MultiPro 2000 User Manual
36
customer’s name with the carrier. On receipt, if the
shipping container appears to have been damaged during
shipment, the instrument should be thoroughly
inspected. The delivering carrier’s paper should be signed
noting the apparent damage. If the instrument is
damaged beyond use, a new order should be placed with
NETECH while awaiting reimbursement from the carrier
for the damage instruments
.
Malfunction:
Please follow these steps for repair or re-calibration of
your NETECH instrument:
1.
Obtain an RMA (Return Merchandise Authorization)
by calling Netech Customer Service 1-631-531-0100
of follow the
2.
Once you receive the RMA, securely package your
instruments in the original shipping box or a strong
box surrounded by at least two inches of suitable
shock absorbing material. Include the copy of the
RMA with your packing slip.
3.
Mark the outside of the shipping box with the
supplied RMA number.
4.
Forward the instrument prepared to Netech
