Chapter3. Cash Dispenser Error Code
3-4
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Nautilus Hyosung Inc.
All Rights Reserved.
Error Code
Description
Trouble shooting
40055
Time out due to note´s
length error passed through the
CS13 during dispense operation
1. Remove a jammed note at the
position of the CS13
Sensor
2. Remove a dust on the CS13
sensor
40052
The remaining notes at the
sensor in front of the 1th CST
before dispense
operation(CS1AB)
1. Remove the remaining notes at a
sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette
box pick unit
40051
Received a request for over 150
notes dispensing on the CDU
from the upper unit.
1. Check received command
2. Check communication cable
3. Check CDU Firmware Version
4004E
2nd cassette not available
during dispense reserved
operation
1. Check the 2nd cassette mounting
2. Sensor(CS17) Operation Check
4004D
1st cassette not available
during dispense reserved
operation
1. Check the 1st cassette mounting
2. Sensor(CS7) Operation Check
4004B
Continuous 10 times error if note
is (long & Short & Skew)
1. Check state of notes in reject box
2. Rearrange notes in cassette
3. Check index of notes
4. Check foreign objects in the main
motor encoder slit
5. Replace the CS8 encoder slit
sensor
4004A
Time out(Note Jam)
1. Remove Jammed notes on CDU
return path
2. Remove dust in CS1AB, CS4AB,
CS13 Sensor
3. install after rearranging notes in
cassette
40049
Dispensing 0 notes required is
error
1. Check received command
2. Check communication cable
3. Check CDU Firmware Version
40047
1st cassette miss feed during
dispense operation
1. Check notes in 1st Cassette
2. Check JAM in 1st Cassette and
reload
40046
Program Error
1. Initialize after Reset Power
2. Upgrade CDU Firmware or Re-
download
3. Exchange CDU B/D