vacuum timeout End of swath delay Full carriage travel Automatic warmup day Automatic warmup time Ionizer bar static suppression On or Off Roll Module 55 Roll Media Settings Top Margin Specifies...

Page 63: ...w the image Media Move on Unload Specifies the amount of media moved on unload in the selected measurement units Note This setting icon is displayed only if the Roll Media Option is installed Chapter...

Page 64: ...ts provides special prints for various purposes such as reference adjustment and alignment etc Some are for operator use and others are for service technician use only Ink Flush clears the selected co...

Page 65: ...ine that the printer output meets quality stan dards A ship print that is printed at the factory is shipped with each printer It can be used as a comparison with one printed at the customer site The T...

Page 66: ...o actually print the special print It will appear in the active job list and is printed like any other print job Note Refer to the sections that document the special prints for details on printing For...

Page 67: ...the drawer Both the white ink and all of the IJC256 inks need to spit periodically to help keep the printhead nozzles clear of debris The Alignment Procedure is needed when the Spit Catcher is first i...

Page 68: ...usly saved log files are deleted Therefore do not generate a second batch if you have just recently generated log files unless re quested to do so by a service technician Chapter 4 How to Navigate the...

Page 69: ...contract Your local service representative will either install the upgrade or provide you with the upgrade file in some circumstances Illustration 58 Printer Upgrade Module How to Upgrade the Firmwar...

Page 70: ...Chapter 4 How to Navigate the User Interface 70 Installation and Upgrade Module...

Page 71: ...Chapter 5 How to Operate Your Oc Arizona Printer...

Page 72: ...ing Onyx ProductionHouse Training Maximum performance from the Oc Arizona 318 GL 360 GT printer requires a properly trained operator Oc trains the operator in the use of the printer hardware and softw...

Page 73: ...The printer has an AC power switch that turns the printer On or Off The switch also functions as an AC power lock out switch It is located at the end of the printer as seen below Note Some printer mo...

Page 74: ...The initialization is complete when the top left panel of the display shows Ready Your printer is now ready for use Attention After powering the printer On leave it running continuously even when at...

Page 75: ...procedure is complete Note Avoid Extended Power Off If the power is switched off for only a short period for example when the printer is shut down and then immediately restarted to correct an electri...

Page 76: ...onger term storage Longer than 14 days How to Lock Out the Power Switch Attention Some service procedures require locking out the On Off switch to ensure operator safety When the switch is locked out...

Page 77: ...the AC power plug must first be unplugged from the printer 1 Follow the Lock out procedure above 2 For additional safety also disconnect the AC power plug from the wall outlet 3 When the printer is s...

Page 78: ...be downloaded separately and installed later However it must be available for the software to communicate with the printer Installation Procedure 1 Power on the printer 2 Select the Setup tab in the...

Page 79: ...Configure Printer Host Name Note If you have more than one printer each printer must have a unique network name The network name can be changed in the Settings module of the printer User Interface Che...

Page 80: ...was selected 2 Run the Test again Result When a Valid IP address for the printer is verified click on OK to complete the configu ration of the communication link between ProductionHouse and the Oc Ari...

Page 81: ...k heater click on the Ink Temperature Control icon located on the Command Toolbar of the Job Control screen 2 Clean the carriage underside 3 Perform Printhead Maintenance after the ink temperature has...

Page 82: ...n On Table Vacuum Adjust Bleed Valve If Required Clean Media If Required Check the table to make sure that there are no obstacles that can interfere with the travel of the gantry or carriage Start the...

Page 83: ...ickness When you select the Print toolbar icon it will gray out the icon and the hand icon to the left of the job to be printed will turn green When printing Flatbed mode and Flatbed icon on the comma...

Page 84: ...he media to be printed on If a full bleed image is to be printed the masking material should be the same thickness as the media to be printed on to prevent overspray from accumulating on the print hea...

Page 85: ...s Note The image is printed towards the print origin instead of away from it i e the last data line to be printed is the line at the print origin The reason the image is printed in this direction is t...

Page 86: ...ay sheet connected to an active vacuum zone must be covered This creates a closed vacuum system A bleed valve is provided to adjust the level of vacuum if needed Default Vacuum Zones The printer is sh...

Page 87: ...zones Masking the Vacuum Table When the printer table has only one large vacuum zone you must mask the area around the media to create a closed vacuum system Use scrap media or material that is equal...

Page 88: ...Small leaks can re duce this number and therefore the efficiency of the vacuum Porous media can also degrade the vacuum effect If the vacuum gauge for an active zone reads below 10 Hg 34 kPa and you h...

