5. Troubleshooting
Express5800/R120d-1E, R120d-2E Maintenance Guide
26
Chapter 1 Maintenance
5.3
Upon Installing OS
[?]
Unable to install OS
Is the Hard Disk Drive properly installed?
→
Make sure that the Hard Disk Drive is installed securely and that cables are properly connected.
Did you configure the RAID Controller?
→
For the RAID System, use EXPRESSBUILDER or a RAID Configuration Utility (LSI Software RAID
Configuration Utility or WebBIOS) to properly configure the RAID Controller before installing OS.
Did you create a Logical Drive?
→
For the RAID System, create a Logical Drive using EXPRESSBUILDER or a RAID Configuration Utility
(LSI Software RAID Configuration Utility or WebBIOS) to install OS.
[?]
Unable to install Windows
Have you checked precautions for installation?
→
For Windows Server 2003, refer to "
Installation Guide (Windows)
".
[?]
While installing OS on Windows Server 2003 x64 Edition or Windows Server 2003, a driver list of the OEM
drivers is not displayed
Did you change the boot priority in the Flash FDD?
→
Start the BIOS setup utility, and change the boot priority in the Flash FDD as follows.
Boot
-
Floppy Drive BBS priorities
-
Boot Option #1
-
Flash FDD
[?]
A product key was not requested
For Windows Server 2008 R2/Windows Server 2008
→
If you install using the backup DVD-ROM, entering the product key is not required. If installing using a
DVD-ROM other than the backup DVD-ROM, a screen for entering the product key is displayed twice,
during OS installation, and, before the MICROSOFT SOFTWARE LICENSE TERMS dialog box, which
displays after OS installation. Follow the on-screen instructions to enter the product key.
