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66
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4.5 Fault Repair and Troubleshooting
If a fault occurs during system operation, always acquire the dump if possible (by trying to acquire
the dump actually).
If the dump can be acquired, issue the difficulty through the appropriate route to request the
detailed analysis.
For troubleshooting, basically execute the POST and T&D program to check whether a hardware
error occurs or not. Then any error indication appears on the display.
Figure 4.1 shows the flow of the troubleshooting based on the POST and T&D program.
Power ON
Run POST.
Error?
Suppose
suspected
package
depending on message.
Run TeDoLi.
Replace the package.
Error?
Suppose
suspected
package
depending on message.
Analyze log by
ESMPRO etc.
Replace the package.
Log?
Suppose
suspected
package
depending on message.
Good
Replace the package.
Figure 4.1 Troubleshooting flow
Y
N
Y
N
Y
N
Summary of Contents for EXPRESS5800/140He
Page 1: ...Nec coF S e r v i c e G u i d e EXPRESS5800 140He EXPRESS5800 140Rd 4 ...
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Page 144: ... 128 8 2 3 Processor and VRM Processor 1 Processor 2 Processor 4 Processor 3 ...
Page 153: ... 137 voltage drop and the system is restarted This is not an error ...
Page 161: ... 145 No Error message Action 8 The firmware is erased unsuccessfully ...
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Page 181: ... 165 12 3 Block Diagram ...
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