Page 89: ...3 The vacuum zones are open when the handles are vertical To close a zone turn the control handle a quarter turn clockwise Note The Oc Arizona 360 XT does not have vacuum zone control handles for Zon...

Page 90: ...x 1000 mm 3 Vacuum zone 1 2 3 2500 x 1250 mm 65 Common Metric Vacuum zones Custom Imperial Vacuum Zones The following shows the media dimensions that are available with the recommended Imperial vaccum...

Page 91: ...4 Vacuum zone 1 2 3 96 x 48 inches 66 Common Imperial Vacuum zones Chapter 5 How to Operate Your Oc Arizona Printer 91 Common Custom Vacuum Zones...

Page 92: ...at http dgs oce com Definition The term media covers a wide range of possible materials for the Oc Arizona 318 GL 360 GT printer Essentially any material that is less than 45mm 1 9 inches thick and le...

Page 93: ...carriage under side The tack cloth removes static and also removes particles that tend to attract stray ink drops that result in ink buildup Tack cloths are used by auto body shops to clean cars befor...

Page 94: ...end that you group the desired image with a preceding image so the printer is a consistent temperature when starting to print the desired image Thermal Deformation of Media Some heat sensitive media m...

Page 95: ...ed the carriage will collide with them if you print at zero media height Always check the height if you use multiple stacked cards so that they match the height of your media and the set the carriage...

Page 96: ...Chapter 5 How to Operate Your Oc Arizona Printer 96 How to Handle Media...

Page 97: ...Chapter 6 How to Operate the Oc Arizona 360 XT...

Page 98: ...three vacuum zones Any unique features of the Oc Arizona 360 XT are documented in this chapter All other features and specifications other than print sizes are the same as those for the Oc Arizona 318...

Page 99: ...printer consists of a flatbed vacuum table and moving gantry It can also be used with a Roll Media Option Media Support The Oc Arizona 360 XT printer supports media up to 2 50m x 3 05m 8 2 x 10 feet...

Page 100: ...e The zones are arranged to accommodate common media dimensions If a zone is activated you must mask off any part of it that is not covered by the media Note An active zone that is properly sealed wil...

Page 101: ...ed Off with the manual valve located at the Zone 1 end of the printer 3 Activate the zones you wish to use either with the icon on the command bar of the Print Job module or with the matched foot swit...

Page 102: ...py of a specific print job on media not larger than 1 25 x 2 5 meters 4 x 8 feet This allows greater productivity when printing multiple panels Illustration 69 Dual Origin Print Dual Origin Print Jobs...

Page 103: ...button to begin the print in Zone 1 6 Place media in Zone 2 mask off any unused areas and turn On the vacuum The printer will pause over the Center Zone after the Zone 1 print is complete and then st...

Page 104: ...Chapter 6 How to Operate the Oc Arizona 360 XT 104 How to Print With Dual Origins...

Page 105: ...Chapter 7 How to Operate the Roll Media Option...

Page 106: ...older 9 Vacuum Platen 4 Take up Media Shaft 10 Gimbal 5 Supply Media Shaft 11 Capstan Hardware Function table The Roll Media Option consists of a supply media drive media tension bar capstan roller va...

Page 107: ...ports the supply media roll 5 Supply Media Shaft Provides access to the supply media for media loading 6 Media Access Door Allows easy cutting of the media 7 Media Cut Guide Provides tension to ensure...

Page 108: ...are firmware greater than version 3 6 RMO print speeds are ap proximately as shown in this table based on a 2190 mm x 3000 mm image Arizona 318 GL Arizona 360 XT Arizona 360 GT RMO Print Mode m hr f h...

Page 109: ...g lbs Media Width mm 28 62 900 x 1220 40 88 1220 x 1480 45 100 1480 x 1780 50 110 1780 x 2200 Leader End of Roll Waste Leader Waste 560mm 22 inches Leader waste is the amount of media that cannot be p...

Page 110: ...aft Advance me dia from sup ply shaft Unlocks media supply shaft Rewinds me dia onto sup ply shaft Load Media n a Advances me dia n a Rewinds me dia Initialized Important Don t touch the pedal switche...

Page 111: ...the icons in the Roll Media Manager that are necessary to load and initialize a roll media print job How to set the Media parameters and print the job is explained in the section How to Print on Roll...

Page 112: ...The default setting is Print Side Out Print Side Normal Move is the default state When you click on this icon in the top right corner it changes to Slow Move Use Slow Move when you want to advance or...

Page 113: ...ard Method D Loading the Media Alternate Method Media Feed Direction Determine first whether you need the media roll to be print side out or in Print side out means that the media unrolls from the bot...

