8-10 If You Have a Problem
NECCSD Warranty/Non-Warranty Repair Service
The NECCSD repair service is designed to support your
warranty and non-warranty service activity.
Before you call for repair service, see the previous sections
in this chapter to determine if you can solve the problem
yourself, within your company, through your dealer, or with
the help of a technician from NECCSD Technical Support.
If your system requires repair service from NECCSD, call
to request repair service in the United States and Canada,
call 1-888-632-2678.
BATTERY REPLACEMENT
All system boards use a battery to maintain system
configuration information. Your system uses a coin-sized
battery mounted on the system board (see the following
figure). If it fails to maintain system configuration
information, replace it with an identically rated battery from
the same manufacturer.
The battery type is a Renata or compatible 3V Lithium CR
2032.
!
CAUTION
Removing the battery from the system board
causes the computer to lose system configuration
information. Before removing the battery, run the
Setup Utility and print out or write down your system
configuration settings. Then you can restore your
system to its previous settings.
