background image

8. Troubleshooting 

 

 

Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4    Maintenance Guide (Windows) 

110

Chapter 1  Maintenance 

[?] 

Error logs are recorded while in maintenance operation: 

  While in maintenance operation, such as detaching a PCI module, the following events may be 

recorded. These logs show that the PCI module was detached. 
This does not affect the system operation. 

Source: PlugPlayManager 

Type: Error 

 

Event ID: 

12 

Description:  The device ‘XXX’ disappeared from the system without first being prepared for 

removal. 

[?] 

Error logs are recorded while dumping memory: 

  If DUMP process starts with DUMP switch or system clash, there is a possibility that the 

following log is registered on the system event log after reboot. 

Source: srabid 

Type: error 

ID: 4096 

Description:  CpuBoard dump, to file [

file path

], has failed because the CpuBoard is not holding a 

valid memory dump image (0xd) 

If the following log is registered on the system event log after reboot, DUMP process saves the 
DUMP file on the HDD. (Please ignore the above log.) 

Source: Microsoft-Windows-WER-SystemErrorReporting 

Type: error 

ID: 1001 

Description:  The computer has rebooted from a bugcheck. The bugcheck was: 

[XXX]([XXX],[XXX],[XXX],[XXX]). 
A dump was saved in: [file path name]. 
(XXX depends on condition.) 

[?] 

ftSysMad is recorded in System Event Log: 

  If performance counter registry information is cracked by unexpected shutdown, the following 

log may be recorded as an application log. Execute a command (lodctr /R) to recover the 
registry information and then activate the services recorded in the event log. You need not 
operate any hardware. 

Source: ftSysMad 

Type: error 

ID: 11704 

Description:  Service xxx has stopped due to unexpected COM exception. 

Microsoft performance counter database may be corrupt. 
Please run lodctr /R to recover.

xxx is a name of service that is stopping.

 

Summary of Contents for Express5800/R310e-E4

Page 1: ...er 3 Useful Features Maintenance Guide Windows NEC Express Server Express5800 Series Express5800 R310e E4 Express5800 R320e E4 Express5800 R320e M4 Express5800 R310f E4 Express5800 R320f E4 Express580...

Page 2: ...hapter 3 Setup System BIOS configurations and summary of EXPRESSBUILDER Chapter 4 Appendix Specifications Installation Guide Chapter 1 Installing Operating System Installation of OS and drivers and pr...

Page 3: ...cking STATUS LED 19 2 4 Making Backup Copies 20 2 5 Cleaning 20 Cleaning the Express5800 ft series 21 Cleaning Tape Drive 21 Cleaning the Keyboard and Mouse 21 3 User Support 22 3 1 Maintenance Servic...

Page 4: ...er 2012 R2 80 7 2 3 Windows Server 2008 R2 82 7 3 Collecting Configuration Information 83 7 3 1 Windows Server 2016 83 7 3 2 Windows Server 2012 R2 84 7 3 3 Windows Server 2008 R2 84 7 4 Collecting Us...

Page 5: ...iguring Duplex LAN 156 3 2 4 Removing Duplex LAN 164 4 Express5800 ft Series Service Program Configuration 166 5 Installing Optional Devices 167 5 1 Precautions 167 5 1 1 Safety precautions 167 5 1 2...

Page 6: ...253 3 1 Starting the SAS Configuration Utility 253 3 2 Quitting the SAS Configuration Utility 254 3 3 Physical Formatting of the Hard Disk Drive 254 4 Flash FDD 257 4 1 Notes on Using Flash FDD 257 4...

Page 7: ...ws Attention This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Example Prohibited Action This symbol indicates prohibited...

Page 8: ...ss and other serious malfunctions could occur Note Indicates items that must be confirmed when handling hardware or operating software Tips Indicates information that is helpful to keep in mind when u...

Page 9: ...OS in Installation Guide Windows for detailed information Notations in this document Official names of OS Windows Server 2016 Windows Server 2016 Standard Windows Server 2016 Datacenter Windows Server...

Page 10: ...n Microsoft Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Intel and Xeon are registered trademarks of Intel Corpo...

Page 11: ...e above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the Intel Corporation nor t...

Page 12: ...ritten permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the...

Page 13: ...this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the nam...

Page 14: ...ales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document are not the actual values K...

Page 15: ...eck if the system runs properly after system installation or reinstallation 6 Error Messages Describes error messages and actions to be taken at occurrence of an error 7 Collecting Failure Information...

Page 16: ...rns injury and property damage For details see Safety Precautions and Regulatory Notices Make sure to complete installation Do not get your fingers caught Be careful of handling internal components th...

Page 17: ...e Important If this server and internal optional devices are suddenly moved from a cold place to a warm place condensation will occur Wait for a sufficient period of time before using the server and o...

Page 18: ...rver and peripheral devices on our website We recommend that the latest update always be applied for stable system NEC corporate site http www nec com Support Downloads NEC also provides NEC ExpressUp...

Page 19: ...tem Check LED indication when Just after turning on the power of the server While the server is running Before shutting down the server LEDs to be checked LEDs located at front LEDs on hard disk drive...

Page 20: ...uration or BIOS configuration take a note of the system information according to Chapter 1 8 Backing Up System Information in Installation Guide 2 5 Cleaning Regularly clean the server to keep it in g...

Page 21: ...iluted with cold or warm water and squeeze it firmly Rub off stains on the server with the cloth prepared in Step 1 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again...

Page 22: ...n are printed on the name plate attached on this server Confirm that the serial number on the name plate device number and the number on the warranty card are matched If they are not matched your warr...

Page 23: ...1 6 Error Messages 3 See Chapter 1 8 Troubleshooting If you find a symptom similar to your problem take the action as instructed The LED indications and the display on the screen at the failure will b...

Page 24: ...mote Local Remote Local View MTBF information Remote Local Remote Local MTBF clear Remote Local Remote Local Diagnosis Remote Local Remote Local Dump collection Remote Local Board switch Remote Local...

Page 25: ...Use this feature to stop the relevant CPU module and PCI module before replacing component 4 1 1 Available status You can start or stop the component of ft server when the status of component is the...

Page 26: ...ent starts after a while The start result can be checked by Status in General of target component The result of the start operation is reported by the ft server as an alert Follow the steps below to s...

Page 27: ...a while The start result can be checked by Status of target component The status is not refreshed automatically Choose View menu Refresh on the utility to check the current status Follow the steps bel...

Page 28: ...t server disables the component to be used A disabled component with the MTBF lower than the threshold can be forcibly enabled by clearing the MTBF Important Before clearing MTBF and forcedly enable t...

