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First Printing — May 1997

Copyright 1997

Copyright 1997

NEC Computer Systems Division 

NEC Corporation

Packard Bell NEC, Inc.

7-1 Shiba 5-Chome, Minato-Ku

1414 Massachusetts Avenue

Tokyo 108-01, Japan

Boxborough, MA  01719-2298

All Rights Reserved

All Rights Reserved

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC,
Inc. (hereinafter “NECCSD”) and/or its licensors. NECCSD and/or its licensors, as appro-
priate, reserve all patent, copyright and other proprietary rights to this document, including
all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent
said rights are expressly granted to others.

The NECCSD product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each product
may vary, the suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NECCSD.

To allow for design and specification improvements, the information in this  document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NECCSD is prohibited.

NEC is a registered trademark of NEC Corporation, and FastFacts, MagicEye, MultiSync, and PowerMate

are either trademarks or registered trademarks of NEC Technologies, Inc.; these trademarks are used
under license by Packard Bell, NEC.

All other  product, brand, or trade names used in this publication are the trademarks or registered

trademarks of their respective trademark owners.

Summary of Contents for POWERMATE PROFESSIONAL - SERVICE 05-1997

Page 1: ...anted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer d...

Page 2: ...SA Bus 1 12 PCI Local Bus 1 12 PCI IDE Ports 1 13 Parallel Interface 1 13 Serial Interface 1 14 Infrared Interface 1 15 Video Board 1 15 Video Support 1 15 Video Playback 1 16 Audio 1 17 SCSI Board 1...

Page 3: ...ive 2 11 IDE Devices 2 11 Language 2 13 Boot Options 2 13 Power On COM1 Ring 2 16 Video Mode 2 16 Mouse 2 16 Base Memory 2 17 Extended Memory 2 17 BIOS Version 2 17 Advanced Menu 2 17 Processor Type 2...

Page 4: ...y 2 37 Using DMI 2 37 NEC MagicEye Technology 2 38 Video Drivers 2 38 Changing Display Properties 2 39 Windows 95 2 39 Windows NT 4 0 2 40 CD Restore 2 41 Selecting CD Restore Options 2 41 Restore Ind...

Page 5: ...ique Video Drivers 2 54 Yamaha Audio Drivers 2 55 Number Nine Imagine 128 Series 2 Video Drivers 2 56 Section 3 Option Installation General Rules For Installing Options 3 1 Precautions 3 1 Optional Ha...

Page 6: ...e 3 29 Replacing the Front and Side Panels 3 31 Adding External Options 3 31 Parallel Printer 3 32 Serial Devices 3 32 SCSI Devices 3 33 Section 4 Maintenance and Troubleshooting Online Services 4 2 N...

Page 7: ...emoval 5 16 Illustrated Parts Breakdown 5 17 Appendix A Connector Pin Assignments I O Power Supply and Chassis Intrusion Connectors A 1 Parallel Interface Connector A 2 Serial Interface Connectors A 3...

Page 8: ...ppendix D CD ROM Reader Specifications and Jumper Settings CD ROM Reader Specifications D 1 CD ROM Reader Connectors and Jumper Settings D 2 List of Figures 1 1 System Controls and Storage Device Slot...

Page 9: ...rage Device Slots 3 17 3 12 System Board Cable Connectors 3 19 3 13 Diskette Drive Signal Cable 3 19 3 14 IDE Cable Connectors 3 20 3 15 SCSI Connectors 3 20 3 16 Power Cable Connectors 3 21 3 17 Conn...

Page 10: ...3 Removing the 3 1 2 Inch Drive 5 11 5 14 Removing the Device 5 12 5 15 Removing the Device Rails 5 12 5 16 Power Supply Screws 5 13 5 17 Power Supply Ducting 266 MHz Models 5 14 5 18 System Board Rem...

Page 11: ...o Board Support 1 16 1 9 Number Nine Imagine Video Board Support 1 16 1 10 Audio Subsystem Resources 1 18 1 11 Specifications 1 23 2 1 Navigation Keys 2 10 2 2 Hot Key Parameters 2 24 2 3 Security Pas...

Page 12: ...tte Drive Pin Assignments A 8 A 13 IDE Interface Pin Assignments A 9 A 14 Hard Disk LED Pin Assignments A 10 A 15 Power LED Pin Assignments A 11 A 16 Reset Pin Assignments A 11 A 17 Infrared Pin Assig...

Page 13: ...xiv Contents...

Page 14: ...ous drivers and application programs Information on using the BIOS Update utility is also included Section 3 Option Installation provides installation procedures for adding optional expansion boards d...

Page 15: ...tal to analog converter DACK DMA acknowledge db decibels DC direct current DIP dual in line package DMA direct memory access DMAC DMA controller DOS disk operating system DRAM dynamic RAM ECC error ch...

Page 16: ...tant PFP plastic flat package PIO parallel input output pixel picture element PROM programmable ROM RAM random access memory RAMDAC RAM digital to analog converter RGB red green blue RGBI red green bl...

Page 17: ...stem Configurations Model Number Processor Operating System System Memory Video Memory Hard Disk MT 2550 24874X 233 MHz Pentium II Windows 95 32 MB 2 MB synchronous graphics RAM SGRAM on Matrox Mystiq...

Page 18: ...ommon hardware 3 1 2 inch diskette drive 512 kilobyte KB burst rate synchronous secondary cache BSRAM sixteen speed maximum CD ROM reader 8 watt W external speakers The PowerMate Professional SCSI con...

Page 19: ...ible devices include the standard one inch high 3 1 2 inch 1 44 MB diskette drive and up to three 1 6 inch high 5 1 4 inch storage devices The internal device slots support up to two 1 inch high 3 1 2...