Page 114: ...end to the other If you have a roll that is not even before loading it hold the roll in a vertical position and carefully and evenly drop one end onto the floor then tap lightly a few times If any edg...

Page 115: ...ks 2 To unlock the media shaft core locks 1 turn counter clockwise with the supplied 5mm hex key 2 3 Slide a new roll of media onto the supply shaft 4 Roughly center the roll on the shaft and then ins...

Page 116: ...y media shaft core locks by turning the 5mm hex key clock wise 7 Re check that the media is still centered as locking the core may cause the roll to shift usually the shift is from 1 to 2 milimeters t...

Page 117: ...pecially on longer print job runs If you want to ensure that a media is loaded straight or if you see an inverted light dark banding across the media we recommend the alternative method 1 Select the L...

Page 118: ...edal as required 76 Thread Media Under Tension Bar Print side out 5 Open the media access door at the top of the Roll Media unit then reach down through the open door to grasp the media and feed it up...

Page 119: ...sure that the edge lines up with the edge of the supply roll 78 Align Media 7 Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take...

Page 120: ...image When roll media is not properly aligned the result is overstepping on one side and understepping on the other side of the media so that the band in the printed image is dark on one side and lig...

Page 121: ...media to the platen 80 Tape the media edges to the platen 4 Pull the hanging media edge taut and cut the media off from each edge at an angle to result in a point just below the take up core as shown...

Page 122: ...s completed advance the media until the cut area is wound onto the core across the width of the roll and verify with the ruler that the supply and take up edges are at the same location Note Important...

Page 123: ...amount This distance is determined by the Move Media on Unload value in the Settings Roll Module tab The default value will advance the media to a position past the Media Cut Guide so that the printed...

Page 124: ...omentarily to rotate the take up shaft one revolution to the unlocked position in the forward direction D Remove the Supply Shaft From the Printer 1 If you want to change the supply shaft momentarily...

Page 125: ...t automatically Set up the Roll Job Option in ProductionHouse 1 When you set the page size for your print job click on Type Roll to make it a roll media option job 83 Onyx Page Size Roll Option Set a...

Page 126: ...f the Print Job module so that it become dim grayed out This will stop any roll media jobs from automatically printing 84 Onyx Roll Hold Note The Hold for operator is not selected in this illustration...

Page 127: ...earance of backlit images Attention The red Emergency stop buttons do NOT stop the media transport when you print on roll media they only stop gantry and carriage movement If you encounter a situation...

Page 128: ...e check Nozzle Check Narrow is automatically added to the print queue Nozzle Check print 1067 x 107 5 3 5 x 0 35 ft Nozzle Check Narrow 886 5 x 214 7 2 9 x 0 70 ft 5 Check that the rest of the media p...

Page 129: ...back to its original values but the item will still appear in the list 7 Select the Media Tension 8 Select the Media Advance Correction Factor Note Leave it at 50 unless you see light or dark lines of...

Page 130: ...nd marked as roll jobs will print There is no explicit confirmation required to start a roll media print job Any roll media jobs in the print queue will start to print immediately Chapter 7 How to Ope...

Page 131: ...here the placement of a swath is displaced a significant distance away from the prior swath This requires a lower correction factor C Perfect Step where media advances correctly This requires no chang...

Page 132: ...the MACF until the white lines start to disappear Make a note of the MACF value Continue to decrease the MACF until dark lines just start to appear and note the value Typically the average of these t...

Page 133: ...gs when fibrous media is used Note If you use media that is known to have to have fuzzy edges you can sometimes minimize the problem by cutting or burning the debris off Required tool A package of edg...

Page 134: ...ibility that the carriage may hit the edge of the protector and thus damage printhead nozzles 4 Peel the backing layer from the double sided tape on the back of the protector 5 Place the bent edge of...

Page 135: ...ia edge protectors will reduce the amount of fiber and other debris However it is important to keep the platen and cutting guide areas clean as indicated in the Roll Media maintenance section How to D...

Page 136: ...Chapter 7 How to Operate the Roll Media Option 136 How to Use Media Edge Protectors...

Page 137: ...Chapter 8 How to Use the Static Suppression Upgrade Kit...

Page 138: ...is more readily accepted It is important to note that static electricity cannot be entirely eliminated only reduced To eliminate static electricity something physically would have to be done to the co...

Page 139: ...r is only active when the printer is printing How to Change the Height of the Bar The Ionizer bar is mounted by default to accommodate media up 13mm 0 5 inches in height If you need to use media that...

