background image

Updating the Driver

1.

If the installation CD is not already in your CD-ROM drive, insert it. If
the CD start-up menu appears, use the exit option in the lower-left
corner of the screen to exit the menu.

2.

Right-click 

Sprint Merlin S620 Modem Parent

.

3.

Click the 

Properties

button.

4.

Click the 

Driver

tab.

5.

Click the 

Update Driver… 

button to launch the Update Device 

Driver Wizard.

6.

Click 

Next

.

7.

Select

Display a list of known drivers for this device so that I can choose

a specific driver

and click 

Next

.

8.

Click the 

Have Disk… 

button.

9.

Enter 

d:\Drivers\Win2K

(where 

d

is the letter of your CD-ROM drive).

10.

Click 

OK

.

11.

If the Digital Signature Not Found window displays, click 

Yes

.

12.

Click 

Finish

. Repeat steps 6-12 as prompted.

If you are prompted to restart your PC, click 

Yes

. Otherwise, restart your

PC from the Start menu. (You must restart your PC to complete the
driver installation.)

The correct driver should then be installed.

Windows

®

XP

To verify that the correct driver is installed:

1.

Uninstall the existing driver.

2.

Install the Windows XP driver from the Sprint PCS Connection Card
installation CD.

To uninstall the existing driver:

1.

Open the Control Panel by selecting 

Start > Control Panel

.

2.

If “Pick a Category”is displayed, select

Switch to Classic View

.

3.

Double-click the 

System

icon.

4.

Click the 

Hardware

tab.

5.

Click the 

Device Manager

button.

2D: Troubleshooting Tips 

45

Summary of Contents for Merlin S620

Page 1: ...ovatelWireless MerlinS620 www sprint com 2005SprintNextel Allrightsreserved Noreproductioninwholeorin partwithoutpriorwrittenapproval Sprint the GoingForward logo theNEXTELnameandlogo andothertrademar...

Page 2: ...ntPCSConnectionCard 11 GettingStarted 12 InstallingtheSprintPCSConnectionManagerSoftware 14 InsertingandRemovingtheSprintPCSConnectionCard 17 ActivatingYourSprintPCSConnectionCard 20 2B SprintPCSConne...

Page 3: ...ications 58 EnvironmentalSpecifications 59 MechanicalSpecifications 59 SoftwareSpecifications 60 TransmitterSpecifications 61 ReceiverSpecifications 62 HardwareSpecifications 63 Miscellaneous 63 4B Re...

Page 4: ...allyourserviceswillworkthesamewhereveryougoon theNationwideSprint PCSNetwork Thisguidewillfamiliarizeyouwithourtechnologyandyournew SprintPCSPhonethroughsimple easy to followinstructions It sall right...

Page 5: ...that highlight specialshortcutsand timelyreminderstohelpyoumakethemost ofyourwirelessnetwork cardandservice TheTableofContentsandIndexwillhelpyoulocate specificinformationquickly You llget themost out...

Page 6: ...Section 1 Sprint PCS Connection Card Basics...

Page 7: ...rSprintPCSConnectionCard ANetworkCard PackageContents AboutThisGuide Thissectionintroducesthebasicfeaturesandfunctionsofyour Sprint PCSConnectionCard thematerialsincludedwithyour card andanoverviewoft...

Page 8: ...youneedanaccount that gives youaccesstoaCDMAnetwork EveryCDMAnetworkoperatesononeofthreeradiofrequencybands YourSprint PCSConnectionCardbyNovatelWirelessMerlinS620 leveragesthehigh speedCDMA1xEV DOnet...

Page 9: ...YourSprint PCSConnection Cardpackagecontainsthefollowing components Sprint PCSConnectionCard TM byNovatelWireless MerlinS620 TM AGuidetoUsingYourSprint PCS ConnectionCard TM Sprint PCSConnectionManage...

Page 10: ...nsforinstalling andusingtheSprint PCSConnectionCardandSprint PCSConnection ManagerSoftware Section3introducesSprint PCSVisionServices Section4provideselectrical radiofrequency andotherspecifications f...

Page 11: ...ConnectionCardSoftware ActivatingandUsingSprintPCS Service CareandMaintenance Thissectionoutlinesthebasicsofgettingstartedwithyour Sprint PCSConnectionCard includinginstallingtheSprint PCS Connection...

Page 12: ...ftwareestablishestheinterfacebetweenthecardand yourWindows operatingsystem WithNovatelWirelessConnectionsNetworkAdapter NDIS youcan expandyourhigh speedbroadbandwirelessconnectionfromthe Internet toyo...

