Norland Elite 437A150, Operator'S Manual

Page: 423 / 490

Operator's Guide
437D140 Rev. I
Troubleshooting 16-5
Condition Action
Table Top Values Out
of Range - when per-
forming Whole Body
scan When performing a Whole Body scan, if the patient is marked improperly, the software
may not be able to locate the top of the patient’s head for the beginning of the scan.
Refer to the chapter "Scanning Whole Body" on page 1 for instructions on performing
the Whole Body scan.
Failed or partially failed
to import data. See
runtime log. When performing a Database Import from GEM files, one or more patients were not suc-
cessfully imported. Verify the import source directory contains all necessary data files
and patient directories.
Perform XFCHECK on the data from the GEM computer to verify the data is free of
errors.
Error: The selected dir-
ectory is not a data-
base. This message may appear when performing File > Database > Active Database >
Add to List. If the selected folder contains subfolders named PAT00001, PAT00002,
etc., use the File > Database > Import option to import and convert GEM based scans
to the Illuminatus database. Refer to "Importing a Database" on page 1.
Submit SQL Exception
errors appear This may indicate data corruption in the patient database file. Contact Norland Tech-
nical Support for assistance.
Software Faults (continued)