Page 29: ...r the ft System tree in Information of server state constitution 2 Check the current status of Status Information in General See 4 2 1 Available Status 3 Choose Maintenance and then click the Execute...

Page 30: ...t by using the ft server utility 2 Check the current state of the target component by selecting View menu Refresh on the utility See 4 2 1 Available Status 3 Click the Clear button in MTBF Clear of th...

Page 31: ...ent to detect the fault Note Stop the target component before starting diagnostics on the running component 4 3 1 Available status You can diagnose the component of ft server when the status of compon...

Page 32: ...urrent status of Status Information in General See 4 3 1 Available Status 3 Choose Maintenance and then click the Execute button of Diagnostics Tips The diagnosis result can be checked by Diagnostics...

Page 33: ...t status of the target component by selecting View menu Refresh on the utility See 4 3 1 Available Status 3 Click the Diagnostics button in the Diagnosis Information on the target component Tips The d...

Page 34: ...emory dump is failed or the system stops The duplicate of the CPU module after collecting memory dump depends on the setting Enable automatic module start If the setting Enable automatic module start...

Page 35: ...target CPU module under the ft System tree in Information of server state constitution 2 Check the current status of Status Information in General See 4 4 1 Available Status 3 Choose Maintenance and...

Page 36: ...1 Choose the target CPU module by using the ft server utility 2 Check the current status of the target component by selecting View menu Refresh on the utility See 4 4 1 Available Status 3 Click the H...

Page 37: ...f CPU module when the CPU module is in online state system is continuously running but the target CPU module is in halt state 4 5 1 Available status You can update the BIOS of CPU modules when the sta...

Page 38: ...server 1 Save the BIOS image file for update in a folder on the ft server Take a note of path to that folder 2 Choose General of the target CPU module under the ft System tree in Information of server...

Page 39: ...reported by the ft server as an alert It takes about 15 minutes until the update of either of CPU module is completed When the firmware update is completed check that the firmware revision is modified...

Page 40: ...be checked by Status Information of General in target component Firmware update complete is displayed In addition the result of the update is reported by the ft server as an alert It takes about 15 m...

Page 41: ...S image file for updating needs to be stored on the ft server 1 Save the BIOS image file for update in a folder in the ft server Take a note of path to that folder 2 Select either one CPU module from...

Page 42: ...ompleted check that the firmware revision is modified as you expect 7 When the BIOS update completes click JumpSwitch The CPU module of which BIOS has been updated starts and the other CPU module stop...

Page 43: ...f PCI modules 0 and 1 and the both BMCs are automatically updated by the following procedure Important Consult with your maintenance personnel before updating BMC firmware 4 6 1 Available status You c...

Page 44: ...mware button on Firmware The Firmware Update dialog box appears 2 Specify the path to the firmware and then click Activate Confirmation dialog box appears 3 Click OK on the Confirmation dialog box The...

Page 45: ...until the completion of writing memory dump image Therefore please note that it takes a longer time than usual to be duplex state Example When the size of dump file which is saved is 96GB it takes abo...

Page 46: ...to set the system operation Important Consult with your maintenance personnel before changing setting for system operation The new setting becomes valid after restarting the server Be sure to restart...

Page 47: ...Confirming the Startup and Stop of PCI Modules This section describes how to confirm the continuous system operation by failover after stopping the primary CPU IO module 1 Check which is the primary C...

Page 48: ...g Up Bring Down Tips When you stop the operation of the primary PCI module a failover occurs and the secondary PCI module becomes the primary module When the primary PCI module is stopped the screen t...

Page 49: ...ftware then try again Tips You can stop or start services collectively by using the batch file ARCserve Backup Stop collectively C Program Files x86 CA ARCserve Backup cstop bat ARCserve Backup Start...

Page 50: ...The status of LEDs varies depending on the method of disk duplication LED Secondary Primary 1 PRIMARY LED On Green 2 DISK ACCESS LED Blinking amber or green Lights green when accessing the disk drive...

Page 51: ...uplex LED CPU IO module 0 Operating CPU IO module 1 Operating 1 PRIMARY LED On Green 2 DISK ACCESS LED Blinking Green Lights green when accessing the disk drive Blinking Green Lights green when access...

Page 52: ...shown 5 Click the Start button of the CPU module stopped by ft server utility Select the stopped CPU module and click Up of Bring Up Bring Down Tips When the CPU module is started hardware diagnosis a...

Page 53: ...6 Error Messages Take an action below if the server is faulty If LED indicates an error state see 6 1 Error Indication by LED If an error message appears see 6 2 POST Error Message If a warning or er...

Page 54: ...th lighting blinking and lighting out patterns or colors If trouble seems to have occurred check the LED indication States of LEDs their meanings and how to approach the situation are described below...

Page 55: ...n On amber One of the CPU IO modules failed Take a note of LED indications on EXPRESSSCOPE and then contact your sales representative Blinking amber One of the CPU IO modules failed Failed CPU IO modu...

Page 56: ...king green Off Disk is being accessed Off On amber Disk is faulty Contact your sales representative Off Blinking amber Disks are not mirroring Perform mirroring Blinking in green and amber alternately...

Page 57: ...iving data ACT state Off Disconnected from network Check the condition and connection of network cables SPEED LED Management LAN connector LED indication Description Action On green Port is operating...

Page 58: ...s ON Off AC power is not supplied to CPU IO module The server becomes the standby state blinking in green in about one minute after AC power is supplied Blinking green CPU IO module is in standby stat...

Page 59: ...act your sales representative Error at memory slot 2 Contact your sales representative Error at memory slot 3 Contact your sales representative Error at memory slot 4 Contact your sales representative...

Page 60: ...AN Fan error LED Amber Failure occurs on the cooling fan for CPU of CPU IO module 10 I O I O FAULT LED Amber Failure occurs on the I O PCI part of CPU IO module 11 PRIMARY Primary LED Green CPU IO mod...

Page 61: ...an error an error message appears on the display The next table lists error messages and the actions to take in response to them If the same error appears even if the action is performed contact your...

Page 62: ...LED The Flash ROM was not written to correctly B000 Expansion ROM not initialized Failed to expand option ROM Disable expansion of option ROM of the board that is not used for OS boot B001 Expansion R...

Page 63: ...lete the event logs C10C BMC update firmware corrupted An illegality was detected while updating BMC firmware Unplug the power cord wait for at least 30 seconds then restart the server C10D Internal U...

Page 64: ...n BMC Mezzanine card C11D BMC is in Forced Boot Mode Detected that BMC is in Forced Boot Mode Unplug the power cord wait for at least 30 seconds then restart the server At that time check the jumper s...

