12 TAPI on Windows 2000 Server / 2000 Advanced Server
Norstar TSP Server Configuration Guide
P0605043 Issue 01
TAPI on Windows 2000 Server / 2000 Advanced Server
TAPI 3.0 is already installed on Windows 2000 Server and Windows 2000
Advanced Server.
Installing Microsoft TAPI 2.1 on the Windows NT Server
Microsoft TAPI 2.1 and its installation program are made by Microsoft
Corporation. Microsoft TAPI 2.1 provides the following features:
•
full 32-bit architecture and backward compatibility with 16-bit TAPI
applications
•
ability for Windows NT, Windows 98 and Windows 95 to be telephony clients
•
ability for Windows NT Server to be a telephony server
You must install Microsoft TAPI 2.1 on the Server before you install Norstar TSP.
Installing TAPI 2.1 on Windows NT Server 4.0
To install Microsoft TAPI 2.1 on the Server, use Windows NT 4.0 Service Pack 4.
Service Pack 4 automatically adds TAPI 2.1 to Windows NT Server.
Important: TAPI 2.1 must be installed on Windows NT Server using Service
Pack 4. Service Pack 4 contains additional improvements to the Windows NT
Server telephony component that are required for Norstar TSP.
Windows NT 4.0 Service Pack 4 is available on the Microsoft web site. A copy of
Service Pack 4 is also included on the Personal Productivity Suite CD-ROM in the
directory NT4SP4.
Note: Distribution of 128 bit encryption outside of North America is prohibited by
law. Therefore, the version of Service Pack 4 included on the Personal
Productivity Suite CD-ROM is not compatible with 128 bit encryption. If
your Windows NT 4.0 Server was installed with 128 bit encryption,
download Service Pack 4 from the Microsoft web site.
To install Service Pack 4, follow the instruction in the Readme.txt file included
with Service Pack 4.
Installing the CTA device on the Server
You must install the CTA device on the Server before you install Norstar TSP. For
instructions on installing the CTA device, refer to your CTA installation guide.
