Novatel Merlin S620 User Manual Download Page 1

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Sprint PCS Connection Card

by Novatel Wireless
Merlin S620

www.sprint.com

© 2005 Sprint Nextel. All rights reserved. No reproduction in whole or in
part without prior written approval. Sprint, the “Going Forward”logo,
the NEXTEL name and logo, and other trademarks are trademarks of
Sprint Nextel.

Summary of Contents for Merlin S620

Page 1: ...ovatelWireless MerlinS620 www sprint com 2005SprintNextel Allrightsreserved Noreproductioninwholeorin partwithoutpriorwrittenapproval Sprint the GoingForward logo theNEXTELnameandlogo andothertrademar...

Page 2: ...ntPCSConnectionCard 11 GettingStarted 12 InstallingtheSprintPCSConnectionManagerSoftware 14 InsertingandRemovingtheSprintPCSConnectionCard 17 ActivatingYourSprintPCSConnectionCard 20 2B SprintPCSConne...

Page 3: ...ications 58 EnvironmentalSpecifications 59 MechanicalSpecifications 59 SoftwareSpecifications 60 TransmitterSpecifications 61 ReceiverSpecifications 62 HardwareSpecifications 63 Miscellaneous 63 4B Re...

Page 4: ...allyourserviceswillworkthesamewhereveryougoon theNationwideSprint PCSNetwork Thisguidewillfamiliarizeyouwithourtechnologyandyournew SprintPCSPhonethroughsimple easy to followinstructions It sall right...

Page 5: ...that highlight specialshortcutsand timelyreminderstohelpyoumakethemost ofyourwirelessnetwork cardandservice TheTableofContentsandIndexwillhelpyoulocate specificinformationquickly You llget themost out...

Page 6: ...Section 1 Sprint PCS Connection Card Basics...

Page 7: ...rSprintPCSConnectionCard ANetworkCard PackageContents AboutThisGuide Thissectionintroducesthebasicfeaturesandfunctionsofyour Sprint PCSConnectionCard thematerialsincludedwithyour card andanoverviewoft...

Page 8: ...youneedanaccount that gives youaccesstoaCDMAnetwork EveryCDMAnetworkoperatesononeofthreeradiofrequencybands YourSprint PCSConnectionCardbyNovatelWirelessMerlinS620 leveragesthehigh speedCDMA1xEV DOnet...

Page 9: ...YourSprint PCSConnection Cardpackagecontainsthefollowing components Sprint PCSConnectionCard TM byNovatelWireless MerlinS620 TM AGuidetoUsingYourSprint PCS ConnectionCard TM Sprint PCSConnectionManage...

Page 10: ...nsforinstalling andusingtheSprint PCSConnectionCardandSprint PCSConnection ManagerSoftware Section3introducesSprint PCSVisionServices Section4provideselectrical radiofrequency andotherspecifications f...

Page 11: ...ConnectionCardSoftware ActivatingandUsingSprintPCS Service CareandMaintenance Thissectionoutlinesthebasicsofgettingstartedwithyour Sprint PCSConnectionCard includinginstallingtheSprint PCS Connection...

Page 12: ...ftwareestablishestheinterfacebetweenthecardand yourWindows operatingsystem WithNovatelWirelessConnectionsNetworkAdapter NDIS youcan expandyourhigh speedbroadbandwirelessconnectionfromthe Internet toyo...

Page 13: ...ss Apenandpapertowritedownyouraccount information Duringthiscall Sprint CustomerServicewillhelpyouselect yourservice planandguideyouthroughtheactivationprocess Theywillalso provideyouwiththefollowingi...

Page 14: ...fit easilyintoyourTypeIIPCCardslot Forcingthe cardintoaslot maydamagetheconnectorpins Protect thecardfromliquids dust andexcessiveheat Whennot installedinyourcomputer storeyourMerlinS620in asafeplace...

Page 15: ...Section 2 Using the Sprint PCS Connection Card...

Page 16: ...theSprintPCSConnectionManagerSoftware InsertingandRemovingtheSprintPCSConnectionCard ActivatingYourSprintPCS ConnectionCard Thissectionguidesyouthroughthestepsnecessarytoinstall yourSprint PCSConnecti...