Page 20: ...parallel port floppy disk interface real time clock CMOS RAM keyboard controller and support for an IrDA compatible infrared interface PCI and ISA peripheral connectors on the system board Support fo...

Page 21: ...3 1 2 inch slot contains standard 1 44 MB diskette drive Three 1 6 inch high 5 1 4 inch slots one slot contains the standard CD ROM reader Two internal 1 inch high 3 1 2 inch slots one slot contains...

Page 22: ...e plus CPU to DRAM and PCI to DRAM data buffering Connects to the CPU data bus memory data bus and PMC private data bus works in parallel with PMC to provide a high performance memory subsystem for Pe...

Page 23: ...rocessor subsystem consists of the following components processor card including the processor and secondary cache thermal plate back cover When the processor subsystem is mounted in Slot 1 it is secu...

Page 24: ...ing the ROM see Section 2 for further information on the BIOS Update utility The Flash ROM supports the reprogramming of the system BIOS and the video BIOS The system memory map is shown in Table 1 3...

Page 25: ...yboard controller command status byte 0070 bit 7 PIIX3 Enable NMI 0070 bits 6 through 0 PIIX3 Real time clock address 0071 PIIX3 Real time clock data 0078 0079 Reserved board configuration 0080 008F P...

Page 26: ...ons ship with 32 MB or 64 MB of memory 640 KB of base memory and 31 MB or 63 MB of extended memory System memory can be expanded up to 256 MB using optional single in line memory modules SIMMs install...

Page 27: ...issues interrupt requests to the processor resolves interrupt priorities and provides vectors for the processor to determine which interrupt routine to execute The interrupt controller has priority as...

Page 28: ...no system resource conflicts to resolve Plug and Play automatically configures the board ISA Bus The system board uses the ISA bus for transferring data between the processor and I O peripherals and...

Page 29: ...ctional transfer over a parallel port This increases parallel port functionality by supporting more devices The BIOS has automatic ISA printer port sensing If the BIOS detects an ISA printer port mapp...

Page 30: ...3F8h 2F8h 3E8h and 2E8h NOTE Any interrupts used for the built in serial ports are not available for ISA parallel ports Table 1 7 Serial Port Addressing and Interrupts Starting I O Address Interrupt...

Page 31: ...fully supports the universal host controller interface UHCI and uses software drivers that are UHCI compatible The USB includes the following features Self identifying peripherals that can be hot plug...

Page 32: ...the video board Table 1 8 Matrox Mystique Video Board Support Resolution Bits Pixel 2 MB Bits Pixel 4 MB Maximum Refresh Rate 640 x 480 8 16 24 8 16 24 200 Hz 800 x 600 8 16 24 8 16 24 150 Hz 1024 x...

Page 33: ...ultimedia functionality AUDIO A Yamaha OPL3 SA3 YMF715 audio CODEC device is integrated on the system board The device provides 16 bit stereo Sound Blaster Pro compatible audio The system board provid...

Page 34: ...xpansion slot The SCSI adapter board brings the highest performance SCSI I O technology to the PCI local bus transferring data up to 133 MB second The SCSI adapter board is compatible with all major o...

Page 35: ...sk drives CD ROM drives scanners tape backups are supported by the Ultra Wide SCSI adapter board Two SCSI devices can be installed internally in the system chassis IDE Hard Drives The system board has...

Page 36: ...es in Section 3 Installing Options SIXTEEN SPEED CD ROM A sixteen speed maximum CD ROM reader comes preinstalled as drive F The reader can be used to load programs from a CD or it can be used to play...

Page 37: ...to open the tray Figure 1 4 CD ROM Reader Controls and Indicators To load a disc in the sixteen speed CD ROM reader follow these steps 1 Press the open close button The CD tray opens 2 Put the CD prin...

Page 38: ...ic Lock Caps Capital Lock and Scroll Lock key status The keyboard s six pin connector plugs into the rear panel of the system MOUSE A PS 2 compatible mouse is standard equipment for the system The mou...

Page 39: ...accessible slots One 1 inch high 3 1 2 inch front access slot Two 1 inch high 3 1 2 inch internal slots Expansion Slots Six slots three 32 bit PCI slots Video board installed in slot 3 SCSI adapter in...

Page 40: ...rity nonparity or ECC SIMMs Battery Replaceable 3 volt lithium nonrechargeable coin type Power Supply 115 V 230V switch selectable 200 Watt 115 V 90 135 V 230 V 180 265 V DC Voltage 12 V 6 0 A 5 V 22...

Page 41: ...y interface Memory Interface Supports Synchonous Graphics SGRAM memory technology 256K x 32 8Mbit Upgradeable to 4 MB using a 2 MB upgrade module Memory accelerated features Single color block mode Z...

Page 42: ...and recording audio Yamaha OPL3 FM synthesizer MPU 401 Sound Blaster MIDI and game port interface Speakers 8 watt stereo speakers Power on off switch power lamp volume control Treble and bass tone co...

Page 43: ...NPACKING AND REPACKING Find an area away from devices that generate magnetic fields electric motors transformers etc Place the carton on a sturdy surface and carefully unpack the system The carton con...

Page 44: ...oltage must be properly set Select the appropriate voltage with the voltage selector switch located at the rear of the system set the switch down for 115V up for 230V 2 Connect the keyboard and mouse...

Page 45: ...tor signal cable to the VGA connector on the rear of the system unit Secure the cable with the connector screws Figure 2 3 Monitor Signal Cable Connection 3 Connect the monitor power cable to a proper...

Page 46: ...Y cable has a red and white connector at one end and a black connector with two rings at the other end Figure 2 5 Speaker Cables 3 Attach the left speaker cable to the speakers as follows Insert one...