Page 65: ...an upper LCD line Message on Upper LCD Line Description Action XXXX BIOSXXXX Displayed while POST is running This is not an error POST Completed Successfully Displayed when POST completes normally Th...

Page 66: ...CPU1_DIMM Area Temperature Lower Critical CPU1_DIMM Area Temperature Upper Critical CPU2_DIMM Area Temperature Lower Non Critical CPU2_DIMM Area Temperature Upper Non Critical CPU2_DIMM Area Temperat...

Page 67: ...on Lower LCD Line Description Action System Front FAN1 Lower Non Critical A fan alarm was detected It is possible that a cooling fan has failed or is clogged Contact your sales representative System...

Page 68: ...rting system or applying Starter Pack This event does not affect system operation 4 b57nd60a Warning Broadcom NetXtreme Gigabit Ethernet xx The network link is down Check to make sure the network cabl...

Page 69: ...ollowing information was included with the event Data Sharing Service 3239247874 The locale specific resource for the desired message is not present When running an OS for the first time or rebooting...

Page 70: ...ows Applications and Services Logs 69 Microsoft Windows AppModel Runtime Error Failed with 0x490 modifying AppModel Runtime status for package for user current status 0x0 desired status 0x20 When runn...

Page 71: ...ce 506 Microsoft Windows DeviceManagement Pushrouter Error DmWapPushService Failed to register WNF with EventAggregator for WAP messages received by SMS Router Result 0xC002000B When running an OS for...

Page 72: ...OS installation and is not logged repeatedly it does not affect system operation 7030 Service Control Manager Error Printer Extensions and Notifications service is marked as interactive service Howeve...

Page 73: ...from ACPI table Error code 0xC004F057 When installing an OS This event does not affect system operation 1534 Microsoft Windows User Profiles Service Warning Profile notification of event Create for c...

Page 74: ...ernet this event does not affect system operation 215 Microsoft Windows AppReadiness Error ART ResolveStoreCategories of Administrator failed Error Class not registered 0 0469065 sec When installing a...

Page 75: ...0000 0048 00000000 00000000 00000000 00000000 0050 00000000 00000000 134 Microsoft Windows Time Service Warning NtpClient was unable to set a manual peer to use as a time source because of DNS resolut...

Page 76: ...ver that has a floppy disk drive while operating Windows Server 2008 R2 This event does not affect system operation Applications and Services Logs Microsoft Windows Kernel EventTracing Admin 2 Microso...

Page 77: ...e When the memory dump is saved one of the following event log is recorded to System in Event Viewer Source srabid ID 4096 Source Save Dump ID 1001 Source Microsoft Windows WER SystemErrorReporting ID...

Page 78: ...after a failure has occurred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the system may result in an inability to prope...

Page 79: ...rred on the server Tips If a STOP error system error or stall occurs restart the system and then follow the steps below 7 2 1 Windows Server 2016 1 Right click the left bottom of screen and click Even...

Page 80: ...Events As from Action menu 4 Type the file name of the archived log in File name 5 Select the type of the log file you want to save in Save as type and then click Save 7 2 2 Windows Server 2012 R2 1...

Page 81: ...Windows 81 Chapter 1 Maintenance 2 Click Control Panel in Settings 3 Click View event logs under System and Security 4 In Windows Logs select the type of log Application records events related to appl...

Page 82: ...e and then click Save 7 2 3 Windows Server 2008 R2 1 From Control Panel select Administrative Tool and then Event Viewer 2 Select the type of log in Windows Logs Application records events related to...

Page 83: ...to collect hardware information or configuration Tips If a STOP error system error or stall occurs restart the system and then follow the procedure below 7 3 1 Windows Server 2016 1 Right click the le...

Page 84: ...of the screen Charms Bar Right click menu 2 Type msinfo32 exe in the text box and then press Enter key System Information dialog box will appear Search Run 3 From File menu click Export 4 Type a file...

Page 85: ...ales representative before dumping the memory Dumping the memory while the server is in operating normally will affect the system operation Important Ignore the virtual memory shortage message and pro...

Page 86: ...switch memory dump is saved in the specified location Memory dump is not collected depending on CPU status Tips If the server fails to restart after performing memory dump forcibly reset the server S...

Page 87: ...Problem of EXPRESSBUILDER See 8 8 Problem of EXPRESSBUILDER on Windows Failed to install OS See 8 3 Problem of Installing OS NEC ESMPRO does not work normally See 8 9 Problem of Bundled Software See...

Page 88: ...connecting the power cord Did you install the CPU IO module properly Check if the CPU IO module is properly installed in the server Secure the CPU IO module with screw located on the module removable...

Page 89: ...dware is properly connected Error Message ID Z3003 Failed to read a file Action Check if the DVD is damaged Is a message popped up Take an appropriate action according to the table below Message Actio...

Page 90: ...nstalled securely and that cables are properly connected Is the disk format correct Follow the table below to create a partition depending on the boot mode Boot mode Disk format UEFI GUID partition ta...

Page 91: ...or select Start Screen Administrative Tools Service to confirm whether the telnet service is registered 5 Specify the computer name with 15 characters or more if necessary Unable to configure the det...

Page 92: ...AS cable properly Is the EXPRESSBUILDER DVD inserted Eject the EXPRESSBUILDER DVD and retry Is a Flash FDD connected to the server Take out the Flash FDD and restart the server The server repeats rebo...

Page 93: ...lick Administrative Tools Computer management and select Device Manager Double click Stratus emb I350 2 Port Gigabit Adapter n under the network adapter and then select the following option from Power...

Page 94: ...entication The above message is an example of request for license authentication The message differs from this depending on the license Failed to duplex CPUs Is the memory configuration correct Check...

Page 95: ...utomatic Restart at the occurrence of error If the system does not restart automatically restart the server manually 8 6 Problem of Internal Devices and Other Hardware Failed to access the internal or...

Page 96: ...isks Confirm the procedures to duplex disks by referring to User s Guide and Maintenance Guide DISK ACCESS LEDs on the disks are off The LEDs seem to be off when an excessive amount of access causes t...

Page 97: ...Negotiation make sure that Auto Negotiation is also specified for the connected hub Is the transfer speed of 10G LAN port 100Mbps If you specify 100Mbps make sure that Auto Negotiation is specified f...

Page 98: ...XX is 11 it means PCI module 1 1 Select the PCI module that failed to integrate on the ft server utility 2 Select Clear under MTBF clear 3 Select Start to start the PCI module If the following event...

Page 99: ...o read manuals Have you installed Adobe Reader to your computer To read the manuals install Adobe Reader in your computer Is the error Internet Explorer has stopped working displayed Close the dialog...