Page 13: ...ss Apenandpapertowritedownyouraccount information Duringthiscall Sprint CustomerServicewillhelpyouselect yourservice planandguideyouthroughtheactivationprocess Theywillalso provideyouwiththefollowingi...

Page 14: ...fit easilyintoyourTypeIIPCCardslot Forcingthe cardintoaslot maydamagetheconnectorpins Protect thecardfromliquids dust andexcessiveheat Whennot installedinyourcomputer storeyourMerlinS620in asafeplace...

Page 15: ...Section 2 Using the Sprint PCS Connection Card...

Page 16: ...theSprintPCSConnectionManagerSoftware InsertingandRemovingtheSprintPCSConnectionCard ActivatingYourSprintPCS ConnectionCard Thissectionguidesyouthroughthestepsnecessarytoinstall yourSprint PCSConnecti...

Page 17: ...tionCardandAccount unlessit was pre activated Ifyourcardhasnot previouslybeenactivated the ActivationWizardwillautomaticallylaunchandguideyouthrough theprocess Note Adriverissoftwarethatformstheinterf...

Page 18: ...ectionCardandaccompanying Sprint PCSConnectionManagerSoftware yoursystemrequiresthese minimumresources CPU Pentium 166MHzorhigher CardSlots TypeIIPCCardSlot 32bit bus CommunicationsPorts 2available on...

Page 19: ...ess 3 UsetheNextandBackbuttonstonavigatethroughtheinstallation wizard notingthefollowing Inordertocontinuewiththeinstallation youmust clickYesto accept thetermsoftheLicenseAgreement Select thedefault...

Page 20: ...ebookPC sTypeII PCMCIAPCCardSlot withtheSprint labelfacingup Seepage17for completeinstructionsonproperinsertionandremoval 10 Pleasewait afewmomentswhileWindowsautomaticallyinstalls thenecessarydrivers...

Page 21: ...imeyouattempt toconnect yourMerlinS620toyour computer Sprint PCSConnectionManagerwillchecktoensureyouhave thelatest firmwareinstalled IftheSprint PCSConnectionManager detectsthat yourcardneedstobeupda...

Page 22: ...install theSprint PCSConnectionManagerSoftware seepage14inthis section Onceyouhavecompletedthesoftwareinstallationprocedure youmayinsert yourcardintoyourcomputer sPCCardslot TheSprint labelshouldbefac...

Page 23: ...d WhentheSprint PCS ConnectionCardisconnectedtothecomputer it haspowerandistryingtocommunicatewiththenetwork Toturnoff thecard theSprint PCS ConnectionManagersoftwaremust beclosed andthecardmust bepro...

Page 24: ...ssage appears clickOKandusetheejectorbutton most laptopshavean ejectorbuttonlocatednext tothePC Cardslot toremovethecard WindowsXP OncetheSafetoRemoveHardwaremessageappears inthesystemtray usetheeject...

Page 25: ...illguideyou throughtheprocess 3 PleasetelephoneSprint CustomerServicetoset upyour Sprint PCSwirelessnetworkaccount IfyouwillbeusingyourSprint PCSConnectionCardprimarilyfor businesspurposes call1 877 7...

Page 26: ...givenyouyour card sphonenumber alsocalledMDN andMSID IMSI_S numbers entertheminthetopandbottomfields andclickNext tocontinue 8 Aconfirmationscreenappears Verifythat yourphonenumber MDN andMSID IMSI_S...

Page 27: ...ngandTerminatingConnections SprintPCSConnectionManagerSoftwareMenuOptionsandSettings ThischapteroutlinestheSprint PCSConnectionManager SoftwareinterfaceforyournotebookPC includingthe componentsofthema...

Page 28: ...ion ManagerSoftwareanytimeyou usetheSprint PCSConnectionCardunlessyouhaveconfiguredthecard toruninNDIS modewithNovatelWirelessNetworkAdapter See Novatel WirelessNetworkAdapter NDIS onpage40 Startingth...

Page 29: ...applicationfunctionsareavailablewithinthemain windowoftheSprint PCSConnection ManagerSoftware Close ClosestheinterfaceandExitsthesoftware Go Initiatesaconnection Stop Endsorcancelsaconnection Minimize...

Page 30: ...ClickingtheMenubutton locatedintheupper left cornerof theinterface providesaccesstotheSprint PCSConnection Manager Softwaremenu Somemenuoptionswillremaininactive unavailableifaconnectionhas notbeenes...

