Nomadix AG 5500, User Manual, Page: 311 / 338

AG 5500
5
Troubleshooting 299
Troubleshooting
This chapter provides information to help you resolve common hardware and software
problems. It also contains a list of known error messages associated with the Management
Interface.
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General Hints and Tips
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Management Interface Error Messages
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Common Problems
General Hints and Tips
The AG 5500 is both a hardware device and a powerful software utility. As a hardware
computing device, the AG 5500 requires careful handling. It should be positioned in a dust-free
and temperature-controlled environment. Never block the unit’s ventilation holes, and do not
stack with other equipment (unless correctly mounted in a rack). If you suspect the unit is
overheating, check that the internal cooling fan is operating correctly. The fan should run freely
and silently at all times. The power cord and the UTP patch cables must have an unrestricted
path between the unit and their destinations. Ensure that the RJ45 connectors are firmly located
in their receptacles. Applying these guidelines should ensure trouble-free operation.
ag5500_userguide.book Page 299 Tuesday, June 5, 2007 7:31 PM