Page 17: ...tionCardandAccount unlessit was pre activated Ifyourcardhasnot previouslybeenactivated the ActivationWizardwillautomaticallylaunchandguideyouthrough theprocess Note Adriverissoftwarethatformstheinterf...

Page 18: ...ectionCardandaccompanying Sprint PCSConnectionManagerSoftware yoursystemrequiresthese minimumresources CPU Pentium 166MHzorhigher CardSlots TypeIIPCCardSlot 32bit bus CommunicationsPorts 2available on...

Page 19: ...ess 3 UsetheNextandBackbuttonstonavigatethroughtheinstallation wizard notingthefollowing Inordertocontinuewiththeinstallation youmust clickYesto accept thetermsoftheLicenseAgreement Select thedefault...

Page 20: ...ebookPC sTypeII PCMCIAPCCardSlot withtheSprint labelfacingup Seepage17for completeinstructionsonproperinsertionandremoval 10 Pleasewait afewmomentswhileWindowsautomaticallyinstalls thenecessarydrivers...

Page 21: ...imeyouattempt toconnect yourMerlinS620toyour computer Sprint PCSConnectionManagerwillchecktoensureyouhave thelatest firmwareinstalled IftheSprint PCSConnectionManager detectsthat yourcardneedstobeupda...

Page 22: ...install theSprint PCSConnectionManagerSoftware seepage14inthis section Onceyouhavecompletedthesoftwareinstallationprocedure youmayinsert yourcardintoyourcomputer sPCCardslot TheSprint labelshouldbefac...

Page 23: ...d WhentheSprint PCS ConnectionCardisconnectedtothecomputer it haspowerandistryingtocommunicatewiththenetwork Toturnoff thecard theSprint PCS ConnectionManagersoftwaremust beclosed andthecardmust bepro...

Page 24: ...ssage appears clickOKandusetheejectorbutton most laptopshavean ejectorbuttonlocatednext tothePC Cardslot toremovethecard WindowsXP OncetheSafetoRemoveHardwaremessageappears inthesystemtray usetheeject...

Page 25: ...illguideyou throughtheprocess 3 PleasetelephoneSprint CustomerServicetoset upyour Sprint PCSwirelessnetworkaccount IfyouwillbeusingyourSprint PCSConnectionCardprimarilyfor businesspurposes call1 877 7...

Page 26: ...givenyouyour card sphonenumber alsocalledMDN andMSID IMSI_S numbers entertheminthetopandbottomfields andclickNext tocontinue 8 Aconfirmationscreenappears Verifythat yourphonenumber MDN andMSID IMSI_S...

Page 27: ...ngandTerminatingConnections SprintPCSConnectionManagerSoftwareMenuOptionsandSettings ThischapteroutlinestheSprint PCSConnectionManager SoftwareinterfaceforyournotebookPC includingthe componentsofthema...

Page 28: ...ion ManagerSoftwareanytimeyou usetheSprint PCSConnectionCardunlessyouhaveconfiguredthecard toruninNDIS modewithNovatelWirelessNetworkAdapter See Novatel WirelessNetworkAdapter NDIS onpage40 Startingth...

Page 29: ...applicationfunctionsareavailablewithinthemain windowoftheSprint PCSConnection ManagerSoftware Close ClosestheinterfaceandExitsthesoftware Go Initiatesaconnection Stop Endsorcancelsaconnection Minimize...

Page 30: ...ClickingtheMenubutton locatedintheupper left cornerof theinterface providesaccesstotheSprint PCSConnection Manager Softwaremenu Somemenuoptionswillremaininactive unavailableifaconnectionhas notbeenes...

Page 31: ...usedtoexit thecardsoftware ConnectionStatus TheSprint PCSConnection ManagerSoftwareinterfaceprovides informationabout yourcurrent connectionstatus Othermessagesmay appearasaresult ofcustomizedoptions...

Page 32: ...ed Thesignal strengthiconisvisibleandtheGObuttonchangestoStop IfyouattempttoestablishaSprintPCSVisionconnectionthatrequiresa password adialogboxappears Entertherelevantinformationandclick OKtocontinue...

Page 33: ...onnectionisactive The Signal Strength indicator uses bars to show the strength of the radio signal The number of bars increases up to a maximum of six as the signal strength increases Note This icon i...

Page 34: ...ingdifferent connectionstages GO Readytoestablishaconnection Clickthebuttontostart aconnection Stop Onceaconnectionisestablished theGobuttonchangesto readStop Aconnectionisbeingestablishedorisalreadye...

