NEC VERSA DOCK - SERVICE Manual Download Page 89

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5-8 Solving Problems

If You Need Help

If you have a problem with your NEC Versa Dock, first review the
checklist and the problems listed previously.

Note: If you purchased or are using the NEC

Versa Dock or the NEC Versa outside of the United
States or Canada, please contact a local NEC office
or dealer for help available in your area.

If you still need help, see Chapter 6, “Getting Services and Support.”

Summary of Contents for VERSA DOCK - SERVICE

Page 1: ...NEC Versa Tools Accessories and Solutions U S E R S G U I D E VE R S A D O C K ...

Page 2: ...uration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECC To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or p...

Page 3: ... Dock Care 1 12 Precautions 1 12 Routine Care 1 13 Battery Charging 1 14 2 Docking and Undocking Connecting the Power Cable 2 2 Preparing the NEC Versa for Docking 2 4 Docking the NEC Versa 2 6 Dual Booting 2 11 Locking the NEC Versa 2 12 Undocking the NEC Versa 2 15 Emergency Undocking 2 17 3 Setting Up the Software Updating the BIOS 3 2 Preparing the BIOS Update Diskette 3 2 Performing the BIOS ...

Page 4: ...4 17 Installing PC PCMCIA Cards 4 21 Installing PCI Cards 4 21 Using PCI Cards 4 24 Connecting External Devices 4 24 Serial Device 4 24 External Keyboard and Mouse 4 26 External Monitor 4 27 Parallel Devices 4 29 USB Devices 4 30 MIDI Game Devices 4 31 External Audio Options 4 32 Connecting External Speakers 4 33 5 Solving Problems Problem Checklist 5 2 Troubleshooting 5 2 Replacing the Battery 5 ...

Page 5: ...e of Contents v A Specifications Features A 2 Input Output Facilities A 2 Expansion Capabilities A 3 Indicator LEDs A 3 Power Supply A 3 Power Cables A 4 Dimensions A 4 Environmental Requirements A 4 Index ...

Page 6: ...Versa Dock Chapter 3 Setting Up the Software explains setting up the software to use your docking station and NEC Versa notebook computer together Chapter 4 Installing Options and Connecting Devices details how to connect external devices and add options to the docking station Chapter 5 Solving Problems directs you through basic troubleshooting procedures to help you solve problems that may arise ...

Page 7: ...re printed as they appear on the keyboard for example Ctrl Alt or Enter Text that you must type or keys that you must press are presented in bold type For example type dir and press Enter Related Documents See the following documents for information related to the NEC Versa Dock and NEC Versa operation The NEC Versa Dock Quick Setup sheet Your NEC Versa User s Guide The Microsoft Windows and other...

Page 8: ...1 Introducing the NEC Versa Dock Carton Contents NEC Versa Dock Features The Right Environment NEC Versa Dock Care Battery Charging ...

Page 9: ...rom the NEC Versa Dock and you re ready for the road This chapter introduces NEC Versa Dock features guides you to choosing the correct environment and describes how to take care of the unit Carton Contents Unpack and check the contents of the NEC Versa Dock carton Be sure you have the hardware components shown in the following figure and that they are in good condition If anything is damaged or m...

Page 10: ...our NEC Versa Dock to AC power Always use the power cable that ships with the NEC Versa Dock If you need to replace the cable follow these standards In North America the cable should be rated for 120 volts V 7 amps A The plug is a NEMA 5 15P Use an SVT or SJT 18 3 AWG cable that is less than 15 feet 4 5 m long Use connector type IEC320 In Europe the cable should be rated for 230 V 220 240 V 10A Th...

Page 11: ...on G Left file bay Docking Connector Fits the expansion port on your NEC Versa to allow for docking Docking Guides Ensure that your NEC Versa is aligned properly for docking These guides provide positioning for docking with the monitor stand in place Two File Bays Allows you to install IDE file devices in your NEC Versa Dock The left file bay supports any 5 25 inch IDE device like a tape drive har...

Page 12: ...ont of the unit inform you of the docking status keylock status IDE drive access diskette drive access and battery charge status for a battery installed in the optional VersaBay III Adapter Kit LEDs are shown in the following figure and LED states are described after the figure Status LEDs A Docking status LED B Keylock status LED C IDE access LED D Diskette drive access LED E Battery charge statu...