Page 47: ...IN on the back of the right speaker Insert the white connector into the white jack marked LEFT LINE IN on the back of the right speaker Insert the other end of the cable into the Line Out jack on the...

Page 48: ...the back of the right speaker 3 Plug the other end of the cable into a properly grounded wall outlet Figure 2 8 Connecting the AC Adapter Power on the speakers after the operating system has been loa...

Page 49: ...f a problem occurs a series of beeps may sound If this happens repeatedly after powering on power off the system and troubleshoot If a problem occurs and is not indicated by beeps power off the system...

Page 50: ...on the system board The battery supplies continuous power to CMOS memory and maintains configuration information when system power is off see Battery Replacement in Chapter 4 NOTE NEC recommends that...

Page 51: ...al oxide semiconductor CMOS battery How to Start Setup To start the Setup utility follow these steps 1 Turn on or reboot the system 2 Press F1 after POST but before the system boots up to start the me...

Page 52: ...onfiguration values BIOS defaults F6 Discards any changes F10 Saves all changes and exits To display a submenu use the arrow keys to move the cursor to the submenu you want Then press Enter Main Menu...

Page 53: ...type of diskette drive in the system Unless you are changing the hardware you do not need to change the diskette drive floppy A or B settings If you add an optional 5 1 4 inch diskette drive to the sy...

Page 54: ...ber of Cylinders Number of Heads Number of Sectors and Maximum Capacity IDE Translation Mode The IDE Translation Mode parameter controls the way in which the BIOS interacts with the drive in terms of...

Page 55: ...e Standard CHS method UNIX can support drives larger than 528 MB but does so in its own way OS 2 2 1 and OS 2 WARP can support LBA ECHS or Standard CHS methods Note that LBA support may require a swit...

Page 56: ...d the operating system in the sequence listed here The defaults are as follows First boot device CD ROM Second boot device diskette drive Third boot device hard disk Fourth boot device disabled System...

Page 57: ...ed Setup Prompt The Setup Prompt field allows you to disable the Press F1 Key To Enter Setup message displayed during POST It does not control access just the message This field can be either Enabled...

Page 58: ...d auto repeat function to start when a keyboard key is held down The delay times are as follows 250 msec default 500 msec 750 msec 1000 msec Typematic Rate The Typematic Rate Delay field controls the...

Page 59: ...xtended Memory This field cannot be entered it is an information field only Displays the amount of system memory above 1 MB BIOS Version This field cannot be entered it is an information field only th...

Page 60: ...n select it by pressing Enter The Peripheral Submenu appears for setting parameters that affect the IDE devices diskette drive serial ports and parallel port Peripheral Submenu The Peripheral Submenu...

Page 61: ...Auto Auto assigns the first free COM port The serial COM port and addresses are as follows When an option is selected for one serial port the selection is not available for the second port Disabled CO...

Page 62: ...pressing Enter The Advanced Chipset Configuration appears Advanced Chipset Configuration Submenu The Advanced Chipset Configuration Submenu lets you check or change the following chipset parameters Ba...

Page 63: ...Size parameter Video Palette Snoop The Video Palette Snoop field enables card snoop also called RAMDAC shadowing write cycles to the ISA video card s palette registers This field can be either Enable...

Page 64: ...annot be entered they are information fields only These fields display either Fast Page Mode EDO Mode or None installed depending upon what the BIOS detects Power Management Configuration When the cur...

Page 65: ...r is not under power management Standby minimal power reduction HSYNC signal not active Suspend significant power reduction VSYNC signal not active Sleep default maximum power reduction HSYNC and VSYN...

Page 66: ...bled or Disabled The default is Enabled Plug and Play Configuration When the cursor is placed in the Plug and Play Configuration field you can select it by pressing Enter The Plug and Play Submenu app...

Page 67: ...ize ISA Shared Memory Address and IRQ 5 9 10 11 Available display only if Configuration Mode is set to Use BIOS Setup rather than the Use PnP OS ISA Shared Memory Size The ISA Shared Memory Size field...

Page 68: ...s C8000h default CC000h D0000h D4000h D8000h DC000h IRQ 5 9 10 11 Available Available interrupt requests IRQ between IRQ3 through IRQ15 will be displayed Interrupts consumed by onboard resources will...

Page 69: ...wing appear Date of Last Occurrence DATE Time of Last Occurrence TIME Total Count of Events Errors COUNT Memory Bank with Errors BANK Security Menu There are two types of passwords available User Pass...

Page 70: ...ative Password is in effect and Setup is entered with the User Password only the following fields may be changed System Date System Time User Password Security Hot Key Unattended Start Power Managemen...

Page 71: ...cess view only or full access Enter Password and Set Administrative Password Enable either or both the User or Administrative Passwords and a dialog box appears with the following prompts Passwords ar...

Page 72: ...s sleep mode through the Power Management Hot Key Unattended Start or the Suspend button while the Administrative and User passwords are set the computer can be returned from sleep mode only by enteri...

Page 73: ...t affect any set passwords The program displays this message Load Setup Defaults Press Enter to Continue Press ESC to Abort To load the defaults shipped with the system press Enter Press Esc to return...

Page 74: ...dates etc The BBS can also be accessed through the CompuServe online service Log onto the BBS as follows If you have access to a modem the NECCSD Bulletin Board Service BBS can be used to provide you...

Page 75: ...File menu 11 At the File menu select F for a list of downloadable files Follow the prompts to select a file for downloading CAUTION Executable files automatically format the diskette when you downloa...

Page 76: ...de at the beginning of this procedure to set the options See NECCSD Bulletin Board Service in the previous subsection for information about using the bulletin board available in the U S and Canada SCS...

