If You Have a Problem 8-7
Keyboard/Mouse Problems
Check the following problem to see the possible cause and
solution.
Image appears on screen but nothing happens
when you use the mouse or keyboard
Check that the keyboard or mouse cable connection is
snug.
If this does not help, turn off the system, wait five or
more seconds, and turn on the system.
CD-ROM Reader/DVD Drive Problems
Check the following problems to see the possible cause and
solution.
The system does not see the CD-ROM reader/DVD
drive
The drive designation is wrong and should be changed.
The CD-ROM reader/DVD drive is not reading a disc
Check that the disc is inserted in the CD tray with the
label printed side up.
Check that the disc is a data disc, not a music disc.
Try a different disc to see if the problem is limited to one
disc.
The CD-ROM disc does not eject due to a power
failure or software error
Turn off the system and use the emergency eject feature.