Page 100: ...CPU module 0 0 7 DIMM slot 8 on CPU module 0 0 8 DIMM slot 9 on CPU module 0 0 9 DIMM slot 10 on CPU module 0 0 10 DIMM slot 11 on CPU module 0 0 11 DIMM slot 12 on CPU module 0 0 12 DIMM slot 13 on C...

Page 101: ...0 7 SCSI slot 8 on SCSI enclosure 0 10 40 8 SCSI enclosure 1 11 40 SCSI slot 1 on SCSI enclosure 1 11 40 1 SCSI slot 2 on SCSI enclosure 1 11 40 2 SCSI slot 3 on SCSI enclosure 1 11 40 3 SCSI slot 4 o...

Page 102: ...monitored events In SNMP alert the message text length is limited to 511 bytes If the message text exceeds 512 bytes is sent you need to verify the full length message on Event Viewer of sender machin...

Page 103: ...when the PCI module IO module is running in the simplex mode When only the PCI modules IO modules is running in the simplex mode non duplexed mode the Information of server state constitution cannot...

Page 104: ...onstitution is set to enable and cannot be changed to disable by default Information of server state constitution Enclosure Temperature Information of server state constitution Enclosure Fan Informati...

Page 105: ...t Hole at the front of the tray Keep pressing slowly until the tray comes out Important Do not use toothpicks plastic pin and other fragile pins If you still cannot eject the disk contact your sales r...

Page 106: ...ll be automatically started when PROSet II is started Source Service Control Manager Event ID 7031 Description The NMS service terminated unexpectedly This has occurred 1 time s The following correcti...

Page 107: ...m Source iANSMiniport Type Warning Event ID 11 Description The following adapter link is not connected Physical Adaptor Source iANSMiniport Type Error Event ID 16 Description Virtual Team Adaptor the...

Page 108: ...rosoft Network Adapter Multiplexor Driver This event occurs in order to select an external network when creating a Hyper V virtual switch as the virtual switch s destination and in order to assign tea...

Page 109: ...lowing system event of srampt3 is logged The following events may be recorded at the OS startup or when the module is switched including occurrence of module failure This log indicates that the system...

Page 110: ...as failed because the CpuBoard is not holding a valid memory dump image 0xd If the following log is registered on the system event log after reboot DUMP process saves the DUMP file on the HDD Please i...

Page 111: ...the system event log when setting RDR to internal disk or when starting to resynchronize by RDR Utility but there is no problem on the operation Source Disk Type warning ID 157 Description Disk numbe...

Page 112: ...disk drives cannot be found you cannot recover the Windows system 9 1 Recovery of Windows Server 2016 If the Windows does not start normally you can recover it using the feature of the Windows install...

Page 113: ...t no processing is in progress when resetting the server 10 2 Forced Shutdown Use this feature when an OS command does not shut down the server POWER Switch does not turn off the server or software re...

Page 114: ...the password of BIOS Setup Utility SETUP by using the jumper switch Tips Usually select Load Setup Defaults in BIOS Setup Utility SETUP to return the settings to the factory settings To clear the pass...

Page 115: ...e repair or alter the server Do not remove lithium batteries Disconnect the power plug before installing or removing the server CAUTION Be sure to observe the following precautions to use the server s...

Page 116: ...erver 9 If the following warning message appears press the POWER switch to power off the server POST proceeds even when the warning message is displayed WARNING 8006 System configuration data cleared...

Page 117: ...module 0 goes on after a while If PRIMARY LED of CPU IO module 1 is lit disconnect AC power cords from both CPU IO modules wait for 30 seconds and connect them at the same time 8 When the POWER LEDs o...

Page 118: ...gnostics Tips No data is written on the disk when checking the hard disk drives 11 2 Usage of System Diagnostics After turning off the server or restarting the server run System Diagnostics in the fol...

Page 119: ...key on the cursor line to display the details of the test If an error is detected by System Diagnostics the relevant test result in the Test summary window is highlighted in red and Abnormal End is d...

Page 120: ...ce Log Info Shows the log information of the diagnostics To save it connect FAT formatted removable media and then choose Save F Option Optional features can be used from this menu Reboot Restarts the...

Page 121: ...e offline tools at the following steps 1 Turn on the peripheral devices and then the server 2 Press F4 key while the message below is displayed Press F2 SETUP F4 ROM Utility F12 Network 3 Keyboard Sel...

Page 122: ...stem Event Log SEL Sensor Data Record SDR and Field Replaceable Unit FRU in Intelligent Platform Management Interface IPMI and also back up such logs Using this feature system errors and events can be...

Page 123: ...rnal option devices 1 Hard Disk Drive Operations Describes how to duplex hard disk drives and how to replace the failed hard disk drives 2 Change Drive Letter Describes how to add change or remove dri...

Page 124: ...O function part In this section the processor function part is referred to as CPU module and IO function part PCI module Hard disk drive described in this chapter refers to both of the following Hard...

Page 125: ...Utility screen The correspondence of disk number displayed on Disk Management and the drive letters may change when the system is restarted Upper right pane The properties of the disk selected in the...

Page 126: ...s on the synchronization destination disk while the disk is Resyncing xx indicates a progress rate when the disk is Syncing In the lower right pane you can select a disk that corresponds to the disk s...

Page 127: ...ecognizes paired disks as a single virtual disk Corresponding slots Slots corresponding to the mirroring process Corresponding slots PCI module 10 CPU IO module 0 slot 0 PCI module 11 CPU IO module 1...

Page 128: ...stripe volume is needed first set RDR to basic disk and select Disk Management to convert the disk to dynamic disk If the system is shutdown or restarted while the mirror is broken or a long time 30...

Page 129: ...indicated as Not Initialized right click the disk again and initialize it When a disk is initialized a popup window asking for rebooting the system may be displayed but there is no need to reboot it S...

Page 130: ...process is completed 5 Click Yes 6 Click OK Important If RDR is specified to a disk which contains the system partition or partition which cannot be unmounted such as setting the paging file pop up me...

Page 131: ...se a new or physically formatted disk which has the same capacity as the synchronization source If such a disk is not used disks are not duplicated successfully As for physical format see Chapter 3 3...

Page 132: ...ing the LED seems to light green and amber alternately The time required for synchronization varies depending on the partition size on the disk For a 279 GB partition it takes about 160 minutes When t...

Page 133: ...onization completed DISK ACCESS LED RDR Utility Op State State Status Source disk unlit Lights green when accessing the disk drive Duplex or Online Destination disk unlit Lights green when accessing t...

Page 134: ...nt Do not release the RDR setting of the system disk Tips After running the command RDR settings will be cancelled but other data will remain You cannot release the duplex setting of the dynamic disk...