Page 77: ...troubleshoot receive notice of system events transfer files to and from client workstations remotely reboot client workstations There are two main components of Client Manager PC health indicator and...

Page 78: ...rse and become a critical event A green light means everything is working fine with the system PC Health Description The description of PC health is determined by monitoring various system components...

Page 79: ...ser information and create or restore file snapshots Using DMI As a part of the LANDesk Client Manager the Desktop Management Interface DMI is the standard interface used to manage system components o...

Page 80: ...d low limits can be set and are displayed for temperature and power supply voltages Current readings are displayed for temperature power supply voltages and chassis state MagicEye interrupts can be de...

Page 81: ...d the video refresh rate The procedure required to change video drivers depends on whether you are using Windows 95 or Windows NT 4 0 Follow the instructions below depending on the operating system Fo...

Page 82: ...he monitor type The driver is set for a 75 Hz refresh rate If the monitor is capable of different refresh rates select the MGA Monitor icon on the screen to change the setting to the monitor type or t...

Page 83: ...owing subsections contain information on these procedures selecting CD Restore options restoring individual files recovering the system Selecting CD Restore Options The following guidelines should hel...

Page 84: ...tware application program that you installed yourself The following sections describe each of these options If the preinstalled software becomes unusable see Recovery Options later in this section Res...

Page 85: ...d selected files to list click this button to add the selected files to the list of files to be restored Clear all selections click this button to deselect the files listed 4 Repeat steps 1 through 3...

Page 86: ...stalled software becomes unusable or you can t reboot from the hard disk you can still restore the system to its original shipping configuration System Recovery erases and resets the hard disk complet...

Page 87: ...moved and that this process is irreversible At the Are you sure prompt click Yes to continue The system files are restored and the System Recovery Completed screen appears Remove the CD and restart th...

Page 88: ...ck Next and click Next again To bypass password protection click Skip The What s New In VirusScan NT window appears It provides access to the latest information about the VirusScan 8 Choose whether to...

Page 89: ...restart the computer Administrator Mode Load the administrative version of LANDesk Client Manager into a system with the Windows NT operating system using the following procedure 1 Insert the PowerMa...

Page 90: ...tem Drivers for video and sound are also on the Driver CD Installation of these drivers is optional Matrox Mystique Video Drivers version 4 03 00 3170 for Windows 95 Matrox Mystique Video Drivers vers...

Page 91: ...fter the PIIX3 drivers are installed Driver Installation For the Windows 95 Operating System The following procedures describe how to load the drivers for the Windows 95 operating system NOTE Perform...

Page 92: ...e 1 Modify the system s config sys and autoexec bat files to add CD ROM drivers See the directions in the MS DOS documentation 2 Reboot the system PIIX3 IDE Drivers Load the PIIX3 IDE Drivers into a s...

Page 93: ...th Windows 95 as follows NOTE Perform the procedures in Preparation NEC 16X CD ROM Drivers and PIIX3 IDE Drivers before installing video drivers Do not install video drivers from Windows 95 while in S...

Page 94: ...ick the Device Manager tab In the Device Manager display click Other Devices and highlight OPL3 SA2 Sound System 4 Click Properties The OPL3 SA2 Snd System Properties window appears 5 Click the Driver...

Page 95: ...ws NT desktop click Start point to Programs and click Windows NT Explorer 2 In the Exploring menu click View point to Options and select Show all files Click OK PIIX3 IDE Drivers Load the PIIX3 IDE Dr...

Page 96: ...ows 1 Insert the PowerMate Professional Series Driver CD into the CD ROM reader 2 From the Windows NT desktop click Start on the taskbar point to the Programs folder and click Windows NT Explorer 3 Se...

Page 97: ...k nt4 0 7 Click OK The Install Driver window reappears showing the drive and path selected in the previous step 8 Click OK In the Add Unlisted or Updated Driver window OPL3SA Sound System English shou...

Page 98: ...ck Have Disk to bring up the Install From Disk window 6 Change the path in the text field to E Winnt Video Imagine NT4 0 where E represents the CD ROM reader Use the letter actually assigned to the CD...

Page 99: ...em options Turn off system power and unplug the power cable Turn off and disconnect all peripherals When handling boards or chips touch the system unit frame to discharge static Do not disassemble par...

Page 100: ...ys hold a chip or board by its edges Avoid touching the components on the board Take care when connecting or disconnecting cables A damaged cable can cause a short in the electrical circuit Misaligned...

Page 101: ...re is still one more 3 1 2 inch slot available for a second hard disk drive The system also provides two accessible 5 1 4 inch 1 6 inch high device slots for optional storage devices A CD ROM reader i...

Page 102: ...ter components Discharge static electricity by touching a grounded metal object before you remove the system unit cover 3 Loosen the three thumb screws on the rear of the system unit see Figure 3 1 If...

Page 103: ...CAUTION To prevent damage to system cables carefully tuck the cables out of the path of the cover 1 Position the cover on the side of the system unit about one inch back from the front panel Turn off...

Page 104: ...u slide the cover forward from the rear 5 Secure the cover by tightening the three thumb screws Lock the system with a padlock if you desire 6 Connect the monitor keyboard mouse and any other external...

Page 105: ...on boards see Plug and Play Support in Section 1 Plug and Play expansion boards allow you to simply install the board in an expansion slot without changing the hardware settings There are no system re...

Page 106: ...dard 8 bit or 16 bit expansion boards The shared PCI ISA slot can be used either for a PCI or an ISA expansion board Figure 3 5 Expansion Slot Locations Expansion Board Installation 1 Remove the syste...

Page 107: ...removing the screw If the slot cover does fall into the unit remove it before replacing the cover 4 Hold the board by its edges and insert it into the expansion slot Align full size expansion boards w...

Page 108: ...Expansion Board Removal 1 Remove the system unit cover see Removing the System Unit Cover in this section 2 Label and remove any cables connected to the expansion board 3 Remove the screw that secure...

Page 109: ...and checking is not supported NOTE The system ships with EDO SIMMs SIMM sockets must contain the same size SIMMs SIMM memory must be installed in pairs of the same memory type The factory installed S...

Page 110: ...y Empty 48 MB 8 MB 8 MB 16 MB 16 MB 80 MB 8 MB 8 MB 32 MB 32 MB 32 MB 8 MB 8 MB 8 MB 8 MB 40 MB 16 MB 16 MB 4 MB 4 MB 48 MB 16 MB 16 MB 8 MB 8 MB 64 MB 16 MB 16 MB 16 MB 16 MB 96 MB 16 MB 16 MB 32 MB...

Page 111: ...s at the outer edges of the socket away from the SIMM see Figure 3 8 4 Push the SIMM away from the locking tabs and remove it from the socket Figure 3 8 Removing a SIMM SIMM Installation 1 Remove the...

Page 112: ...t cover see Replacing the System Unit Cover NOTE If you find a discrepancy in the amount of memory displayed at the Power On Self Test with the amount of memory that you installed check that you insta...

Page 113: ...em s metal chassis 4 Align the connectors on the bottom of the upgrade module with the connectors on the video board see Figure 3 10 Press slowly and firmly until the module is seated Figure 3 10 Alig...

Page 114: ...SCSI configurations one or two external IDE devices fifteen SCSI devices in SCSI configurations In the SCSI configuration the SCSI adapter board supports up to fifteen SCSI devices Other storage devi...

Page 115: ...ption Installation 3 17 Figure 3 11 Storage Device Slots You can install accessible devices such as a diskette drive tape drive or hard disk with a 5 1 4 inch form factor frame in the 5 1 4 inch slots...

Page 116: ...der is the master device on the secondary IDE connector SCSI device check the jumper settings on the device before you install it See the documentation that comes with the device for jumper setting in...

Page 117: ...the system does not require the replacement of the existing diskette drive signal cable Connect an optional diskette drive to the middle connector on the standard diskette drive signal cable The colo...

Page 118: ...The following figure shows a typical three connector IDE signal cable If the IDE cable is not keyed with a connector tab align the colored edge of the cable with the pin 1 side of the drive connector...

Page 119: ...ipped with the system are already connected To connect an optional IDE or SCSI device proceed as follows If you are installing a second diskette drive see Cabling a Diskette Drive 1 Connect the approp...

Page 120: ...ader Cabling a Diskette Drive 1 Connect the appropriate connector on the diskette drive signal cable to the signal connector on the diskette drive see Figure 3 18 Align the colored edge of the cable w...

Page 121: ...nel and Side Panel 3 1 2 Inch Drive Installation Use the following procedure to install a hard disk drive 1 Remove the system unit cover see System Unit Cover Removal earlier in this section 2 Follow...

Page 122: ...3 24 Option Installation Remove the power supply as follows Locate the power supply as shown Figure 3 19 Locating the Power Supply Disconnect the power supply cables from the system board...

Page 123: ...he screws attaching the power supply from the rear of the system Figure 3 20 Removing the Power Supply Screws Remove the power supply from the system 5 Align the holes in the hard disk drive with the...

Page 124: ...nect the drive cables 8 Replace the power supply and reattach the power supply cables to the system board 9 Replace the four screws Removing the Side Panel Remove the side panel only if you are instal...

Page 125: ...two screws from the top of the panel Figure 3 22 Removing Side Panel Screws Removing the Front Panel Remove the front panel only if you are installing a 5 1 4 inch device The front panel does not need...

Page 126: ...front panel by pressing the tabs inside the front panel and pushing the blank panel out 4 Remove the slot cover from the selected slot on the chassis by unscrewing the screws on each side of the cover...

Page 127: ...ils already attached See the documentation that comes with the device 4 Locate the device rails that ship with the system unit Attach the rails to the sides of the device with the four screws that com...

Page 128: ...side that come with the device Use the two screws you removed from the slot cover to secure the drive in place on the front of the system chassis Figure 3 26 Inserting the Device 8 Replace the system...

Page 129: ...front of the system unit 2 Evenly press the front panel into position until the tabs lock the panel in place Figure 3 27 Aligning the Front Panel 3 Replace the side panel and reinsert the screws to ho...

Page 130: ...onnect the printer cable to the printer port on the rear of the system unit see Figure 3 28 3 Secure the cable with the screws provided 4 Connect the other end to the printer Figure 3 28 Connecting a...

Page 131: ...SCSI Devices Connect an external SCSI device to the back of the system unit as follows NOTE Before connecting a SCSI device to the system be sure the SCSI device is set up correctly including the SCS...

Page 132: ...SCSI device NOTE After powering on the system and SCSI device access the SCSISelect utility to set the SCSI ID and remove the termination on the SCSI adapter board see Section 2 for information on ac...

Page 133: ...ustomers In the U S call 1 800 632 4565 In Canada call 1 800 727 2787 To obtain option information literature dealer locations and sales leads Call 1 800 NEC INFO To open a service call or speak to a...

Page 134: ...rmation to you If you are new to FastFacts you should first order one of the following catalogs Each catalog lists the available documents and their document numbers Current catalogs include Catalog 1...

Page 135: ...led After three tries FastFacts assumes that your line is busy and terminates any further processing of the order NECCSD Bulletin Board Service If you have access to a modem you can use the NECCSD Bul...

Page 136: ...il the Main Menu is displayed 9 At the Main Menu select J to join a conference Select Conference 1 for the desktop conference 10 From the Main Menu press F and Enter for the File menu 11 At the File m...

