Startup
Startup Faults
Condition
Action
No Com-
munication
(Database Nav-
igator window
displays “Scanner
not Present”)
Turn off power to the scanner and ensure that the cable from the computer to the
scanner is secure. Retry.
Verify there is power to the scanner.
Scanner arm should not move freely when pushed, and the source fan should be aud-
ible.
Turn off the scanner and computer, wait 10 seconds, turn them back on.
No power to the
scanner
If the scanner is plugged into the power strip, verify the power strip is turned on and
the light is on.
Verify there is power to the outlet.
Verify the Emergency Stop button has not been activated. Twist the button to release
it, then turn the power switch off and on again to reset the scanner.
Verify correct voltage is selected at the power entry module.
Table 16-1:
Startup Faults
Software Installation Faults
If the Setup window does not open during installation, click on Start, then Run. Click
, browse to
the CD drive, click on setup.exe, and click
.
Continue with "Software Installation Instructions" on page 3-2.
Operator's Guide
437D140 Rev. I
16-2
Troubleshooting
Summary of Contents for Elite 437A150
Page 1: ...DXA Bone Densitometer Operator s Guide Elite Model 437A150 Operator s Guide 437D140 Rev I...
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Page 66: ...11 Click Operator s Guide 437D140 Rev I 3 10 Installation and Setup...
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Page 124: ...Sample Printed QA Results Report Operator s Guide 437D140 Rev I 4 16 Basic Operation...
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Page 198: ...Operator s Guide 437D140 Rev I 7 20 Scanning AP Spine...
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Page 238: ...Figure 8 6 Page 2 of the Bone Exam Report Operator s Guide 437D140 Rev I 8 32 Scanning Hip...
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Page 326: ...Operator s Guide 437D140 Rev I 11 36 Additional Techniques...
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Page 446: ...Label Locations continued Operator s Guide 437D140 Rev I 17 18 Technical Reference...
Page 448: ...Scanner Labels continued Operator s Guide 437D140 Rev I 17 20 Technical Reference...
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Page 459: ...Operator s Guide 437D140 Rev I Reference Data Sets 18 9...
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