Page 31: ...usedtoexit thecardsoftware ConnectionStatus TheSprint PCSConnection ManagerSoftwareinterfaceprovides informationabout yourcurrent connectionstatus Othermessagesmay appearasaresult ofcustomizedoptions...

Page 32: ...ed Thesignal strengthiconisvisibleandtheGObuttonchangestoStop IfyouattempttoestablishaSprintPCSVisionconnectionthatrequiresa password adialogboxappears Entertherelevantinformationandclick OKtocontinue...

Page 33: ...onnectionisactive The Signal Strength indicator uses bars to show the strength of the radio signal The number of bars increases up to a maximum of six as the signal strength increases Note This icon i...

Page 34: ...ingdifferent connectionstages GO Readytoestablishaconnection Clickthebuttontostart aconnection Stop Onceaconnectionisestablished theGobuttonchangesto readStop Aconnectionisbeingestablishedorisalreadye...

Page 35: ...eMenubutton locatedattheupperleftoftheinterface see page25 tolaunchtheSprintPCS ConnectionManagermenu MenuoptionsaredescribedinSection2C MenuOptionsbeginningon page31 2B Sprint PCS Connection Manager...

Page 36: ...fMenuItems MenuItemDetails TheSprint PCS ConnectionManager sprimarymenuoptions allowyoutomanageyourcard sconnectionsandsettings This chapterprovidesanoverviewandbriefdescriptionofeachofthe optionsavai...

Page 37: ...onnectionManager sprimarymenu clickon theMenubuttonat thetopleft corneroftheinterface Thetableonthefollowingpageoutlinesvariousmenuitemsand providesabriefdescriptionandlinksonwheretolocatemoredetailed...

Page 38: ...pdatestotheSprintPCS ConnectionManager SM Softwareorconfigure toautomaticallycheckforupdates Page35 Links WhenconnectedtotheNationwide SprintPCSNetwork provideslinkstothe SprintPCSWebsiteandtheSprintP...

Page 39: ...displayedwhenyouselectMenu Settings onthe Generaltab youcanchoosewhetherornottokeepaconnectionhistory ToenableordisableConnectionHistory Select Menu Settings General KeepConnectionHistory Acheckmarkne...

Page 40: ...cardispermittedtouse Thecard sdesignedcapabilitiesandcoverage Variouscommunicationandcardtestsandresults ToaccesstheDeviceInfo Diagnosticsmenu Select Menu DeviceInfo Diagnostics SoftwareUpdates Fromti...

Page 41: ...nectionManager Settings TheSettingswindowfromtheMenuallowsyoutoconfigurethe SprintPCSConnectionManagerSoftwaretosuityourpreferences IntheSettingswindowyoucan Enableanddisableseveralfeatures includingW...

Page 42: ...facevisibleonyourscreenregardlessof whichapplicationsareopen KeepConnectionHistory Whenselected theSprint PCS ConnectionManagerSoftwarelogsallconnectionsinthe connectionhistory FordetailsonConnectionH...

Page 43: ...launchingSprintPCSConnectionManager YoucandisabletheEnableNetworkAdaptermodeatanytimeby de selectingtheEnableNetworkAdapter NDIS checkboxfrom thismenu ActivationWizard Thisoptionisusedonlywhenactivati...

Page 44: ...erinterface 2 TheEnterUserLockCodewindowappears 3 EnteryourlockcodeandclickOK Tip YourdefaultlockcodeisthelastfourdigitsofyourSprintPCSConnection Card sphonenumber Ifyoucan trecallyourcard sphonenumbe...

Page 45: ...tionCard MerlinS620 fromthe SprintPCS Network IfyouareconnectedtotheSprintPCSnetwork theEnableNetworkAdapter NDIS checkboxwillbedisabled 2 AccessMenu Settings SprintPCS Vision NovatelWireless 3 Placea...

Page 46: ...CSConnectionCardDriver ResolvingResourceConflicts AdditionalTroubleshootingTools Thissectionprovidesassistanceindiagnosingandsolving manycommonproblemsyoumayexperiencewhileusingyour Sprint PCSConnecti...

Page 47: ...eandother problems If afterreadingthissection youareunabletoresolvea problem pleasevisit www sprint comorcontactSprintCustomerService at1 888 211 4PCS 4727 Error SearchingforSprintPCSConnectionCard Th...

Page 48: ...timal 1 ClickStart AllPrograms Sprint MerlinS620 2 ClickProperties 3 ClicktheNetworkingtab 4 ClickSettings 5 EnsurethatNegotiate multi linkforsingle link connectionsisnotselected 6 ClickOK PossibleCau...