Page 135: ...agement 2 Open Computer Management Service and execute Virtual Disk vds 3 Open Disk Management If the disk contains a partition which cannot be unmounted such as setting the paging file the OS needs t...

Page 136: ...rtual Disk dialog box click OK b Clear Hard MTBF When a hardware failure occurs to a disk the mean time between failures MTBF is counted and the value is saved In RDR Utility the value is displayed at...

Page 137: ...starts and the status of disks changes as shown below Resynchronizing DISK ACCESS LED RDR Utility Op State State Status Source disk Blinking amber and green Simplex Destination disk Blinking amber an...

Page 138: ...As Active RDR Plex dialog box click OK Active RDR Plex can be viewed from Active RDR Plex of RDR Virtual Disk In the image below the disk in the slot 1 of PCI module 10 is set to Active RDR Plex amon...

Page 139: ...3 In the Stop Verify RDR Virtual Disk dialog box click OK c Set Resync Priority Priority of synchronization by RDR can be specified By changing the priority I O load during synchronization can be red...

Page 140: ...ftware failures Unknown MTBF SoftNumberOfFaults Mean number of software failures 0 The normal value denotes the value of when no error has occurred If either of the values is different from the normal...

Page 141: ...g amber and green Simplex Destination disk Blinking amber and green Syncing RDR Virtual Disk Simplex Resync x x 0 4 8 96 Tips DISK ACCESS LED momentarily lights green when disk is accessed If the disk...

Page 142: ...entire area of the partition on the synchronized disks will be resynchronized after the system is restarted Synchronization completed DISK ACCESS LED RDR Utility Op State State Status Source disk unl...

Page 143: ...Generally hard disk drives are assigned C to Z but for network drives drive letters are assigned in a reverse order Z to C Because many of Windows programs refer to specific drive letters cautions are...

Page 144: ...320e E4 R310f E4 R320f E4 does not have this adapter 3 1 Windows Server 2016 3 1 1 Overview Duplex LAN configuration is using Windows Server 2016 NIC teaming LBFO Please refer to the technical site of...

Page 145: ...U IO module is in duplex status Note Because the configuration from the remote site may fail you need to log on as an Administrator or a member of Administrators group Before replacing the back panel...

Page 146: ...R310e E4 R320e E4 R320e M4 R310f E4 R320f E4 R320f M4 Maintenance Guide Windows 146 Chapter 2 Configuring and Upgrading the System 2 In the Properties window click Enable or Disable for NIC teaming 3...

Page 147: ...the team Use adapters of the same functionality Create a team with an adapter having smaller PCI bus number and an adapter having larger PCI bus number Function can be verified in General tab of Prop...

Page 148: ...R320e E4 R320e M4 R310f E4 R320f E4 R320f M4 Maintenance Guide Windows 148 Chapter 2 Configuring and Upgrading the System 5 Type the name of the team to create and then select the network adapter to i...

Page 149: ...tings LACP Configures dynamic aggregation between the NIC and switches Load balancing mode Address Hash Distributes the load based on IP addresses and port numbers Hyper V Port Distributes the load to...

Page 150: ...er 2 Configuring and Upgrading the System 3 Setting team adapter 7 Start Command prompt and enter as follows to check the physical MAC address of team adapter ipconfig all 8 Select the Team Adapter yo...

Page 151: ...1 Chapter 2 Configuring and Upgrading the System 9 Specify the physical address MAC address of team adapter as follows Select the Advanced tab on the properties dialog box Select MAC Address from the...

Page 152: ...how to remove duplex dual LAN Note Because the configuration from the remote site may fail you need to log on as an Administrator or a member of Administrators group Do not remove duplex LAN in any o...

Page 153: ...f E4 R320f M4 Maintenance Guide Windows 153 Chapter 2 Configuring and Upgrading the System 3 The NIC teaming setup tool will launch 4 In the Teams section select the team to remove Right click on it a...

Page 154: ...fault Disable RLB and remove adapter priority when using ALB Switch Fault Tolerance SFT SFT is a feature that provides redundant network as two adapters are connected to corresponding two switches One...

Page 155: ...nsure to make the setting of duplex network configuration on the server When building duplex configuration be sure to use both adapters of CPU IO module 0 and of 1 Example1 Configure the duplex networ...

Page 156: ...ex LAN See Chapter 2 3 2 3 Configuring Duplex LAN for how to configure duplex LAN The screen images are subject to change because of the network driver version Substitute as appropriate when content h...

Page 157: ...team adapter 1 Select a target Network Adapter Right click on it and select Properties from the menu displayed to show the Properties window 2 Select the Teaming tab on the properties dialog box Sele...

Page 158: ...Screen when using Stratus emb X540 2 Port Copper 10 Gigabit Adapter and Stratus X540 1 Port Copper 10 Gigabit Adapter 3 Enter the team name and click Next Note Specify the team name with 3 or more cha...

Page 159: ...larger PCI bus number Function can be verified in General tab of Properties window PCI bus Smaller value PCI module 0 side Larger value PCI module 1 side Function 0 Port 0 side 1 Port 1 side Example...

Page 160: ...enance Guide Windows 160 Chapter 2 Configuring and Upgrading the System 6 Select Standard Server from the dropdown list on Select a profile to apply to the team and click Next Note The dialog box Sele...

Page 161: ...er 2 Configuring and Upgrading the System 3 Setting team adapter 1 Start Command prompt and enter as follows to check the physical MAC address of team adapter ipconfig all 2 Select the Team Adapter yo...

Page 162: ...s of team adapter as follows Select the Advanced tab on the properties dialog box Select Locally Administered Address from the Settings list box Enter the MAC address of a Team Adapter which you have...

Page 163: ...with two adapters if either of adapters fails the other healthy adapter may be recognized as failed If the team is configured with four adapters you do not need to disable Probe 5 When you select Adap...

Page 164: ...plex dual LAN Note Because the configuration from the remote site may fail you need to log on as an Administrator or a member of Administrators group Do not remove duplex LAN in any other procedure th...

Page 165: ...R320e M4 R310f E4 R320f E4 R320f M4 Maintenance Guide Windows 165 Chapter 2 Configuring and Upgrading the System 3 Select the Settings tab in the properties dialog box and click the Remove Team butto...

Page 166: ...programs temporarily is required the programs listed in Services that can be stopped may be stopped Make sure to restart the operations of stopped service programs immediately after the backup process...

Page 167: ...n within the warranty period 5 1 Precautions 5 1 1 Safety precautions Observe the following notes to install or remove optional devices safely and properly WARNING Be sure to observe the following pre...

Page 168: ...mage to the component due to short circuit Optional devices cannot be added or removed during continuous operation After shutting down OS check that the server is powered off disconnect all power cord...