Page 35: ...eMenubutton locatedattheupperleftoftheinterface see page25 tolaunchtheSprintPCS ConnectionManagermenu MenuoptionsaredescribedinSection2C MenuOptionsbeginningon page31 2B Sprint PCS Connection Manager...

Page 36: ...fMenuItems MenuItemDetails TheSprint PCS ConnectionManager sprimarymenuoptions allowyoutomanageyourcard sconnectionsandsettings This chapterprovidesanoverviewandbriefdescriptionofeachofthe optionsavai...

Page 37: ...onnectionManager sprimarymenu clickon theMenubuttonat thetopleft corneroftheinterface Thetableonthefollowingpageoutlinesvariousmenuitemsand providesabriefdescriptionandlinksonwheretolocatemoredetailed...

Page 38: ...pdatestotheSprintPCS ConnectionManager SM Softwareorconfigure toautomaticallycheckforupdates Page35 Links WhenconnectedtotheNationwide SprintPCSNetwork provideslinkstothe SprintPCSWebsiteandtheSprintP...

Page 39: ...displayedwhenyouselectMenu Settings onthe Generaltab youcanchoosewhetherornottokeepaconnectionhistory ToenableordisableConnectionHistory Select Menu Settings General KeepConnectionHistory Acheckmarkne...

Page 40: ...cardispermittedtouse Thecard sdesignedcapabilitiesandcoverage Variouscommunicationandcardtestsandresults ToaccesstheDeviceInfo Diagnosticsmenu Select Menu DeviceInfo Diagnostics SoftwareUpdates Fromti...

Page 41: ...nectionManager Settings TheSettingswindowfromtheMenuallowsyoutoconfigurethe SprintPCSConnectionManagerSoftwaretosuityourpreferences IntheSettingswindowyoucan Enableanddisableseveralfeatures includingW...

Page 42: ...facevisibleonyourscreenregardlessof whichapplicationsareopen KeepConnectionHistory Whenselected theSprint PCS ConnectionManagerSoftwarelogsallconnectionsinthe connectionhistory FordetailsonConnectionH...

Page 43: ...launchingSprintPCSConnectionManager YoucandisabletheEnableNetworkAdaptermodeatanytimeby de selectingtheEnableNetworkAdapter NDIS checkboxfrom thismenu ActivationWizard Thisoptionisusedonlywhenactivati...

Page 44: ...erinterface 2 TheEnterUserLockCodewindowappears 3 EnteryourlockcodeandclickOK Tip YourdefaultlockcodeisthelastfourdigitsofyourSprintPCSConnection Card sphonenumber Ifyoucan trecallyourcard sphonenumbe...

Page 45: ...tionCard MerlinS620 fromthe SprintPCS Network IfyouareconnectedtotheSprintPCSnetwork theEnableNetworkAdapter NDIS checkboxwillbedisabled 2 AccessMenu Settings SprintPCS Vision NovatelWireless 3 Placea...

Page 46: ...CSConnectionCardDriver ResolvingResourceConflicts AdditionalTroubleshootingTools Thissectionprovidesassistanceindiagnosingandsolving manycommonproblemsyoumayexperiencewhileusingyour Sprint PCSConnecti...

Page 47: ...eandother problems If afterreadingthissection youareunabletoresolvea problem pleasevisit www sprint comorcontactSprintCustomerService at1 888 211 4PCS 4727 Error SearchingforSprintPCSConnectionCard Th...

Page 48: ...timal 1 ClickStart AllPrograms Sprint MerlinS620 2 ClickProperties 3 ClicktheNetworkingtab 4 ClickSettings 5 EnsurethatNegotiate multi linkforsingle link connectionsisnotselected 6 ClickOK PossibleCau...

Page 49: ...heSprintPCSConnectionCardentriesbyusingthe signsto expandthelistings Forexample toseealltheinstalledmodems click the signtotheleftofModems Thecardshouldhavethreeentries ThecardshoulddisplayunderMultif...

Page 50: ...urCD ROMdrive 10 ClickOK 11 IftheDigitalSignatureNot Foundwindowdisplays clickYes 12 ClickFinish Repeat steps6 12asprompted Ifyouarepromptedtorestart yourPC clickYes Otherwise restart your PCfromtheSt...