Page 140: ...bracket mount until the screw is located in the smaller end of the keyed slot 94 Bracket Mounted High 6 Make sure the bracket is level an then tighten the bracket mount screw 7 Repeat Steps 2 to 5 unt...

Page 141: ...Chapter 9 How to Work With White Ink...

Page 142: ...amount of white ink in order to keep the printheads clear and operating reliably White ink may require additional purges Before you begin If your printer includes the white ink option all 5 ink bags m...

Page 143: ...white ink information is properly prepared according to the methods described in this chapter and the print job is sent from ProductionHouse to the printer you have an opportunity to verify that the...

Page 144: ...image and thus allows various possible configuration choices You can save these configurations as Filters and place them in a Quick Set and this makes it possible to re create with minimal effort set...

Page 145: ...by printing color data on two separate layers with a white diffusing layer in the middle Opaque Application The opaque application involves printing CMYK data onto non white media For this applicatio...

Page 146: ...ur print job applica tion In order for ProductionHouse to successfully address white ink work flow data there are options in the software that must be configured How to Configure ProductionHouse 1 Wit...

Page 147: ...urn off two stage processing make sure the box is not checked 98 Turn off Two Stage Processing Result ProductionHouse is now prepared to accept print jobs with white ink data Chapter 9 How to Work Wit...

Page 148: ...ls for white ink are available for download from the DGS website http dgs oce com These media are documented later in this chapter see How to Use Media Models to Print With White Ink How to Print a Si...

Page 149: ...red to be white flood layers and the top layer to be a CMYK data layer If you want to print second surface e g transparent media viewed from side that does not have ink on it then the bottom layer sho...

Page 150: ...a white flood fill as an underlay an overlay The edges of the image bounding box the outer perimeter of the image will determine the extent of the flood fill area When to do This approach is used when...

Page 151: ...Options Modify the printer settings of a processed job in RIP Queue right click the job edit printer settings Note If you want to print first surface e g on opaque media the bottom and middle layers...

Page 152: ...eview the media color in Preflight you can set the media color either from the image or from the color dialog menu If you have areas in your image that use the media color and you want that color to b...

Page 153: ...ia color Full Knockout If you choose this option RIP Queue removes the spot data and the image data anywhere the image data matches the media color that you set Use this option when you want to knocko...

Page 154: ...e them by exporting a Filter to use on similar jobs Filters are a global color correction that can be applied to Quick Sets to automate the printing process for multiple jobs that use the same setting...

Page 155: ...red with the Quality Layered print mode Create or Edit your media to support spot ink in Media Manager before you open the job in Preflight or download a white ink media model from the web site 101 Sp...

Page 156: ...it has the ability to create spot channels Purpose When you have a raster based image and need to have select areas of that image show up as white when the media is non white or clear or translucent...

Page 157: ...purposes only For best results when working with text we recommend that you use a vector based program such as Adobe Illustrator 3 In PhotoShop ensure that the Channels tab is visible under the Windo...

Page 158: ...an be any value that will help you see the design better 105 Change Spot Color 104 Select Spot Color 7 Click OK to save your changes and close the Add Spot Channel dialog 8 You can create a flood laye...

Page 159: ...se 108 Select 10 It is also possible to edit the spot channel much as you would any other data in a Photo Shop document making use of such tools as the Eraser 11 Save your image as a either a TIFF or...

Page 160: ...ppear above the image data This is the correct format protocol for Il lustrator Save as TIFF and ensure that the spot colors option is enabled if you plan to bring this image directly into ProductionH...

Page 161: ...first step in the white ink workflow is to prepare your source image to use the white ink channel The white ink data must be designed entirely on a separate channel either as a spot channel layer or a...

Page 162: ...Color Swatch Color Use the sliders to adjust the swatch color It is best to choose a color similar to the spot ink in your printer Since white can be hard to distinguish you can make this color any va...

Page 163: ...spot color save your work How to Overprint Spot Data in Illustrator By default when you print opaque overlapping colors the top color knocks out cuts a hole in the area of colored image underneath Ove...

Page 164: ...print Preview Note After you set overprinting options you should use the Overprint Preview mode View Overprint Preview to see an approximation of how the overprinting colors will print by providing an...

Page 165: ...nal document 119 Text Overprinting 118 Knockout White Flood Fill Layers If a white flood layer were required in this file it would be necessary to place flood data above the image data layer in order...

Page 166: ...this data as Illustrator identifies this as a Spot rather than a flood layer 120 Pixel Preview Flood How to Place Raster Images in Illustrator 1 Begin by placing the desired file We recommend using PS...