Page 169: ...odule from the server install DIMMs in DIMM slots on motherboard of the server Processor CPU In addition to the CPU of standard equipment one more CPU can be installed per CPU IO module After removing...

Page 170: ...disks of the same model in pair Contact your sales representative for hard disk drives optimum for your server The operation is run on the created mirror volume with installed hard disk drive pairs su...

Page 171: ...Precautions and Regulatory Notices before starting installing or removing options If you install hard disk drives when this server is turned off mount 2 hard disk drives to constitute duplexing then s...

Page 172: ...d disk drive until the lever hook touches the server frame Check the direction of the lever Insert the hard disk drive with the lever unlocked 6 Slowly close the lever When the lever is locked you wil...

Page 173: ...tant See Chapter 2 5 1 3 Precautions for installing replacing optional devices and Chapter 1 1 8 Anti static Measures in Safety Precautions and Regulatory Notices before starting installing or removin...

Page 174: ...drive fails the DISK ACCESS LED on the hard disk drive s handle lights amber 2 Remove the failed hard disk according to Chapter 2 1 3 Replacing Failed Hard Disk Drives and 5 3 2 Removing 2 5 inch Hard...

Page 175: ...efore removing the CPU IO module Removing the CPU IO module being operating may cause unexpected trouble Use the management software e g ft server utility or NEC ESMPRO Manager to isolate the CPU IO m...

Page 176: ...dule Follow the steps below to remove the CPU IO module 1 Stop the CPU IO module you want to remove by using the ft server utility of NEC ESMPRO Agent or Information of server state constitution of NE...

Page 177: ...confirm that the status of the CPU IO module and the IO module PCI module are Removed Tips When removing CPU IO module 0 select Bring Down for CPU module ID 0 and PCI module ID 10 2 Remove the front b...

Page 178: ...ver to make sure cables for connection with peripherals or network are disconnected If any cables are connected keep a record of where the cables are connected and disconnect all cables from the modul...

Page 179: ...hapter 2 Configuring and Upgrading the System 6 Lower the lock on the side of CPU IO module to unlock it and then pull out the module 7 Pull out the CPU IO module gently and carefully and place it on...

Page 180: ...ule with both hands and insert the module into the rack Engage the guides of the module and chassis and then insert the module slowly 2 Push up the black levers on the CPU IO module and fasten them wi...

Page 181: ...number next to group corresponds to the slot number shown in the figure on the next page Important Make sure to use the DIMM authorized by NEC Installing a third party DIMM may cause a failure of the...

Page 182: ...owing table to install additional DIMM 8GB 16GB 32GB Available DIMM capacity Slot for installing DIMM No of CPUs Capacity GB 1 2 3 4 8 7 6 5 9 10 11 12 16 15 14 13 1 8 8 16 8 8 24 8 8 8 32 8 8 8 8 48...

Page 183: ...5 1 Installing DIMM Follow the steps below to install the DIMM 1 Shut down OS The sever turns off automatically 2 Disconnect the power cords from the outlets 3 Remove the CPU IO module according to C...

Page 184: ...O module and secure it with three screws 9 See Chapter 2 5 4 2 Installing CPU IO Module and install the CPU IO module 10 Connect the power cords 11 Press the POWER switch to power on the server 12 Con...

Page 185: ...steps below to remove the DIMM Important At least one DIMM is required to operate the server 1 Shutdown OS The server turns off automatically 2 Disconnect the power cords from the outlets 3 Remove th...

Page 186: ...OST error message list in Chapter 1 6 2 POST Error Messages 13 After starting the OS set the paging file size to at least the recommended value 1 5 times the installed memory size For details see Chap...

Page 187: ...ied by NEC Installing a third party CPU may cause a failure of the CPU as well as the server Repairing the server due to failures or damage resulting from these products will be charged even if it is...

Page 188: ...he power cords from the outlets 3 Remove the CPU IO module according to Chapter 2 5 4 1 Removing CPU IO Module 4 Remove the air duct according to Chapter 2 5 5 1 Installing DIMM 5 Locate the CPU socke...

Page 189: ...For easy installation hold edges of CPU with your thumb and index fingers so that the notch is aligned with the key on the CPU socket Important Be sure to hold the CPU only at the edges Pay attention...

Page 190: ...E4 R320f E4 R320f M4 Maintenance Guide Windows 190 Chapter 2 Configuring and Upgrading the System 11 After pressing the CPU softly against the socket and close the plate 12 Fix the CPU by pushing down...

Page 191: ...Configuring and Upgrading the System 14 Put the heat sink on the CPU Important Do not touch the cooling sheet attached on the back of the heat sink Important Install the heat sink in correct fins dir...

Page 192: ...dule 18 Connect the power cords 19 Press the POWER switch to power on the server 20 Confirm that POST displays no error message If POST displays an error message write it down and see the POST error m...

Page 193: ...recautions and Regulatory Notices before starting installing or removing options 5 7 1 Precautions Note the following to install or replace PCI card To make duplex PCI cards install the same type of c...

Page 194: ...odule 0 1 2 Up to one card can be installed for each CPU IO module 3 Priority of installation to PCI 3 PCI 4 is N8803 040 040F N8804 011 N8803 041 N8804 012 Optional PCI cards and installable slots R3...

Page 195: ...re the shape of the card connector matches with the shape of the PCI card slot connector 1 Installing a low profile PCI card 1 Shut down the OS The server turns off automatically 2 Disconnect the powe...

Page 196: ...he SFP module from the Fibre channel card in advance install the Fibre channel card and then mount the SFP module 7 Close the latch and then secure it with one screw 8 See Chapter 2 5 4 2 Installing C...

Page 197: ...utlets 3 Remove the CPU IO module according to Chapter 2 5 4 1 Removing CPU IO Module 4 Remove one screw that secures the PCI retention latch and then open the latch 5 Remove three screws that secure...

Page 198: ...install the Fibre channel card and then mount the SFP module 9 Close the latch and secure it with one screw 10 Install PCI riser card on the motherboard and secure it with three screws 11 Close the l...

Page 199: ...plex LAN or Chapter 2 3 2 3 Configuring Duplex LAN 9 Connect the network cable 2 N8803 040 040F Fibre Channel 1ch Adapter Kit or N8803 040AF Fibre Channel 1ch Adapter Kit 1 Identify the failed card by...

Page 200: ...apter Kit and restart the server After starting the server the driver will be installed automatically At this time the New hardware is found window may be displayed Configure duplex LAN See Chapter 2...

Page 201: ...nel 1ch controller or N8803 040AF Fibre Channel 1ch controller or Mount N8803 040 040F Fibre Channel 1ch controller or N8803 040AF Fibre Channel 1ch controller after completing the OS installation The...