Page 137: ...telephone number and your fax number with the question You will receive a response to your questions within one business day Internet If you have a modem you can access NECCSD s Home Page on the Inter...

Page 138: ...possible about your system s problem For outside the U S please contact your local NECCSD sales provider MAINTENANCE This subsection contains general information for cleaning and checking the system...

Page 139: ...assembly Disassembly of the keyboard is necessary only when cleaning the inside 2 Separate the two halves of the enclosure Clean the enclosure and keys with a damp cloth A small soft bristle brush ma...

Page 140: ...the mouse ball cover 8 Fit the ball cover back into the mouse and turn the cover counterclockwise until it locks in place TROUBLESHOOTING This subsection provides information that helps isolate and r...

Page 141: ...ve Power off the system and check all connections Floppy Disk Controller Failure The BIOS cannot communicate with the diskette drive controller Power off the system and check all connections Floppy Dr...

Page 142: ...isk Controller Resource Conflict The diskette drive controller has requested a resource that is already in use NVRAM Checksum Error NVRAM Cleared The ESCD data was reinitialized because of an NVRAM ch...

Page 143: ...1 has requested a resource that is already in use Serial Port 2 Resource Conflict Serial port 2 has requested a resource that is already in use Static Device Resource Conflict A non Plug and Play ISA...

Page 144: ...5 and 12 power supply voltages see Appendix A Connector Pin Assignments Measure voltages with the system board installed 5 Replace power supply 6 Replace system board Power supply malfunction Any one...

Page 145: ...s 2 Replace the CMOS battery if the date and time must be set each time the computer is powered on Computer halts during loading sequence 1 Power the computer off Check for proper jumper settings see...

Page 146: ...Replace as necessary 5 Replace system board or hard disk controller PCB if the system board controller is not used Memory malfunction Total memory is not recognized 1 Reseat SIMMs 2 Systematically swa...

Page 147: ...onitor are not near motors or electric fields Blank display 1 Press any key or move mouse to ensure power management has not blanked the display 2 Check that the VGA connector is attached to the video...

Page 148: ...m board No sound from CDs 1 Check that speaker power is on and volume is adjusted 2 Check audio software settings 3 Check CD audio cable Replace as necessary 4 Replace CD ROM reader 5 Replace system b...

Page 149: ...ory failure in the 64 KB of memory or timer 1 on the system board is not functioning Processor Error 5 The CPU on the system board generated an error 8042 Gate A20 Failure 6 The keyboard controller 80...

Page 150: ...Location 4 Carefully lift the battery from the socket tabs and out of the socket Figure 4 3 Battery Removal 5 With the positive side facing up press the new battery into the socket 6 Replace the syst...

Page 151: ...r listed in Table 5 1 To reassemble follow the table and procedures in reverse order Individual removal procedures do not require the total disassembly of the computer Each of the following subsection...

Page 152: ...chips ground yourself to release static electricity System Unit Cover Removal Remove the system unit cover as follows WARNING Before removing the system unit cover turn off the power and unplug the sy...

Page 153: ...ver Screws 4 From the rear of the system grasp the handle and pull it back so that the cover clears the padlock slot see Figure 5 2 Figure 5 2 Releasing the System Unit Cover 5 Pull the cover up and f...

Page 154: ...2 Remove the two screws from the top of the panel see Figure 5 3 Figure 5 3 Removing Side Panel Screws 3 Lift the side panel away from the system unit Expansion Board Removal Remove any installed exp...

Page 155: ...de to release it from its connector Figure 5 4 Expansion Board Removal SIMM Removal Remove any optional SIMM sticks from the system board as follows CAUTION Reduce static discharge by touching the sys...

Page 156: ...3 Press the metal clips at the outer edges of the socket away from the SIMM see Figure 5 6 4 Push the SIMM away from the locking tabs and remove it from the socket Repeat steps 3 and 4 for each SIMM...

Page 157: ...5 Figure 5 7 Removing the Front Panel 4 Slide the front panel cables through the hole in the chassis Blank Panel and Metal Cover Plate Removal Remove the blank panels and the metal cover plates from t...

Page 158: ...e drive as follows 1 Remove the system unit cover as previously described see System Unit Cover Removal 2 Unplug the diskette drive power cable and signal cable from the diskette drive see Figure 5 9...

Page 159: ...ve out of the system chassis see Figure 5 11 Figure 5 11 Diskette Drive Removal NOTE When reinstalling the diskette drive note that all power cables are keyed to fit only in the correct position The r...

Page 160: ...m unit cover as previously described see System Unit Cover Removal 2 Unplug the hard disk drive power and signal cables from the hard disk drive see Figure 5 12 NOTE When reinstalling the drives note...

Page 161: ...eader or other device from the 5 1 4 inch device cage as follows 1 Remove the system unit cover side panel and front panel as previously described NOTE The 5 1 4 inch devices are installed with drive...

Page 162: ...s Remove the two screws securing the drive to the front of the system chassis see Figure 5 14 Slide the device out of the slot Figure 5 14 Removing the Device 5 Remove the rails from the sides of the...

Page 163: ...tie wraps that may be securing the power cables to the system unit chassis or drive brackets 5 Remove the four screws securing the power supply to the system unit chassis see Figure 5 16 Figure 5 16...

Page 164: ...the power supply slots 2 Remove the two support tabs from the slots on the power supply and lift off the ducting To install the ducting reverse the removal procedure 1 Insert the two supporting tabs...

Page 165: ...cover expansion slot boards SIMMs 2 Remove and label all cables connected to the system board Appendix A provides the connector identifiers and pin assignments for each connector 3 Remove the nine scr...