Page 13: ...ff No NEC Versa is docked Steady Amber The NEC Versa is docked but not locked on the NEC Versa Dock The key is in either the Normal position with the notebook turned off or in the Manual position with the notebook on or off Steady Yellow The NEC Versa is locked onto the NEC Versa Dock through software The key is in the Normal position and the NEC Versa is on Steady Green The NEC Versa is physicall...

Page 14: ...pter Kit is being charged You can charge the battery whether the NEC Versa Dock is powered on or off or is in Standby mode You can also charge the battery in the optional VersaBay III Adapter Kit when no system is docked in the NEC Versa Dock The NEC Versa Dock must be connected to an AC power source to charge the battery pack Off The installed battery is fully charged or no battery is installed D...

Page 15: ...m To access the lever pull the door open by the slot Volume Control Gives you control over the volume of external speakers or headphones attached to the NEC Versa Dock Audio Ports Connects external audio devices including a microphone headphones or speakers You can also connect other audio devices to use as an output device or input source MIDI Game Port Supports MIDI Game devices such as a joysti...

Page 16: ...ht position Locked Prevents the NEC Versa from being removed from the NEC Versa Dock You must use the key to unlock the unit before removing the NEC Versa Normal Default position Allows you to motorize dock or undock the NEC Versa Set the keylock to this position for normal use To prevent electrical damage manual undocking is not allowed when the keylock is in this state Manual Allows you to remov...

Page 17: ...ed to provide the key combination found on the inside of the height lever door in order to get replacement keys Back Features on the back of the NEC Versa Dock are shown in the following figure Descriptions follow the figure Back features A Fan assembly B Voltage selector switch C Keyboard port D Kensington lock port E USB ports F Parallel port G Serial port H Monitor port I Mouse port J AC power ...

Page 18: ... monitor to the NEC Versa Dock You may need to press Fn F3 to get an image on the external monitor See your NEC Versa User s Guide for function key combinations PS 2 style Mouse Port Allows you to connect an external mouse to the NEC Versa Dock Power Port Allows you to connect the NEC Versa Dock to AC power CAUTION Always use the power cable that ships with the NEC Versa Dock or one that is approp...

Page 19: ... 4 F to 122 F 20 C to 50 C Humidity 15 to 85 non condensing NEC Versa Dock Care With protective measures and proper care you can keep your NEC Versa Dock in top operating condition Follow the measures given next to maintain your NEC Versa Dock Precautions Follow these precautions when using and storing the NEC Versa Dock Do not use or store the NEC Versa Dock in direct sunlight or near radiant hea...

Page 20: ... an external monitor weighing no more than 55 pounds 25 kg Do not place other heavy objects on the CRT base Routine Care Maintain the condition of your NEC Versa Dock by periodically following the general procedures listed below WARNING For safety power off and unplug the NEC Versa Dock and NEC Versa before cleaning Clean the outside of the NEC Versa Dock with a soft clean cloth Remove stubborn st...

Page 21: ...ook computer as long as the computer is docked and the NEC Versa Dock is plugged into AC power The NEC Versa Dock charges a battery installed in the optional NEC VersaBay III Adapter Kit as long as the NEC Versa Dock is plugged into AC power Battery charging occurs whether or not your NEC Versa notebook computer is powered on ...

Page 22: ...2 Docking and Undocking Connecting the Power Cable Preparing the NEC Versa for Docking Docking the NEC Versa Locking the NEC Versa Undocking the NEC Versa Emergency Undocking ...

Page 23: ... and NEC Versa Dock up and running Note Connect the AC power cable to the NEC Versa Dock and AC power before docking the computer The power cable that came with the NEC Versa Dock provides power to both the NEC Versa Dock and the NEC Versa when docked Note If you need to replace the NEC Versa Dock power cable make sure it meets the following specifications In North America the cable should be rate...

Page 24: ...l outlets require you to set the voltage selection switch to 115 volts In many European countries however the voltage setting switch should be set to 230 1 Position the NEC Versa Dock on a flat surface close to an AC outlet 2 Attach one end of the cable to the AC power port on the NEC Versa Dock 3 Attach the other end to a properly grounded wall outlet Connecting the power cable The NEC Versa Dock...