Page 202: ...3 Preparing your system for upgrade and and Chapter 1 1 8 Anti static Measures in Safety Precautions and Regulatory Notices before starting the job 1 Shut down the OS The server will automatically be...

Page 203: ...gn connectors of both notches 7 Fix the Internal USB cable connector on the chassis with screws Important Fit the Internal USB cable connector s lugs onto the holes on the chassis 8 Fix the Internal U...

Page 204: ...wn and refer to Chapter 1 6 2 POST error message 5 8 2 Removal To remove the Internal USB cable execute the procedure for adding the cable in reverse order 5 8 3 Replacement Replace a faulty Internal...

Page 205: ...3 SAS Configuration Utility Describes the SAS Configuration Utility of the server 4 Flash FDD Describes the Flash FDD 5 Details of EXPRESSBUILDER Describes the EXPRESSBUILDER attached to the server 6...

Page 206: ...rver and proceed with POST After a while the following message appears at the bottom left of the screen Press F2 SETUP this message depends on the hardware environment SETUP will start after POST when...

Page 207: ...rator is displayed UEFI Spec Version Shows the UEFI Spec version that BIOS supports Memory Information Total Memory The total capacity of installed memory is displayed display only System Date WWW MM...

Page 208: ...d the Advanced menu appears For the menus that show a to their left select a menu and press the Enter key to display its submenu When Boot Mode is UEFI When boot mode is Legacy Note The Network Stack...

Page 209: ...le or disable optimized access from memory to cache Execute Disabled Bit Disabled Enabled Enable or disable Execute Disable Bit feature This option is displayed only when the installed processor suppo...

Page 210: ...splayed EMT64 Supported is shown when the processor 1 supports Intel 64 architecture Hyper Threading Supported is shown when the processor 1 supports Hyper Threading Technology Processor 2 CPUID Numbe...

Page 211: ...tion submenu From the Advanced menu select Memory Configuration and then press the Enter key to display the menu screen shown below For the menu that has on the left move the cursor to it and then pre...

Page 212: ...e table below display only Option Parameter Descriptions Total Memory The physical capacity of installed memory is displayed Current Memory Speed Current running memory clock CPU1_DIMM1 8 Status CPU2_...

Page 213: ...Configuration submenu From the Advanced menu select PCI Configuration and then press the Enter key to display the menu screen as shown below For details about the options see the table below Option P...

Page 214: ...310e E4 R310f E4 x 1 2 PCIx Slot Option ROM Disabled Enabled Enable or disable the option ROM on each PCI slot R320e M4 R320f M4 x 1 2 3 4 R320e E4 R320f E4 x 1 2 R310e E4 R310f E4 x 1 2 Factory setti...

Page 215: ...ommand is issued to USB Mass Storage Device XHCI Mode Smart Auto Auto Enabled Disabled Specify the operation mode of the USB 3 0 controller Smart Auto Takes over the USB 3 0 settings at POST according...

Page 216: ...ter 3 Useful Features 6 Serial Port Configuration submenu From the Advanced menu select Serial Port Configuration and then press the Enter key to display the menu screen shown below From BIOS Redirect...

Page 217: ...ial B Interrupt IRQ 3 IRQ 4 Specify the interrupt for serial port B Console Redirection Settings BIOS Redirection Port Disabled Serial Port A Serial Port B Enable or disable the console redirection fe...

Page 218: ...ress the Enter key to display the menu screen shown below Option Parameter Descriptions Network Stack Disabled Enabled Specify enabled disabled of the UEFI network stack When enabling this function th...

Page 219: ...For details about the options see the table below Option Parameter Descriptions iSCSI Initiator Name 4 to 223 alphanumeric characters Specify an initiator name of iSCSI The initiator name must be iSCS...

Page 220: ...R320f E4 R320f M4 Maintenance Guide Windows 220 Chapter 3 Useful Features i Add an Attempt submenu Note When an on board LAN controller or a UEFI driver of each PCI device is loaded a MAC address is...

Page 221: ...rals Specify the lower 3 bytes of OUI format ISID MAC address value is stored as a default value Enable DHCP Disabled Enabled Enable or disable DHCP Initiator IP Address IP Address Specify an IP addre...

Page 222: ...s Specify a CHAP name When Authentication Type is CHAP this option appears CHAP Secret 12 to 16 alphanumeric characters Specify a CHAP secret When Authentication Type is CHAP this option appears CHAP...

Page 223: ...ns as MAC XX XX XX XX XX XX submenu See MAC XX XX XX XX XX XX submenu iv Delete Attempts submenu Option Parameter Descriptions Attempt XX Disabled Enabled Specify Enabled to the iSCSI attempt you dele...

Page 224: ...tion Parameter Descriptions Change Attempt Order Attempt XX Attempt XX Specify priority of iSCSI attempts Press Enter key to display a pop up screen Using keys change the priority Commit Changes and E...

Page 225: ...Configuration and then press the Enter key to display the menu screen shown below Option Parameter Descriptions UEFI Driver Name When a UEFI driver of an on board LAN controller or each PCI device is...

Page 226: ...LAN ID Priority 0 7 Specify VLAN Priority Add VLAN Add VLAN Configured VLAN List VLAN ID x Priority x Disabled Enabled Set VLAN to be deleted to Enabled Remove VLAN Delete the specified VLAN Factory s...

Page 227: ...ul Features b Driver Health submenu For details about the options see the table below Option Parameter Descriptions UEFI Driver Name Displays the UEFI Driver Health state This option appears when a UE...

Page 228: ...configure the settings Select Administrator Password or User Password and then press the Enter key to display the screen where you can register change the password Tips User Password cannot be set wi...

Page 229: ...y when SETUP is started by administrative right If no password is set SETUP starts with administrative right User Password Up to 20 alphanumeric characters When the Enter key is pressed the password e...

Page 230: ...abled Enabled Enable or disable the feature to monitor PCI device scan PCI Enumeration Monitoring Timeout 60 180 1200 Specify the timeout period for PCI device scan Unit second Option ROM Scan Monitor...

Page 231: ...nge this option when there are no directions The factory setting differs depending on the environment you are using Also this option may not be displayed Factory settings 1 System Management submenu F...

Page 232: ...C Address The system MAC address is displayed 2 Power Control Configuration submenu From the Server menu move the cursor to Power Control Configuration and then press the Enter key to show its submenu...

Page 233: ...e controlled before an OS boot do AC power off the CPU IO module of the secondary side first At this time there is the timing of DC power Off During this timing if another CPU IO module do AC power of...