Page 166: ...em Unit Cover Removal 2 Remove the power supply as previously described see Power Supply Removal 3 Position the system unit on its side 4 Remove the heatsink support top bar from the support pins on t...

Page 167: ...ust call 1 800 632 4565 for parts Users in Canada must call 1 800 727 2787 for parts To order options in the U S call the NECCSD sales office at 1 888 306 4636 Table 5 2 PowerMate Professional Series...

Page 168: ...58 031073 000 18 Side Cover 158 052127 002 19 Adaptec SCSI Host Adapter 158 052132 000A 20 Matrox Mystique video board with 2 MB video RAM 158 052254 000A 21 Number Nine Imagine 128 Series 2 video boa...

Page 169: ...158 056597 000 31 Coin cell Battery 158 060436 000 32 System Board with Audio 158 056546 000 33a 4 35 GB SCSI Ultra Wide HDD ST3433371 158 050395 362 33b 3 2 GB IDE Hard Disk Quantum Stratus 158 05039...

Page 170: ...5 20 PowerMate Professional Series Illustrated Parts Breakdown ____________ This data was prepared May 1997 For an up to date listing of spare parts please call FastFacts 800 366 0476 and order docume...

Page 171: ...IMM kits have tin edge connectors Table 5 4 lists PowerMate Professional Series documentation and packaging Table 5 4 PowerMate Professional Series Documentation and Packaging Description Part Number...

Page 172: ...nectors A 5 Power Supply Connector A 6 Chassis Intrusion Connector A 7 Diskette Drive Connector A 7 IDE Interface Connectors A 9 Hard Disk LED Connector A 10 Power LED Connector A 11 Reset Button Conn...

Page 173: ...Board Chassis Intrusion Power and I O Connector Locations Parallel Interface Connector The following figure shows the parallel interface connector on the system board Table A 2 provides the pin assig...

Page 174: ...Bit 2 17 SLCT IN 5 Data Bit 3 18 Ground 6 Data Bit 4 19 Ground 7 Data Bit 5 20 Ground 8 Data Bit 6 21 Ground 9 Data Bit 7 22 Ground 10 ACK 23 Ground 11 BUSY 24 Ground 12 ERROR 25 Ground 13 SLCT Serial...

Page 175: ...and mouse connectors on the system board The keyboard and mouse are PS 2 style connectors and can be plugged into either connector The system unit detects their presence at power on Table A 4 provide...

Page 176: ...o MIDI Connectors Tables A 6 through A 9 provide pin assignments for the audio microphone in line in and line out and MIDI connectors Table A 6 Microphone In Pin Assignments Pin Signal Name Sleeve Gro...

Page 177: ...14 JSBUT3 7 JSBUT1 15 MIDI INR 8 5V fused Power Supply Connector Table A 10 provides power supply connector pin assignments Table A 10 Power Connector Pin Assignments Pin Signal Name Pin Signal Name...

Page 178: ...on connector Table A 11 Chassis Intrusion Pin Assignments Pin Signal Name 1 Ground 2 CHS_SEC STORAGE DEVICE CONNECTORS The following figure shows the connectors on the system board for the diskette dr...

Page 179: ...1 Ground 2 DENSEL 3 Ground 4 Reserved 5 Key 6 FDEDIN 7 Ground 8 Index 9 Ground 10 Motor Enable A 11 Ground 12 Drive Select B 13 Ground 14 Drive Select A 15 Ground 16 Motor Enable B 17 MSEN1 18 DIR 19...

Page 180: ...a 6 6 Host Data 9 7 Host Data 5 8 Host Data 10 9 Host Data 4 10 Host Data 11 11 Host Data 3 12 Host Data 12 13 Host Data 2 14 Host Data 13 15 Host Data 1 16 Host Data 14 17 Host Data 0 18 Host Data 15...

Page 181: ...ing subsections Figure A 6 LED Connectors Hard Drive LED Connector The following figure shows the hard disk LED connector on the system board Table A 14 provides the pin assignments Figure A 7 Hard Di...

Page 182: ...in Assignments Pin Signal Name 1 LED_PWR green 2 Key 3 Ground blue Reset Button Connector The following figure shows the reset button connector on the system board Table A 16 provides the pin assignme...

Page 183: ...ared Pin Assignments Pin Signal Name 1 IRTX 2 Ground 3 IRRX 4 Key 5 5 V Sleep Connector The following figure shows the sleep connector on the system board Table A 18 provides the pin assignments Figur...

Page 184: ...9 Power On Pin Assignments Pin Signal Name 1 SW_ON 2 Ground ISA PCI AND SIMM CONNECTORS Figure A 13 shows the location of the ISA PCI and SIMM connectors on the system board For more information see t...

Page 185: ...C2 LA23 B10 GND A10 IOCHRDY D3 IRQ10 C3 LA22 B11 SMEMW A11 AEN D4 IRQ11 C4 LA21 B12 SMEMR A12 SA19 D5 IRQ12 C5 LA20 B13 IOW A13 SA18 D6 IRQ15 C6 LA19 B14 IOR A14 SA17 D7 IRQ14 C7 LA18 B15 DACK3 A15 SA...

Page 186: ...CK A9 Reserved B9 No Connect A40 SDONE B40 PERR A10 Vcc B10 Reserved A41 SBO B41 3 3 V A11 Reserved B11 No Connect A42 GND B42 SERR A12 GND B12 GND A43 PAR B43 3 3 V A13 GND B13 GND A44 AD15 B44 CBE1...

Page 187: ...provides the SIMM socket pin assignments Table A 22 SIMM Socket Pin Assignments Pin Signal Pin Signal Pin Signal 1 GND 25 D22 49 D8 2 D0 26 D7 50 D24 3 D16 27 D23 51 D9 4 D1 28 A7 52 D25 5 D17 29 N C...

Page 188: ...r Pin Assignments A 17 Table A 22 SIMM Socket Pin Assignments Pin Signal Pin Signal Pin Signal 20 D4 44 RAS0 68 PD1 N C 21 D20 45 N C 69 PD2 N C 22 D5 46 N C 70 PD3 N C 23 D21 47 WE 71 N C 24 D6 48 N...

Page 189: ...MOS values and restoring the default settings NOTE The clear CMOS jumper is intended to be used only if the BIOS has been corrupted during a BIOS upgrade A description of how to use the jumper is foun...

Page 190: ...board see Figure B 1 You may have to remove any installed expansion boards to access the jumpers see Expansion Board Removal in Section 3 4 Change the jumper setting by lifting the plastic block and...

Page 191: ...System Board Settings B 3 System Board Jumper Locations The following figure shows jumper locations on the system board Figure B 1 Locating System Configuration Jumpers...

Page 192: ...ery A 5 6 Normal operation default 4 5 Recover BIOS Jumper also sets the PCI and ISA bus frequencies Changing System Board Jumper Settings The following subsections describe how to verify or change sy...

Page 193: ...gure If necessary change the jumper setting by lifting the plastic block and placing it on the appropriate pins NECCSD recommends using needle nose pliers to move a jumper Figure B 2 Processor Setting...

Page 194: ...he previous subsection 4 You may have to remove any installed expansion boards to access the jumpers see Removing Expansion Boards in Section 3 5 Remove the jumper block from pins 5 6 and set it on pi...

Page 195: ...s WARNING The system power must be off before removing the cover and changing a jumper setting 2 Remove the system unit cover see Removing the System Unit Cover in Section 3 3 Locate the CMOS Clear ju...

Page 196: ...Run Setup see Chapter 2 Denying Access to CMOS Setup In special cases you may want to deny the user access to CMOS setup In this case you must change the jumper from its default position Use the foll...

Page 197: ...and monitor 8 Power on the system The system displays a system configuration error message 9 Power off unplug the system and monitor and remove the cover 10 Remove the jumper block from pins 4 5 and r...

Page 198: ...ve to remove any installed expansion boards to access the jumpers see Removing Expansion Boards in Section 3 4 Remove the jumper block from pins 2 3 and set it on pins 1 2 Password Clear Password Enab...

Page 199: ...System Board Settings B 11 11 Replace the system unit cover 12 Power on the system 13 Run Setup to set a new password see Section 2...

Page 200: ...ted by the system and the remaining drive parameters are automatically set by the system See Section 2 Setup and Operation for information on auto setup using the Autotype Fixed Disk parameter HARD DI...

Page 201: ...al 12 0 ms maximum 2 0 ms typical Average write 11 ms typical 13 0 ms maximum Full stroke 20 0 ms typical 24 0 ms maximum Data transfer rates Disk to read buffer 76 0 MB sec mimimum 132 MB sec maximum...

Page 202: ...uration Number of disks 5 Read write heads 10 Servo type Embedded Cylinders 5 288 Bytes per sector typical 512 Recording method RLL 0 4 4 Reliability and data integrity MTBF Recoverable read errors pe...

Page 203: ...C 4 Hard Disk Drive Specifications...

Page 204: ...The drive unit can operate in 16X MPSS Maximum Performance Spinning System speed mode for data tracks with a sustained mode 1 data transfer rate of 2400 Kbs per second outside track For data tracks t...

Page 205: ...ixteen speed CD ROM reader provides the following connectors and jumpers see Figure D 1 Analog audio line output connector 4 pin male connector that connects the reader to the system s sound system vi...

Page 206: ...y use only The jumper block immediately adjacent to the IDE connector jumper B sets the following functions using pin 1 pin 3 as read from left to right CSEL SL and MA see Table D 3 The following is a...

Page 207: ...M Reader Specifications and Jumper Settings D 4 Table D 3 Jumper B Settings Pin Setting Signal 1 Disabled unshorted CSEL cable select 2 Disabled unshorted SL slave 3 Enabled shorted Master default set...

Page 208: ...ers 2 28 Changing video drivers 2 39 Chassis 1 3 Checking hard disk drive parameters 2 12 CMOS battery replacement 4 17 CMOS jumper B 7 Configuration jumpers B 4 Configuring Plug and Play 2 24 Configu...

Page 209: ...nstallation 2 49 Windows NT 4 0 operating system installation 2 53 Drivers changing video 2 39 video 2 38 Drives 3 3 options 3 16 support 3 16 E E mail support 4 5 Error messages 4 8 Exiting setup 2 3...

Page 210: ...rd cleaning 4 7 mouse cleaning 4 7 system cleaning 4 6 Managing workstations 2 35 Memory 1 8 1 10 3 3 checking 3 11 installation 3 13 part numbers 5 19 path 3 12 removal 3 13 5 5 Memory map 1 8 Menus...

Page 211: ...connectors A 3 Serial device installation 3 32 Serial interface 1 14 specifications 1 14 Serial port 3 32 Setting passwords 2 27 Setting system date time 2 11 Setting user and administrative passwords...

Page 212: ...3 3 5 2 replacement 3 5 T Technical support 4 6 Troubleshooting 4 8 beep codes 4 17 error messages 4 8 problems and solutions 4 11 Typematic rate delay 2 16 U Universal Serial Bus 1 15 Unpacking 2 1 U...

Page 213: ...ver there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tu...

Page 214: ...ou d un type recommand par le constructeur Mettre au r but les batteries usag es conform ment aux instructions du fabricant BATTERY DISPOSAL Do not place used batteries in your regular trash The nicke...

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