●
If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
●
If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
* You might be charged a domestic call fee according to the call
rate for the country you stay.
※
For international call access codes for major countries and universal number international prefix,
refer to DOCOMO International Services website.
-81-3-6832-6600*
(toll free)
-8000120-0151*
* You are charged a call free to Japan when calling from a land-line phone, etc.
From DOCOMO mobile phones
From land-line phones
<Universal number>
International call access code
for the country you stay
International call access code
for the country you stay
Universal number
international prefix
* You might be charged a domestic call fee according to the call rate for the country you stay.
※
For international call access codes for major countries and universal number international prefix,
refer to DOCOMO International Services website.
-81-3-6718-1414*
(toll free)
-8005931-8600*
* You are charged a call free to Japan when calling from a land-line phone, etc.
From DOCOMO mobile phones
From land-line phones
<Universal number>
Universal number
international prefix
Loss or theft of terminal or payment of cumulative cost overseas
<docomo Information Center>
Failures encountered overseas
<Network Support and Operation Center>
(available 24 hours a day)
(available 24 hours a day)
* Unavailable from land-line phones, etc.
Business hours: 24 hours (open all year round)
* Service available in: English, Portuguese,
Chinese, Spanish, Korean.
* Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m.)
■
From DOCOMO mobile phones
(In Japanese only)
■
From land-line phones
(In Japanese only)
(No prefix)
113
(toll free)
* Unavailable from land-line phones, etc.
* Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m.
(open all year round))
■
From DOCOMO mobile phones
(In Japanese only)
(No prefix)
151
(toll free)
General Inquiries on SC-01D
<docomo Information Center>
Repairs
0120-800-000
(toll free)
●
Please confirm the phone number before you dial.
●
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/
®
Don’t forget your mobile phone···or your manners!
○
When using your mobile phone in a public place, don’t forget to
show common courtesy and consideration for others around you.
2011.9 (1st Edition)
Sales: NTT DOCOMO, INC.
Manufacturer: Samsung Electronics Co., Ltd.
* Unavailable from part of IP phones.
0120-005-250
(toll free)
®
0120-800-000
(toll free)
®
■
From land-line phones
(In Japanese only)