Page 51: ...asSprint Merlin S620ModemAdapter Ifthelistingsabovedonot appear identifythelistingforthe Sprint PCSConnectionCardbyejectingthecard Thiscauses thedriverlistingforthecardtodisappearfromthelist Reinsert...

Page 52: ...thenext window 5 Ifawarningappearsstatingthat Sprint PCSConnectionCardhasnot passedWindowsLogotesting clickContinueAnyway 6 ClickFinishandrepeat steps1to5asprompted Thecorrect driveristheninstalled Re...

Page 53: ...gntoitsleft Ifyouwant todisableaninfrareddevice expandtheInfrared Devicestreebyclickingthe signtoitsleft Ifyouwant todisableanetworkcard expandtheNetwork Adapterstreebyclickingthe signtoitsleft 6 Righ...

Page 54: ...ordsbyconnectionname you caneasilydistinguishbetweenpersonalandbusinessusage AccessingConnectionHistory Select Menu ConnectionHistoryfromtheSprint PCSConnection ManagerSoftwareinterface AboutConnectio...

Page 55: ...gtothe NationwideSprint PCSNetwork DeviceInfo DiagnosticsevaluatesissueswithyourUSBport port configuration Sprint PCSConnectionCardsignalstrength theNationwideSprint PCS Network andmore Oncetheprogram...

Page 56: ...Section 3 Sprint PCS Vision SM...

Page 57: ...sionFAQs Sprint PCS Vision SM bringsyouclarityyoucanseeandhear with enhanced always onadvancedmultimediaserviceslikeemail Webbrowsing andSprint PCSBusinessConnection SM that areeasy tolearnanduse This...

Page 58: ...SVisionservices yourUserNameissubmittedtoidentifyyou totheNationwideSprint PCSNetwork TheUserNameisalsousefulas anaddressforemailandtext messaging asawaytopersonalize Internet services andasanonlinevi...

Page 59: ...r 2 Select E mail Ifyou reafirst timeuser promptswillhelpyousetup youremailaccountbyestablishingaUserNameandpassword 3 Toviewyourmessages select Inbox 4 Select themessageyouwishtoread 5 Onceyou veread...

Page 60: ...ydeviceusingaPCbrowserorPocket Internet Explorer Sprint PCSBusinessConnectionPersonalEditionrequiresnohardware orsoftwareinstallationonyourcompany snetwork Just installthe Sprint PCSBusinessConnection...

Page 61: ...nsmittedorreceivedforapproximately10seconds the connectiongoesdormant Theconnectioncangoactiveagainquickly Ifnodataistransmittedorreceivedforanextendedperiodoftime the connectionwillterminate CanIsign...

Page 62: ...Section 4 Technical Specifications and Regulatory Information...

Page 63: ...nmentalSpecifications MechanicalSpecifications SoftwareSpecifications Transmitter ReceiverSpecifications HardwareSpecifications Thissectionoutlinestheenvironmentalandtechnical specificationsforyournew...

Page 64: ...ms BatteryPack N A LED Yes Antenna EmbeddedDualBand DiversityAntenna Operatingtemperature 20oC to 60oC Storagetemperature 40oC to 85oC Humidity 5 to90 overoperating temperature Vibrationstability 5Hzt...

Page 65: ...xEVDO Dataservice Support SMS IS 637 CurrentlyNotSupported IOTA Support OTAPA IS 683A Support PRL preferredroaminglist Support Authentication Support NAM 1 MobileIP Support WNP wireless numberportabil...

Page 66: ...r 23dBm Frequencyrange 1850MHzto1919MHz Frequencystability CompliantwithCDG1 Bandwidth 1 25MHz Occupiedbandwidth 1 25MHz Modulationmethod O QPSK HPSK Waveformquality 944 Conductedspuriousemission Comp...

Page 67: ...requencyrange 1930MHZto1990MHz Bandwidth 1 25MHz Occupiedbandwidth 1 25MHz Modulationmethod O QPSK HPSK Receiversensitivity 104dBm Inter modulationspurious responseattenuation ComplieswithCDGstage1 Co...

Page 68: ...face 1xEVDO Channelspacing 50KHz Chipset QUALCOMMTM MSM6500 Transmitting max datarate Forwardlink 2 4Mbps Reverselink 153 6kbps Supplyvoltage 3 3V Battery N A Charger chargingtime N A Currentconsumpti...

