Getting Services and Support 6-3
NECC Web Site
If you have a modem or a network board, you can access the NECC Web
site. You can do this through a commercial online service or through
your Internet account. The NECC Web site contains general information
about NECC and its products, an online store, press releases, reviews,
and service and support information.
Look in the Service and Support area for the following:
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technical documentation, including Frequently Asked Questions,
reference manuals, and warranty information
!
BIOS updates, drivers, and Setup Disk files to download
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contact information, including telephone numbers for Technical
Support and links to vendor Web sites
!
Click, the NECC Customer Service newsletter
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an automated email form for your technical support questions
!
a Reseller's area (password accessible).
To access NECC's Home Page, enter the following Internet Uniform
Resource Locator (URL) in your browser:
http://www.nec-computers.com/
NECC FTP Site
Use the Internet to access the NECC FTP (file transfer protocol) site to
download various files (video drivers, printer drivers, BIOS updates, and
Setup Disk files). The files are essentially the same files as on the NECC
Web site and the NECC Bulletin Board System.
To access the NECC FTP site, enter the following Internet ftp address
through your service:
ftp.neccsdeast.com/
Once in the FTP site, select the pubs directory link and follow the links
to choose and download the file(s) you want.