Page 25: ...a with a Plug and Play operating system such as Windows 95 you can either put your system into Suspend mode leave it in full Operation mode for docking or you can choose to power off If you have a non Plug and Play operating system such as Windows NT 4 0 turn off the system power before docking Note Make sure your system is in the appropriate mode for docking 2 If you are running the NEC Versa on ...

Page 26: ...over and slide it underneath the expansion port Check that all other NEC Versa port covers are closed Opening the NEC Versa expansion port cover Stowing the expansion port cover 4 Verify that the power cord is plugged into the NEC Versa Dock See Connecting the Power Cable for details ...

Page 27: ...king Docking Status LED A Docking status LED Docking the NEC Versa You can dock the NEC Versa in one of the following modes for use with dual boot systems see Dual Booting Cold Docking with NEC Versa system power off This method works for all NEC Versa models that support docking Warm Docking with NEC Versa power on the system in Suspend mode and NEC Versa Dock power on This procedure can be used ...

Page 28: ...ver position II B Height lever position I 2 Set the height lever on the side of the NEC Versa Dock to match your system as follows CAUTION It is important that the height lever is set to the correct height for system docking The NEC Versa Dock will not properly dock the NEC Versa if the height lever is set incorrectly which may result in system damage to either the NEC Versa Dock or the NEC Versa ...

Page 29: ...at the keylock switch is in the Normal position Keylock switch in the Normal position 4 Close the LCD panel on the NEC Versa 5 Slide the NEC Versa onto the NEC Versa Dock Ensure that the three locking teeth on the NEC Versa Dock fit into the three locking slots on the bottom of the NEC Versa Locating the locking teeth ...

Page 30: ...cking 2 9 A NEC Versa Dock locking teeth Locating the locking slots A NEC Versa locking slots Once the notebook is properly seated on the docking teeth the docking connector and the expansion port are properly aligned ...

Page 31: ...rsa not shown C Dock Undock button 6 Verify that the Docking LED is a steady yellow 7 Press the Dock Undock button on the left of the front panel The system automatically docks If the system does not automatically dock ensure that the height lever is in the correct position for your system and that the system is correctly seated on the docking tray ...

Page 32: ...r button on the NEC Versa Dock to power on the NEC Versa 11 Verify that the Docking Status LED is steady green indicating the NEC Versa is properly docked on the NEC Versa Dock Once docked you can lock the NEC Versa onto the NEC Versa Dock using the key provided See the section Locking the NEC Versa for details Dual Booting If you have an NEC Versa that is configured in a dual boot configuration s...

Page 33: ...se the key to unlock the unit before removing the NEC Versa An alarm sounds if someone tries to remove the NEC Versa while it is locked onto the NEC Versa Dock even if the NEC Versa Dock is powered off or is not connected to AC power Turning the keylock switch to Locked Normal this default position allows you to motorize dock or undock the NEC Versa Set the keylock to this position for normal use ...

Page 34: ...herwise use the Normal lock setting for normal use and the Locked setting to secure your system to the NEC Versa Dock The Manual setting requires manual removal of the computer and resetting the keylock to Locked Turning the keylock switch to Manual If no computer is docked and the keylock is in the Locked position no one else can use their computer on the NEC Versa Dock ...

Page 35: ...ndock With the key in the Locked position do not select the Eject PC option in the Windows Start menu Selecting Eject PC causes the system to go through an undock configuration change therefore disabling all the docked devices To correct the configuration you must undock and redock the system The Keylock Status LED lights as follows to indicate the status of the NEC Versa Dock Off The NEC Versa is...

Page 36: ...files close any open applications and exit Windows 2 For easier undocking close the LCD panel This is not required but is recommended CAUTION Ensure that all cables connected to the sides of the NEC Versa are disconnected prior to undocking the system Also ensure that CD DVD drives are closed and that no diskettes or SuperDisks are extending from the drive 3 Verify that the keylock switch is in th...

Page 37: ...tray slides forward the NEC Versa mechanically ejects from the NEC Versa Dock Docking Undock Button A Dock Undock button To use Windows 95 software to undock the NEC Versa locate and select the Eject PC icon in the Windows 95 Start menu When you select this icon a Dock Change window appears 5 The NEC Versa Dock automatically ejects the NEC Versa ...

Page 38: ...ables connected to the sides of the NEC Versa are disconnected prior to undocking the system Also ensure that CD DVD drives are closed and that no diskettes or SuperDisks are extending from the drive 2 Remove the CRT table from the NEC Versa Dock 3 Release the NEC Versa from the NEC Versa Dock by firmly pulling the front of the NEC Versa with equal pressure to the right front and the left front 4 ...

Page 39: ...2 18 Docking and Undocking Releasing the NEC Versa from the NEC Versa Dock ...

Page 40: ...3 Setting Up the Software Updating the BIOS Installing Drivers Installing the Online User s Guide ...

Page 41: ...tions Updating the BIOS To update your system BIOS use only the BIOS update diskette included with the NEC Versa Dock and be sure to prepare the diskette before upgrading the BIOS Preparing the BIOS Update Diskette Before using the BIOS update diskette you must make a backup copy of it and make the backup diskette BIOS flash ready Refer to the readme txt file on the diskette before using the diske...

Page 42: ...iruses The diskette is ready for use 7 Shutdown Windows and be sure your system power is off Follow the instructions below for performing the actual BIOS update Performing the BIOS Update Use the following procedure to perform the actual BIOS update 1 Make sure the NEC Versa is operating under AC power and that the power is off Insert the BIOS Update diskette into diskette drive A 2 Power on the c...

Page 43: ...ette in drive A 7 Remove the diskette and press any key to continue The utility updates the BIOS Power off your computer The next time you power on your computer you will have the latest NEC Versa LX or SX computer BIOS revision level The following message appears also Wait CMOS Checksum Bad Press F1 to run Setup Follow these steps to configure the system s default settings 1 Press F1 to enter the...

Page 44: ... category or driver Install Clicking the Install button installs the selected software Exit Clicking the Exit button closes the NEC Versa Dock Software Setup CD dialog box Once the NEC Versa Dock Software Setup CD dialog box appears follow these steps to install the desired software 1 Insert the NEC Versa Dock Software Setup CD into the CD ROM reader Note If you have a combination of two CD ROM de...

Page 45: ...ion of this user s guide is on the NEC Versa Dock Software Setup CD Install the guide onto your hard disk drive as follows Note To access the online NEC Versa Dock User s Guide Microsoft Internet Explorer 4 01 must be installed on your system 1 Insert the NEC Versa Dock Software Setup CD into the CD ROM reader Note If you have a combination of two CD ROM devices installed in the NEC Versa and the ...

Page 46: ...e NEC Versa Dock Online Guide 3 The Uninstall NEC Help Center dialog box appears and allows you to choose an uninstall method You can choose either an automatic uninstall which removes all NEC Help Center files or a custom uninstall which allows you to choose which files are uninstalled Note Use caution when using the Custom Uninstall method Some of the files may be shared by other applications an...

Page 47: ...4 Installing Options and Connecting Devices Installing Devices in the File Bays Installing PCI Cards Connecting External Devices ...

Page 48: ...l IDE device or the optional VersaBay III Adapter Kit With this Adapter Kit you can change this file bay into a VersaBay III slot that lets you use your VersaBay III devices in the NEC Versa Dock Two PCI Board Slots Two slots let you add two PCI cards to your NEC Versa Dock One slot supports a full size card and both slots support a half size PCI card I O ports on the sides and back of the NEC Ver...

Page 49: ...he motherboard Connecting the cables to the device Installing the device in the NEC Versa Dock Reconnecting the cables to the motherboard Replacing the NEC Versa Dock cable cover front panel and docking tray Use the instructions in the sections that follow to install an IDE device in a file bay and to install the optional VersaBay III Adapter Kit Removing Trays Panels and Covers Before installing ...

Page 50: ...r pads securing the three screws then loosen and remove the three screws Lift the docking tray up and off the NEC Versa Dock Removing the docking tray 5 Remove the front panel from the NEC Versa Dock by removing the two screws at the bottom and freeing the four tabs from the top of the panel Put the screws in a safe place for use when replacing the front panel ...

Page 51: ...nel screws 2 6 Slide the rear part of the docking tray towards the front of the NEC Versa Dock until it stops 7 Remove the cable cover by locating and removing the two top screws Put the screws in a safe place for use when replacing the cable cover Locating the cable cover screws A Cable cover screws 2 ...

Page 52: ... from the Motherboard for details Disconnecting the Cables from the Motherboard Disconnect the cables from the motherboard as follows 1 Before handling any internal components discharge static electricity from yourself and your clothing by touching a nearby metal surface 2 See the appropriate figure for the bay that you are using to disconnect cables from the motherboard The following figure shows...

Page 53: ...Installing Options and Connecting Devices 4 7 Left hand bay cables A Power cable port B IDE signal port C Audio cable port D Audio cable E IDE signal cable F Power cable ...

Page 54: ...C Versa Dock comes with only one audio cable You are now ready to attach the cables to the appropriate ports on the back of the device See the instructions in Connecting IDE Device Cables for details If you are installing an optional VersaBay III device see the instructions in Connecting VersaBay III Adapter Kit Cables for details Connecting IDE Device Cables Connect the cables to the IDE device a...

Page 55: ...e appropriate power cable the IDE signal cable and if necessary the audio cable to the ports on the back of the IDE device The IDE cable must be installed with the red stripe to the left side of the device 4 Ensure that the IDE connector pin is oriented correctly on the IDE signal cable Note If the power cable for the device you are installing uses a small connector use one of the cables provided ...

Page 56: ... system twice to enter Windows 9x or Windows NT 4 0 Workstation See the instructions in File Bay Installation to install the drive Connecting VersaBay III Adapter Kit Cables Connect the VersaBay III Adapter Kit cables as follows Note The VersaBay III cable and the power cable come with the VersaBay III Adapter Kit They are not shipped connected to the NEC Versa Dock motherboard 1 Locate the IDE ca...

Page 57: ... You are now ready to install the optional VersaBay III Adapter Kit into the file bay See the instructions in File Bay Installation for details File Bay Installation Install an IDE device or the optional VersaBay III Adapter Kit in the file bay as follows 1 Before handling any internal components discharge static electricity from yourself and your clothing by touching a nearby metal surface 2 Remo...

Page 58: ... the screw in a safe place for use during reassembly Removing the screw securing the device bracket A Device bracket screw Note As an added security feature the keylock switch must be in the Manual position before the file bay brackets can be removed If the keylock switch is in the Locked position the file bay bracket will not slide forward This prevents device removal while the keylock switch is ...

Page 59: ...ON Installing a 3 5 inch IDE device in the file bays without a 3 5 inch Universal Installation Kit can short circuit and burn out the device Be sure to install 3 5 inch IDE devices in the file bays using a 3 5 inch Universal Installation Kit 9 Align the screw holes on the side of the device with the screw holes on the bracket and using the four screws that came with the IDE device attach the devic...

Page 60: ...g Devices Attaching the device to the bracket A Device bracket screws 4 10 Slide the device and bracket into the file bay Sliding the device and bracket into the file bay 11 Secure the screw that attaches the bracket to the NEC Versa Dock ...

Page 61: ...cting the Cables to the Motherboard for instructions Reconnecting the Cables to the Motherboard Reconnect the cables to the motherboard as follows 1 Before handling any internal components discharge static electricity from yourself and your clothing by touching a nearby metal surface 2 Locate the power cable slot IDE signal cable slot and the audio cable slot if necessary found directly behind the...

Page 62: ...g Options and Connecting Devices Locating ports and reconnecting cables to the left side of the motherboard A Power cable port B IDE signal cable port C Audio cable port D Audio cable E IDE signal cable F Power cable ...

Page 63: ...iate power cable and the IDE cable to the motherboard Also connect the audio cable or VersaBay III cable if necessary to the motherboard You are now ready to replace the NEC Versa Dock cable cover See the instructions in Replacing Covers Panels and Trays for details Replacing Covers Panels and Trays Replace the NEC Versa Dock cable cover front panel and docking tray as follows 1 Align the tabs on ...

Page 64: ...e cover make sure the cover tabs are correctly inserted into the dock before securing the cover with the screws Lowering the cable cover onto the NEC Versa Dock 3 Replace the two screws on the top of the cable cover Replacing the cable cover screws A Cable cover screws 2 ...

Page 65: ... docking tray into place 5 You are now ready to replace the front panel If the device s you installed require s external access remove the appropriate file bay cover s on the front panel by squeezing the two inside tabs together and gently pushing the bay cover out of the front panel NEC Versa Dock file bay covers A Bay cover tabs 2 6 Replace the front panel on the NEC Versa Dock by aligning the f...

Page 66: ...the front panel A Front panel tabs 4 B Front panel screws 2 7 Replace the front part of the docking tray Lower the front part of the docking tray onto the NEC Versa Dock secure the three screws then finish with the three rubber feet Replacing the docking tray ...

Page 67: ... PCI card PCI connectors are located in the back of the NEC Versa Dock Only the top slot supports a full size card The optional NEC 3Com Fast EtherLink LX provides a networking solution for the NEC Versa Dock for systems running Windows 95 and Windows NT 4 0 This PCI card supports Wake on LAN technology which allows you to manage your networked systems remotely For installation and configuration i...

Page 68: ...r Screws A Back cover screws 2 4 Locate and remove the slot cover screw If you are installing a full size card remove the top PCI slot cover screw and the slot cover Removing the slot cover screw A Wake On LAN connector B Slot cover screws 5 Align the PCI card with the slot connector ...

Page 69: ...ices are being installed the device cable s must be routed from the PCI card to the file bays Feed one end of the cable through the left side of the back of the unit and gently pull it toward to the back of the SCSI device Connect to the SCSI device and the card 7 Replace the slot cover screw to secure the card Securing the card A Slot cover screw ...

Page 70: ... Select the card type from the list highlight the PCI card and click Properties 4 Under the General tab make sure the box Exists in all hardware profiles is not checked If it is checked remove the check 5 For more information on using multiple configurations in Windows 95 search for hardware profiles in Windows Help Connecting External Devices Review the following sections for instructions on conn...

Page 71: ...with the screws provided on the cable 4 Align and connect the other end of the cable to the appropriate port on the device if necessary Secure the connections with the screws provided if necessary Connecting a serial device 5 Connect the power cable to the device and a properly grounded wall outlet 6 Turn on the power to the external device Note Make sure your printer is online before trying to pr...

Page 72: ... Plug and Play operating systems such as Windows NT 4 0 power off the NEC Versa CAUTION For non Plug and Play operating systems such as Windows NT 4 0 make sure the NEC Versa is powered off whenever you add or remove an external keyboard or mouse Connecting an external keyboard or mouse to the system in Operation mode can cause the system or device to malfunction 2 Connect the keyboard cable conne...

Page 73: ...ideo graphics array of various resolutions See the monitor s user s guide for details Follow these steps to connect an external monitor to the NEC Versa Dock 1 Check that the docked NEC Versa is powered off and the monitor power switch is turned off Note The docked NEC Versa must be powered off while the monitor is being connected or the system does not recognize the monitor type 2 Position the mo...

Page 74: ...ower the monitor stand onto the NEC Versa Dock Carefully center the external monitor on the monitor base Lowering the monitor base into place 3 Attach the 15 pin cable connector to the monitor port on the NEC Versa Dock 4 Secure the cable connection with the screws provided on the cable ...

Page 75: ... simultaneous CRT LCD display and TV Out on systems that support TV Out Parallel Devices To install a parallel device such as a printer you need a cable with a male 25 pin connector for the system and for most parallel printers a Centronics compatible 36 pin connector Note When you connect a printer be sure to install the appropriate printer driver through the Windows Control Panel Connect a paral...

Page 76: ...ck the connector clips Connecting a parallel printer 4 Connect the power cable to the device and a properly grounded wall outlet 5 Turn on power to the system and the device Note Check that the device is online before you try to use it See the instructions that came with the device for more information USB Devices The NEC Versa Dock lets you take advantage of the latest USB technology available to...

Page 77: ...have an external power supply 1 Locate the USB ports on the back of the NEC Versa Dock 2 Plug in the USB connector Connecting a USB device MIDI Game Devices The MIDI Game port lets you attach a joystick or MIDI device to your NEC Versa Dock Connect a joystick or MIDI device as follows 1 Check that both the NEC Versa and the device power are off 2 Locate the MIDI Game port on the side of the NEC Ve...

Page 78: ...trol the volume of connected external speakers or headphones Connect audio devices like a microphone line out and line in devices headphones or optional external speakers to the audio ports as follows 1 Power off the NEC Versa Dock and the NEC Versa 2 Locate the audio port that you want to use Note If the audio device you intend to use uses AC power the line out port is recommended If the audio de...

Page 79: ...C Versa is docked the system defaults to the NEC Versa speakers If you want to use optional external speakers with your NEC Versa Dock do so as follows 1 On Windows 95 click Start Settings then Control Panel 2 Double click on the Systems icon and click the Device Manager tab 3 Double click on the Sound Video and Game Controllers Icon then double click the Maestro Wave WaveTable Synthesis Devices i...

Page 80: ...lt speakers to the NEC Versa Dock optional external speakers When you undock the system your NEC Versa speakers will be functional When you dock again the external speakers will be functional The volume control knob on the system controls NEC Versa speaker volume The volume control knob on the NEC Versa Dock controls the volume of external speakers connected to the NEC Versa Dock ...

Page 81: ...are using external speakers or an external microphone and experience sound distortion or feedback lower the volume Having the microphone and speakers too close to each other can also cause feedback Moving the external audio options away from each other may help ...

Page 82: ...5 Solving Problems Problem Checklist Troubleshooting Replacing the Battery If You Need Help ...

Page 83: ...s Standby mode Verify that the electrical outlet to which the NEC Versa Dock is connected is working Test the outlet by plugging in a lamp or other electrical device Make sure all cables are connected tightly Troubleshooting The power went out and you need to undock the NEC Versa Undock the NEC Versa First turn the keylock switch to the Manual position remove the CRT table and disconnect any cable...

Page 84: ... 4 for instructions When docked the NEC Versa does not work as it did when docked previously and the settings seem to have changed Reboot your system go into the NEC Versa Setup utility and reset the parameters The battery in the NEC Versa Dock may need to be replaced See Replacing the Battery in this chapter for instructions The floppy disk drive in the optional VersaBay III Adapter Kit is not de...

Page 85: ... any peripheral devices and cables attached to the NEC Versa Dock including the power cable 3 Remove the docking tray front panel and cable cover See the instructions in Chapter 4 Removing Trays Panels and Covers for details 4 Remove the screw that secures the left IDE bracket and slide the bracket out of the NEC Versa Dock Note If you have an IDE device installed in the file bay you must disconne...

Page 86: ...emove the battery by lifting it out of the NEC Versa Dock 7 Gently pull the cable connector on the battery until it is disconnected from the NEC Versa Dock 8 Attach the new battery cable connector to the connector inside the NEC Versa Dock Press firmly on the connector until the connection is secure ...

Page 87: ...s 9 Align and reseat the new battery into the battery bay 10 Reinstall any IDE devices removed and replace the file bay bracket See the instructions in Chapter 4 Installing Devices in the File Bays for details 11 Replace the cable cover docking tray and front panel of the NEC Versa Dock See the instructions in Chapter 4 Replacing Covers Panels and Trays for details Battery Precautions To prevent a...

Page 88: ...pears damaged or deformed has any rust on its casing is discolored overheats or emits a foul odor Keep the battery dry and away from water Keep metal objects away from battery terminals Metal objects in contact with the terminals can cause a short circuit and damage If the battery leaks onto skin or clothing wash the area immediately Battery fluid can cause a skin rash and damage fabric If battery...

Page 89: ...the checklist and the problems listed previously Note If you purchased or are using the NEC Versa Dock or the NEC Versa outside of the United States or Canada please contact a local NEC office or dealer for help available in your area If you still need help see Chapter 6 Getting Services and Support ...

Page 90: ...6 Getting Services and Support Quick Reference Chart NECC Web Site NECC FTP Site NECC Support Services Email Fax To Support Services ...

Page 91: ... address tech support neccsd com Note If you purchased your computer outside of the U S or Canada please contact the local NECC office or their dealers for support and service If you have access to a telephone modem and or fax machine you can use these services to obtain information about your system at any time day or night seven days a week Not only do these services provide information about yo...