Page 49: ...heSprintPCSConnectionCardentriesbyusingthe signsto expandthelistings Forexample toseealltheinstalledmodems click the signtotheleftofModems Thecardshouldhavethreeentries ThecardshoulddisplayunderMultif...

Page 50: ...urCD ROMdrive 10 ClickOK 11 IftheDigitalSignatureNot Foundwindowdisplays clickYes 12 ClickFinish Repeat steps6 12asprompted Ifyouarepromptedtorestart yourPC clickYes Otherwise restart your PCfromtheSt...

Page 51: ...asSprint Merlin S620ModemAdapter Ifthelistingsabovedonot appear identifythelistingforthe Sprint PCSConnectionCardbyejectingthecard Thiscauses thedriverlistingforthecardtodisappearfromthelist Reinsert...

Page 52: ...thenext window 5 Ifawarningappearsstatingthat Sprint PCSConnectionCardhasnot passedWindowsLogotesting clickContinueAnyway 6 ClickFinishandrepeat steps1to5asprompted Thecorrect driveristheninstalled Re...

Page 53: ...gntoitsleft Ifyouwant todisableaninfrareddevice expandtheInfrared Devicestreebyclickingthe signtoitsleft Ifyouwant todisableanetworkcard expandtheNetwork Adapterstreebyclickingthe signtoitsleft 6 Righ...

Page 54: ...ordsbyconnectionname you caneasilydistinguishbetweenpersonalandbusinessusage AccessingConnectionHistory Select Menu ConnectionHistoryfromtheSprint PCSConnection ManagerSoftwareinterface AboutConnectio...

Page 55: ...gtothe NationwideSprint PCSNetwork DeviceInfo DiagnosticsevaluatesissueswithyourUSBport port configuration Sprint PCSConnectionCardsignalstrength theNationwideSprint PCS Network andmore Oncetheprogram...

Page 56: ...Section 3 Sprint PCS Vision SM...

Page 57: ...sionFAQs Sprint PCS Vision SM bringsyouclarityyoucanseeandhear with enhanced always onadvancedmultimediaserviceslikeemail Webbrowsing andSprint PCSBusinessConnection SM that areeasy tolearnanduse This...

Page 58: ...SVisionservices yourUserNameissubmittedtoidentifyyou totheNationwideSprint PCSNetwork TheUserNameisalsousefulas anaddressforemailandtext messaging asawaytopersonalize Internet services andasanonlinevi...

Page 59: ...r 2 Select E mail Ifyou reafirst timeuser promptswillhelpyousetup youremailaccountbyestablishingaUserNameandpassword 3 Toviewyourmessages select Inbox 4 Select themessageyouwishtoread 5 Onceyou veread...

Page 60: ...ydeviceusingaPCbrowserorPocket Internet Explorer Sprint PCSBusinessConnectionPersonalEditionrequiresnohardware orsoftwareinstallationonyourcompany snetwork Just installthe Sprint PCSBusinessConnection...

Page 61: ...nsmittedorreceivedforapproximately10seconds the connectiongoesdormant Theconnectioncangoactiveagainquickly Ifnodataistransmittedorreceivedforanextendedperiodoftime the connectionwillterminate CanIsign...

Page 62: ...Section 4 Technical Specifications and Regulatory Information...

Page 63: ...nmentalSpecifications MechanicalSpecifications SoftwareSpecifications Transmitter ReceiverSpecifications HardwareSpecifications Thissectionoutlinestheenvironmentalandtechnical specificationsforyournew...

Page 64: ...ms BatteryPack N A LED Yes Antenna EmbeddedDualBand DiversityAntenna Operatingtemperature 20oC to 60oC Storagetemperature 40oC to 85oC Humidity 5 to90 overoperating temperature Vibrationstability 5Hzt...

Page 65: ...xEVDO Dataservice Support SMS IS 637 CurrentlyNotSupported IOTA Support OTAPA IS 683A Support PRL preferredroaminglist Support Authentication Support NAM 1 MobileIP Support WNP wireless numberportabil...

Page 66: ...r 23dBm Frequencyrange 1850MHzto1919MHz Frequencystability CompliantwithCDG1 Bandwidth 1 25MHz Occupiedbandwidth 1 25MHz Modulationmethod O QPSK HPSK Waveformquality 944 Conductedspuriousemission Comp...

Page 67: ...requencyrange 1930MHZto1990MHz Bandwidth 1 25MHz Occupiedbandwidth 1 25MHz Modulationmethod O QPSK HPSK Receiversensitivity 104dBm Inter modulationspurious responseattenuation ComplieswithCDGstage1 Co...

Page 68: ...face 1xEVDO Channelspacing 50KHz Chipset QUALCOMMTM MSM6500 Transmitting max datarate Forwardlink 2 4Mbps Reverselink 153 6kbps Supplyvoltage 3 3V Battery N A Charger chargingtime N A Currentconsumpti...

Page 69: ...B Regulatory Information In This Section Warning EMI USFCCInformation Warning EMI Canada Thissectionoutlinesimportant regulatorynoticesconcerningyour newSprint PCSConnectionCard TM 4B Regulatory Infor...

Page 70: ...arts2 22 and24oftheFCCRules Theselimitsaredesignedtoprovidereasonable protectionagainst harmfulinterferenceinanappropriateinstallation Thisequipment generates uses andcanradiateradiofrequencyenergy an...

Page 71: ...rielbrouilleur AppareilsNum riques NMB 003 dict eparleministredesCommunications Ifyouhavepurchasedthisproduct underaUnitedStatesGovernment contract it shallbesubject torestrictionsasset forthinsubpar...

Page 72: ...Section 5 Safety Information and Terms Conditions...

Page 73: ...ion 5A Safety and Notices In This Section ImportantNotice SafetyandHazards Thissectionoutlinesimportant liabilityandsafetyguidelines concerningyournewSprint PCSConnection Card TM 5A Safety and Notices...

Page 74: ...suchdata SafetyandHazards Donot operatetheSprint PCSConnectionCard TM MerlinS620 inareas whereblastingisinprogress whereexplosiveatmospheresmaybe present nearmedicalequipment lifesupport equipment or...

Page 75: ...Section 5B Terms and Conditions In This Section TermsandConditionsofServices Thissectioncontainsthetermsandconditionsofserviceforyour newSprint PCSConnection Card TM 5B Terms and Conditions 70...

Page 76: ...iththeServicesyouselect asdescribedinourmarketingmaterials e g serviceplanbrochures oronourwebsite Yourepresent that youareat least 18yearsold Inthisdocument weusethewords we us our or Sprint torefert...

Page 77: ...atedcharges Certainchangesmaybe conditioneduponpayment ofanEarlyTerminationFeeorcertainothercharges TerminationofServices Consistent withthisAgreement a wemayterminate Servicesat anytimewithnoticetoyo...

Page 78: ...hanoperatororwithacredit card willalwaysincurseparateand additionalcharges Dependingonyourphonesettings youmayautomaticallyroamif thereisagaporinterruptionincoveragewithintheNationwideSprint PCSNetwor...

Page 79: ...on youmust provideuswithavalidtax exempt document Tax exemptionsarenot appliedretroactively Wealsoinvoiceyouforsurchargesthat we collect andkeeptopayforthecostsofcomplyingwithgovernment programssuchas...

Page 80: ...n Ifthefundsare returnedtous youmayclaimthesefundsforoneyearfromthedateofreturn Any moneyheldduringthisone yearperiodwillnot accrueinterest foryourbenefit andare subject toaservicingfeechargedagainst...

Page 81: ...mber TALK orsimilarkey CallerIDblockingisnot availablewhen usingVisionorWirelessWebservices TTYAccess ATTY alsoknownasTDDorTextTelephone isatelecommunications devicethat allowspeoplewhoaredeaforhardof...

Page 82: ...MAYBRINGAGAINSTYOU CLAIMS THEFEDERAL ARBITRATIONACTAPPLIESTOTHISAGREEMENTANDITSPROVISIONS NOTSTATELAW GOVERNALLQUESTIONSOFWHETHERACLAIMISSUBJECTTOARBITRATION THIS PROVISIONDOESNOTPREVENTEITHERYOUORSPR...

Page 83: ...ice Wemaysendyounoticetoyourlast knownaddressinourinvoicingrecords orbycallingleavingyouavoicemessageon yourwirelessdeviceorhomephone Properlyaddressedwrittennoticeiseffectivethree daysafterdeposit in...

Page 84: ...ntents 4 R ReceiverSpecifications 62 RegulatoryNotices 65 ResourceConflicts 47 S SafetyandHazards 69 Settings 36 General 37 Optimization 37 SprintPCSVision Novatel Wireless 38 SoftwareInstallation 14...

Page 85: ...on 52 56 BusinessConnection 55 FAQs 56 Messaging 54 UserName 53 SystemTrayIcons 30 T TermsandConditions 71 TransmitterSpecifications 61 Troubleshooting 41 U UserLockCode 38 W Web 53 Launching 53 Welco...

Reviews: