8. Troubleshooting
Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
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Chapter 1 Maintenance
8.7
Problem of Starting EXPRESSBUILDER on Windows
[?] Cannot read documents:
Do you have Adobe Reader installed correctly in your system?
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To read documents, Adobe Reader needs to be installed in your computer.
Is your browser Internet Explorer?
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Internet Explorer sometimes displays the Information bar to enforce security. Click the Information
bar to display the documents.
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The screen of Internet Explorer may not proceed with the message "Connecting..." displayed. In
this case, click "Documents" again, or quit Internet Explorer once, and try again.
[?] The menu does not appear:
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The Autorun feature is disabled on this server by the shipping default.
When you start menu, run \autorun\dispatcher_x64.exe after setting EXPRESSBUILDER DVD.
[?] Some menu items are grayed out:
Is your system environment correct?
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Some software requires administrator privilege or needs to be operated on the server. Run on the
appropriate environment.