Page 92: ...or Technical Support and links to vendor Web sites Click the NECC Customer Service newsletter an automated email form for your technical support questions a Reseller s area password accessible To access NECC s Home Page enter the following Internet Uniform Resource Locator URL in your browser http www nec computers com NECC FTP Site Use the Internet to access the NECC FTP file transfer protocol si...

Page 93: ...hardware support for a fee Preinstalled software toll free phone support for 90 days from the time of your first call to the NECC Support Services After the initial 90 days you can get preinstalled software support for a fee Please have available your system s name model number serial number and as much information as possible about your system s problem before calling For outside the U S or Canad...

Page 94: ... prompt response from the appropriate technical person Desktop Monitor Notebook You should provide as much specific information about your questions as possible Also if you are sending a fax please include your voice telephone number and your fax number with the question You will receive a response to your questions within one business day ...

Page 95: ...A Specifications Features Input Output Facilities Expansion Capabilities Indicator LEDs Power Supply Power Cables Connector IEC 320 Dimensions Environmental Requirements ...

Page 96: ...optional VersaBay III Adapter Kit to support VersaBay III devices Monitor stand that allows access to external PCI card connectors and NEC Versa PC card slots Port replication of most NEC Versa I O ports Input Output Facilities Docking connector 240 pin connector Keyboard PS 2 style 6 pin connector Mouse PS 2 style 6 pin connector Two Universal Serial Bus USB 4 pin connector Parallel port 25 pin D...

Page 97: ...o a VersaBay III slot Expansion Slots Two PCI card slots one that supports a full size or half size card one that supports a half size card only Indicator LEDs Docking Undocking LED Key Lock Status LED IDE Drive Access LED Diskette Drive Access LED Battery Charge LED Power Supply Input Range 90 135 180 265 VAC switch select Frequency 50 60 Hz Input current 6 5A 115 VAC 3 5A 230 VAC Output Maximum ...

Page 98: ...erica Rating 120 V 7 A Plug NEMA 5 15P Cable SVT or SJT 18 3 AWG less than 15 ft 4 5 m in length Connector IEC320 Europe Rating 230 V 220 240 V 10 A Plug Country specific Cable H05VV F or H05VVH2 F less than 15 ft 4 5 m in length Connector EN60320 Dimensions Height 5 2 in 132 mm Width 14 98 in 380 6 mm Depth 16 93 in 430 mm Weight 25 lb Environmental Requirements Operating Environment ...

Page 99: ...Specifications A 5 Temperature 41 F to 95 F 5 C to 35 C Humidity 20 to 80 non condensing Storage Environment Temperature 4 F to 140 F 20 C to 60 C Humidity 5 to 95 non condensing ...

Page 100: ...g VersaBay III adapter kit cables 4 10 D Device Manager checking PCI card configuration 4 24 Docking 2 6 cold 2 6 hot 2 7 warm 2 6 Docking station front 1 4 top 1 4 Docking Station features 1 3 Docking status LED 1 6 Dual Booting 2 11 Dual boot systems booting issues 4 10 E Emergency undocking 2 17 Environmental requirements 1 11 External devices connecting 4 2 External monitor 4 27 External speak...

Page 101: ... 3 6 Operating environment 1 12 P Parallel devices 4 29 PC card use 4 21 PCI card slots 4 21 PCI cards installing 4 21 using 4 24 PCI connectors 4 21 Power cable connection 2 2 Power cable requirements 1 3 Precautions 1 12 Preparing to dock 2 4 Printers 4 29 R Routine care 1 13 S Serial devices 4 24 Service and support 6 2 Setting up the hardware 2 2 Speakers 4 33 Specifications A 2 Storage enviro...

Page 102: ...nt type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions ATTENTION Il y a danger d explosion s il y a replacement incorrect de la batterie Remplacer uniquement avec une batterie du même type ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant BATTERY DISPOSAL The main battery...

Page 103: ... relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from the one to which the receiver is connected To meet FCC standards shielded cables and power cords are required to connect this device to a personal computer or other Class B certified device Canadian Department of Communications Compliance Stateme...

Page 104: ...95828 declare that the product NEC Versa Dock is in conformity with part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

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