4 Table of contents
Norstar TSP Server Configuration Guide
P0605043 Issue 01
Setting the Dialing Properties 34
Viewing Norstar TSP information 42
Accessing the Norstar TSP Control Panel 42
Viewing the Norstar TSP version number 43
Viewing the Norstar TSP status 43
Viewing the connection information 43
Norstar TSP error messages 43
Using the Norstar CTI Diagnostics 44
Choosing the information you want to view 45
Viewing detailed information about Norstar TSP 46
Viewing information about the Norstar TSP software 46
Saving the information to a file 47
Deleting information from the log 47
Exiting from the Norstar CTE Diagnostics window 47
Troubleshooting 48
Troubleshooting while installing Norstar TSP 48
Troubleshooting after installing Norstar TSP 48
Norstar TSP tips 50
Starting Norstar TSP 50
Windows attempts to re-install the CTA 50
Appendix A – Using a Primary Domain Controller as a TAPI
Server 51
To set up the TAPI Server as a Primary Domain Controller 51
Appendix B - Reinstalling the older version of Microsoft TAPI 52
Windows 95 52
Windows NT 52
Glossary 53
List of acronyms 53
Glossary terms 53