Page 167: ...Spot Channel Path in Illustrator Conversely you may place a raster file in your Illustrator document and create Spot data in Illustrator using the path creation tools Create your path using the data...

Page 168: ...er outside of the group it is in to un link it from the clipping path 126 Moved Channel 3 Once outside the group make sure path is selected and fill it with your Spot 1 color Chapter 9 How to Work Wit...

Page 169: ...For instructions on how to do this see the Onyx web site for a document called Printing From a Mac it also contains generic information on printing from Windows based systems 6 Open the file in Produ...

Page 170: ...l open allowing for color changes Ensure that the chosen color does not appear anywhere in your image For this example we have used red composed of 100 Cyan and 100 Yellow 3 Place this rectangle behin...

Page 171: ...spot data may make desired output results more clear As well if English is not your native language use a name that is more meaningful in your language to be more effective Please do not use the name...

Page 172: ...ofiles tab Click on Spot Channel Replacement box 131 Spot Channel Replacement 4 Enter the new name in PostScript Spot Color Name in Spot 1 space 5 Click OK to save your settings Chapter 9 How to Work...

Page 173: ...ia types This section includes descriptions of each media model and provides an illustration of how print jobs generated with them in ProductionHouse will look in your printer s software interface The...

Page 174: ...ting is used to provide pleasing output for images when viewed under front or back lighting conditions Day Night output is obtained by first laying down a CMYK image layer followed by a white layer in...

Page 175: ...te Download file Oce_Arizona_350_GT_WhiteInk_BlackSubstrate OML This media model was built using a media with a black print surface In this instance black Polystyrene was used Due to the darkness of t...

Page 176: ...ctivate white printing 137 Define Layers When you process a print job in ProductionHouse with this media model as provided the job information displayed in the Arizona 350 GT Print Job Control module...

Page 177: ...s Therefore this media is built using 2 layers of CMYK data for color density followed by a layer of white flood data for diffusion Since a Flood Fill layer has been defined no additional file prep is...

Page 178: ...e OML This media model is intended for a mid tone grey print surface Due to the relative lightness of the media it is not necessary to place two layers of white ink to provide opaque white coverage be...

Page 179: ...izona_350_GT_WhiteInk_ProductionFlood OML This is the only media within the provided White Ink Workflow Media Model set that is not in Quality Layered mode This media is to be used as either a pre pri...

Page 180: ...t Layer Tool 147 Setup Spot Color 148 Mode Options When you process a print job in ProductionHouse with this media model as provided the job information displayed in the Print Job Control screen will...

Page 181: ...149 Parameters Chapter 9 How to Work With White Ink 181 How to Use Media Models...

Page 182: ...ectly to the How to Print with White Ink section for instructions on how to use the media models supplied on the web site However you will be limited by the particular white ink workflow and the media...

Page 183: ...configu rations in Onyx Media Manager 1 In the RIP Queue highlight your printer and click Media Manager 2 Click Configure Devices Configure Printer Capabilities and enable the white ink configurations...

Page 184: ...mmon for example the media models provided on the Customer support web page belong to the group WhiteInkUsageMedias 3 Select the CMYKW Quality Ink Configuration from the drop down menu 151 Set Quality...

Page 185: ...acement Do not use the name White as that name will prompt ProductionHouse to treat it in a particular manner not desired for the white ink workflow The preview color chosen here will be used as an in...

Page 186: ...ur usable file color space is limited to CMYK As well not restricting your ink levels correctly may result in an increase in ink droplet misting issues Note Most of the steps for creating a media with...

Page 187: ...s 154 Mode Options 2 In the Mode Options window select the Quality Layered Print Mode Click OK to save these settings and close the window 155 Define Layers Chapter 9 How to Work With White Ink 187 Ho...

Page 188: ...you can set up how you want the ink to behave in each layer It is not nec essary to use all 3 available layers it is also possible to build a media using only one or two layers The ink usage options...

Page 189: ...an image editing program such as Adobe Illustrator If you want to auto generate spot data from your image use the Spot Layer Tool in Preflight to create the data for the white layers To generate whit...

Page 190: ...ed the processes that requires such a configuration Keep in mind though that if you use one or two layers of white it will affect output color rendering and overall density 3 For the best color fideli...

Page 191: ...ibed earlier to get the coverage you desire Determine the ink restriction values for your color channels as usual using either the density or chroma method Depending on the swatch you reprint to verif...

Page 192: ...162 Print Swatch 163 Substitute White for Black 2 Once the swatch is dry click Read Swatch and Read Swatch again to open the calibration data table 3 Follow the Strip letter and Patch number If you ha...

