8. Troubleshooting
Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4 Maintenance Guide (Windows)
106
Chapter 1 Maintenance
8.11
Event Logs
Note
Confirm also
"Chapter 1 (6.3 List of Windows Event Logs)"
.
Collection of event logs may be requested by maintenance personnel at occurrence of failure.
This section describes collected event logs.
See
Chapter 1
(
7.2 Collecting Event Logs
) for how to collect event logs.
[?]
"The NMS Service terminated unexpectedly" is recorded in the system event log:
Although the following log may be recorded in the system event log when starting the system, or
after exchanging CPU/IO modules, there is no real problem on operation.
Change of a setup with PROSet II will become invalid if NMS service stops, but you can change a
setup normally because NMS service will be automatically started when PROSet II is started.
Source:
Service Control Manager
Event ID:
7031
Description: The NMS service terminated unexpectedly. This has occurred 1 time(s). The
following corrective action will be taken in 0 milliseconds: No action".
[?]
ACPI log is recorded in the system event log:
The following log may be recorded in the system event log when reinstalling OS, but there is no
problem with the system operation.
Type: Error
Source: ACPI
Event ID:
6
Description: IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 1, function
0.
[?]
VDS Basic Provider log is recorded in the system event log:
The following log may be recorded when starting Virtual Disk Service or setting duplex of disks.
This log is recorded because the virtual controller driver involved in the disk duplex does not
have path information properties, but there is no problem with the system operation.
Source:
VDS Basic Provider
Type: Error
Event ID:
1
Description: Unexpected failure. Error code: 490@01010004
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