Page 69: ...B Regulatory Information In This Section Warning EMI USFCCInformation Warning EMI Canada Thissectionoutlinesimportant regulatorynoticesconcerningyour newSprint PCSConnectionCard TM 4B Regulatory Infor...

Page 70: ...arts2 22 and24oftheFCCRules Theselimitsaredesignedtoprovidereasonable protectionagainst harmfulinterferenceinanappropriateinstallation Thisequipment generates uses andcanradiateradiofrequencyenergy an...

Page 71: ...rielbrouilleur AppareilsNum riques NMB 003 dict eparleministredesCommunications Ifyouhavepurchasedthisproduct underaUnitedStatesGovernment contract it shallbesubject torestrictionsasset forthinsubpar...

Page 72: ...Section 5 Safety Information and Terms Conditions...

Page 73: ...ion 5A Safety and Notices In This Section ImportantNotice SafetyandHazards Thissectionoutlinesimportant liabilityandsafetyguidelines concerningyournewSprint PCSConnection Card TM 5A Safety and Notices...

Page 74: ...suchdata SafetyandHazards Donot operatetheSprint PCSConnectionCard TM MerlinS620 inareas whereblastingisinprogress whereexplosiveatmospheresmaybe present nearmedicalequipment lifesupport equipment or...

Page 75: ...Section 5B Terms and Conditions In This Section TermsandConditionsofServices Thissectioncontainsthetermsandconditionsofserviceforyour newSprint PCSConnection Card TM 5B Terms and Conditions 70...

Page 76: ...iththeServicesyouselect asdescribedinourmarketingmaterials e g serviceplanbrochures oronourwebsite Yourepresent that youareat least 18yearsold Inthisdocument weusethewords we us our or Sprint torefert...

Page 77: ...atedcharges Certainchangesmaybe conditioneduponpayment ofanEarlyTerminationFeeorcertainothercharges TerminationofServices Consistent withthisAgreement a wemayterminate Servicesat anytimewithnoticetoyo...

Page 78: ...hanoperatororwithacredit card willalwaysincurseparateand additionalcharges Dependingonyourphonesettings youmayautomaticallyroamif thereisagaporinterruptionincoveragewithintheNationwideSprint PCSNetwor...

Page 79: ...on youmust provideuswithavalidtax exempt document Tax exemptionsarenot appliedretroactively Wealsoinvoiceyouforsurchargesthat we collect andkeeptopayforthecostsofcomplyingwithgovernment programssuchas...

Page 80: ...n Ifthefundsare returnedtous youmayclaimthesefundsforoneyearfromthedateofreturn Any moneyheldduringthisone yearperiodwillnot accrueinterest foryourbenefit andare subject toaservicingfeechargedagainst...

Page 81: ...mber TALK orsimilarkey CallerIDblockingisnot availablewhen usingVisionorWirelessWebservices TTYAccess ATTY alsoknownasTDDorTextTelephone isatelecommunications devicethat allowspeoplewhoaredeaforhardof...

Page 82: ...MAYBRINGAGAINSTYOU CLAIMS THEFEDERAL ARBITRATIONACTAPPLIESTOTHISAGREEMENTANDITSPROVISIONS NOTSTATELAW GOVERNALLQUESTIONSOFWHETHERACLAIMISSUBJECTTOARBITRATION THIS PROVISIONDOESNOTPREVENTEITHERYOUORSPR...

Page 83: ...ice Wemaysendyounoticetoyourlast knownaddressinourinvoicingrecords orbycallingleavingyouavoicemessageon yourwirelessdeviceorhomephone Properlyaddressedwrittennoticeiseffectivethree daysafterdeposit in...

Page 84: ...ntents 4 R ReceiverSpecifications 62 RegulatoryNotices 65 ResourceConflicts 47 S SafetyandHazards 69 Settings 36 General 37 Optimization 37 SprintPCSVision Novatel Wireless 38 SoftwareInstallation 14...

Page 85: ...on 52 56 BusinessConnection 55 FAQs 56 Messaging 54 UserName 53 SystemTrayIcons 30 T TermsandConditions 71 TransmitterSpecifications 61 Troubleshooting 41 U UserLockCode 38 W Web 53 Launching 53 Welco...

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