Page 193: ...Click Finish Result This completes the media profiling workflow and you can now use this media in ONYX ProductionHouse How to Use the Media You Created Now that you have a media model with white ink...

Page 194: ...r usage may also be made on a per job basis from Rip Queue Right click on the desired file then choose Edit Printer Settings A dialog box opens allowing you to re define the layers here Chapter 9 How...

Page 195: ...can be contained within a more general group of settings the Quick Set Once you create and apply Quick Sets to a print job the job will have the appropriate settings automatically selected Quick Set...

Page 196: ...Quick Set Options To access the Advanced Quick Set Options click the Advanced button The tabs you need to access for white ink workflow are Postscript In this window ensure that 2 stage processing is...

Page 197: ...utton on the toolbar to edit a Quick Set How ever you cannot change the Quick Set Name when you use this method 5 Use the reference material in the start of this section to guide you in the Quick Set...

Page 198: ...Chapter 9 How to Work With White Ink 198 How to Create and Use Quick Sets...

Page 199: ...Chapter 10 Ink System Management...

Page 200: ...ased media used for most indoor applications such as foam board corrugated cardboard card stock and poster paper Oc IJC256 inks also have a softer surface when cured and printed materials are less scr...

Page 201: ...nt in the ink bay or if an expired tag is connected to the printer then the operator is alerted and an error message is displayed The ink delivery system provides the printheads with ink at the approp...

Page 202: ...is protected from contaminants in the ink by means of ink filters These are easily accessed and can be replaced by the operator when they become blocked with debris see the Maintenance section How to...

Page 203: ...ule to view the ink menu Store in cool dry place and keep away from heat and direct sunlight Perform Printhead Maintenance every day before printing Swab the printheads with UV Flush at least once a w...

Page 204: ...you see it check the level of ink remaining and change the bag if needed If you see the message and there is still ink in the bag place a service call The operator sees that the bag is empty An ink ba...

Page 205: ...placed 3 Press the quick release coupler button at the bottom corner of the ink bag 4 Unhook the bag from the top of the ink station 5 Replace with a new ink bag of the same color 6 Push the quick rel...

Page 206: ...Chapter 10 Ink System Management 206 How to Change Ink Bags...

Page 207: ...Chapter 11 Error Handling and Trou bleshooting...

Page 208: ...e appropriate remedy Otherwise note the exact error message and associated error number and what the printer was doing before the error then place a service call Basic Troubleshooting Troubleshooting...

Page 209: ...is manual and check for successful installation Try printing a test print If the printer is not receiving print jobs check the network cable connection Note If you still have problems contact your Oc...

Page 210: ...zles is recommended to improve image quality Note Keep the table surface clean and ensure the media is clean and free of dust to help reduce banding Use an anti static brush if necessary Also use a mi...

Page 211: ...Chapter 12 Printer Maintenance...

Page 212: ...f work While we provide guidelines for periodic maintenance the optimum maintenance schedule depends on operator observation of the printer over a period of use Attention Keeping the printer clean esp...

Page 213: ...lained in detail in this section in the order of frequency required as presented in this table Maintenance Frequency Frequency Procedure Daily and as needed Clean Carriage Underside Daily and as neede...

Page 214: ...e To remove particles and to reduce the static charge buildup on the media use a tack cloth and lightly rub the media surface before you print You may also need to install a humidifier if humidity is...

Page 215: ...he next step make sure that you do not touch the nozzles of the printheads If you happen to touch one with the cloth you must perform printhead maintenance Note that contact with a printhead by any ob...

Page 216: ...ean the nozzle plates between printheads 5 Reposition the wipe so that a clean area is exposed 6 Proceed to the next space between printheads and slide the clean area of cloth along the metal plate 7...

Page 217: ...quired Note The nozzle plate on the printhead has a non wetting coating contact with this surface may affect the performance of the printhead Do not wipe the nozzle plate with anything other than the...

Page 218: ...ge which is necessary for printhead maintenance Note It is not necessary to turn off the UV lamps as they are shuttered However they will be hot if they are on so avoid touching them Ink must be at th...

Page 219: ...second switch to raise the carriage to remove debris from the underside of the carriage even when a purge isn t required 1 Switch 1 to purge ink 2 Switch 2 to raise carriage 3 Switch 3 to activate suc...

Page 220: ...the tray at the left end of the maintenance station Wipe the suction head with a new clean lint free wipe to remove any particles that could damage the nozzles in the printheads 169 Clean Suction Head...

Page 221: ...Nozzle Check to evaluate print quality How to Print a Nozzle Check The Nozzle Check print fires each nozzle individually in a manner that allows clogged nozzles to be easily identified by a visual in...

Page 222: ...onfirm media thickness 4 Activate the table vacuum 5 Push the printer Start button to begin the print 6 Print an image to make sure there is no banding or other print quality issues How to Evaluate a...

Page 223: ...zzle Check Print Black Section Maintenance for Select Printheads 1 On the top of the carriage there are 4 or 5 purge valves If you have performed a printhead maintenance and find that one or more prin...

Page 224: ...closed there is no vacuum pressure to hold the ink and it will drip out of the printhead Drops of ink will appear on the media if you print with purge valves closed 4 If problems still persist perform...

Page 225: ...inthead Note If UV ink has fully cured on a printhead it must be replaced Contact your Oc service representative Before you begin Print a Nozzle Check to determine if any nozzles are not firing proper...

Page 226: ...cohol to clean the printheads Do not allow swabs to be contaminated with any dust or dirt prior to use Note that the swab has a seam that can damage the printhead nozzles use only the semi curved foam...

Page 227: ...e dip a swab into the flush Also note that flush is an aggressive solvent and should not be splashed or sprayed around the printheads 4 Press and release switch 1 to initiate a purge 5 Within 3 second...

Page 228: ...ote If the problem persists you can swab multiple times Use a new clean side of the swab each time this means a maximum of two swipes per swab It is possible that as many as ten swipes can be required...

Page 229: ...at least once every three months to avoid overheating If you receive a lamp overheat error check for dust or debris If you get a lamp overheat error and there is no dust on the filter call for servic...

Page 230: ...the lamp housing 176 Remove Lamp Filter 3 Move away from the printer and use a vacuum cleaner to remove any debris or dust 4 Replace the lamp filter by inserting one long edge into the channel on top...

Page 231: ...1 5mm diameter rigid material e g a paper clip to ream them out as required this is not likely a daily task but must be performed as needed Required tool Lint free absorbent clothes Nitrile Gloves and...

Page 232: ...pen If you see any accumulation of ink clean as follows 1 Slide the door out from under the carriage to reveal the maintenance station 2 Wipe up the majority of the ink by blotting with an absorbent c...

Page 233: ...perform Printhead Maintnance it is a good practice to visually examine the sloped drain plate at the bottom of the Maintanance Station If ink starts to pool on the drain plate it is time to empty the...

Page 234: ...he valve when ink no longer drains out or if the container become full Note The valve closes clean drip free but because it has long pipe use a piece of cloth or paper to wipe it clean as some ink can...

Page 235: ...ant level is low the ink and printheads cannot be maintained at the proper temperature Periodically check the level of coolant and add more coolant if it is below the center of the sight tube When to...

Page 236: ...small amount of air so that you can expel it at the end to avoid fluid dripping from the fill nozzle 3 Wipe any excess fluid from the hose attached to the syringe if the hose is wet it is difficult to...

Page 237: ...coolant does not flow into the fill nozzle the printer may have a defective nozzle and this will require a service call 6 Remove the hose and store the syringe and the coolant fluid container until i...

Page 238: ...of the maintenance drawer absorbs this small amount of ink Note Although the carriage is oriented so that the nozzles spit into the slots in the spit catcher some ink will find it way onto the flat s...

Page 239: ...o reveal the pad 179 Change Spit Catcher Pad 4 Remove the spit catcher foam pad and replace it with a new one 180 Close Spit Catcher 5 Swing the metal base up and lock it with the knob Chapter 12 Prin...

Page 240: ...t run on the rails are equipped with shields that are designed to keep debris from entering the bearing housing After a period of time and use debris can accumulate on the outside of the bearing shiel...

Page 241: ...residue before running the gantry over the area again Slight ink stains that remain on the rail after cleaning are not a major problem How to Clean the Rails and Bearing Block 1 Open the Maintenance...

Page 242: ...or when the filter for that color of ink was last changed Make sure that the ink tubing from that filter is not kinked Note New ink filters will contain air that must be released Air in the ink filter...

Page 243: ...nge an Ink Filter 1 Open the sliding maintenance station door to disable the ink pumps 2 Close all of the ink purge valves they are located on the top of the carriage 3 Disengage the ink bag for the c...

Page 244: ...dicates the color of the ink line into that filter 6 Wrap a lint free cloth around the end of the bleed tube of the ink filter to catch any ink that may spray out when you release the pressure in the...

Page 245: ...epeat the previous step for the top and bottom connections Note Wipe off any spilled ink 11 Insert the new filter into the empty retainer clip and make sure the flow arrow on the filter points downwar...