Page 234: ...234 Chapter 3 Useful Features For details about the options see the table below Option Parameter Descriptions Clear Online Event Logs Press the Enter key then select Yes to clear event logs of active...

Page 235: ...and inaccessible run with Disabled state automatically Bootup NumLock State On Off Enable or disable NumLock feature of keyboard Setup Prompt Timeout 0 to 65535 Specify the time 0 to 65535 seconds unt...

Page 236: ...the keys Rules on boot priority 1 If a bootable device is newly connected the device is registered as the device with the lowest priority in Priorities of that device type 2 If a bootable device is d...

Page 237: ...system automatically reboots c Save Changes and Power Off Changes are saved in NVRAM and the SETUP utility closes After finishing this server automatically turns off the power supply d Discard Changes...

Page 238: ...intenance Utility Use this tool when maintaining the server BMC Configuration Use this tool when setting system configuration information to BMC This section describes the features of BMC Configuratio...

Page 239: ...10f E4 R320f E4 R320f M4 Maintenance Guide Windows 239 Chapter 3 Useful Features 2 Select of the keyboard type connected with this server to display Off line TOOL MENU Off line TOOL MENU 3 Select BMC...

Page 240: ...after you change the values the set values are applied to BMC For details see 2 4 Setting BMC Configuration b BMC Initialization Restores the BMC Configuration information to the default value except...

Page 241: ...ppears on this menu For details see 2 4 1 Network b User Management Manages users who use BMC For details see 2 4 2 User Management c Mail Alert Views E mail alert issued from BMC and change parameter...

Page 242: ...lf Duplex Connecting by Half Duplex at speed of 100 Mbps 10Mbps Full Duplex Connecting by Full Duplex at speed of 10 Mbps 10Mbps Half Duplex Connecting by Half Duplex at speed of 10 Mbps Auto Negotiat...

Page 243: ...t number 14 443 SSH Enable or disable SSH service Enable SSH Port Number Specify the SSH port number 14 22 1 If an illegal value is specified for subnet mask an error message is displayed and setting...

Page 244: ...Enable HTTPS is changed to Enable automatically You are not allowed to set Enable to HTTP only 14 Port number can be specified only when the relevant port is set to Enable The port number must be uniq...

Page 245: ...ive Directory Property Active Directory Authentication Enable or disable Active Directory authentication Disable User Domain Name Specify the user domain name 5 6 Blank Timeout Specify timeout period...

Page 246: ...n mark equal sign and can be used 4 Privileges are defined as follows Administrator User who has administrator right All operations are allowed Operator User who can operate the machine Session manage...

Page 247: ...fy the mail address of Reply To 3 Blank Subject Specify the Subject 4 Blank SMTP Server SMTP Server Specify the SMTP Server 5 0 0 0 0 SMTP Port Number Specify the SMTP port number 25 SMTP Authenticati...

Page 248: ...name or IP address 6 Can be specified only when SMTP Authentication is set to Enable 7 When SMTP Authentication is set to Enable at least one of the authentic methods should be enabled 8 Up to 64 alp...

Page 249: ...ary receiver 5 0 0 0 0 Alert Receiver3 Enable or disable tertiary receiver 4 Disable IP Address3 Specify the IP Address of tertiary receiver 5 0 0 0 0 Alert Level Alert Level Specify the kind of event...

Page 250: ...ng mouse cursor Relative Absolute Relative Keyboard Language Select a keyboard language Japanese JP English US French FR German DE English US Remote Media Encryption Enable or disable encryption Enabl...

Page 251: ...records in the SEL Repository are cleared 2 However even if you specify this setting in the case that the Windows OS is started and ft control software detects SEL area is filled fully all SEL are del...

Page 252: ...ESC key Stops processing and returns to Main menu Enter key Initializes BMC configuration settings and restores the default value except for some items After initialization it takes about one minute t...

Page 253: ...ide first power off the server plug out and plug in the AC power cord of the primary side Then start the server The SAS Configuration Utility is used for physical formatting Do not change the settings...

Page 254: ...changed the settings select Discard changes and reboot to finish the utility 3 When the OS is Windows Server 2016 or Windows Server 2012 R2 run the BIOS setup menu after the rebooted see Chapter 3 1...

Page 255: ...ss the Enter key SAS Topology menu appears Select Direct Attach Device and press the Enter key 3 Hard disk drives that are installed on the primary CPU IO module appear after a while Select the hard d...

Page 256: ...e Format menu appears after a while Press the F key to start formatting 6 After the completion of formatting the following message appears Press any key to display the Device Properties menu 7 After t...

Page 257: ...aking confidential information in this way If you want to change the write protection remove Flash FDD from the server change the write protection switch and then connect it again 4 1 Notes on Using F...

Page 258: ...he disks from inserted disks which is duplexing by the RDR function before boot 1 Insert the DVD into the server and then restart Boot Selection Menu shown in Chapter 3 5 2 Menus of EXPRESSBUILDER 1 B...

Page 259: ...llation Guide Windows b Utilities Starts a utility in EXPRESSBUILDER For details see Chapter 3 5 3 Utility in EXPRESSBUILDER c Versions Shows the versions of software and drivers in EXPRESSBUILDER d E...

Page 260: ...uded software drivers and EXPRESSBUILDER c Integrated Installation Installs several applications or Starter Pack easily If the menu is not run on the server or the logon user does not have the adminis...

Page 261: ...es you to do the following from a remote site through a web browser and SSH client Managing the server Operating keyboard video and mouse KVM from a remote console Accessing a CD ROM DVD ROM floppy di...

Page 262: ...anager monitoring the BMC of the server For details see NEC ESMPRO Agent Extension Installation Guide in EXPRESSBUILDER 7 4 BMC Configuration BMC Configuration can specify configurations to the BMC Fo...

Page 263: ...sing this utility Run stdclct collect exe contained in the installation folder of this utility This utility is usually installed to the C ezclct folder The log folder is created in stdclct folder and...

Page 264: ...Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Report Service Express Report Service HTTPS Installation Guide Wi...

Page 265: ...SSSCOPE ENGINE 3 and ExpressUpdate Agent ExpressUpdate Agent Software for performing ExpressUpdate This is installed to the server Flash FDD An optional USB device that can use as a floppy disk drive...

Page 266: ...ows 266 Revision Record Document Number Date Issued Description 30 102 01 104 01 July 2015 Newly created 30 102 01 104 02 October 2015 Added the description about Windows Server 2008 R2 30 103 01 104...

Page 267: ...MEMO...

Page 268: ...10f E4 R320f E4 R320f M4 Maintenance Guide Windows July 2017 NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan NEC Corporation 2017 The contents of this manual may not be copied or alte...

Reviews: