NEC Express 5800/120Eh N8100 SERIES, User Manual

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8-28 Troubleshooting
OFF-LINE MAINTENANCE UTILITY
The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable
to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance
Utility can be used.
IMPORTANT:
„
The Off-line Maintenance Utility is intended for use of your service
representative. The NEC EXPRESSBUILDER CD-ROM and the
Off-line Maintenance Utility Bootable FD you have created contain
a file that describes operation of the utility, but do not attempt to use
the utility by yourself. Contact your service representative and
follow instructions.
„
Starting the Off-line Maintenance Utility disables any access from a
client to the server.
Starting the Off-line Maintenance Utility
The Off-line Maintenance Utility may be started in the following ways.
„
From the CD-ROM
Set the NEC EXPRESSBUILDER CD-ROM in the DVD-ROM drive and reboot the
system.
After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility".
The Off-line Maintenance Utility program starts from the CD-ROM.
„
From the floppy disk (by using an external floppy disk drive)
Set the Off-line Maintenance Utility Bootable FD in the floppy disk drive and reboot the
system.
The Off-line Maintenance Utility program starts from the boot disk.
The Off-line Maintenance Utility Bootable FD is created by selecting "Tools" - "Create
Support FD" on the NEC EXPRESSBUILDER.
„
Manual start (by pressing F4 )
When the Off-line Maintenance Utility is installed, press F4 while the start-up screen of
the server is on screen. The Off-line Maintenance Utility starts from the hard disk drive.