Page 246: ...o open the valve 9 Keep the cloth close as you watch the open bleed tube As soon as you see ink appear in the open end of the bleed tube flip the shutoff lever back to the perpendicular closed positio...

Page 247: ...cy after the replacement Uneven curing can cause gloss banding in the printed image We also recommend that you change the lamp filters when the bulb is changed Note The Flatbed Settings icon on the pr...

Page 248: ...is toxic if inhaled The lamp bulbs must be disposed of according to local environmental regulations How to Remove the Lamp Housing 1 Remove the carriage guard by lifting it straight up and then away f...

Page 249: ...he connector as you raise it higher and finally swing the arm back over the connector and past the raised part of the lamp housing Note The UV lamp housing cannot be removed from the carriage until th...

Page 250: ...er 3 Rotate the shutter motor dampener until the UV shutters are open 191 Rotate shutter motor dampener 4 Open the two UV light shields located at both ends of the UV lamp by rotating them fully in th...

Page 251: ...e connectors 6 Ease the bulb out of the retainer clips one end at a time and then remove it from the housing 194 Remove UV lamp bulb 7 Place the used bulb in a container for recycling 8 Dispose of the...

Page 252: ...bulletin 38 for more details 2 Use the lint free cloth soaked in isopropyl alcohol to clean both sides of the quartz window in the bottom of the UV lamp housing bucket 3 Ensure that the UV shutters a...

Page 253: ...to the top of the UV lamp housing 6 Repeat the above two sets of procedures to change the bulb in the other lamp housing Note We recommend that both UV Lamp bulbs be replaced at the same time to ensur...

Page 254: ...ar and operating reli ably Printers with the white ink option will spit into the spit catcher located over the maintenance tray every few minutes in order to keep the white nozzles clear When to do Da...

Page 255: ...duces the chance of sludge being released into the ink reservoir 1 Open the clear plastic door of the Ink Bay 2 Press the quick release coupler button at the bottom corner of the white ink bag to rele...

Page 256: ...apstan it must be removed immediately Any spilled UV ink must be removed immediately before it can cure from exposure to light RMO Maintenance The following table provides our recommended maintenance...

Page 257: ...gloves Mild detergent Lint free cloth Isopropyl alcohol 95 pure Note Always wear safety glasses with side shields and nitrile gloves when working with ink or liquid solvents If a significant amount of...

Page 258: ...ave dies moisturizing oils or per fumes as they may damage the capstan Read the label Our R D Lab has tested only Ivory Detergent If you are uncertain about a detergent try it out in a 50 1 solution o...

Page 259: ...needed Nitrile gloves safety goggles with side shields several absorbent clothes and Isopropyl Alcohol 95 pure 1 Put on gloves and goggles 197 Ink Spill on Capstan Chapter 12 Printer Maintenance 259 H...

Page 260: ...by blotting with the absorbent cloth 198 Wipe up ink with cloth 3 Wet a new absorbent cloth with alcohol and wipe up the remaining ink 199 Wet fresh cloth with alcohol Chapter 12 Printer Maintenance 2...

Page 261: ...rubbing action leaves fibers from the cloth on the surface wait for the surface to dry completely then follow the procedure listed above for Removing Solid Debris Result When the capstan is kept clean...

Page 262: ...Chapter 12 Printer Maintenance 262 How to Clean the Rubber Capstan...

Page 263: ...Appendix A Application Information...

Page 264: ...V Lamp Power Application Bulletin 4 ONYX ProductionHouse Anti Virus Software Issues Application Bulletin 5 How to Handle and Prepare Media for Printing Application Bulletin 6 How to Improve UV Ink Adh...

Page 265: ...300 350 GT 350 XT Software Revision Highlights Application Bulletin 35 Oc Arizona Printer Care and Use Poster Application Bulletin 36 How to Avoid Media Wrinkling on the RMO Application Bulletin 37 A...

Page 266: ...ency Stop button 23 Extended Power Off Extended Power Off 75 F Flatbed button Flatbed button 83 foot switch foot switch 106 G Gantry Rails Gantry Rails 240 Graphical User Interface Graphical User Inte...

Page 267: ...nter Driver 78 Operator Control Station Operator Control Station 42 Operator Interface Module Tabs Operator Interface Module Tabs 45 P Pause Resume button Pause Resume button 47 Periodic Maintenance P...

Page 268: ...ings User Interface Settings 61 UV Flush UV Flush 200 V Vacuum Bleed Valve Vacuum Bleed Valve 42 87 Vacuum Overlay Vacuum Overlay 86 Vacuum Pump Timeout Vacuum Pump Timeout 86 Vacuum System Vacuum Sys...

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