5-2 Solving Problems
This chapter describes what to do if you encounter problems using the
NEC Versa Dock. Use the information in this chapter to determine what
the problem is and to fix the problem. Often, you can solve problems
that occur by yourself.
If you still need help, see Chapter 6, “Getting Services and Support.”
Problem Checklist
Check the items in the following list if you cannot get the NEC Versa
Dock to work. If these do not help, continue to the “Troubleshooting”
section of this chapter.
!
Check that the NEC Versa is connected properly to the NEC Versa
Dock.
!
Check that the NEC Versa is not in a power-saving state such as
Standby mode.
!
Verify that the electrical outlet to which the NEC Versa Dock is
connected is working. Test the outlet by plugging in a lamp or other
electrical device.
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Make sure all cables are connected tightly.
Troubleshooting
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The power went out and you need to undock the NEC Versa.
Undock the NEC Versa. First turn the keylock switch to the
Manual position, remove the CRT table and disconnect any cables
attached to the side of the system. Release the NEC Versa from
the NEC Versa Dock by firmly pulling the front of the NEC Versa
with equal pressure to the right front and the left front. Continue
to pull until the NEC Versa is free from the NEC Versa Dock. In
Chapter 2, see the instructions in the “Emergency Undocking”
section for details.
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While trying to record using the microphone, excessive noise is
emanating from the speakers.
